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The only way into this airport lounge? A flight delay

The only way into this airport lounge? A flight delay

Fast Company16-07-2025
Its never a good time to lose a flight, get one cancelled, or loiter aimlessly at the airport due to delays—except, maybe, today and tomorrow.
Tucked inside John F. Kennedy Airport's iconic TWA Hotel, which boasts a retro aesthetic reminiscent of the golden age of air travel, a temporary lounge by Cayman Jack is set up. The catch? Only unlucky passengers experiencing travel disruptions are allowed in.
Its no surprise that flight disruptions are becoming increasingly common in U.S. travel. Almost 1 in 4 passengers experience a flight delay or a cancellation within American airports, totaling in 236 million people affected.
Disturbances can oftentimes affect just a few flights, but sometimes its widespread. Last year, the CrowdStrike IT outage led to nationwide disruptions, and earlier this year, a 90-second loss of communication from tower control at Newark led to a series of local cancellations.
'We've all experienced these moments first-hand and wanted to make life's most unexpected detours an opportunity to flip vacation mode,' Stately Jukes, Director of Brand Commercialization for Cayman Jack told Fast Company.
Open July 16 and 17, the Cayman Club operates as a 'missed-flight lounge,' offering visitors above 21 years old ice-cold Cayman Jack Margaritas, bites curated by Chef Aarón Sanchez, and complimentary massages.
'We wanted to flip the script on the traditional lounge experience,' Juke says. 'Forget elite status and instead make the lounge something to reward people who are in need of a little levity in their travels.'
For those struggling with summer travel outside of JFK, Cayman Jack is extending online opportunities to passengers nationwide through Sept. 1. On their website, travelers are able to upload their travel mishaps for the chance to earn anything from a cold margarita, to gift cards and spa services.
'You know how some of the best vacation memories come from unplanned moments?,' Juke added. 'When plans go sideways, everyone deserves to enjoy a margarita.'
The super-early-rate deadline for Fast Company's Most Innovative Companies Awards is Friday, July 25, at 11:59 p.m. PT. Apply today.
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Why State Bags went stealth about its philanthropy
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