Airline cabin crew suspended as passenger tracks missing iPhone to their hotel
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A flight's entire cabin crew has been stood down after a passenger's missing iPhone was tracked to their accommodation.
Michael Tjendara was travelling from Jakarta to Melbourne on June 6 when his mobile went astray on the Garuda Indonesia aircraft. The passenger recalled stowing his device in the seat-back pocket, relocating seats post-take-off and returning to discover his phone gone.
Utilising Apple's Find My iPhone function led to a shocking revelation for Tjendara. The tracking pointed to an area near Melbourne's Southbank Promenade, close to the Mercure Hotel where the flight attendants were rumoured to be billeted.
The electronic trail later shifted towards Evan Walker Bridge. Tjendara disclosed the final signal indicated his iPhone had plunged into the waters of the Yarra River in Victoria.
He broadcasted the chase on Instagram, uploading screenshots and pleas for local enterprises to review security footage and smoke out the culprits, reports the Mirror.
(Image: X)
'This isn't just about a phone - it's about the safety of all passengers in the future. Please help tag and share this story so the right people see it,' his message implored.
The startling episode has roused significant stir in Indonesia.
On June 9, Garuda Indonesia's Director of Commercial and Cargo, Ade R. Susardi, announced the implicated cabin crew were suspended pending a thorough probe.
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"We are in continuous communication with the concerned passenger and remain committed to supporting him throughout the follow-up process," he informed Indonesia Business Post.
The airline also disclosed that a representative has been dispatched to Melbourne to aid Mr Tjendara on the ground and help lodge a police report, with Mr Susardi extending apologies for the incident on the company's behalf.
"We can confirm that upon receiving the report, all cabin crew had followed standard operating and safety procedures, including promptly coordinating with airport authorities to initiate a search," he affirmed.
Garuda Indonesia, Indonesia's national flag carrier, boasts an impressive domestic and international route network with hubs in Jakarta and Denpasar. The airline prides itself on being named the "World's Best Cabin Crew" numerous times by Skytrax's 5-Star Airline awards.
This accolade, often seen as the "Oscars of the aviation industry," was earned by Garuda Indonesia consistently from 2014-2018, and once again in 2023.
The Mirror is seeking further details from Garuda Indonesia regarding the ongoing investigation.
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