Accelya launches FLX AIViator
FLX AIViator empowers airlines to unlock real-time insights across Accelya's modular platform and integrate their own AI models – with proven use cases already live.
LONDON, UK – Accelya, a global leader in airline technology, launches FLX AIViator – a new AI layer embedded across the FLX Platform that transforms airline data into real-time, revenue-generating decisions. Integrated into multiple Accelya solutions, FLX AIViator enables smarter decisions, faster setup and support, automated pricing, improved data visibility, and more accurate forecasting.
Built for tangible ROI from day one, FLX AIViator powers use cases across forecasting, dynamic pricing, merchandising, customer service, operational insights and financial settlement. These capabilities bring AI and machine learning (ML) with business impact to the heart of passenger and cargo operations.
Launch capabilities include:
Real-Time Order Intelligence: FLX AIViator turns live order data into a real-time insight engine, unlocking visibility across servicing, finance, pricing, and operations. It acts as a bridge between commercial and operational teams, helping them make faster, data-driven decisions. Airlines will use this capability to resolve servicing issues more quickly, monitor fulfillment of bundles, and track revenue recognition across channels. It reduces inquiry and resolution time by over 10% and brings Offer-Order transformation to life through actionable, cross-functional insight.
Next Gen Dynamic Pricing: FLX AIViator continuously optimizes fares using live demand, competitive pricing, and customer behavior – automated, real-time, and without manual input. It helps airlines stay competitive, avoid over-discounting during peak periods, and protect high-value inventory. Based on industry data, airlines could see fare revenues increase by up to 6%.
Intelligent Merchandising Automation: Using generative and multimodal AI, FLX AIViator automates complex merchandising rule creation, reducing onboarding time by up to 85%. This allows commercial and eCommerce teams to launch and update personalized offers faster, such as seat upgrades or bundled services like lounge + Wi-Fi + baggage. It increases agility and helps airlines grow ancillary revenue.
Smart Customer Support (Ask Accelya): Ask Accelya is a virtual assistant tailored to the needs of B2B airline users – initially focused on Accelya's Passenger Revenue Accounting portfolio. It accelerate query responses by 10%, improving visibility into product functionality, and ensuring consistent, high-quality answers, delivering benefit for finance and support teams operating across regions and time zones.
Cargo Capacity Forecasting Optimization: FLX AIViator uses AI/ML-based forecasting to increase accuracy from existing 75-80% to over 92% by predicting saleable capacity and overbooking. This enables safer overbooking and reduced spoilage – leading to higher cargo yield.
'With FLX AIViator, we're putting the ROI into AI,' said Sam Gilliland, CEO of Accelya. 'Our approach is powerful and practical, focused on helping airlines move faster, engage customers more intelligently, and retail better to boost profits. What sets FLX AIViator apart is both advanced technology, leveraging the best of our own and AWS capabilities, and its openness: airlines can plug in their own models, integrate seamlessly, and stay in full control of their strategy. This is AI, with ROI, on their terms.'
Open by Nature. Built for the Future
FLX AIViator is built for flexibility, enabling airlines to plug in their own AI models, work with their preferred vendor ecosystem, and retain full control over their strategy and technology roadmap. Operating at enterprise scale, FLX AIViator supports everything from pricing updates and order servicing to cargo forecasts and customer interactions. Powered by Accelya's proprietary models and AWS cloud infrastructure, FLX AIViator delivers the real-time intelligence airlines need to manage complexity, unlock revenue, and move with speed and confidence.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Travel Daily News
3 days ago
- Travel Daily News
Experience Oxfordshire Venues: More confirmed bookings for Oxfordshire
Experience Oxfordshire Venues drives £1.2 million in proposals, achieving 25% booking growth and expanding global MICE market engagement for the county. Experience Oxfordshire Venues' focus on growing the county's share of the lucrative, global, business visits, meetings, incentives, conferences, and events market is showing an impressive return on investment. Over the last year the team has participated at carefully selected domestic and international exhibitions to showcase the county's enviable collection of venues and meeting spaces. In face-to-face discussions with decision-makers holding budget and responsibility for organising every size of meeting and event, the Venues team showcased the excellent quality and wide range of settings that buyers and their clients can book in Oxfordshire. In the past 12-months the team's work has generated requests for proposals worth over £1.2 million in potential incremental income for venues in the county and a 25% growth in conversions to bookings against the previous year. Earlier this year the team exhibited at International Confex, held at London's Excel. The event attracts the largest UK and European BVE (Business Visits and Events) audience of event buyers, from corporate event teams to agencies and associations, and was a great platform to showcase Experience Oxfordshire Venues partner product. This June Experience Oxfordshire Venues will be back at Excel proud to represent the county at The Meetings Show with partners Heythrop Park Hotel, Oxford Official Walking Tours and University of Oxford – Gardens, Libraries & Museums which includes the Ashmolean Museum Oxford, Bodleian Libraries, History of Science Museum, Museum of Natural History, Oxford Botanic Garden & Arboretum, and the Pitt Rivers Museum. The show attracts over 6,000 pre-qualified buyers and promises high quality engagement. As the county's Local Visitor Economy Partnership (LVEP), Experience Oxfordshire has secured a place for the Venues team on the European Sales Mission 2025, MeetEngland's (a division of national tourism agency, VisitEngland) three city engagement roadshow. Held at the British Ambassador's residency in Geneva, Paris and Brussels, Experience Oxfordshire will hold meetings with the organisers of, much sought after, association events. For the third consecutive year, Experience Oxfordshire Venues will be attending IBTM World, Barcelona, as part of the MeetEngland stand. This is the leading global event for the meetings, incentives, conferences and events (MICE) industry with access to 12,000+ industry professionals. Experience Oxfordshire has recently become a corporate member of the All-Party Parliamentary Group (APPG) for Events, a cross-party group made up of members from both Houses of Parliament. In operation since 2011, the group champions the UK events industry by increasing its profile among Members of Parliament, Government Ministers, and senior officials across Whitehall. Following her attendance at the APPG's first major event of the new Parliament, Experience Oxfordshire's CEO, Hayley Beer-Gamage said: 'Experience Oxfordshire recognises the importance of the BVE and MICE markets to the county, with business visitors alone accounting for 25% of all visits made and £552 million of spend. Oxfordshire is well placed to further develop its share of this market and we are pleased to see that our efforts over the last year have had such a tangible impact. It's a sector of the visitor economy which requires a strategic approach and on-going investment as events often have a long lead-in time. We have a growing number of businesses working with us as part of Experience Oxfordshire Venues which is enabling us to better showcase Oxfordshire as a destination of choice for business visits and events.' The events industry nationally currently generates over £61 billion in direct value to the UK economy, and is responsible for providing jobs across a range of supporting sectors. Commenting on opportunities for Oxfordshire in this sector, and Experience Oxfordshire Venues' work supporting it, Paul Black, Head of Business Events at VisitBritain/VisitEngland said: 'With its heritage properties, state of the art venues, cultural assets and links to academic excellence and innovative industries, Oxfordshire provides a combination of attractive product and intellectual leadership to draw all genres of business event. In this very competitive market, it's essential to communicate with buyers on the opportunities available across Oxfordshire. MeetEngland (part of VisitEngland) is delighted for the Experience Oxfordshire Venues team to join us this year at our international trade shows, which will provide excellent opportunities to engage with important influencers and potential bookers. It is always a pleasure working in partnership with the team to promote England to global buyer audiences.' Alongside the industry engagement programme the Experience Oxfordshire Venue Finding Service is a free-to-the-user venue finding service which handles requests for advice and information on an ongoing basis from enquirers from across the globe. During the last twelve months the team managed a range of enquiries from event organisers based in the UK, Brazil, Canada, China, Finland, France, Germany, Spain and the USA worth over £1.2 million. A key tool to attract MICE business is the digital Experience Oxfordshire Venues Guide, sixty-two pages highlighting the range, diversity and depth of quality of the venues, incentives and experiences available within the county. This is complemented by an inspirational video showcasing the fantastic range of venues and their services on offer. Whether buyers are looking for sleek modernity or history and heritage, Oxfordshire venues are seen to provide top of the class facilities within an inspirational environment.
Travel Daily News
3 days ago
- Travel Daily News
TakeUp and Cloudbeds team up to make revenue optimization effortless
TakeUp partners with Cloudbeds, bringing AI-driven revenue management and automated pricing optimization to independent hotels, enhancing profitability and operational efficiency. WESTFIELD CENTER, OHIO – TakeUp, the AI-powered revenue management platform built for independent hospitality properties, announced a new integration partnership with Cloudbeds, the innovative leader in hospitality management technology. This collaboration equips boutique hotels, inns, bed & breakfasts, and glamping retreats with seamless, automated revenue optimization – helping them maximize earnings while saving time. With this integration, independent hoteliers using Cloudbeds can now access TakeUp's AI-driven pricing engine, which dynamically adjusts room rates based on real-time market demand, competitor pricing, and booking trends. Alongside AI-powered automation, TakeUp's experienced revenue strategists act as an extension of each property's team, providing expert guidance to fine-tune pricing strategies and maximize long-term profitability. Cloudbeds' partner integration marketplace connects hoteliers with industry-leading solutions that enhance property management, revenue strategy, and guest experience. By integrating with Cloudbeds, TakeUp becomes part of a growing ecosystem of innovative tools designed to help independent hoteliers compete more effectively. This seamless connection ensures that TakeUp users can access advanced revenue management capabilities without disrupting their existing workflows. 'Cloudbeds has built an outstanding platform that streamlines hotel operations, and we're excited to enhance that experience by making revenue optimization effortless for their customers,' said Bobby Marhamat, CEO at TakeUp. 'By partnering with Cloudbeds, we're delivering AI-powered pricing automation and expert-backed strategies in a way that's simple, effective, and tailored to small and independent properties.' Key Benefits of the TakeUp + Cloudbeds Integration: AI-Driven Pricing Optimization – Automatically adjusts rates to reflect demand, competition, and market trends. Revenue Strategist Support – AI-powered insights, enhanced by expert guidance, ensure a strategic approach to pricing. Seamless Cloudbeds Integration – Quick and easy setup with no disruption to existing operations. User-Friendly Analytics – TakeUp's intuitive dashboard provides performance tracking and benchmarking. 'At Cloudbeds, our goal is to give hoteliers the tools they need to run their businesses more efficiently and profitably,' said Sebastien Leitner, VP of Partnerships at Cloudbeds. 'Partnering with TakeUp gives our customers access to a smart, easy-to-use revenue management solution that helps them stay ahead without adding unnecessary complexity to their workflows.' A Future of Smarter Revenue for Independent Hoteliers Independent hotels no longer have to guess at pricing strategies or spend hours manually adjusting rates. With TakeUp and Cloudbeds integrated together, properties of all sizes can now leverage AI-powered revenue management – a capability that was once only accessible to large hotel brands.
Travel Daily News
3 days ago
- Travel Daily News
JetBlue and United announce Blue Sky
MileagePlus customers can earn and use miles on JetBlue including hundreds of flights in and out of New York City and Boston while TrueBlue members can earn and use points on United flights including to popular international destinations like Cape Town and Tahiti NEW YORK and CHICAGO – JetBlue and United announced Blue Sky: a new and unique collaboration that gives customers of both airlines even more options to find flights that fit their plans as well as new opportunities to earn and use MileagePlus miles and TrueBlue points across both airlines. Blue Sky includes the following components, with some starting as early as this fall, subject to regulatory review: United's MileagePlus customers can earn and use miles on most JetBlue flights. JetBlue offers 90 daily flights between the Northeast and the Caribbean this summer – with regular nonstop direct flights to popular islands like Aruba, Barbados, and Jamaica. JetBlue's TrueBlue members can earn and use points for flights on United's extensive domestic and international network, the largest across the Atlantic and Pacific that includes popular destinations like Cape Town and Tahiti. Each airline will offer flights on one another's website and app to make booking across the two airlines' complementary networks simple and easy. Blue Sky includes an interline agreement, not a codeshare, meaning each airline will continue to publish and market flights independently under its own brand and flight numbers. The benefits of each airline's loyalty program – priority boarding, complimentary access to preferred and extra legroom seats and same-day standby/switch – will be available when customers travel on the other airline's aircraft. As part of the airlines' agreement, JetBlue will provide United access to slots at JFK International Airport for up to seven daily round-trip flights out of JFK Terminal 6 to begin as early as 2027. And, as part of a net-neutral exchange, JetBlue and United will exchange eight flight timings at Newark. United will move its website and mobile app's ability to sell hotels, rental cars, cruises and travel insurance, on both a stand-alone and package basis, to new technology and services provided by JetBlue's Paisly platform. 'This collaboration with United is a bold step forward for the industry – one that brings together two customer-focused airlines to deliver more choices for travelers and value across our networks,' said Joanna Geraghty, CEO of JetBlue. 'United's global reach perfectly complements JetBlue's East Coast leisure network, and significantly expands the options and benefits for TrueBlue members, no matter where in the world they are traveling. This is a clear win for our customers and crewmembers, and supports our JetForward strategy.' 'Blue Sky reflects our airlines' shared focus on innovation and the customer experience,' said United CEO Scott Kirby. 'The JetBlue brand is tied to a great product and under Joanna's leadership the airline continues to deliver for customers. We're always looking for ways to give our MileagePlus members even more value and benefits and this collaboration gives them new, unique ways to use their hard-earned miles and find options that fit their schedule. Plus, our employees are really excited about United's return to JFK for the longer-term and we're all looking forward to starting up flights very soon.' JetBlue and United will continue to manage and price their networks independently, including the launch of new routes, frequencies and promotions. Two Award-Winning Loyalty Programs As part of Blue Sky, members of each airline's loyalty program will find similar benefits over time – as well as reciprocal revenue-based miles and points accrual and reciprocal miles and points redemption – when they use and earn miles or points on the partner airline. Timing for reciprocal benefits for customers will be announced later this year. Whether customers are flying on United or JetBlue in the future, they will receive benefits in line with what they receive today, including: Priority treatment for check-in, boarding, security and baggage Access to preferred and extra leg room seats Free first checked bag Same-day changes and switches TrueBlue, JetBlue's award-winning loyalty program, is one of the most popular airline loyalty programs in the Northeast, with nearly 3 out of 5 people in New York City and Boston holding TrueBlue membership. This generous program includes the following features: Free to join, free to earn points and with points that never expire – for all customers; JetBlue allows loyalty members to pool their points into a joint account, bringing family and friends closer with this feature; No blackout dates for award seats – JetBlue offers last-seat availability with points, even for its Mint premium experience; The ability for customers to unlock benefits after just a few flights with Perks You Pick MileagePlus was recently rated the world's best airline loyalty program and includes the following features: Free to join, for all customers; Miles never expire; No blackout dates for award seats – if there's a seat open you can buy it with miles; Just about anything you can pay for with cash at United, you can buy with miles (seats, wifi, snacks, etc.); United allows members to pool their miles with family and friends into a joint account;\ And membership includes free access to United's new Starlink internet service – in 2024, United signed the industry's largest agreement of its kind with SpaceX to bring Starlink to its fleet. The onboard internet service features the same high-speed, low-latency internet service in the air that people enjoy on the ground. MileagePlus members took more than 42 million reward flights between 2020 and 2024; and over the last year, close to 40,000 United seats per day were filled by MileagePlus customers using their miles – that's the same as filling about 128 Boeing 777 aircraft. During last year's November and December holidays alone, almost two million MileagePlus customers flew on award tickets. United Customers Benefit From More Options in Boston & New York JetBlue offers 90 daily flights between the Northeast and the Caribbean this summer – with regular nonstop direct flights to popular islands like Aruba, Barbados, and Jamaica. The airline operates approximately 180 daily flights out of JFK and 130 daily flights out of Boston's Logan International Airport (BOS), including to sought-after Florida markets like Fort Lauderdale and Orlando. JetBlue's focus cities also include Fort Lauderdale, where it operates more international flights than any other airline; San Juan, where it is the largest airline; Orlando, and Los Angeles. Additionally, JetBlue flies to 15 destinations that United does not serve including Martha's Vineyard, Mass.; Cartagena, Colombia; Kingston, Jamaica; and Ponce, Puerto Rico. JetBlue Loyalty Members Gain Access to a New World of Flying United is the world's largest airline and its vast network gives TrueBlue members hundreds of additional domestic and international options to use their points – 165 across the U.S., eight in Canada, two in the Caribbean, 31 in Latin America, 27 in Europe, five in Africa, two in the Middle East, 15 in Asia, and 14 in the South Pacific. Additional Blue Sky Benefits In a move that will make planning and booking travel and holiday packages easier for United's customers and MileagePlus members, United and JetBlue also announced today that United will move its website and mobile app's ability to sell hotels, rental cars, cruises and travel insurance to JetBlue's Paisly platform. Today, United customers are sent to different services known as United Hotels, United Cars, United Cruises and United Packages to book hotels, rental cars, cruises and holiday packages. This move will streamline these services and put them all on and the airline's mobile app, powered by the Paisly tech stack, and leveraging Paisly's proven, human-first model and advanced technology to its leisure travel customers. Unlike most airline ancillary travel platforms that rely heavily on automation and third-party services, Paisly has invested in developing every part of its service in-house. From hotel contracting and holiday curation to marketing and customer care, Paisly operates a fully integrated white-glove service model with increasing personalized offers and messaging, including customer care, and loyalty earning and redemption. Its standout feature, the 'Helpful Humans' – a dedicated, highly trained customer service team – sets it apart in an industry known for impersonal, transactional experiences. Additionally, business travelers and their employers will see benefits from the collaboration as well. While United and JetBlue will continue to manage their commercial relationship independently, both airlines may extend the terms of parts of their corporate programs to the flights operated by the other airline. This includes the discounts each airline has independently negotiated. Finally, JetBlue is expected to be the first partner airline to deploy and syndicate the technology Kinective MediaSM by United Airlines has built to connect airline customers to personalized, real-time advertising, content, experiences and offers from leading advertising brands. The Kinective Media technology platform, launched in June 2024, is a global first traveler media network that uses insights from travel behaviors to enable marketers to deliver relevant messaging to audiences across various touchpoints in the journey, and beyond. Kinective Media's focus is on premium brand relationships across key verticals such as retail, luxury goods, financial services, automotive, media & entertainment and travel, and the collaboration will bring those capabilities to highly engaged audiences across JetBlue's digital channels. *Benefits subject to change.
