American Airlines breaks silence after flights grounded in widespread outage

Irish Daily Star

27-06-2025

American Airlines has officially broken its silence hours after
the company
was forced to ground its
planes
due to a
technical issue
. The company posted the apology on its X account in response to another tweet.
"Our team is awaiting the all-clear
to take the air
, and we truly apologize for the added wait," the company wrote in response to the angry tweet. We'll have you on your way very shortly."
American's statement comes hours
after planes were impacted
in several hub cities in the U.S and even Guadalajara, Mexico. The apology came after many people called on the company to make an announcement.
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The company posted the apology on its X account in response to another tweet.
(Image: AFP via Getty Images)
According to the person who tweeted at the company, they had been on board the plane "for hours." One passenger claimed that they had been deplaned because the crew had deemed it "no longer safe to fly."
Despite the apology, the airline has yet to publish an official apology on its social media sites. American Airlines had previously replied to another tweet saying, "We know you're ready to be off to your sunny destination. As soon as we have the final sign-off complete, we'll head for the skies! Thank you for packing your patience today."
According to the person who tweeted at the company, they had been on board the plane "for hours."
(Image: AP)
Downdetector reported that several major hubs were affected. According to a map on the site,
Los Angeles
, Phoenix, Dallas, Washington D.C., New York, and Charlotte were all affected.
In response to another tweet saying that they have been sitting on the plane for two hours, the account responded with, "Last minute delays are something we try to avoid. However,
weather
conditions can cause unexpected changes. Thanks for your extra patience."
According to a map on the site, Los Angeles, Phoenix, Dallas, Washington D.C., New York, and Charlotte were all affected.
(Image: Downdetector)
The news of the glitch comes months after an American Airlines flight from JFK International Airport to Delhi was forced to reroute to Rome following threats of a bomb onboard. According to the report, Flight 292 was cruising near Turkmenistan when it was forced to divert.
Passengers were able to land safely in Rome, while the authorities are sussing out how serious the bomb threat really is. The Boeing 787-9 Dreamliner, ferrying around 285 souls, found itself escorted to the ground by two Italian Air Force Eurofighter Typhoons.
It's currently unknown what sparked the outage.
(Image: Getty Images)
American Airlines later issued a statement about the ordeal. "Safety and security are our top priorities and we thank our customers for their understanding," they said.
"We are working closely with local authorities and will provide updates as the situation develops." In addition to this alleged threat, another flight bound for Charlotte saw police hop on board flight 2863, asking passengers to reveal themselves for what they suspected might be just a "prank."
One of the passengers on the flight recalled the collective annoyance on the plane when the officer made the announcement. The officer sharply criticized the "idiot" who wouldn't own up, using choice language.
"Eventually we are able to board again and take off but the whole thing was just so f---ing infuriating because after all that they were not even able to determine who the hell did this s---," vented one frustrated passenger.