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Disaster recovery is cornerstone of IT resilience, not just compliance: Girish Nayak, ICICI Lombard
Disaster recovery is cornerstone of IT resilience, not just compliance: Girish Nayak, ICICI Lombard

Time of India

time3 days ago

  • Business
  • Time of India

Disaster recovery is cornerstone of IT resilience, not just compliance: Girish Nayak, ICICI Lombard

Disaster recovery remains a critical yet often overlooked aspect of IT resilience , with Gartner's 2025 Market Guide revealing that 70% of organisations are poorly prepared, and 66% suffer from 'mirages of overconfidence'. In this high-risk landscape, ICICI Lombard stands out by transforming disaster recovery from a mere compliance checkbox into a fully automated, cloud-native backbone of business continuity . Speaking with ETCIO, Girish Nayak, Chief Technology and Health UW & Claims, shares how the insurer's strategic approach safeguards 100+ critical applications and AI workloads across AWS regions, setting a benchmark for resilience. ICICI Lombard recently shifted its disaster recovery setup to a fully automated, cloud-native architecture between AWS regions. What were the key operational and technical hurdles during this move? And how did you balance automation with the need for control and compliance? Transitioning to a fully automated, cloud-native disaster recovery (DR) architecture across AWS regions required us to reimagine traditional DR constructs. Key challenges included managing complex interdependencies across 100+ critical applications, automating switchover/switchback workflows, and ensuring secure replication of critical workloads without impacting ongoing operations. We overcame this by adopting AWS-native tools like Elastic Disaster Recovery, Step Functions, and Lambda to orchestrate automation while maintaining granular control over execution. Compliance remained central, our Infosec team supervised the entire activity, and controls were embedded into each automation layer to meet regulatory standards. Disaster recovery often stays in the background until an incident occurs. What prompted ICICI Lombard to revisit its DR strategy at this scale, and how did you ensure buy-in across business and tech teams for something that's often seen as a cost centre? The evolving nature of risk, from climate events to cyber threats, made it imperative to elevate disaster recovery from a compliance checkbox to a core resilience strategy. This mindset shift was key in securing buy-in. We aligned our DR objectives with business continuity priorities and demonstrated how an always-available, cross-region infrastructure minimises potential loss of revenue and customer trust. Extended DR operations, rather than short tests, helped stakeholders see its real-world value. By running business-critical apps from our DR site for an extended period, the entire organisation could validate its readiness, turning DR from a tech-led task into a company-wide preparedness model. ICICI Lombard has been experimenting with AI across underwriting, claims, and customer service. How does a re-architected infrastructure support these use cases, and what trade-offs are you seeing between speed, flexibility, and governance? Our AI initiatives, from underwriting optimization to real-time claims validation, require highly available, scalable, and low-latency systems. The new DR setup strengthens this foundation by ensuring consistent performance and data continuity, even during disruptions. It allows AI models to remain operational with minimal fallback time and supports faster re-deployment across regions. We are mindful of the trade-offs: while speed and flexibility have improved, governance is reinforced through automated observability, policy-based execution, and version-controlled infrastructure to ensure responsible AI deployment. As the dependency on cloud platforms deepens, how are you approaching questions around vendor lock-in, cross-region redundancy, and long-term scalability? Was there a deliberate choice to stay within a single cloud ecosystem for DR? We have consciously embraced a single cloud ecosystem for disaster recovery to maximise native service integrations and reduce architectural complexity. That said, our multi-region design within AWS provides geographic redundancy, fault isolation, and long-term scalability. We are cognizant of vendor concentration risks and continuously evaluate our portability posture by adopting cloud-agnostic standards where feasible and keeping critical backups accessible. Our strategy emphasises resilience and agility, with room to adapt as the cloud landscape evolves. From a broader strategy lens, where does disaster recovery fit into your ongoing tech modernisation efforts? Are you treating it as a compliance-driven layer, or is it becoming part of your core architecture thinking around resilience and availability? We do not see disaster recovery merely as a compliance necessity. A fully operational and available disaster recovery is the cornerstone of our IT resilience strategy. It sits at the heart of our architecture principles, guiding how we design systems, manage data, and structure failover logic. Our modernisation journey, from legacy DR on-prem setups to today's cloud-native, fully automated recovery environment, is a proof point of this shift. For us, DR is not an afterthought. It is a capability we build in from day one, ensuring availability, continuity, and trust in every customer experience we deliver.

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility
BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

Cision Canada

time5 days ago

  • Business
  • Cision Canada

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

MUMBAI, India, Aug. 12, 2025 /CNW/ -- BarrierBreak, a global leader in digital accessibility solutions, is proud to be included as Representative Vendor in the 2025 Gartner ® Market Guide for Digital Accessibility. We believe that this recognition highlights BarrierBreak's unique ability to deliver scalable, human-centric digital accessibility solutions that is driven by technology and perfected by experts through its AI-powered platforms. With a vision of advancing the digital landscape to enable experience for disabled people, BarrierBreak believes that accessibility should be integral, inclusive, and impactful. In our opinion, the company's inclusion in this year's Gartner's Market Guide reflects its leadership in creating inclusive digital ecosystems that go beyond checklists. It focuses on prioritizing empathy, usability, and compliance across web, mobile, and document accessibility. " We believe Gartner's recognition affirms our 'human-first' philosophy, where the insight and empathy of human experts are amplified by the speed and scale of automation and AI," said Shilpi Kapoor, Founder and CEO of BarrierBreak. "At BarrierBreak we believe, it's not just about being compliant, but it's about ensuring digital experiences are truly inclusive and usable for all." The 2025 Market Guide, states: 'Today's platforms are increasingly intelligent, proactive and enterprise-grade, offering a blend of automation, AI-enhanced insights and human-centered tooling that helps organizations operationalize accessibility across the full software development life cycle.' – Gartner Market Guide for Digital Accessibility, 2025 Established on the principles of combining technology and workforce diversity, BarrierBreak employs a team where approximately 40% of members are people with disabilities and serve clients across 14 countries. BarrierBreak empowers businesses to ensure compliance with regulations like WCAG, ADA, EAA, and Section 508, while also embedding accessibility into the software development lifecycle. Managing Accessibility with The A11yNow Platform At the core of BarrierBreak's strategy is the A11yNow Platform, which helps companies manage accessibility conformance of their digital assets. A11yNow combines automated scanning, detailed issue tracking and AI to provide support to implement accessibility. It offers advanced rulesets to reduce false positives, assigns specific issues to developers or designers, and includes a help desk feature enabling direct access to assistive tech experts and manual screen-reader testing. This model aligns with Gartner's findings that in the real-world usability testing, though AI enhances automation and detection, it cannot fully replace the nuanced judgment that human experts bring. Key Capabilities of BarrierBreak Since 20 years, BarrierBreak has offered end-to-end digital accessibility services designed to meet the diverse needs of organizations across industries: Manual and Automated audits Web, mobile, and document remediation Support for VPAT (Voluntary Product Accessibility Template) creation Expert consulting and training solutions to help teams build sustainable accessibility practices from the ground up. This comprehensive approach makes BarrierBreak the preferred partner for businesses looking to scale their digital accessibility efforts. Gartner subscribers can view the report Gartner Market Guide for Digital Accessibility, 2025 Gartner Disclaimer: Gartner, Market Guide for Digital Accessibility, Brent Stewart, Will Grant, 1 August 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About BarrierBreak BarrierBreak is an accessibility auditing and consulting firm with a team of 300+ people, based out of India with a global footprint - trusted partner to customers in US, Europe, UK, Australia and India to meet accessibility requirements. Our Products A11yInspect & A11yNow make testing easy and assist you to manage your compliance. Our Services of Accessibility Testing, and VPAT & ACR ensure adherence to WCAG, ADA, EAA, Section 508, RPwD Act and more. Whether you have a project or need a dedicated team focusing on accessibility, reach out to us for quality and cost- effective accessibility solutions.

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility
BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

Business Standard

time5 days ago

  • Business
  • Business Standard

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

PRNewswire Mumbai (Maharashtra) [India], August 12: BarrierBreak, a global leader in digital accessibility solutions, is proud to be included as Representative Vendor in the 2025 Gartner® Market Guide for Digital Accessibility. We believe that this recognition highlights BarrierBreak's unique ability to deliver scalable, human-centric digital accessibility solutions that is driven by technology and perfected by experts through its AI-powered platforms. With a vision of advancing the digital landscape to enable experience for disabled people, BarrierBreak believes that accessibility should be integral, inclusive, and impactful. In our opinion, the company's inclusion in this year's Gartner's Market Guide reflects its leadership in creating inclusive digital ecosystems that go beyond checklists. It focuses on prioritizing empathy, usability, and compliance across web, mobile, and document accessibility. "We believe Gartner's recognition affirms our 'human-first' philosophy, where the insight and empathy of human experts are amplified by the speed and scale of automation and AI," said Shilpi Kapoor, Founder and CEO of BarrierBreak. "At BarrierBreak we believe,it's not just about being compliant, but it's about ensuring digital experiences are truly inclusive and usable for all." The 2025 Market Guide, states: 'Today's platforms are increasingly intelligent, proactive and enterprise-grade, offering a blend of automation, AI-enhanced insights and human-centered tooling that helps organizations operationalize accessibility across the full software development life cycle.' - Gartner Market Guide for Digital Accessibility, 2025 Established on the principles of combining technology and workforce diversity, BarrierBreak employs a team where approximately 40% of members are people with disabilities and serve clients across 14 countries. BarrierBreak empowers businesses to ensure compliance with regulations like WCAG, ADA, EAA, and Section 508, while also embedding accessibility into the software development lifecycle. Managing Accessibility with The A11yNow Platform At the core of BarrierBreak's strategy is the A11yNow Platform, which helps companies manage accessibility conformance of their digital assets. A11yNow combines automated scanning, detailed issue tracking and AI to provide support to implement accessibility. It offers advanced rulesets to reduce false positives, assigns specific issues to developers or designers, and includes a help desk feature enabling direct access to assistive tech experts and manual screen-reader testing. This model aligns with Gartner's findings that in the real-world usability testing, though AI enhances automation and detection, it cannot fully replace the nuanced judgment that human experts bring. Key Capabilities of BarrierBreak Since 20 years, BarrierBreak has offered end-to-end digital accessibility services designed to meet the diverse needs of organizations across industries: * Manual and Automated audits * Web, mobile, and document remediation * Support for VPAT (Voluntary Product Accessibility Template) creation * Expert consulting and training solutions to help teams build sustainable accessibility practices from the ground up. This comprehensive approach makes BarrierBreak the preferred partner for businesses looking to scale their digital accessibility efforts. Gartner subscribers can view the report Gartner Market Guide for Digital Accessibility, 2025 Gartner Disclaimer: Gartner, Market Guide for Digital Accessibility, Brent Stewart, Will Grant, 1 August 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About BarrierBreak BarrierBreak is an accessibility auditing and consulting firm with a team of 300+ people, based out of India with a global footprint - trusted partner to customers in US, Europe, UK, Australia and India to meet accessibility requirements. Our Products A11yInspect & A11yNow make testing easy and assist you to manage your compliance. Our Services of Accessibility Testing, and VPAT & ACR ensure adherence to WCAG, ADA, EAA, Section 508, RPwD Act and more. Whether you have a project or need a dedicated team focusing on accessibility, reach out to us for quality and cost- effective accessibility solutions.

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility
BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

Hans India

time5 days ago

  • Business
  • Hans India

BarrierBreak Recognized in 2025 Gartner® Market Guide for Digital Accessibility

MUMBAI, India: PRNewswire/ -- BarrierBreak, a global leader in digital accessibility solutions, is proud to be included as Representative Vendor in the 2025 Gartner® Market Guide for Digital Accessibility. We believe that this recognition highlights BarrierBreak's unique ability to deliver scalable, human-centric digital accessibility solutions that is driven by technology and perfected by experts through its AI-powered platforms. With a vision of advancing the digital landscape to enable experience for disabled people, BarrierBreak believes that accessibility should be integral, inclusive, and impactful. In our opinion, the company's inclusion in this year's Gartner's Market Guide reflects its leadership in creating inclusive digital ecosystems that go beyond checklists. It focuses on prioritizing empathy, usability, and compliance across web, mobile, and document accessibility. "We believe Gartner's recognition affirms our 'human-first' philosophy, where the insight and empathy of human experts are amplified by the speed and scale of automation and AI," said Shilpi Kapoor, Founder and CEO of BarrierBreak. "At BarrierBreak we believe,it's not just about being compliant, but it's about ensuring digital experiences are truly inclusive and usable for all." The 2025 Market Guide, states: 'Today's platforms are increasingly intelligent, proactive and enterprise-grade, offering a blend of automation, AI-enhanced insights and human-centered tooling that helps organizations operationalize accessibility across the full software development life cycle.' – Gartner Market Guide for Digital Accessibility, 2025 Established on the principles of combining technology and workforce diversity, BarrierBreak employs a team where approximately 40% of members are people with disabilities and serve clients across 14 countries. BarrierBreak empowers businesses to ensure compliance with regulations like WCAG, ADA, EAA, and Section 508, while also embedding accessibility into the software development lifecycle. Managing Accessibility with The A11yNow Platform At the core of BarrierBreak's strategy is the A11yNow Platform, which helps companies manage accessibility conformance of their digital assets. A11yNow combines automated scanning, detailed issue tracking and AI to provide support to implement accessibility. It offers advanced rulesets to reduce false positives, assigns specific issues to developers or designers, and includes a help desk feature enabling direct access to assistive tech experts and manual screen-reader testing. This model aligns with Gartner's findings that in the real-world usability testing, though AI enhances automation and detection, it cannot fully replace the nuanced judgment that human experts bring. Key Capabilities of BarrierBreak Since 20 years, BarrierBreak has offered end-to-end digital accessibility services designed to meet the diverse needs of organizations across industries: • Manual and Automated audits • Web, mobile, and document remediation • Support for VPAT (Voluntary Product Accessibility Template) creation • Expert consulting and training solutions to help teams build sustainable accessibility practices from the ground up. This comprehensive approach makes BarrierBreak the preferred partner for businesses looking to scale their digital accessibility efforts. Gartner subscribers can view the report Gartner Market Guide for Digital Accessibility, 2025 Gartner Disclaimer: Gartner, Market Guide for Digital Accessibility, Brent Stewart, Will Grant, 1 August 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About BarrierBreak BarrierBreak is an accessibility auditing and consulting firm with a team of 300+ people, based out of India with a global footprint - trusted partner to customers in US, Europe, UK, Australia and India to meet accessibility requirements. Our Products A11yInspect & A11yNow make testing easy and assist you to manage your compliance. Our Services of Accessibility Testing, and VPAT & ACR ensure adherence to WCAG, ADA, EAA, Section 508, RPwD Act and more. Whether you have a project or need a dedicated team focusing on accessibility, reach out to us for quality and cost- effective accessibility solutions.

Wolters Kluwer recognized by Gartner® in 2025 Market Guide for ESG Management and Reporting Software
Wolters Kluwer recognized by Gartner® in 2025 Market Guide for ESG Management and Reporting Software

Business Wire

time10-07-2025

  • Business
  • Business Wire

Wolters Kluwer recognized by Gartner® in 2025 Market Guide for ESG Management and Reporting Software

NEW YORK--(BUSINESS WIRE)--Wolters Kluwer, a global leader in professional information, software solutions and services, today announced that it has been recognized by Gartner® in the 2025 Market Guide for ESG Management and Reporting Software. Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's mission-critical priorities. Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: 'Wolters Kluwer is honored to be recognized by Gartner® in its 2025 Market Guide for ESG Management and Reporting Software. We remain committed to product excellence and innovation, anticipating market trends and delivering solutions that meet the evolving needs of CFOs and CSOs.' Wolters Kluwer enables CFOs and CSOs to harness ESG and operational data to plan, predict and act through its award winning ESG and Sustainability solutions including: CCH Tagetik ESG & Sustainability Performance Management, built on CCH Tagetik's leading, AI-powered, Corporate Performance Management platform, integrates sustainability with finance to support strategic decision-making, drive long-term resilience, and enable sustainable growth. CCH Tagetik simplifies sustainability disclosures in alignment with evolving regulatory requirements to ensure compliance, enhance transparency, and build stakeholder trust. Enablon ESG Excellence, built on Enablon's leading EHS platform, enables companies to streamline the collection of granular operational data, ensuring both data quality and auditability for performance management and disclosures. The solution supports comprehensive risk management, enhances operational resilience, and empowers organizations to boost sustainability performance. Wolters Kluwer Corporate Performance & ESG (CP & ESG) division is the world's leading provider of integrated software solutions for EHS, ESG, Corporate Performance Management and Audit and Assurance. Through innovative technology and unique expertise, Wolters Kluwer CP & ESG enables business leaders to make informed, strategic decisions driving transformation, performance and risk management for a sustainable and resilient world. Gartner, Market Guide for ESG Reporting and Management Software, 25 June 2025 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. For more information, visit follow us on LinkedIn, Facebook, YouTube and Instagram.

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