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The reason Australians are considered ‘the world's worst travellers'

The reason Australians are considered ‘the world's worst travellers'

'Who are the worst travellers?' I'm making small talk with the taxi driver taking me from my hotel to Cairo airport. He's been complaining about some foreigners whose luggage didn't fit into his boot and had to be nursed on laps, clients complaining all the way. 'Australians,' he says.
He doesn't even hesitate. Doesn't everyone love us? We're low maintenance, out for a good time, eat pretty much whatever's on our plate. What's not to like about us? 'Tips,' he says. 'Australians don't tip,' and it's true. We just don't get tipping. We're miserly tippers because we come from a country where, by and large, waiters, bar staff, hospitality workers and just about everyone else in the service industry is paid a decent wage.
But that's not the case everywhere. In the US, the federally mandated basic combined cash and tip hourly minimum wage for tipped employees – defined as someone who regularly receives more than $US30 ($50) per month in tips – is $US7.25 ($12).
Most states have a basic wage for tipped staff well above that, but even in the state of New York, which has the country's highest hourly minimum rate of $US16.50 ($27.50), a waiter needs tips to survive – and from this comes their aggressive pursuit of customers who fail to tip well.
In developing countries, most waitstaff and hospitality workers are paid a miserly wage, and for them tips are absolutely crucial.
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Knowing that Australians are unlikely to tip, some of our better tour operators now include a provision for tips in their tour cost. If they don't, some destination management companies that manage tours on their behalf are unwilling to work with those operators.
Tour operators that want the best possible experience for their guests recognise that they need to tip. At the other end of the spectrum, operators offering rock-bottom prices don't include tips, and their guests have no right to expect anything other than a low level of service.
Independent travellers who might be unfamiliar with tipping – and possibly even embarrassed by the whole business – may have no idea how much to tip. As a rule of thumb, I tip 10 per cent of the bill in restaurants and to taxi drivers, and about $1 for each bag to hotel porters. If there's a tip box in your hotel room, give $5 to $10 per person for each night of your stay.
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Image of BC Place in Vancouver shows what Australia is missing
Image of BC Place in Vancouver shows what Australia is missing

News.com.au

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  • News.com.au

Image of BC Place in Vancouver shows what Australia is missing

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Bondi Rescue Viking Edition: Aussies on Danish patrol

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Bondi Rescue Viking Edition: Aussies on Danish patrol
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Bondi Rescue Viking Edition: Aussies on Danish patrol

There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said.

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