Care home in special measures over safety concerns
The Care Quality Commission (CQC) rated Woodview Care Centre in Lincoln, which supports people living with dementia and people with physical disabilities and mental health conditions, inadequate for being safe and well-led.
The commission said the care home would be kept under close review to keep people safe whilst improvements are being made.
The BBC has approached Woodview Care Centre for comment.
The CQC said it carried out inspections at the care home, run by Woodview Care Ltd, in April and May after it received concerns about the safety, care and treatment of people using the service.
It said it found eight breaches of legal regulations around person-centred care, dignity and respect, consent, safe care and treatment, safeguarding, good management, safe staffing and recruitment procedures.
Areas including caring, responsive and effective were rated as requires improvement.
'Missed opportunities'
Greg Rielly, CQC deputy director of operations in the midlands, said: "Leaders and staff didn't always listen to, or learn from, concerns around people's safety, creating missed opportunities to improve care and minimise people's risk of injury."
He said staff and leaders did not work to improve people's lives or protect their right to live in a safe environment.
"Staff didn't always raise safeguarding concerns in line with the home's policy to ensure suspected abuse was appropriately reported and investigated," he added.
The CQC said the quality of care it found at Woodview Care Centre fell far below what it would expect.
It said leaders had been told where rapid improvements were expected and it would continue to monitor the service closely to see how their plans develop and keep people safe.
The CQC said it had also begun the process of taking regulatory action to address the concerns which Woodview Care Ltd had the right to appeal.
Listen to highlights from Lincolnshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here.
Download the BBC News app from the App Store for iPhone and iPad or Google Play for Android devices
Care home remains in special measures
Care home rated inadequate after concerns raised
Related internet links
Care Quality Commission
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
2 hours ago
- Yahoo
Cash cards to pay for gluten-free food in UK first
People in Wales who cannot eat gluten will be given debit-style cards preloaded with money to help pay for their food. The UK-first move, which begins later this year, will be an alternative to the current system where those with conditions such as coeliac disease - which affects about one in 100 people - get food on prescription from the pharmacy. Coeliac Cherylee Barker, 54, from Narberth, Pembrokeshire, took part in a pilot scheme and got £14 a month, which she said "scratches the surface of the cost". A Coeliac UK report said a gluten free diet added 35% to food bills and Health Minister Jeremy Miles said the Welsh government wanted to "de-medicalise the supply of gluten-free foods". The new card will work like a chip and Pin bank card and be taken in most places that sell gluten-free food, including supermarkets, shops, community pharmacies and online stores, according to the Welsh government. It would not say how much people will be given - just that it will vary by person and be regularly reviewed - or how much would be spent on the scheme. Ministers anticipate it will be "cost neutral" and not add any more to the NHS budget. The prescription model will still be available in Wales, which is similar to schemes in England, Scotland and Northern Ireland. High cost of gluten-free food labelled 'unfair' Call for better coeliac care after Weetabix death Coeliac patients may lose gluten-free prescription Those with coeliac disease cannot eat gluten as their immune system attacks their own tissues and their body cannot properly take in nutrients. It results in symptoms including bloating, vomiting and diarrhoea. There is also an added cost . with gluten-free food more expensive Tesco, Asda, Sainsbury's and Morrisons, the four leading supermarkets. The average price of a own brand loaf of bread was 63p, compared with £2.26 for a gluten-free equivalent. Supermarket penne pasta averaged 56p per 500g whereas the lowest gluten-free option averaged £1.22. Ms Barker has been part of the pilot scheme in the Hywel Dda health board area for the past five years. She gets £42 every three months, which equates to £14 a month, and described the previous prescription system as "slightly embarrassing" and the food "not that edible". She said: "I didn't want to take the money from the NHS. I thought 'just suck it up and see' but after a little while I just found it was just becoming more and more expensive. "It isn't a lifestyle choice, it is a need." Despite saying the card was "fantastic" she said the amount she got was only "scratching the surface" of rising costs for everybody, especially coeliacs. Bethan Williams, 24, from Cardiff, said prescriptions did not work for her as the food was low quality. As a vegetarian, she said the cash cards could give people with additional dietary needs the freedom to make healthy choices. "I am in a good position that I can afford the higher quality bread but that is not the case for all people," she said. "Eating food and being able to eat a balanced diet isn't a privilege, it's something everyone should be entitled to." For businesses such as Plumvanilla Cafe and deli in Narberth, which accepts the cash card, making sure they can serve the community's needs is becoming more necessary. Gemma Beere, who works at the cafe, said: "We've noticed more and more people shopping with gluten-free requirements so we like to keep a big stock." But she added it was a challenge balancing stocking the shelves with the high cost items and making sure nothing goes to waste. Miles said the move would cut "administrative burdens on GPs and pharmacies". He added: "For people living with coeliac disease, following a strict gluten-free diet is not a lifestyle choice but a medical necessity. "We want to de-medicalise the supply of gluten-free foods in Wales, giving people more freedom to access the food they want to eat, more conveniently, to help them to manage their condition." Tristen Humphreys from Coeliac UK said: "We need to recognise that a gluten-free diet is the treatment for coeliac disease, it's a serious autoimmune disease not a lifestyle choice – we want that recognised." He added supporting people's diets would help prevent health complications down the line and was "cost efficient" for the NHS and called on other UK nations to follow suit. Additional reporting by Sara Dafydd
Yahoo
4 hours ago
- Yahoo
Cash cards to pay for gluten-free food in UK first
People in Wales who cannot eat gluten will be given debit-style cards preloaded with money to help pay for their food. The UK-first move, which begins later this year, will be an alternative to the current system where those with conditions such as coeliac disease - which affects about one in 100 people - get food on prescription from the pharmacy. Coeliac Cherylee Barker, 54, from Narberth, Pembrokeshire, took part in a pilot scheme and got £14 a month, which she said "scratches the surface of the cost". A Coeliac UK report said a gluten free diet added 35% to food bills and Health Minister Jeremy Miles said the Welsh government wanted to "de-medicalise the supply of gluten-free foods". The new card will work like a chip and Pin bank card and be taken in most places that sell gluten-free food, including supermarkets, shops, community pharmacies and online stores, according to the Welsh government. It would not say how much people will be given - just that it will vary by person and be regularly reviewed - or how much would be spent on the scheme. Ministers anticipate it will be "cost neutral" and not add any more to the NHS budget. The prescription model will still be available in Wales, which is similar to schemes in England, Scotland and Northern Ireland. High cost of gluten-free food labelled 'unfair' Call for better coeliac care after Weetabix death Coeliac patients may lose gluten-free prescription Those with coeliac disease cannot eat gluten as their immune system attacks their own tissues and their body cannot properly take in nutrients. It results in symptoms including bloating, vomiting and diarrhoea. There is also an added cost . with gluten-free food more expensive Tesco, Asda, Sainsbury's and Morrisons, the four leading supermarkets. The average price of a own brand loaf of bread was 63p, compared with £2.26 for a gluten-free equivalent. Supermarket penne pasta averaged 56p per 500g whereas the lowest gluten-free option averaged £1.22. Ms Barker has been part of the pilot scheme in the Hywel Dda health board area for the past five years. She gets £42 every three months, which equates to £14 a month, and described the previous prescription system as "slightly embarrassing" and the food "not that edible". She said: "I didn't want to take the money from the NHS. I thought 'just suck it up and see' but after a little while I just found it was just becoming more and more expensive. "It isn't a lifestyle choice, it is a need." Despite saying the card was "fantastic" she said the amount she got was only "scratching the surface" of rising costs for everybody, especially coeliacs. Bethan Williams, 24, from Cardiff, said prescriptions did not work for her as the food was low quality. As a vegetarian, she said the cash cards could give people with additional dietary needs the freedom to make healthy choices. "I am in a good position that I can afford the higher quality bread but that is not the case for all people," she said. "Eating food and being able to eat a balanced diet isn't a privilege, it's something everyone should be entitled to." For businesses such as Plumvanilla Cafe and deli in Narberth, which accepts the cash card, making sure they can serve the community's needs is becoming more necessary. Gemma Beere, who works at the cafe, said: "We've noticed more and more people shopping with gluten-free requirements so we like to keep a big stock." But she added it was a challenge balancing stocking the shelves with the high cost items and making sure nothing goes to waste. Miles said the move would cut "administrative burdens on GPs and pharmacies". He added: "For people living with coeliac disease, following a strict gluten-free diet is not a lifestyle choice but a medical necessity. "We want to de-medicalise the supply of gluten-free foods in Wales, giving people more freedom to access the food they want to eat, more conveniently, to help them to manage their condition." Tristen Humphreys from Coeliac UK said: "We need to recognise that a gluten-free diet is the treatment for coeliac disease, it's a serious autoimmune disease not a lifestyle choice – we want that recognised." He added supporting people's diets would help prevent health complications down the line and was "cost efficient" for the NHS and called on other UK nations to follow suit. Additional reporting by Sara Dafydd
Yahoo
10 hours ago
- Yahoo
Key advice given as 'network issues' leave patients unable to make 999 calls
Members of the public are being advised to call 999 on their landline due to mobile phone network issues affecting calls to the ambulance service. Customers with major mobile phone companies EE, Vodafone and Three are experiencing issues with services this afternoon (Thursday, July 24). South Western Ambulance Service NHS Foundation Trust took to social media to inform patients that they had been made aware of difficulties with making and receiving telephone calls in the South West region. 🚨 Please see the below message regarding ongoing issues with some mobile phone providers, and the impact it is having on calling #999 🔽 — South Western Ambulance Service (@swasFT) July 24, 2025 They are advising patients experiencing issues with their mobile phone provider to either use a landline or use a different mobile phone network. "We have been made aware that some mobile phone networks are experiencing issues with making and receiving telephone calls in the South West region. Read more Inside the cheapest property currently on the market in Swindon In the Dock: Stolen engagement ring, drunk and disorderly and poaching Pedestrian hospitalised after crash with car on busy A-road "We are engaging with partners to urgently address this however we know this outage is impacting on the ability to make 999 calls. "We are advising the public to please use a landline or try a different mobile network, where difficulties are found, to call 999. "Once calls are connected, our systems are working normally." The mobile phone companies say they are investigating the issues and hope to have an update as soon as possible.
