Latest news with #AIExpress
Time of India
2 days ago
- Time of India
Technical issues ground 2 Air India Express planes
Tech issues ground 2 AI Express planes Surat-bound passengers on two Air India Express flights faced inconvenience on Friday due to technical snags. A flight from Bangkok was grounded after a suspected bird hit on landing in the Thai capital. Though the Boeing 737 Max landed safely, it couldn't operate the return leg. About 180 passengers were stranded, later given hotel stays and the option to reschedule or cancel with a full refund. The airline is flying engineering support and material to Bangkok. Meanwhile, flight IX-2749 from Jaipur via Bengaluru was delayed. The aircraft earlier reported an AC failure. Scheduled to depart at 11.30 am, it was first held up due to a "technical fault", then by a runway closure. Later, the crew cited engine overheating.
Time of India
2 days ago
- Business
- Time of India
‘Bird hit' grounds AI Express plane in Bangkok; may fly to Surat on Saturday
New Delhi/Surat: Passengers on two Surat-bound flights were forced to deboard on Friday due to technical issues. The affected flights were from Thailand to Surat and the one operating on the Jaipur–Bengaluru–Surat route. Air India Express Surat-Bangkok flight of Friday suffered a suspected bird arrival when it was about to land at its destination. The Boeing 737MAX landed safely and was grounded there. As a result, the aircraft could not operate the return Bangkok-Surat flight. "There were about 180 passengers who were supposed to fly to Surat. All guests were provided with hotel accommodation by the airline and gave them options including rescheduling to any other date or cancellation with full refund," said AI Express sources. The airline is flying engineering support and material on a flight to Bangkok. The aircraft is expected to take off from Bangkok on Saturday afternoon. Akash Mashruwala, a Surat-based professional returning from Bangkok, said, "We were made to sit inside the aircraft even as the ground crew worked to fix a technical issue. After an hour, the crew announced that we would have to deboard. We were told the issue would be resolved in a couple of hours, but we ended up waiting at the departure terminal for nearly six hours. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Memperdagangkan CFD Emas dengan salah satu spread terendah? IC Markets Mendaftar Undo Eventually, around 10pm, we were allotted hotel accommodation. A replacement flight has been scheduled for Saturday afternoon." A similar situation unfolded on Air India Express flight IX-2749, scheduled to arrive in Surat from Jaipur via Bengaluru. A passenger working with a private firm told TOI, "The same aircraft had already reported an AC failure on its incoming leg (IX-2768) but was still cleared for another journey." The flight, originally scheduled for 11:30 am, was first delayed due to a 'technical fault', and later further postponed to 5pm citing a runway closure at Jaipur from 2pm to 5pm. At 5pm, passengers were informed that the aircraft's engine needed to cool down after overheating. "As the cabin became unbearably hot and suffocating, with infants crying, several passengers demanded to deboard. Initially, the crew resisted, but eventually opened the gates when the situation worsened," he added. Follow more information on Air India plane crash in Ahmedabad here . Get real-time live updates on rescue operations and check full list of passengers onboard AI 171 .
Time of India
2 days ago
- Time of India
‘Bird hit' grounds Air India Express plane in Bangkok; may fly to Surat on Saturday
File photo NEW DELHI/SURAT: Passengers on two Surat-bound flights were forced to deboard on Friday due to technical issues. The affected flights were from Thailand to Surat and the one operating on the Jaipur–Bengaluru–Surat route. Air India Express Surat-Bangkok flight of Friday suffered a suspected bird arrival when it was about to land at its destination. The Boeing 737MAX landed safely and was grounded there. As a result, the aircraft could not operate the return Bangkok-Surat flight. "There were about 180 passengers who were supposed to fly to Surat. All guests were provided with hotel accommodation by the airline and gave them options including rescheduling to any other date or cancellation with full refund," said AI Express sources. The airline is flying engineering support and material on a flight to Bangkok. The aircraft is expected to take off from Bangkok on Saturday afternoon. Akash Mashruwala, a Surat-based professional returning from Bangkok, said, 'We were made to sit inside the aircraft even as the ground crew worked to fix a technical issue. After an hour, the crew announced that we would have to deboard. We were told the issue would be resolved in a couple of hours, but we ended up waiting at the departure terminal for nearly six hours. Eventually, around 10pm, we were allotted hotel accommodation. A replacement flight has been scheduled for Saturday afternoon.' A similar situation unfolded on Air India Express flight IX-2749, scheduled to arrive in Surat from Jaipur via Bengaluru. A passenger working with a private firm told TOI, 'The same aircraft had already reported an AC failure on its incoming leg (IX-2768) but was still cleared for another journey.' The flight, originally scheduled for 11:30 am, was first delayed due to a 'technical fault', and later further postponed to 5pm citing a runway closure at Jaipur from 2pm to 5pm. At 5pm, passengers were informed that the aircraft's engine needed to cool down after overheating. 'As the cabin became unbearably hot and suffocating, with infants crying, several passengers demanded to deboard. Initially, the crew resisted, but eventually opened the gates when the situation worsened,' he added.
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Business Standard
08-05-2025
- Business
- Business Standard
Air India, AI Express offer free rescheduling of tickets for armed forces
Air India and AI Express offer full refunds and one-time rescheduling for defence fare bookings till 31 May 2025, amid recent military strikes on terror camps in Pakistan and PoK Press Trust of India New Delhi Air India and Air India Express have offered free rescheduling of tickets or full refunds on cancellations for armed forces personnel who have bookings with the airlines. The announcement came against the backdrop of India's armed forces destroying nine terrorist infrastructures, including that of Jaish-e-Mohammad and Lashkar-e-Taiba, in Pakistan and Pakistan-occupied Kashmir (PoK) in a 25-minute-long missile and drone strike early on Wednesday. "In the prevailing situation, for those personnel holding defence fares who are booked on Air India and Air India Express flights till 31 May 2025, we are offering full refunds on cancellation and a one-time waiver on rescheduling flights up to 30 June 2025 to support their duty commitments," Air India said in a post on X on Wednesday. A similar post was also shared by Air India Express. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
Time of India
22-04-2025
- Business
- Time of India
Campbell Wilson steps down as AI Express chairman; Nipun Aggarwal to take over that role
NEW DELHI: MD & CEO Campbell Wilson has stepped down as chairman of the AI Express board and Nipun Aggarwal will take over that role. Aggarwal, who was already on the board of the budget airline, will continue in his role as AI's chief commercial officer. Tired of too many ads? go ad free now AI's COO Captain Basil Kwauk will replace Wilson on the AI Express board. Wilson will continue as AI MD & CEO. 'I will obviously remain keenly interested in AI Express' progress and success, fully support Nipun and Basil in their additional roles, and remain responsible for the overall performance of the Air India Group,' Wilson said in a message to employees. 'Over the past 18 months we completed many structural changes critical to transforming and rebuilding of the AI Group, including merging our four airlines into two…. With this structural work largely complete, the task at hand now to fully leverage and optimise the group fleet, network, sales, distribution and loyalty assets. I've therefore decided that the time is right for me to step down as chairman of the AI Express board, and for Nipun Aggarwal, who is already on the board of AIX, to assume the chairman role (while also continuing his Air India CCO duties), thus enabling greater coordination of the group's network and commercial efforts,' Wilson said in a message to employees. At AI Express, Captain Basil Kwuak will ensure 'operational synergy between the (two) airlines.' The decision comes as in the last few months the has ensures the successful merger of Vistara into AI and erstwhile AirAsia India into AI Express, thus consolidating both its FSC and the LCC arms. 'consolidating our non-flying teams in Gurugram, and refreshing the leadership teams of both AI and AI Express. We've also worked hard to improve the communication, collaboration and coordination between our full service and low cost airlines across all functions, for the benefit of each airline and the group overall,' Wilson listed as the tasks accomplished after which he decided on this change. Tired of too many ads? go ad free now Sources say the 'basic nuts & bolts have been fixed and Wilson along with other senior team members will now focus more on the larger picture.' While passengers may still be awaiting the changes in their flying experience on many AI flights, the Tatas have placed record order for ew aircraft and also decided to spruce up existing planes. However, supply chain challenges along with much lower than expected deliveries from both Boeing and Airbus have made things tough not just for AI but all airlines globally. This slowdown becomes more noticeable in AI's case as that has prolonged passengers' wait for spruced up interiors specifically on its old wide body aircraft.
