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UK online shopping rises but consumers are focused on the lowest prices

UK online shopping rises but consumers are focused on the lowest prices

Fashion Network21-05-2025

But online prices were down 3.5% because, as mentioned, shoppers prioritised value and went for the cheapest versions of the products they were buying. In fact, on average, the share-of-sales of the most expensive goods fell by 3.7% compared with the previous month, and by 10.4% compared to April 2024.
Interestingly, this tendency to trade down in April 2025 compared with March represented a reversal of the spending trends observed in previous years in which the share-of-sales of the most expensive products typically increased by 3%-5% from March to April.
Top categories during the month included outdoor furniture (+79% compared to the month before), BBQs (+66%), and sunscreen (+25%). None of those figures are surprising given the swing from a dull and chilly March to much sunnier April.
Sportswear also did well during the month with a 16% rise compared to March. Presumably, the sunshine encouraged consumers to get fitter, but also encouraged them to invest in their wardrobes generally with sportswear bought as much for everyday-wear as for workouts or sports participation.
Some shoppers were also impatient to get their hands on their orders with Adobe saying that expedited shipping was selected in 9.1% of orders in April, up from 8% in March. And in the five days before Easter Sunday, consumers opted for faster shipping on almost one-in-five orders (18.2%), almost doubling the figures from the same period in 2024 (9.4%).
Adobe also said that UK shoppers spent £1.28 billion through Buy Now Pay Later services in April, representing 15.4% of total monthly spend, although BNPL usage for April 2025 was down 1.7% year on year.
Shoppers also used AI a lot more. Referrals to retail sites from AI sources grew by 13% compared with March, contributing to 630% growth since August 2024.
A survey of 2,000 UK consumers commissioned by Adobe in February found that more than a third (35%) had used AI assistants when shopping online, for research (46%), sourcing product recommendations (44%), creating shopping lists (38%), gift inspiration (37%) and finding the best prices for products (29%).
Aside from that survey, how reliable are the other figures ion the report? Well, they look pretty safe given that Adobe monitors actual online transactions from billions of visits to retail sites from UK consumers and tracks the online prices of 100 million SKUs across 18 product categories.

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