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Daily Record
3 days ago
- Daily Record
Entire flight cabin crew suspended after passenger's lost phone traced to their hotel
An investigation is underway after the airline confirmed all crew members on duty had been suspended. The entirety of an airline cabin crew has been suspended after a passenger's missing iPhone was traced to their hotel. On June 6, Michael Tjendara was flying from Jakarta to Melbourne when his phone disappeared aboard the Garuda Indonesia flight. The traveller says he left the device in his seat-back pocket, moved to a different seat after take-off and returned later to find it was gone, reports the Mirror. Tjendara was left stunned after he used Apple's Find My iPhone feature with what he had discovered. The phone's signal led to a spot near Southbank Promenade in Melbourne, right by the Mercure Hotel, where the airline's cabin crew was believed to be staying. The signal then moved toward Evan Walker Bridge. According to Tjendara, the final location showed the phone had been dropped into the Yarra River in south-central Victoria, Australia. He shared screenshots and updates about the theft to his Instagram, calling on nearby businesses to check CCTV and help identify the people responsible. "This isn't just about a phone - it's about the safety of all passengers in the future. Please help tag and share this story so the right people see it," he wrote. The shocking incident has sparked major attention across Indonesia. Garuda Indonesia's Director of Commercial and Cargo, Ade R. Susardi, said in a statement on June 9 that all crew members on duty had been suspended while a full investigation is underway. "We are in continuous communication with the concerned passenger and remain committed to supporting him throughout the follow-up process," he told Indonesia Business Post. The airline added that a company representative had been sent to help Mr Tjendara on the ground in Melbourne, and to assist him in filing a police report. Mr Susardi also apologised for the incident on behalf of the airline. "We can confirm that upon receiving the report, all cabin crew had followed standard operating and safety procedures, including promptly coordinating with airport authorities to initiate a search," he said. Garuda Indonesia, the national flag carrier of Indonesia, operates a large domestic and international network with hubs in Jakarta and Denpasar. The airline has been recognised as having the "World's Best Cabin Crew" on multiple occasions as part of Skytrax's 5-Star Airline awards. This prestigious award, often referred to as the "Oscars of the aviation industry," was handed to the airline throughout 2014-2018, and again in 2023. Garuda Indonesia has been contacted for an update in its investigation. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. Get all the big headlines, pictures, analysis, opinion and video on the stories that matter to you. We're also on Facebook - your must-see news, features, videos and pictures throughout the day from the Daily Record, Sunday Mail and Record Online
Edinburgh Live
3 days ago
- Edinburgh Live
Airline cabin crew suspended as passenger tracks missing iPhone to their hotel
Our community members are treated to special offers, promotions and adverts from us and our partners. You can check out at any time. More info A flight's entire cabin crew has been stood down after a passenger's missing iPhone was tracked to their accommodation. Michael Tjendara was travelling from Jakarta to Melbourne on June 6 when his mobile went astray on the Garuda Indonesia aircraft. The passenger recalled stowing his device in the seat-back pocket, relocating seats post-take-off and returning to discover his phone gone. Utilising Apple's Find My iPhone function led to a shocking revelation for Tjendara. The tracking pointed to an area near Melbourne's Southbank Promenade, close to the Mercure Hotel where the flight attendants were rumoured to be billeted. The electronic trail later shifted towards Evan Walker Bridge. Tjendara disclosed the final signal indicated his iPhone had plunged into the waters of the Yarra River in Victoria. He broadcasted the chase on Instagram, uploading screenshots and pleas for local enterprises to review security footage and smoke out the culprits, reports the Mirror. (Image: X) 'This isn't just about a phone - it's about the safety of all passengers in the future. Please help tag and share this story so the right people see it,' his message implored. The startling episode has roused significant stir in Indonesia. On June 9, Garuda Indonesia's Director of Commercial and Cargo, Ade R. Susardi, announced the implicated cabin crew were suspended pending a thorough probe. Join Edinburgh Live's Whatsapp Community here and get the latest news sent straight to your messages. "We are in continuous communication with the concerned passenger and remain committed to supporting him throughout the follow-up process," he informed Indonesia Business Post. The airline also disclosed that a representative has been dispatched to Melbourne to aid Mr Tjendara on the ground and help lodge a police report, with Mr Susardi extending apologies for the incident on the company's behalf. "We can confirm that upon receiving the report, all cabin crew had followed standard operating and safety procedures, including promptly coordinating with airport authorities to initiate a search," he affirmed. Garuda Indonesia, Indonesia's national flag carrier, boasts an impressive domestic and international route network with hubs in Jakarta and Denpasar. The airline prides itself on being named the "World's Best Cabin Crew" numerous times by Skytrax's 5-Star Airline awards. This accolade, often seen as the "Oscars of the aviation industry," was earned by Garuda Indonesia consistently from 2014-2018, and once again in 2023. The Mirror is seeking further details from Garuda Indonesia regarding the ongoing investigation.
Daily Mirror
3 days ago
- Daily Mirror
Entire flight crew suspended after passenger makes worrying discovery
Garuda Indonesia has launched an investigation into the shocking incident - with the airline confirming all crew members on duty had been suspended while enquiries are carried out An entire airline cabin crew has been suspended after a passenger's missing iPhone was traced to their hotel. Michael Tjendara was flying from Jakarta to Melbourne on June 6 when his phone disappeared aboard the Garuda Indonesia flight. The traveller says he left the device in his seat-back pocket, moved to a different seat after take-off and returned later to find it was gone. Tjendara then used Apple 's Find My iPhone feature - and was stunned at what he had discovered. The phone 's signal led to a spot near Southbank Promenade in Melbourne, right by the Mercure Hotel, where the airline's cabin crew was believed to be staying. The signal then moved toward Evan Walker Bridge. According to Tjendara, the final location showed the phone had been dropped into the Yarra River in south-central Victoria, Australia. He shared screenshots and updates about the theft to his Instagram, calling on nearby businesses to check CCTV and help identify the people responsible. "This isn't just about a phone - it's about the safety of all passengers in the future. Please help tag and share this story so the right people see it," he wrote. The shocking incident has sparked major attention across Indonesia. Garuda Indonesia's Director of Commercial and Cargo, Ade R. Susardi, said in a statement on June 9 that all crew members on duty had been suspended while a full investigation is underway. "We are in continuous communication with the concerned passenger and remain committed to supporting him throughout the follow-up process," he told Indonesia Business Post. The airline added that a company representative had been sent to help Mr Tjendara on the ground in Melbourne, and to assist him in filing a police report. Mr Susardi also apologised for the incident on behalf of the airline. "We can confirm that upon receiving the report, all cabin crew had followed standard operating and safety procedures, including promptly coordinating with airport authorities to initiate a search," he said. Garuda Indonesia, the national flag carrier of Indonesia, operates a large domestic and international network with hubs in Jakarta and Denpasar. The airline has been recognised as having the "World's Best Cabin Crew" on multiple occasions as part of Skytrax's 5-Star Airline awards. This prestigious award, often referred to as the "Oscars of the aviation industry," was handed to the airline throughout 2014-2018, and again in 2023. The Mirror has contacted Garuda Indonesia for an update in its investigation.
