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Digital-first And Purpose-driven: AIA Malaysia's New Era For Life Planners
BUSINESS
AIA Bhd Chief Executive Officer Ben Ng (left) and AIA Bhd chief agency distribution officer Leong Chee Soong during an interview session with Bernama recently at the AIA headquarters in Jalan Ampang, Kuala Lumpur.
AIA Bhd Chief Executive Officer Ben Ng during an interview session with Bernama recently at the AIA headquarters in Jalan Ampang, Kuala Lumpur.
KUALA LUMPUR, June 25 (Bernama) -- In an increasingly digital world, insurance agents must cultivate strong digital competencies, embrace adaptability, and leverage online communication platforms to navigate emerging challenges and shift public perception away from outdated stereotypes rooted in traditional face-to-face interactions.
Recognising these challenges, AIA Malaysia launched the AIA Elite Academy (AEA) in 2018 -- an exclusive, first-of-its-kind talent development programme aimed at cultivating a new generation of high-performing insurance agents, known as AIA Life Planners in AIA.
The programme features a time-tested syllabus, best-in-class training, and the essential tools and skill sets to help Life Planners grow professionally and thrive as successful entrepreneurs.
AIA Malaysia chief executive officer Ben Ng said the company has continuously enhanced the programme over the past seven years to make it more attractive and relevant to the times, with the ultimate goal of inspiring Life Planners to build lasting careers with AIA by fostering long-term engagement and professional growth.
Hence, this year, AIA has introduced Elite 2.0 and Elite Premier Leader (EPL) 2.0 -- enhanced programmes focusing on stronger income opportunities and advanced business development skills.
Ng said Elite 2.0 is designed for fresh graduates to kick-start their careers with start-up capital support, while empowering them to build a sustainable income through commissions and bonuses.
'Elite 2.0 is also tailored for career switchers, senior management professionals, and established business owners – offering an industry-leading start-up capital of up to 150 per cent of annual income and monthly income matching of up to RM100,000,' he said in a recent group interview.
Meanwhile, Ng said EPL 2.0 is crafted for individuals ready to lead teams, accelerating their leadership journey with sustainable income and advanced opportunities within 24 months, with the aim of building a lasting and impactful business.
'We understand that the traditional view of insurance agents is often linked to outdated methods and limited growth. At AIA, we have completely redefined that narrative,' he said.
