Snapchat Updates Family Hub for Safer Teen Use
Snapchat has announced the relaunch of its Family Safety Hub. The updated platform aims to help families navigate the app with more confidence and clarity.
The new version features improved guidance, simplified access to resources, and inclusive tools that support both parents and teens. Snapchat revealed that the update addresses the evolving digital safety needs of families.
As part of the initiative, Snapchat hosted an educational session. The event was conducted in collaboration with the Abu Dhabi Early Childhood Authority and life coach Hala Kazim. The session aimed to educate parents, creators, and media about Snapchat's family-focused safety features.
The revamped Family Center section now includes clear instructions on using in-app tools. These features allow parents to see who their teen is in contact with, without reading message content. This approach helps balance digital safety and user privacy.
Snapchat reported that the platform has shifted its language to be more inclusive. Previously called the 'Parents Site,' it is now named the 'Family Hub.' This change reflects a shared responsibility between parents and teens in maintaining safe digital habits.
Fatima Al Melhi, Director of Special Projects at the Abu Dhabi Early Childhood Authority, emphasized the importance of child protection. She stated, 'We are working together with Snapchat and other Children's Digital Wellbeing Pact members to ensure safe digital environments.'
Jawaher Abdelhamid, Head of Public Policy, MEA at Snap Inc., added, 'User safety has always been a priority for Snapchat. The Family Safety Hub demonstrates our commitment to empowering families while respecting young users' privacy.'
Snapchat also revealed the addition of new features to the Hub: A dedicated FAQ section
A reorganized feature overview with tab-by-tab guidance
Snapchat confirmed that downloadable tools and resources are now available online. These were previously accessible only at Snap-hosted events. Videos from Snap's YouTube channel have also been embedded and will be updated quarterly.
The content on the Family Hub is presented in a clear and accessible format. The goal is to help families have informed conversations about digital wellbeing.
Earlier this year, Snapchat was named a key member of The Pact. This is a UAE-based digital wellbeing committee led by the Digital Wellbeing Council and the Abu Dhabi Early Childhood Authority. The Pact brings together government entities, tech companies, and telecom providers to support a safer digital experience for youth in the UAE.
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