Bell outage leaves some Ontario, Quebec customers without internet service
Bell Canada confirmed on social media shortly before 10 a.m. that some customers across Ontario and Quebec may be experiencing an internet service disruption.
The company said it is working to restore service as quickly as possible.
'Our network team is investigating and we'll provide updates as soon as they're available,' said spokeswoman Tianna Goguen in an emailed statement.
ARTICLE CONTINUES BELOW
It is so far unclear when customers should expect service to resume.
Goguen said customers can find real-time updates by checking the @Bell_Support account on X.
According to Down Detector, a website that tracks outages, thousands of Bell customers started reporting issues just before 9:20 a.m.
In 2023, the CRTC directed all service providers to notify the regulator within two hours of when they become aware of a major outage.
This report by The Canadian Press was first published May 21, 2025.
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