Leaders with emotional intelligence use these short phrases to become exceptional at work
Listen to this Article More info
0:00 / 3:32
What if the way you handle emotions—yours and others'—is the difference between leading well and missing the mark? Well, that's where emotional intelligence comes in.
But what if you had insight into saying the right things at the right moment to build stronger connections in the process? Would that be a gamne changer for you?
Emotional intelligence shows up in the way we talk to people, especially when things get tense, uncertain, or emotional.
Choosing your words with the skills of EQ
It's not about being perfect or having all the answers. It's about being aware of what you're feeling, paying attention to how others are doing, and choosing words that connect instead of shut things down.
Hard to do for some, I know, but if you're leading a team, the way you communicate can either build trust or quietly erode it.
Here are five core emotional intelligence skills—each with practical ways to show them through simple, everyday phrases you can start practicing today.
1. What to say to display empathy
Empathy means showing people you see what they're going through. You don't have to solve their problem or offer advice. Just saying something like 'That sounds really tough. Want to talk about it?' or 'I get why this would be frustrating' tells someone they're not alone. These small moments help people feel understood—and that matters more than we often realize.
2. What to say to show self-awareness
This crucial EQ skill is about noticing your own reactions and being honest about what's behind them. If you've snapped at someone or feel off, it can sound like 'I've been a bit distracted today—there's a lot on my plate.' Or 'That topic gets under my skin, and I'm working on that.' Here's the thing: owning your emotions doesn't make you weak; it makes you real. And real earns respect.
3. What to say to show emotional regulation
The skill of emotional regularion is staying steady when emotions run high. It's not about shutting down feelings; it's about not letting them run the show. You might say, 'I want to respond thoughtfully, so I'm going to take a minute,' or 'Let's revisit this tomorrow when we've both had time to think.' That pause gives space for better conversations and fewer regrets.
4. What to say to display relationship management
This is using emotional awareness to navigate conversations in a way that keeps people connected, even when you disagree. It sounds like 'I want us to be on the same page—can we talk this through?' or 'I appreciate your perspective. Let's figure out how to move forward together. ' It's about making it clear that the relationship matters as much as the issue at hand.
5. What to say to show active listening
Yes, this is definetely a skill of emotional intelligence. It's more than nodding while you wait your turn to talk. When someone's sharing something important, phrases like 'So what I'm hearing is…' or 'Tell me more about what's behind that' show you're actually engaged. People can tell when you're really listening and it builds trust faster than anything else.
— By Marcel Schwantes
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
2 hours ago
- Yahoo
UK households urged to sprinkle their gardens with chilli powder this month
Bird populations in the UK continue to decline, with their numbers dwindling due to the ongoing decline in available food sources. Now, households in the UK are being encouraged to sprinkle chilli powder across their gardens this August to help the birds out. Yes, you read that correctly. Get that lawn well seasoned. It may seem strange, but chilli powder is an effective deterrent to prevent food left out for birds from being snatched by other creatures such as squirrels. According to bird feed company Peckish, despite August being a relatively quiet month for garden birds, gardeners must continue providing food and water, which can be scarce during this period. "August is well known as a quiet month for garden birds. Many birds are done with breeding for the year and the abundance of wild food in the form of seeds, fruits, and insects means our garden feeders are in less demand," the experts explain. "Common birds, such as Robin and Blackbirds, will also begin to moult at this time of year. Moulting allows birds to get rid of the worn feathers from a busy breeding season and prepare for migration and the cooler months ahead. "Like us, they prefer to change their outfits in a private and safe space, so they slink about in the undergrowth as their ability to fly is reduced. "Water is the most valuable commodity for birds in summer. Be sure to leave shallow trays of water out for birds, particularly during dry spells. Even better are ponds, which won't need to be topped up as often, and will also provide insects for birds to eat." Recommended reading: Adrian Dunbar issues fresh Line of Duty series 7 update on This Morning The Telegraph slams 'cursed' new series of MasterChef and 'doomed' presenters The little-known Ryanair departure gate rule that bans travellers from flying However, one issue with putting bird food out is that other creatures will attempt to pinch it. This is where the chilli powder proves to be useful. If you have a birdbath or bird table, or something on which you place bird food for the birds, then you can put out a mixture of chopped peanuts, seeds, mealworms and slices of fruit like apples for birds to consume, soaked in water so birds have essential water to drink as well. This works because birds remain completely unaffected by the fiery taste of chilli, whilst squirrels and foxes absolutely 'detest it.'
Yahoo
4 hours ago
- Yahoo
13 Strategies To Stand Your Ground In A Controlling Relationship
We've all been there—trapped in a relationship where the walls slowly close in, as your partner's grip tightens like a vice. Maybe you're feeling like a supporting character in your own life story or perhaps you're exhausted from walking on eggshells. Either way, it's time to reclaim your space and voice. Here's how to unshackle your spirit and find your equilibrium amidst the chaos. 1. Become Radically Honest You might find your voice stuck in your throat, lodged behind all those unsaid words. Speaking your truth is the first step to regaining your power and individuality. Dr. Harriet Lerner, a psychologist renowned for her work on communication and relationships, emphasizes that honesty isn't just about speaking up but digging deep into your own feelings. It's about tearing down the façade and bringing the raw truth to the surface, even if it means facing uncomfortable realities. Communicate with unflinching transparency, even if it shakes your relationship to its core. You're not responsible for anyone else's reactions—only your own clarity. Radical honesty is less about confrontation and more about liberation; it's the ultimate act of self-respect. As you peel back layers of silence, expect resistance, but remember, discomfort is the soil in which meaningful change takes root. 2. Set Non-Negotiable Boundaries Imagine your life as a garden, precious and worthy of care. Boundaries are the fence that keeps out the weeds—those invasive, controlling behaviors that choke your growth. It's time to trade polite compliance for firm, unapologetic limits. Your boundaries are not just lines in the sand but declarations of your worth and autonomy. Start by identifying what makes you uncomfortable and address it head-on. Your partner may push back, testing these newly erected walls, but hold fast and resist the urge to cave. Healthy boundaries are about mutual respect and understanding, not submission. Remember, you are not asking for permission to exist freely; you are stating a fundamental truth. 3. Reclaim Your Financial Independence Money, often the unspoken power dynamic, can trap you in invisible chains. Financial independence is not just a luxury but a necessity when navigating a controlling relationship. A study by the Institute for Women's Policy Research highlights how economic autonomy can be a game-changer for personal empowerment. By managing your finances, you carve out a space of freedom and control that is yours and yours alone. Start small: open your own bank account, set financial goals, and track your spending. If your partner questions your financial choices, remember it's about gaining control, not secrecy. Embrace the power that comes with knowing your worth isn't tied to someone else's wallet. With each step toward financial independence, you're cementing your ability to stand on your own two feet. 4. Build A Strong Support System In isolating relationships, your world can shrink to the size of a single person. Break the cycle by nurturing friendships and connections outside your partner's sphere. Reconnect with those who remind you of who you are beyond the relationship. Friends and family can offer perspective, support, and sometimes a much-needed reality check. Regularly engage with your community, whether it's a book club, a yoga class, or a neighborhood group. These ties not only provide you with a lifeline when things get tough but also reinforce your sense of self. A robust support system is like a safety net, catching you when you stumble. It's a reminder that you are never truly alone. 5. Call Out Control And Express Your Need To Collaborate Control is a slippery slope, often masquerading as care. Redefine the narrative by framing your relationship around cooperation, not control. Sociologist Dr. John Gottman's research suggests that couples who view their relationship as a partnership rather than a power struggle are healthier and happier. True cooperation is about finding balance, where both voices are heard and valued. Engage in open dialogues about decision-making processes and shared responsibilities. Switch from a "me versus you" mindset to "us versus the problem." This shift can transform your relationship dynamics, reducing tension and increasing understanding. Remember, a loving relationship isn't about who holds the reins, but how you navigate the journey together. 6. Tap Into Your Emotional Intelligence Harness the power of emotional intelligence to navigate the labyrinth of a controlling relationship. Develop an acute awareness of not just your emotions but your partner's as well. This understanding can be your compass, guiding you through tumultuous interactions with grace and insight. Emotional intelligence allows you to respond instead of react, maintaining your calm in the face of provocation. Listen actively and empathize without compromising your own feelings. By recognizing your partner's emotional triggers, you can defuse conflict before it escalates. This doesn't mean you become a doormat but a master of your emotional domain. Emotional intelligence is your superpower—a subtle yet formidable force in standing your ground. 7. Remind Yourself And Your Partner Of Your Values In the whirlwind of a controlling relationship, your core values can get lost in the fray. Reconnect with what truly matters to you, beyond the noise and manipulation. A 2019 study by the Journal of Positive Psychology found that aligning with personal values enhances well-being and resilience. Grounding yourself in these principles can act as your North Star, guiding you back to your authentic self. Take time for introspection to identify the principles you hold dear. Are you living in accordance with these values, or have they been compromised? Use this self-awareness to course-correct, making choices that reflect your true essence. Your values are the bedrock of your self-identity—let them illuminate your path forward. 8. Learn When To Say "Enough" In a controlling relationship, the finish line keeps moving, perpetually out of reach. Embrace the concept of "enough"—that you are whole, deserving, and sufficient as you are. This mindset shift is a declaration that you refuse to be diminished or coerced into endless striving. It's an act of rebellion against a culture that glorifies perfection and martyrdom. Recognize the subtle power in saying, "I am enough," even if the world tries to tell you otherwise. There's strength in owning your flaws and celebrating your victories, no matter how small. The art of enough is about contentment without complacency—finding peace in the present while acknowledging your own potential. Stand your ground firmly in the richness of your own worth. 9. Seek Professional Guidance Navigating a controlling relationship can feel like walking a tightrope without a net. A therapist or counselor can offer an invaluable third-party perspective, helping you untangle the mess of emotions. They provide a safe space to explore your feelings, fears, and aspirations, without judgment. Therapy isn't a sign of weakness; it's a bold step toward reclaiming your narrative. Choose a therapist who resonates with you, someone who understands the nuances of control dynamics. Their insights can be the catalyst for change, offering tools to communicate more effectively and set healthier boundaries. Therapy is an act of self-care—an investment in your emotional well-being. It's about arming yourself with the skills to navigate not just this relationship, but all of life's complexities. 10. Engage In Small But Safe Acts Of Defiance It's easy to succumb to the inertia of a controlling relationship, where the status quo feels like the only path. Shake things up by questioning and challenging the norms you've both established. This isn't about creating chaos but introducing intentional change to break the cycle of control. Sometimes, rebellion is necessary to spark transformation. Start with small acts of defiance—change your routine, pursue a new hobby, or make unexpected plans. These disruptions, insignificant as they seem, can shift the power dynamics and challenge complacency. When you refuse to play by the established rules, you assert your autonomy. Change is unsettling for those who thrive on control, but it's the first step toward freedom. 11. Remain Silent To Process Silence, often misconstrued as passivity, can be a powerful tool in reclaiming your ground. In a controlling relationship, silence allows you to create a pause—a moment to recollect, reflect, and redirect. Use this silence strategically, choosing when to speak and when to hold back, emphasizing the weight of your words when they do come. Silence isn't surrender; it's a recalibration of your power. Practice mindful silence, allowing it to become a conscious choice rather than a default reaction. This pause can be a powerful form of communication, underlining that your agreement and compliance are not automatic. Silence can disrupt control, creating space for introspection and growth. By valuing your words, you demand that others do the same. 12. Make Self-Care Rituals Your Sanity In the chaos of a controlling relationship, self-care often falls by the wayside. Reclaim your body and mind through intentional rituals that nurture your well-being. Self-care isn't indulgence but necessity—a radical act of self-preservation in the face of control. It's about carving out time that is solely yours, where you can recharge and reconnect with yourself. Whether it's a morning meditation, a weekly jog, or simply reading a book, these rituals are sacred. They anchor you in your own reality, not the one prescribed by someone else. By prioritizing self-care, you signal that your needs are valid and non-negotiable. Stand your ground in the sanctuary of your own self-worth. 13. Envision A Future Without Control When you're mired in a controlling relationship, the future can appear as a dark, limited horizon. Shift your mindset by visualizing a life unfettered by control—a future where your desires and choices are paramount. Imagine this reality in vivid detail, using it as a beacon to guide your decisions in the present. Envisioning this future is an act of hope and defiance. Create a vision board or journal your dreams, anchoring them into your consciousness. These aspirations can be a source of strength, reminding you why you're fighting to stand your ground. When you see your future clearly, the present's chains begin to loosen. You're not just surviving—you're positioning yourself to thrive. Solve the daily Crossword
News24
7 hours ago
- News24
‘A big and painful history': Philippe Sands unpacks law and global justice
Christian Andre Strand Be among those who shape the future with knowledge. Uncover exclusive stories that captivate your mind and heart with our FREE 14-day subscription trial. Dive into a world of inspiration, learning, and empowerment. You can only trial once. Show Comments ()
