GCCs must become extension of HQ
Nasscom
. India has had great success globally with IT and tech so far. But Vij said India will in future need to lead differently by becoming the world's
innovation engine
. He said this ecosystem needed to be fostered with urgency and intent, and by taking an intentional approach to creating skilled talent at scale.
Vij said India's education system has been built for a services mindset, and it is critical now to change it to an
entrepreneurial mindset
. 'We need to literally go down to Class 10-12 graduates and say what's the entrepreneurial mindset. That will be our challenge,' he said.
GCCs too will similarly have to become innovation engines. And that, Vij said, will require GCC leaders to see their GCCs as an extension to the HQ. 'The next wave of GCCs must truly become like another HQ, deeply aligned, fully accountable, and always building toward the next,' he said.
He said there are four 'power moves' that can help GCCs to move up the value chain. This includes adopting a business mindset, sparking innovation by becoming the ideas engine for the parent organisation, staying aligned to the strategic growth trajectory, and creating a culture that attracts the best talent.
Gupta said her biggest takeaway from the conference was the need to build
product leadership
. 'How do you get India and the GCC ecosystem ready for that whole product differentiation that we need to invest in!' she said.
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