103% rise in booking e-tickets in Khurda Road rly division in 1st quarter: Data
The railway division oversees major stations like Bhubaneswar, Puri, Cuttack, Khurda and Berhampur.
From April to June, the division issued 1.83 lakh paperless general and platform tickets, compared to 90,005 tickets issued in the first quarter of 2024-25. "Because of the rise in booking paperless tickets, stations are now witnessing a reduction in queues for unreserved tickets at booking counters," said an official.
During 2024-25, the division issued 5.35 lakh paperless general and platform tickets through the UTS on mobile, serving over 22.41 lakh passengers and generating a revenue of Rs 4.76 crore. In 2023-24, it issued 2.56 lakh tickets for 14.81 lakh passengers, generating Rs 2.82 crore in revenue. In 2022-23, around 1.27 lakh tickets were issued for 8.95 lakh passengers, generating Rs 1.53 crore.
"This year-on-year growth shows that people want hassle-free services without standing in queues for platform or general tickets.
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This exponential growth is attributed to wider public acceptance, user-friendly technology and enhanced payment options such as UPI-based QR code transactions, leading to shorter queues and faster processing," read an official statement.
The statement said passengers can now book journey, season and platform tickets directly from their smartphones, leveraging the UTS on mobile platform, eliminating the need for ticket printouts.
"The app is available in Hindi, English, and regional languages, ensuring ease of use even for first-time users. Tickets are delivered directly to the app and can be shown to ticket-checking staff using the 'show ticket' option — no hard copy needed," an official source said.
An official said passengers can now book unreserved tickets up to three days in advance for journeys above 200km and purchase half-yearly and yearly season tickets, apart from platform tickets, with ease. "The app supports multiple digital payment methods and is compatible with Android, iOS and Windows smartphones," the official added.
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