Latest news with #42001
Business Wire
4 days ago
- Business
- Business Wire
IntelePeer Achieves ISO/IEC 42001 Certification, Underscoring Its Commitment to Secure, Ethical, and Transparent AI Practices
BUSINESS WIRE)-- IntelePeer, a leading, end-to-end conversational AI platform provider, today announced it has achieved ISO/IEC 42001 certification, placing the company among a select group of organizations that have met the rigorous criteria and earned compliance with the world's first international standard for AI management systems. This certification demonstrates IntelePeer's commitment to managing its AI-powered service offerings responsibly, ethically, and transparently, aligning with industry best practices and enhancing customer trust. 'AI holds tremendous promise, but that promise can only be fulfilled when the technology is governed with responsibility and transparency,' said Frank Fawzi, CEO of IntelePeer. 'Achieving ISO/IEC 42001 certification affirms our belief that trust must be earned—and that means building and managing our AI systems in ways that are ethical, secure, and fully aligned with international best practices. This certification highlights our proactive approach to AI governance and serves as an assurance to customers and stakeholders that IntelePeer is at the forefront of responsible AI deployment, setting a benchmark for others in the industry.' IntelePeer's AI-powered platform helps businesses automate customer interactions, reduce operational costs, and enhance the end-user experience. With the ISO/IEC 42001 framework in place, the company has formalized and validated its internal governance processes for managing AI risks, including bias, privacy concerns, and regulatory compliance. The Significance of ISO/IEC 42001 ISO/IEC 42001 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations. It is designed for entities providing or utilizing AI-based products or services, ensuring responsible development and use of AI systems. This certification supports IntelePeer's broader strategic goals, including: Delivering responsible and ethical AI solutions: Ensuring AI-powered services are designed and operated in ways that prioritize fairness, accountability, and transparency. Staying ahead of evolving regulatory landscapes: Simplifying compliance for customers navigating complex or changing industry regulations. Earning and maintaining customer trust: Reinforcing its commitment to protecting customer data and mitigating AI-related risks. The ISO/IEC 42001 certification was conducted by leading compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks. A-LIGN is an ISO/IEC 42001 certification body accredited by the ANSI National Accreditation Board (ANAB) to perform AIMS certifications. 'Congratulations to IntelePeer for earning ISO/IEC 42001 certification, a widely recognized signal of trust and security," said Steve Simmons, COO of A-LIGN. "It's great to work with organizations like IntelePeer, who understand the value of expertise in driving an efficient audit and the importance of a high-quality final report." About IntelePeer IntelePeer streamlines customer interactions, enabling businesses and contact centers to lower costs, improve customer experience, and accelerate return on investment. Harnessing the power of agentic AI, IntelePeer's Conversational AI Platform delivers speed, observability, visibility, and flexibility — all built on top of a global, secure communications network. Producing human-like interactions, the platform automates voice and digital customer service capabilities and provides industry-leading time-to-value with solutions that work seamlessly with existing enterprise software and infrastructure, and easy-to-use tools that can be utilized by anyone. For more information, visit: About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and a leading HITRUST and FedRAMP assessor. To learn more, visit
The Sun
10-07-2025
- Business
- The Sun
DYXnet Awarded ISO/IEC 42001 AI Management System Certification by SGS
HONG KONG SAR - Media OutReach Newswire - 9 July 2025 - DYXnet, a wholly-owned subsidiary of VNET Group, Inc. (NASDAQ: VNET) and a leading enterprise network service provider in Greater China, has been honoured with the ISO/IEC 42001 Artificial Intelligence (AI) Management System Certification by SGS, a globally recognized certification body. This significant achievement marks DYXnet as one of the first companies in Hong Kong's telecommunications industry to receive this prestigious international certification, underscoring its commitment to advancing AI product services. DYXnet is committed to fostering stakeholder confidence in AI technology through governance that aligns with international standards, enabling businesses and society to harness the full potential of technological innovations in a sustainable manner. ISO/IEC 42001 is the world's first AI management system (AIMS) standard jointly developed by the International Organization for Standardardization (ISO) and the International Electrotechnical Commission (IEC). It provides a comprehensive framework to tackle AI-specific challenges, including ethical considerations, reliability, security, fairness, transparency, and continuous learning, while balancing innovation with robust governance. The standard sets rigorous requirements for risk management, security safeguards, data quality, system performance, and accountability, ensuring that service providers, developers, and users can responsibly develop, deploy, maintain, and enhance AI systems. DYXnet's 'AI Solution Series' covers the enterprise-grade intelligent assistant 'DYXnet ChatV', the business intelligence analytics tool 'DYXnet ChatBI', the 'Digital Human Platform', and the 'Voice Cloning' solution, which has successfully achieved ISO/IEC 42001 certification. This certification validates DYXnet's commitment to comprehensive compliance across the entire AI lifecycle, from research and development to commercial deployment. To commemorate this landmark achievement, DYXnet and SGS held a certificate presentation ceremony on June 25, 2025. Mr. Joe Sze, Group Director of Product and Service Management at DYXnet, received the ISO/IEC 42001 certificate from Ms. Miranda Kwan, Director, Business Assurance of SGS in Hong Kong. Ms. Senica Chen, General Manager of DYXnet, remarked, 'We are immensely proud to be one of the first companies in Hong Kong's telecommunications industry to receive ISO/IEC 42001 certification from SGS. Since the launch of the DYXnet 'AI Solution Series' in 2023, our solutions have been widely implemented across various business scenarios, enabling enterprises to capitalize on the rapid advancements in AI technology. As society navigates an unprecedented digital transformation, the swift evolution of AI brings both opportunities and challenges. Being a responsible AI service provider, DYXnet adheres to the highest industry standards, continuously refining our AI management systems to deliver secure, high-quality, and sustainable innovations.' Ms. Miranda Kwan, Director, Business Assurance of SGS in Hong Kong, stated: 'AI technology is now widely applied across industries, with many organizations striving to enhance operational efficiency, optimize decision-making, and deliver better customer experiences through AI. However, the risks and uncertainties associated with AI systems pose significant challenges. DYXnet has successfully passed SGS's independent third-party audit, which covered the design, development, implementation, deployment, operation, maintenance, and support of its enterprise AI services. These services leverage a large language model (LLM) to deliver AI-generated content. This certification not only elevates the overall standard of AI within Hong Kong's telecommunications industry but also helps organizations align with global standards - ensuring system consistency and minimizing risk.' Joe expressed gratitude to SGS for their thorough review and acknowledgement, commending the team's dedication: 'This certification reflects the collective efforts of the entire DYXnet team. It not only validates our operational excellence but also strengthens our ability to deliver compliant, innovative AI solutions to enterprises.' He added, ' On April 15, the Hong Kong Digital Policy Office released the 'Hong Kong Generative Artificial Intelligence Technical and Application Guideline,' which aligns closely with the principles of ISO/IEC 42001, providing practical guidance for technology developers, service providers, and users regarding generative AI technologies and applications. Our compliance with this standard positions DYXnet at the forefront of the industry. Moving forward, we will continue to evolve with global and local regulations, ensuring our services exceed client expectations while meeting societal needs.' As a leading provider of 'Cloud, Network, Security + AI' solutions in Greater China, DYXnet is dedicated to enhancing its management systems to ensure secure, compliant, and reliable services that align with international standards. In addition to ISO/IEC 42001, DYXnet also holds certifications in ISO/IEC 27001 (Information Security Management), ISO/IEC 20000-1 (Information Technology - Service Management), and ISO 9001 (Quality Management), underscoring its commitment to excellence in information security, service quality, and operational management.
Business Wire
28-05-2025
- Business
- Business Wire
Writer's AI Agent Platform Achieves ISO Certifications for Security, Privacy, and Responsible AI
SAN FRANCISCO--(BUSINESS WIRE)-- Writer, a leader in enterprise generative AI, today announced it has successfully achieved certifications for security, privacy, and responsible AI under ISO/IEC 27001, 27701, and 42001. The company is one of the first model developers to complete the full ISO trust triad, underscoring its industry-leading commitment to building agentic AI systems and enterprise-grade LLMs that are reliable, controllable, and transparent. As a trusted AI partner to hundreds of customers across the global 2000, Writer has grounded its cutting-edge AI innovation in responsible, secure, and ethical practices since its inception in 2020. With a focus on designing comprehensive agentic solutions for highly regulated industries, its platform and governance is informed by real-life enterprise needs and requirements. This independent third-party certification validates that trust is at the heart of Writer's approach. "From day one, Writer's commitment to developing trustworthy, human-centric AI for the enterprise has been a catalyst for creativity and innovation," said Writer CTO and Co-founder Waseem AlShikh. "From novel model training techniques to infrastructure for agent observability, we're defining new standards for reliability, transparency, and governance across the industry. As we push the frontier of agentic systems and LLMs that are purpose-built for real-world use cases, we believe shaping the future responsibly is a strategic imperative." The International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) provide widely recognized standards for quality in technology. ISO/IEC 42001 showcases Writer's proactive commitment to responsible development and use of AI systems, including: Safe, auditable agent operations through observability tools and governance controls like configurable session logs, role-based permissions, metrics, agent-tool protocols, approval workflows, and more Visibility into agent reasoning and output accuracy with built-in explainability through output source citations and agent chain-of-thought Highly accurate, reliable models and transparency into performance with technical reports available to customers Reliable, industry-leading model performance across retrieval, output accuracy, and benchmarking for real-world use cases ISO/IEC 27701 certifies that Writer upholds information privacy standards including: Commitment to not train on or improve models with customer data, or retain customer data longer than is needed to provide services Adherence to industry-recognized security standards and global privacy laws like GDPR, HIPAA, CCPA, PCI, and Data Privacy Framework ISO/IEC 27001 validates Writer's continued commitment to information security through: Enterprise-grade security infrastructure, like encryption of data in transit and at rest, isolated cloud environments, identity and access management, and risk mitigation like audit logs, backup and recovery testing End-to-end, managed platform deployment and AI lifecycle management, like cloud deployment options offering holistic support of GPU scaling and orchestration, 24/7 monitoring, threat detection, pen testing, and vulnerability management In addition to achieving these widely recognized certifications, Writer embraces a harmonized, global approach to compliance, providing its customers with transparency and control around their data, as well as the data that is used to develop and train the models used within Writer's platform. Writer's end-to-end architecture stack and fully managed deployment work together to reduce risk and complexity, enabling secure, scalable management of the entire AI lifecycle from model development to agent oversight. "Medisolv holds third party platforms to an extremely high bar across security, privacy, and compliance. One of the reasons we chose Writer was because of their deep commitment to transparency, from how they train their models and approach customer data to their secure deployment infrastructure,' said Erin Heilman, SVP of Regulatory Affairs & Advisory Services, Medisolv. The ISO/IEC 27001, 27701, and 42001 certifications were conducted by leading compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks, and supported by Vanta's all-in-one trust management platform. "AI introduces new complexity across security, privacy and compliance, especially with the rise of agentic systems,' said Jeremy Epling, Chief Product Officer, Vanta. 'Vanta helps companies like Writer meet rigorous international standards and raise the bar for earning and maintaining trust in an age of evolving risk. It's rare to see an AI provider achieve the comprehensive roster of certifications Writer has earned, let alone at this pace.' Alongside these certifications, Writer has launched a new public-facing Trust Center for its customers' security and legal teams. It provides centralized access to security documentation, compliance certifications, and notably, model transparency artifacts like technical reports, bias audits, and benchmark results. Learn more about Writer's commitments to trust, security, and governance at About Writer Writer is where the world's leading enterprises orchestrate AI-powered work. With Writer's end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company's data and fueled by Writer's enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with Writer. Founded in 2020, Writer delivers unmatched ROI for hundreds of customers like Accenture, Intuit, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. Learn more at
Yahoo
28-05-2025
- Business
- Yahoo
Writer's AI Agent Platform Achieves ISO Certifications for Security, Privacy, and Responsible AI
Enterprise AI leader becomes one of the first model developers to achieve the full ISO trust triad–ISO/IEC 27001, 27701, and 42001 SAN FRANCISCO, May 28, 2025--(BUSINESS WIRE)--Writer, a leader in enterprise generative AI, today announced it has successfully achieved certifications for security, privacy, and responsible AI under ISO/IEC 27001, 27701, and 42001. The company is one of the first model developers to complete the full ISO trust triad, underscoring its industry-leading commitment to building agentic AI systems and enterprise-grade LLMs that are reliable, controllable, and transparent. As a trusted AI partner to hundreds of customers across the global 2000, Writer has grounded its cutting-edge AI innovation in responsible, secure, and ethical practices since its inception in 2020. With a focus on designing comprehensive agentic solutions for highly regulated industries, its platform and governance is informed by real-life enterprise needs and requirements. This independent third-party certification validates that trust is at the heart of Writer's approach. "From day one, Writer's commitment to developing trustworthy, human-centric AI for the enterprise has been a catalyst for creativity and innovation," said Writer CTO and Co-founder Waseem AlShikh. "From novel model training techniques to infrastructure for agent observability, we're defining new standards for reliability, transparency, and governance across the industry. As we push the frontier of agentic systems and LLMs that are purpose-built for real-world use cases, we believe shaping the future responsibly is a strategic imperative." The International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) provide widely recognized standards for quality in technology. ISO/IEC 42001 showcases Writer's proactive commitment to responsible development and use of AI systems, including: Safe, auditable agent operations through observability tools and governance controls like configurable session logs, role-based permissions, metrics, agent-tool protocols, approval workflows, and more Visibility into agent reasoning and output accuracy with built-in explainability through output source citations and agent chain-of-thought Highly accurate, reliable models and transparency into performance with technical reports available to customers Reliable, industry-leading model performance across retrieval, output accuracy, and benchmarking for real-world use cases ISO/IEC 27701 certifies that Writer upholds information privacy standards including: Commitment to not train on or improve models with customer data, or retain customer data longer than is needed to provide services Adherence to industry-recognized security standards and global privacy laws like GDPR, HIPAA, CCPA, PCI, and Data Privacy Framework ISO/IEC 27001 validates Writer's continued commitment to information security through: Enterprise-grade security infrastructure, like encryption of data in transit and at rest, isolated cloud environments, identity and access management, and risk mitigation like audit logs, backup and recovery testing End-to-end, managed platform deployment and AI lifecycle management, like cloud deployment options offering holistic support of GPU scaling and orchestration, 24/7 monitoring, threat detection, pen testing, and vulnerability management In addition to achieving these widely recognized certifications, Writer embraces a harmonized, global approach to compliance, providing its customers with transparency and control around their data, as well as the data that is used to develop and train the models used within Writer's platform. Writer's end-to-end architecture stack and fully managed deployment work together to reduce risk and complexity, enabling secure, scalable management of the entire AI lifecycle from model development to agent oversight. "Medisolv holds third party platforms to an extremely high bar across security, privacy, and compliance. One of the reasons we chose Writer was because of their deep commitment to transparency, from how they train their models and approach customer data to their secure deployment infrastructure," said Erin Heilman, SVP of Regulatory Affairs & Advisory Services, Medisolv. The ISO/IEC 27001, 27701, and 42001 certifications were conducted by leading compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks, and supported by Vanta's all-in-one trust management platform. "AI introduces new complexity across security, privacy and compliance, especially with the rise of agentic systems," said Jeremy Epling, Chief Product Officer, Vanta. "Vanta helps companies like Writer meet rigorous international standards and raise the bar for earning and maintaining trust in an age of evolving risk. It's rare to see an AI provider achieve the comprehensive roster of certifications Writer has earned, let alone at this pace." Alongside these certifications, Writer has launched a new public-facing Trust Center for its customers' security and legal teams. It provides centralized access to security documentation, compliance certifications, and notably, model transparency artifacts like technical reports, bias audits, and benchmark results. Learn more about Writer's commitments to trust, security, and governance at About Writer Writer is where the world's leading enterprises orchestrate AI-powered work. With Writer's end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company's data and fueled by Writer's enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with Writer. Founded in 2020, Writer delivers unmatched ROI for hundreds of customers like Accenture, Intuit, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. Learn more at View source version on Contacts Media Contact: press@
Associated Press
11-02-2025
- Business
- Associated Press
Fullstory Becomes First In Behavioral Data Analytics To Achieve ISO/IEC 42001 Certification
ATLANTA, Feb. 11, 2025 (GLOBE NEWSWIRE) -- Fullstory, a leading behavioral data company, today announced that it has received ISO/IEC 42001 certification for the artificial intelligence (AI) tools built into the company's behavioral data analytics platform. Fullstory is the first behavioral data analytics company to receive this certification, underscoring its commitment to rigorous security and privacy standards. This news comes as Fullstory is making significant strides in AI, recently launching solutions that include AI Trim, Suggested Elements, and Session Summary Notes. 'We are honored to be not only the first in our industry but also amongst some of the largest and most trusted companies in the world to receive ISO/IEC 42001 certification,' said Mark Stanislav, vice president of security engineering & governance, risk, and compliance at Fullstory. 'The combination of our security program and product organization's innovation ensures that customers will remain confident in our offerings that comply with the latest industry standards. The power of AI must be matched with responsible, early security diligence to allow exciting new solutions to meet the expectations that customers should place on their vendors.' ISO/IEC 42001 is the world's first international standard that specifies requirements for establishing, implementing, and maintaining an Artificial Intelligence Management System within an organization. It is designed to provide a structured framework for businesses to manage AI technologies responsibly, focusing on ethical considerations, transparency, and risk management. To achieve certification, organizations must conduct rigorous auditing and monitoring to ensure their AI systems function as intended and proactively address potential issues. Fullstory's certification was issued by A-LIGN, a leading provider of high-quality, efficient cybersecurity compliance programs. In addition to its newly awarded ISO 42001 certification, the company has received annual ISO 27001, ISO 27701, ISO 27017, and ISO 27018 certifications and SOC 2 attestation. To learn more about ISO 42001, visit the blog. To view or download Fullstory's SOC 2 report or ISO certifications, please visit the Trust Center. About Fullstory Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company's patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers' true sentiments and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA, and APAC. For more information, visit
