
Sony issuing refunds to PS5 owners over gaming blunder as players given ‘sincere apology' and promised urgent fix
The gaming giant had to issue an apology after gamers experienced significant problems with one if its new releases.
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Players of Mindseye faced glitches galore when they tried to run the game which is available on PS5, PC and Xbox series X/S.
The third-person shooter game was released on June 10, but TheGamer reported that Sony has already started handing out refunds.
In the past, Sony has been reluctant to offer refunds unless a game is almost entirely unplayable.
Gamers have reported recurring crashes and a sub-30 frames-per-second running rate.
Developers of the game Build a Rocket Boy issued an apology after users complained about the issues they were facing.
They also promised a "hotfix" to address the immediate performance problems.
Build a Rocket Boy said in their statement: "A heartfelt thank you to all our day-one players. We know the launch of Mindseye hasn't been without its challenges for some of you.
"Right now, our top priority is game performance. We understand that the requirements are high and have limited the experience for many of you, and for this, we sincerely apologise.
"Improving performance across all devices is our immediate focus. A patch that begins our commitment to address this is scheduled for the end of this week on PC, which will also roll out to consoles as soon as possible."
Even before the game's release it was already the subject of controversy, with Push Square giving it a 3 out of 10 review.
The game is described on Stream as "a narrative driven, single-player action-adventure thriller set in the near-future fictional desert city of Redrock.
"Featuring best-in class cinematics, high octane driving, and explosive combat from game director Leslie Benzies."
Reviews so far have been mostly negative, with nearly 1500 reviews averaging out at 2.5 stars.
One recent 2/10 review reads: "Mindseye isn't disappointing - disappointment implies expectations. This is a $60 crash course in how to wrap a hollow experience in cinematic lighting and misleading trailers."
Another customer who had their purchase refunded wrote: "Absolutely horrible game."
Even without the technical problems, gamers criticised it as a "boring" cash grab with "stupid" side missions.
They did, however, praise the game for its immersive cutscenes, although for many this wasn't enough to redeem it.
Others were more positive, with one writing: "I recommend it once all the bugs are fixed."
Another wrote: "I really believe this game could turn around. The potential is there."
Promotional Twitch content was postponed after the developer became aware of some of the bugs - with popular streamer CohhCarnage having his stream cancelled just as he was about to begin promoting the game.
Others content creators that had been paid to promote the game clearly showed its many issues - with streamers trying to talk through the game while it crashed.
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Following the pair's sexual play that evening, Ishida began to doze off, and according to Abe, told her: 'You'll put the cord around my neck and squeeze it again while I'm sleeping, won't you… If you start to strangle me, don't stop, because it is so painful afterwards'. At around 2am, while Ishida slept, Abe wrapped the pink sash of her kimono around his neck, this time fatally asphyxiating him. She then used a kitchen knife to sever his penis from his body and carved in his left thigh Sada Kichi futari - 'Sada and Kichi, the two of us.' Abe left a similar sentiment on the bedding in his blood. This concept had a history in the Tokugawa period when used by courtesans who promised their loyalty to patrons by offering a token of their affection which in extreme cases was purported to be their own finger. Courtesans would even tattoo a sign of devotion on their upper arms. Abe reversed this practice of self-mutilation and inscribed Ishida's body with her love letter instead. Abe eluded the police by wandering the streets of Tokyo and the murder took Japan by storm, triggering a frenzy that would quickly be referred to as 'Sada Abe panic' by the Japanese media. As the hunt for the murderess became more frantic, reports from the public flooded in. There was an alleged Abe sighting in Tokyo, then Okinawa, then Kobe, with one false claim inciting a stampede in the Ginza district of Tokyo. Abe was finally arrested three days after the incident on May 21, 1936. The killer later told police: 'After I had killed Ishida I felt totally at ease, as though a heavy burden had been lifted from my shoulders, and I felt a sense of clarity.' She had planned to take her life one week after the murder, and admitted to practicing necrophilia in the days leading up to her arrest. 'I felt attached to Ishida's penis and thought that only after taking leave from it quietly could I then die,' she said. 'I unwrapped the paper holding them and gazed at his penis and scrotum. I put his penis in my mouth and even tried to insert it inside me… It didn't work however though I kept trying and trying. 'Then, I decided that I would flee to Osaka, staying with Ishida's penis all the while. In the end, I would jump from a cliff on Mount Ikoma while holding on to his penis.' Abe was convicted and sentenced to six years in prison on May 21, 1936. The sentence was commuted, however, in 1940. The murderess disappeared from the public eye in 1970. When Senses was being planned in the mid-1970s, director Oshima reportedly sought out Abe and after a long search, found her, with her hair shorn, in a nunnery in Kansai, southern Japan.