
The Power of a Luxury Handbag
The author has shared a Podcast. You will need to accept and consent to the use of cookies and similar technologies by our third-party partners (including: YouTube, Instagram or Twitter), in order to view embedded content in this article and others you may visit in future.
Subscribe to the BoF Podcast here. Background:
From the legendary Hermès Birkin to recent sensations like Alaïa's Teckel, luxury handbags have long held a distinctive power within the fashion world. Blending brand heritage, practicality, and emotional resonance, handbags often become a signature item for brands to capture consumer attention and drive commercial success. But the ongoing challenge for luxury brands is maintaining innovation, managing consumer desire, and navigating a landscape rife with copycats and shifting trends.
On this episode of The Debrief, senior correspondent Sheena Butler-Young speaks with luxury correspondent Simone Stern Carbone about the power of an iconic handbag and the delicate balance brands must achieve to keep them relevant. Key Insights: Bags often become the most recognisable symbols of luxury brands, significantly contributing to their financial performance. For instance, Alaïa's Teckel bag – a playful, wiener dog-shaped design – helped offset the weaker performance of parent company Richemont's other fashion labels. 'That one bag was able to do so much, not just for the brand but for the larger company that the brand sits under,' says Stern Carbone. 'That just says so much about the impact that a single wiener dog-shaped bag can potentially have.'
Handbags are particularly attractive as entry-level luxury items because they are recognisable status symbols. 'Consumers might not recognise jeans from Bottega, but they will recognise whether a bag is Louis Vuitton,' explains Stern Carbone. 'Bags are something that people will purchase time and time again; they will use them daily. And if done right, it really becomes the totemic product for a brand.'
Successful handbag designs can become immediate targets for imitation due to limited legal protections and the ease of replicating shapes and materials. 'Once the bag gets copied, it's already over,' notes Stern Carbone, underscoring the need for continuous innovation or artificial scarcity, as mastered by Hermès with its Birkin and Kelly bags.
Brands must innovate thoughtfully, staying true to their heritage and core identity rather than pursuing novelty for novelty's sake. 'Empower your creative design teams and give new voices a chance,' advises Stern Carbone. 'The beautiful thing is there's variety for everybody. Brands just need to authentically strike the cord with their loyal consumer base… and handbags are a way to do it.' Additional Resources:
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
2 hours ago
- Yahoo
Iris Ventures Leads Multimillion-dollar Investment Into Fast-growing Wellness Platform Healf
— Healf, a leading online retailer selling premium wellness products, has closed a multimillion-dollar funding round led by Iris Ventures, an international growth equity firm specializing in next-generation lifestyle and health-focused brands. Launched four years ago by brothers Lestat McCree and Max Clarke, Healf has become one of the U.K.'s fastest-growing well-being companies. It has built a reputation for its polished curation, clear communication and a personalized approach to well-being. More from WWD The Top Five Health and Wellness Trends in 2025, According to The Vitamin Shoppe Farfetch Pushes Into South Korea, One of the World's Biggest Luxury Markets EXCLUSIVE: Beekman 1802 Founders Release Book 'G.O.A.T. Wisdom: How to Build a Truly Great Business' The company has been able to scale quickly in what remains a fragmented market in the U.K., populated by pharmacies and retail chains that are often cluttered with product — and the opposite of aspirational. Healf has a growing community of 325,000 customers and 282,000 followers on Instagram, and is on track to post $100 million in revenue by the end of 2025. The plan is to expand Healf across Europe and capitalize on the booming wellness trend. The personal health and well-being category alone is estimated to be worth $1.8 trillion globally. Healf's approach is to help people take control of their health with a holistic approach that's focused on the basics: eating, moving, sleeping and mindfulness. The site stocks more than 4,000 curated products to tend to those needs, and helps customers personalize their approach. Healf is also packed with slick editorial images and articles on how to lower cortisol levels naturally; special massages for lymphatic health; and how to bring 'more brain-soothing beauty into your life.' Customers take surveys to help them target the best remedies, and there is also an AI assistant that doles out recommendations about gut health, sleep habits and how to manage stress and anxiety. McCree said he and Clarke started the company because 'well-being shouldn't feel overwhelming — but it so often does. From Day One, Healf has been dedicated to cutting through the noise with simplicity, credibility and curation.' He added that the company's trademarked Four Pillars strategy focused on eating, moving, sleeping and mindfulness acts as a compass, and helps the founders deliver on quality, service and product offerings. Clarke said he and his brother were inspired by their own well-being journeys and have experienced the 'tangible and synergistic benefits that accompany a holistic approach to well-being — a major unlock we believe all consumers deserve access to.' Florian Wojewodzki, partner at Iris Ventures, said 'we quickly understood that Max and Lestat were a rare breed of founders. They are mission-driven brothers exemplifying laser focus and militant execution at every turn. 'Their uncompromising pursuit of product, innovation and customer journey excellence has been a masterclass, and propelled Healf to the forefront of health and wellness disruption. The company's highly engaged and growing community is a testament to its standout offering and the consumer trust it has so deservedly earned,' Wojewodzki said. Montse Suarez, founder and managing partner of Iris Ventures, said that 'with smart retail curation, personalized tech, and habit-forming products, wellness is no longer an add-on — it's seamlessly woven into everyday life. We're seeing a powerful shift from reactive fixes to proactive strategies. 'Max and Lestat recognized this early on and, with unwavering focus on excellence, have rapidly built an exceptional business. We're proud to partner with them and to help shape the future of well-being together,' she said. Iris Ventures is a thematic fund targeting European, U.K. and U.S. high-growth customer-centric brands and tech-enabled solutions across consumer sectors including beauty, health, wellness, family, lifestyle, nutrition, daily tech and modern commerce. Recent investments have included Maurten, a global sports nutrition company based in Sweden; Biomel, a plant-based gut health brand; and Superlativa, a drug- and hormone-free supplement that aims to help manage stress and regulate women's levels of cortisol. Best of WWD Harvey Nichols Sees Sales Dip, Losses Widen in Year Marred by Closures Nike Logs $1.3 Billion Profit, But Supply Chain Issues Persist Zegna Shares Start Trading on New York Stock Exchange Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Yahoo
3 hours ago
- Yahoo
Black & Veatch Participates in Industry Dialogues, Identifies Viable Pathways to Deliver Asia's Energy Transition at Energy Asia 2025
KUALA LUMPUR, Malaysia, June 10, 2025--(BUSINESS WIRE)--Black & Veatch, a global leader in human critical infrastructure solutions, will share ways to adapt international best practices to accelerate Southeast Asia's energy transition at the Energy Asia 2025 conference, taking place June 16-18 at the Kuala Lumpur Convention Center here. "As geopolitical tensions rise and extreme heat waves become more prolonged, Malaysia and its Southeast Asian neighbors need energy transition solutions that will meet their economic and environmental targets. "Black & Veatch is committed to drawing on its extensive sustainable infrastructure experience to help the region meet its growing energy demands with low and no-carbon energy sources," said Jerin Raj, managing director, Asia Pacific, Black & Veatch. Deep collaborations with industry leaders from energy and other sectors, and knowledge transfer are part of that commitment. At the conference in Malaysia, Anand Pattani, vice president and managing director, International Energy Majors, Black & Veatch, will discuss how traditional refiners can adapt to remain competitive in a low-carbon world and the pathways most viable for the refining sector. Pattani will propose global strategies that can be adapted to overcome technical, regulatory, and financial barriers. Aligning with Malaysia's priorities to reduce carbon footprints, optimize resource efficiency, and promote sustainable development, Black & Veatch has supported power projects in Malaysia since the 1990s, from strategic decision-making to financial and resource commitments, implementation and execution. About Black & Veatch Black & Veatch is a 100-percent employee-owned global engineering, procurement, consulting and construction company with more than 100-years of innovation in sustainable infrastructure. Since 1915, we have helped our clients improve the lives of people around the world by addressing the resilience and reliability of our most important infrastructure and energy assets. Follow us on and on LinkedIn, Facebook, X (Twitter) and Instagram. View source version on Contacts Media Contact Information: EMILY CHIA | +65 6335 6623 | Media@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
3 hours ago
- Yahoo
Sobot Reveals "AI-First" Strategy for Delivering Human-like Customer Service
Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI NEW YORK, June 10, 2025 /PRNewswire/ -- Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month. The move elevates Sobot AI with five pillars, including Omnichannel AI, Scenario-Based AI, Multi-Faceted AI, Generative AI and Secure AI to create an experience-led, easy-to-use, and efficiency-driven solution. Sobot Aims to Deliver Intelligent yet More Human-like Service AI has quickly become central to digital transformation in customer service. According to MarketsandMarkets, the global AI-for-customer-service market was valued at USD 12.06 billion in 2024 and is projected to reach USD 47.82 billion by 2030. Yet 52% of customers prefer human interaction for its empathy, while another 42% favor a blend of AI and human support. While some customers find AI insufficiently human, its adoption in customer service is now irreversible. Customer service solution providers must therefore balance customer expectations with the power of AI. "Fed up with limited contextual comprehension, inflexible responses, and poor emotional perception, customers want their needs understood and met," said Yi Xu, CEO of Sobot. "Our 'AI-First' strategy doesn't just automate processes; it aims to provide intelligent but more human-like services." Highlight of Sobot's AI-First Strategy: Five Pillars of Next-Gen AI Omnichannel AI - Ensuring Seamless, Efficient Experience Across All Channels Sobot AI integrates websites, mobile apps, social platforms such as Facebook, Instagram and WhatsApp, plus email, phone calls and SMS. Beyond online chat, it includes AI voicebot that can handle inbound and outbound calls. Sobot AI also unifies and connects information of all channels, giving customers a seamless experience wherever they start. Scenario-Based AI - Providing Industry-Specific Solutions Sobot AI is never limited to fixed functions, it keeps upgrading and extending, making it suitable for various industries. Designed especially for retail and e-commerce, Sobot AI spans the entire purchase journey. It answers pre-sales inquiries 24/7, converting browsers into buyers; it sends personalized recommendations during checkout to increase the sales volume; it resolves post-sales issues quickly to boost customer satisfaction. Multi-Faceted AI - Supporting Customers, Agents and Administrators Sobot AI supports multiple roles during the process of customer service. For customers, Sobot AI Agent learns from the knowledge base to deliver accurate, humanized service. For human agents, Sobot AI Copilot suggests replies and drafts summaries, raising efficiency. For administrators, Sobot AI Insight supplies detailed dashboards to optimize operations. Generative AI - Combining Multiple Advanced LLMs and SLMs Powered by leading LLMs (Large Language Models) such as OpenAI and DeepSeek, Sobot AI boasts powerful generative capacity able to decompose knowledge, retrieve the most relevant content, and intelligently composes accurate responses. Sobot AI is also powered by several SLMs (Small Language Models), which is helpful to create industry-oriented solutions, enhancing the accuracy and professionalism of customer service. Secure AI - Guaranteeing Global Data Privacy and Compliance Sobot aligns its platform with country-specific regulations and holds a number of internationally recognized certifications in information, cloud, and system security. Regional data centers in the United States, Europe, Singapore, and other locations ensure reliable performance worldwide. Sobot is Committed to Reshaping Customer Service with Humanized AI Alongside its "AI-First" strategy, Sobot has refreshed its website, especially the AI Solution page so customers can easily learn more about the basic features, use cases, benefits, and more of Sobot AI. And just as what is shown in its website, Sobot's new generation of AI is committed to creating "experience-led, easy-to-use and efficiency-driven AI for CX". Xu added, "Our strategy prioritizes customer experience, but it is equally valuable for businesses. The five pillars are its cornerstone, yet their essence is humanization. Sobot will continue to practice this vision, helping more customers and companies reshape service through humanized AI." For more information, please visit View original content to download multimedia: SOURCE Sobot