Central Ohio mover claims Texas company stiffed him for work
Caddy Moving is based in Austin, Texas, but hires people all over the United States for moving jobs, including in Columbus. One man reached out to NBC4 Investigates after, he claims, the company did not pay him; NBC4 found dozens of complaints like his from central Ohio and beyond.
The man who called NBC4 Investigates found a help-wanted ad on Craigslist looking to hire movers. He needed money for his kids.
Multiple teenagers allegedly open fire at police officers near south Columbus park
A long day of moving is hard enough, but what happened to this man, having to ask for his pay day after day, might be even harder.
'I don't think you should treat people that way,' Bruce Johnson, who did a job with Caddy Moving, said.
Johnson got in touch with Caddy Moving. Texts show an understanding he was to be paid the day of the moving job, May 25, or at least within 24 hours.
'From my understanding that once the job was complete and they speak to the homeowners and then we'll be paid right after,' Johnson said.
Final full moon of Spring, the 'Strawberry Moon,' glows over central Ohio
Texts Johnson shared show he worked the job, moving someone into a home in Hilliard, but he did not get paid that day, like he was told.
'They keep saying we're going to pay you, and then I get a text at 1 in the morning saying, 'Hey, we sent you a pay,' then they didn't send the pay,' Johnson said.
Then he got a text saying there was an issue with the payment system.
'Then I find their reviews,' Johnson said.
NBC4 Investigates looked into Caddy Moving and found dozens of complaints just like Johnson's, across Google, the Better Business Bureau and Trust Pilot, a website that hosts reviews of businesses worldwide.
Some read: 'Company is refusing to pay for labor,' 'This company does not pay what they're advertising on their website. After the work is complete and their customer is satisfied, they'll stop responding' and 'Promised that they'd pay me if I removed my Google review, and because I refused to remove it, they're still refusing to pay me.'
Chemical leak at explosives manufacturing plant prompted evacuations in Vinton County
'I just felt bamboozled and just worried I wasn't going to get paid,' Johnson said.
Caddy Moving responded to NBC4 Investigates on June 11.
'We had some issues with Venmo and PayPal recently,' Caddy Moving CEO Zach Richards said. 'We did have a couple of our systems actually get locked up on us and we worked through those with our guys. We actually launched a hotline for guys to reach out to.'
Caddy Moving said that as a startup, it does not have everything figured out yet, but takes accountability for the payment issues. We asked about the reviews across the websites as well.
'As far as the Trustpilot, Yelp, we were not signed up on any of those platforms we don't monitor them so as you could imagine, those that have negative feedback to share they are going to go to those platforms, but we did not sign up on those platform,' Richards said. 'We don't have everything figured out. Of course. But no, we fully take accountability for having delays on payments.'
Richards said those with complaints can reach out to him at zach@caddymoving.com or by calling the help line at 888-788-8542.
More than 400,000 Ohioans see driver's license suspensions lifted under new law
Caddy Moving is based out of Texas and NBC4 Investigates found the attorney general there has also received complaints. Johnson reached out to them and to NBC4 Investigates and finally, two and a half weeks after the job, he was paid the money he was owed, but said he knows others are still waiting.
'I just want to be done with them,' Johnson said. 'I hope they get it together and stop treating people like that.'
Other reviews and those we have heard from are customers saying the company canceled last minute or movers stretched the time of the move and they had to pay more.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Bloomberg
a minute ago
- Bloomberg
Wall Street Wrestles With Hedging Conundrum as Valuations Swell
Nathan Thooft is no market bear. His team at Manulife Investment Management, which oversees $160 billion, still holds a modest overweight in stocks. But as US markets jump from record to record, he's been trimming big winners, buying bonds and adding a layer of protection with longer-dated options. 'Markets are getting overly complacent,' said Thooft, the chief investment officer of multi-asset solutions at the Boston-based firm. Over the past nine months, his team has steadily reduced exposure to high-yield credit, shifted toward non-US equities, and redeployed capital into safer corners. 'We have had a massive rebound since the tariff driven lows in April with limited pullbacks. Valuations are stretched in many markets. Risk indicators have fallen to the lows of the year.'
Associated Press
a minute ago
- Associated Press
Stonegate Capital Partners Updates Coverage on Alpha Cognition Inc. (ACOG) Q2 2025
Dallas, Texas--(Newsfile Corp. - August 15, 2025) - Alpha Cognition Inc. (NASDAQ: ACOG): Stonegate Capital Partners updates their coverage on Alpha Cognition Inc. (NASDAQ: ACOG). Alpha Cognition advanced its first full quarter of ZUNVEYL® commercialization in 2Q25, driving meaningful early adoption in the U.S. long-term care (LTC) market and securing a key regulatory milestone in China. By quarter-end, ZUNVEYL (benzgalantamine) had been ordered in over 300 LTC facilities across priority regions, with 65% placing repeat orders, signaling strong clinical confidence and operational fit. The sales team engaged more than 3,700 healthcare professionals, generating both new and repeat prescriptions. Clinician feedback continued to highlight ZUNVEYL's cognitive and behavioral benefits alongside a favorable tolerability profile. The Company also secured its first national Medicare Part D contract with no prior authorization required, enhancing patient access ahead of schedule. To view the full announcement, including downloadable images, bios, and more, click here. Key Takeaways: [ This image cannot be displayed. Please visit the source: ] Click image above to view full announcement. About Stonegate Stonegate Capital Partners is a leading capital markets advisory firm providing investor relations, equity research, and institutional investor outreach services for public companies. Our affiliate, Stonegate Capital Markets (member FINRA) provides a full spectrum of investment banking services for public and private companies. Contacts: Stonegate Capital Partners (214) 987-4121 [email protected] Source: Stonegate, Inc. To view the source version of this press release, please visit
Forbes
a minute ago
- Forbes
What Retailers Can Learn From A $7M Property Raffle
When Ann-Tyler and Brian Konradi decided to raffle off their $7 million Yurtopian Hill Resort instead of selling it the traditional way, they weren't just trying to avoid real estate commissions. They were tapping into something much deeper about how consumers think about value, accessibility, and trust—similar to how brands are beginning to explore various contest-oriented initiatives, such as Olipop's 2024 'Dream Job' contest. The resort, complete with 10 luxury Mongolian yurts and 46 acres in the Texas Hill Country, is being offered through UK-based platform Raffall for $10 tickets. It's reportedly the first U.S. real estate transaction of its kind, but the marketing psychology behind it extends far beyond property sales. "After hearing about an Irish woman who raffled off her farmhouse through a platform called Raffall, it struck us as a creative, people-first way to transfer property—opening the door for someone who might never otherwise afford it," the Konradis explained. "Traditional real estate is efficient, but it rarely sparks dreams. This model adds excitement and accessibility." That shift from exclusivity to accessibility represents something retailers have been grappling with for years. How do you make premium experiences feel attainable? The raffle model transforms a $7 million purchase—out of reach for most consumers—into a $10 dream that anyone can participate in. The same psychology drives everything from limited-edition sneaker drops to subscription boxes filled with luxury samples. The skepticism was immediate, of course. People don't typically associate legitimate business transactions with raffle tickets. But the Konradis addressed this head-on with radical transparency about their motivations and mechanics. "We overcame it by being transparent: showing the property, detailing the process, and partnering with a trusted platform so people know it's legitimate," they said. They even disclosed their business structure—explaining that they've set minimum ticket sales thresholds that ensure profitability whether the property transfers or not. Shopify's Head of Community Grace Clarke sees this transparency trend accelerating across industries. "Consumers increasingly expect to understand not just what they're buying, but why companies are selling in particular ways," she said. The platform selection reveals another shift in consumer confidence. Rather than creating their own raffle system, the Konradis chose the Raffall platform for its track record with similar transactions. "That international track record gave us credibility from day one and reassured both U.S. and global participants that this is a legitimate and secure opportunity," they said. It's a pattern retail marketers are seeing everywhere: consumers look to third-party validators before trusting new brands or experiences. Amazon's review system, Apple's App Store curation, and even TikTok's algorithm serve similar credibility functions. The campaign's content strategy offers another insight into changing consumer attention patterns. Instead of a traditional sales approach, the Konradis are "treating the campaign as a rolling story, rather than a static listing," releasing new content weekly (such as behind-the-scenes videos, special ticket bundles, and live Q&As) to maintain engagement over months. "Every week, we release new content to keep it fresh," the Konradis explained. This approach recognizes how consumer attention works now: not as a single moment of decision, but as sustained engagement over time. The September 30 winner announcement at the Glamping Show Americas in Colorado adds another layer. "Live events create a ripple effect—you get the in-person energy, the media coverage, and the social sharing all at once," they noted. The financial structure, with guaranteed payouts regardless of participation levels, reveals sophisticated risk management thinking from both business and consumer perspectives. Participants accept small losses for potential significant gains, while organizers ensure positive outcomes, no matter how many tickets sell. "This isn't just a giveaway—it's a carefully structured transaction," the Konradis emphasized. "We set a minimum ticket sales threshold that covers the full value of the property, plus Raffall's fees. If the threshold is met, the winner receives the property, and we walk away with the money—perhaps with more than we might have received through a traditional sale." It's a risk distribution model that could inform everything from flash sales to crowdfunded product launches. It shows how brands can design promotions that ensure favorable outcomes while still creating genuine excitement for consumers. What makes this campaign particularly instructive for retail marketers isn't just the novelty—it's how it addresses fundamental shifts in consumer behavior: the desire for accessible luxury, expectations for transparency, comfort with digital platforms, and appetite for alternatives to traditional purchasing models. As the Konradis put it: "We wanted to define the conversation and set the tone before any competition arises. That's a rare advantage." Whether that advantage translates to a successful campaign will be clear on September 30, but the marketing lessons are already worth studying. The question for retail marketers isn't whether they should start raffling products, but what these underlying consumer psychology shifts mean for how they design experiences, build trust, and create sustained engagement in increasingly crowded markets.
