'Trainwreck: Poop Cruise': Netflix documentary looks back at the Carnival Triumph #CruiseShipFromHell
Trainwreck: Poop Cruise retells the story using interviews with crew members and guests who booked the roundtrip cruise from Galveston, Texas, to Cozumel, Mexico. Ultimately they were stranded at sea, in the Gulf of Mexico, for almost a week.
Everything started going wrong on Day 4 of the cruise, where everyone was woken up by alarms and an "alpha team" call due to the fire. While the crew initially told passengers everything was OK, when all the power went out on the ship, the problems really started, including the fact that the toilets wouldn't flush.
As cruise director Jen recalls, dubbed "Vacation Barbie" by guests, the crew came up with the idea for everyone to pee in the showers. But for poop, red biohazard bags were distributed for use, that would be disposed of. But it didn't take long for the hallways to be filled with those red bags.
As one woman, Ashley, who was on her bachelorette trip, recalled, she instantly started taking Imodium to prevent herself from having to use the red bags. Like Ashley, many people didn't want to poop in a bag, but when you have to go, you have to go.
As chef Abhi described, when he tried to find a washroom to use what he saw was a "lasagna" of layered poop and toilet paper clogging all the toilets. An absolutely revolting visual.
As it got hotter on the ship, guests were taking their mattress and bringing them up to the deck to sleep outside. As food became scarce, guests were getting more selfish and started hoarding as much as they could.
But in a particularly odd move, the decision was made to open the bar and give guests free alcohol. That resulted in chaos with people flinging their red poop bags, having sex in public right next to other guests, getting into fights and just total mayhem, as the guests and crew recall in Trainwreck: Poop Cruise.
When another cruise ship got close to the Triumph, guests were able to get a signal for their mobile devices, sharing what was happening with their loved ones at home. And that information quickly got out to the press.
As Brooke Baldwin, former CNN news anchor explains in the documentary, people started contacting that outlet with information about the cruise and CNN went all in, with "wall-to-wall coverage." And eventually #CruiseShipFromHell started trending online.
While a tugboat was supposed to save everyone on the Triumph in Progreso, Mexico, the ship shifted over 100 nautical miles, now no where near Mexico. So everyone had to wait a few more days to get to Mobile, Alabama.
When everyone finally got off the boat on Day 8, some kissing the ground, the guests praised how the crew took care of them. But maritime lawyer, Frank Spagnoletti, was quick to get to work to argue that the ship should have never been on the water, after previous fire incidents.
Carnival spent US$115 million cleaning, repairing and refitting the Triumph, which now sails under a new name, Carnival Sunrise. The passengers were given a full refund, transportation expenses, a US$500 payment and offered a free cruise.
If you're thinking, who would get on another cruise after this experience? Cruise travellers are incredibly loyal and there were guests that continued to cruise after the disaster.
Father-daughter duo Larry and Rebekah still go on cruises together to this day. Just not with Carnival.
Carnival Cruise Line provided a statement to Yahoo Canada about the Netflix documentary Trainwreck: Poop Cruise.
"The Carnival Triumph incident over 12 years ago was a teachable moment for the entire cruise industry," the statement reads. "A thorough investigation following the incident revealed a design vulnerability which was corrected and led Carnival Cruise Line to invest more than $500 million across our entire fleet in comprehensive fire prevention and suppression, improved redundancy, and enhanced management systems, all in support of our commitment to robust safety standards."
"This is in addition to our vigorous Health, Environmental, Safety and Security (HESS) protocols that guide the entire Carnival Corporation fleet as we maintain our commitment to industry leadership in this area. We are proud of the fact that since 2013 over 53 million guests have enjoyed safe and memorable vacations with us, and we will continue to operate to these high standards."
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