Latest news with #AIReceptionist
Yahoo
11-06-2025
- Business
- Yahoo
Integra launches AI receptionist for accounting firms
Integra Global Solutions has introduced a new round-the-clock AI-powered receptionist solution built specifically for the accounting industry. The new solution, dubbed AI Receptionist, is designed to address the communication hurdles that contemporary accounting firms encounter. It functions 24/7, guaranteeing that no call is missed, no potential client is overlooked, and no customer feels disregarded. Integra noted that its AI Receptionist, which now available to firms across the US and UK, offers a solution that operates tirelessly and effectively without the need for oversight. Unlike standard call centre bots, Integra's AI Receptionist is built upon insights gathered from more than 20 years of collaboration with accounting firms. This customised approach ensures that the service caters to the specific demands of the sector. Each aspect of the AI Reception Service is designed to align with the workflows of firms and the expectations of clients. The service also considers the cyclical nature of the accounting industry, as highlighted by the company. Integra Global Solutions CEO Ganesh Ranganathan said: 'This launch is a response to what we see every day; accounting firms overwhelmed by administrative tasks and missing critical calls. 'Our AI Answering Services bring intelligent automation to the front desk so firms can stay responsive without increasing headcount or costs. The best part is we handle all the setup and deployment and the accounting firm does not need to learn anything about the AI.' Founded in 2004, Integra Global Solutions offers a range of outsourcing solutions such as accounting, bookkeeping, payroll, tax preparation, virtual staffing and AI bookkeeping bots. "Integra launches AI receptionist for accounting firms" was originally created and published by The Accountant, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
15-05-2025
- Business
- Yahoo
Vendasta and Vendasta MatchCraft Honored for AI Innovation at 2025 Siinda Awards
Award-winning AI solutions recognized for driving innovation and empowering SMBs at the AI, Search and Digital Marketing Conference in Cologne. SASKATOON, SK, May 15, 2025 /CNW/ - Vendasta is proud to announce its achievement of Gold in the "Innovation Through Leveraging AI" category at the 2025 Siinda Digital Marketing and Innovation Awards, held on Monday, May 12 in Cologne, Germany. Vendasta MatchCraft also earned Bronze in the "Digital Innovation and SMB Support" category, underscoring their continued commitment to empowering small and medium businesses (SMBs) with transformative digital solutions. The awards ceremony took place during the AI, Search and Digital Marketing Conference 2025, hosted by Siinda (Search and Information Industry Association). This leading industry event brought together global experts to explore next-generation local search strategies and digital marketing innovation. Vendasta's winning solution, AI Receptionist, enables businesses to automate customer engagement through intelligent web chat, voice, SMS, and WhatsApp. Designed for always-on communication, it captures leads, books appointments, and reduces operational workload. "AI has hit an inflection point," said Brendan King, CEO of Vendasta, who also presented the keynote "Artificial Intelligence, Real Returns" at the event. "Our AI Receptionist is helping thousands of businesses scale customer communication, reduce churn, and drive real ROI. This win validates our team's vision and execution, and we're just getting started." Over 12,000 businesses across North America, Europe, and Africa rely on AI Receptionist's web chat and SMS features to engage customers, capture leads, and streamline operations. It's widely used in service industries like home services, salons, medical practices, and agencies managing multiple clients. With features like automated appointment booking and lead qualification, AI Receptionist empowers businesses to deliver exceptional, round-the-clock support while reducing manual workload. Vendasta MatchCraft was recognized for its powerful advertising optimization tools, earning Bronze in a highly competitive category that celebrates technologies helping agencies and SMBs grow through smarter digital outreach. The Siinda Awards celebrate companies pushing the boundaries of innovation in digital marketing," said Kimberli Lewis, General Manager of Siinda. "Vendasta and Vendasta MatchCraft exemplify the customer-first innovation that defines the future of digital business. Their work is setting new benchmarks for what's possible." The Siinda Digital Marketing and Innovation Awards are judged annually by a panel of independent experts with deep experience in digital strategy, user experience, and technology. The awards recognize solutions that demonstrate innovation, measurable results, and clear impact for users and clients alike. Learn more about Vendasta's AI Receptionist: Learn more about Vendasta MatchCraft's AI-powered ad management platform: About VendastaVendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows—eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. About SiindaSiinda is the leading European based non-profit association bringing together agencies, brands, media and technology companies in the local search, digital advertising, media, mobile and "on demand" industry sectors. We foster partnerships through our extensive members network, containing many of the most prominent media outlets in Europe and globally. View original content: SOURCE Vendasta Technologies Inc. View original content: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Cision Canada
15-05-2025
- Business
- Cision Canada
Vendasta and Vendasta MatchCraft Honored for AI Innovation at 2025 Siinda Awards
Award-winning AI solutions recognized for driving innovation and empowering SMBs at the AI, Search and Digital Marketing Conference in Cologne. SASKATOON, SK, May 15, 2025 /CNW/ - Vendasta is proud to announce its achievement of Gold in the "Innovation Through Leveraging AI" category at the 2025 Siinda Digital Marketing and Innovation Awards, held on Monday, May 12 in Cologne, Germany. Vendasta MatchCraft also earned Bronze in the "Digital Innovation and SMB Support" category, underscoring their continued commitment to empowering small and medium businesses (SMBs) with transformative digital solutions. The awards ceremony took place during the AI, Search and Digital Marketing Conference 2025, hosted by Siinda (Search and Information Industry Association). This leading industry event brought together global experts to explore next-generation local search strategies and digital marketing innovation. Vendasta's winning solution, AI Receptionist, enables businesses to automate customer engagement through intelligent web chat, voice, SMS, and WhatsApp. Designed for always-on communication, it captures leads, books appointments, and reduces operational workload. "AI has hit an inflection point," said Brendan King, CEO of Vendasta, who also presented the keynote "Artificial Intelligence, Real Returns" at the event. "Our AI Receptionist is helping thousands of businesses scale customer communication, reduce churn, and drive real ROI. This win validates our team's vision and execution, and we're just getting started." Over 12,000 businesses across North America, Europe, and Africa rely on AI Receptionist's web chat and SMS features to engage customers, capture leads, and streamline operations. It's widely used in service industries like home services, salons, medical practices, and agencies managing multiple clients. With features like automated appointment booking and lead qualification, AI Receptionist empowers businesses to deliver exceptional, round-the-clock support while reducing manual workload. Vendasta MatchCraft was recognized for its powerful advertising optimization tools, earning Bronze in a highly competitive category that celebrates technologies helping agencies and SMBs grow through smarter digital outreach. The Siinda Awards celebrate companies pushing the boundaries of innovation in digital marketing," said Kimberli Lewis, General Manager of Siinda. "Vendasta and Vendasta MatchCraft exemplify the customer-first innovation that defines the future of digital business. Their work is setting new benchmarks for what's possible." The Siinda Digital Marketing and Innovation Awards are judged annually by a panel of independent experts with deep experience in digital strategy, user experience, and technology. The awards recognize solutions that demonstrate innovation, measurable results, and clear impact for users and clients alike. Learn more about Vendasta's AI Receptionist: About Vendasta Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows—eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. About Siinda Siinda is the leading European based non-profit association bringing together agencies, brands, media and technology companies in the local search, digital advertising, media, mobile and "on demand" industry sectors. We foster partnerships through our extensive members network, containing many of the most prominent media outlets in Europe and globally. SOURCE Vendasta Technologies Inc.
Associated Press
15-05-2025
- Business
- Associated Press
Vendasta and Vendasta MatchCraft Honored for AI Innovation at 2025 Siinda Awards
Award-winning AI solutions recognized for driving innovation and empowering SMBs at the AI, Search and Digital Marketing Conference in Cologne. SASKATOON, SK, May 15, 2025 /PRNewswire/ - Vendasta is proud to announce its achievement of Gold in the 'Innovation Through Leveraging AI' category at the 2025 Siinda Digital Marketing and Innovation Awards, held on Monday, May 12 in Cologne, Germany. Vendasta MatchCraft also earned Bronze in the 'Digital Innovation and SMB Support' category, underscoring their continued commitment to empowering small and medium businesses (SMBs) with transformative digital solutions. The awards ceremony took place during the AI, Search and Digital Marketing Conference 2025, hosted by Siinda (Search and Information Industry Association). This leading industry event brought together global experts to explore next-generation local search strategies and digital marketing innovation. Vendasta's winning solution, AI Receptionist, enables businesses to automate customer engagement through intelligent web chat, voice, SMS, and WhatsApp. Designed for always-on communication, it captures leads, books appointments, and reduces operational workload. 'AI has hit an inflection point,' said Brendan King, CEO of Vendasta, who also presented the keynote 'Artificial Intelligence, Real Returns' at the event. 'Our AI Receptionist is helping thousands of businesses scale customer communication, reduce churn, and drive real ROI. This win validates our team's vision and execution, and we're just getting started.' Over 12,000 businesses across North America, Europe, and Africa rely on AI Receptionist's web chat and SMS features to engage customers, capture leads, and streamline operations. It's widely used in service industries like home services, salons, medical practices, and agencies managing multiple clients. With features like automated appointment booking and lead qualification, AI Receptionist empowers businesses to deliver exceptional, round-the-clock support while reducing manual workload. Vendasta MatchCraft was recognized for its powerful advertising optimization tools, earning Bronze in a highly competitive category that celebrates technologies helping agencies and SMBs grow through smarter digital outreach. The Siinda Awards celebrate companies pushing the boundaries of innovation in digital marketing,' said Kimberli Lewis, General Manager of Siinda. 'Vendasta and Vendasta MatchCraft exemplify the customer-first innovation that defines the future of digital business. Their work is setting new benchmarks for what's possible.' The Siinda Digital Marketing and Innovation Awards are judged annually by a panel of independent experts with deep experience in digital strategy, user experience, and technology. The awards recognize solutions that demonstrate innovation, measurable results, and clear impact for users and clients alike. Learn more about Vendasta's AI Receptionist: Learn more about Vendasta MatchCraft's AI-powered ad management platform: About Vendasta Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows—eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. About Siinda Siinda is the leading European based non-profit association bringing together agencies, brands, media and technology companies in the local search, digital advertising, media, mobile and 'on demand' industry sectors. We foster partnerships through our extensive members network, containing many of the most prominent media outlets in Europe and globally. View original content: SOURCE Vendasta Technologies Inc.
Techday NZ
24-04-2025
- Business
- Techday NZ
GoTo Connect AI Receptionist helps firms cut costs & grow
Every missed call doesn't just mean lost leads for your clients' businesses. It's lost revenue, decreased customer satisfaction, and higher operational costs from scrambling to fix the problem later. Luckily, there's a way to solve this cost drain for your end customers whilst giving them better service. The GoTo Connect AI Receptionist is more than a call management tool; it's a tailored AI-driven solution that ensures every call is answered, automates repetitive tasks, and frees up staff to focus on strategic responsibilities. Here's how you can help your clients save money and grow their business by showing them how this tool creates tangible cost savings. The hidden costs of missed calls Help clients understand the true cost of missing calls: Lost Revenue Opportunities: Potential customers who can't get through will turn to competitors instead. This could mean thousands of pounds lost in potential sales for businesses relying on calls for bookings, services, or consultations. Wasted Time and Resources: Staff members manually handling calls spend extra time on administrative tasks, hold-ups, and follow-ups, reducing their productivity and increasing payroll overhead. Higher Recruitment and Training Costs: Overloaded teams dealing with exhausted customer support operations lead to burnout and high turnover rates, forcing businesses to spend more on hiring and onboarding new staff. Give customers a reliable, cost-effective solution Here's why the GoTo Connect AI Receptionist is the ultimate tool for driving down costs whilst enhancing service quality: 24/7 Availability Without Extra Staff Costs Businesses don't need to hire additional employees or pay overtime to provide round-the-clock service. The AI Receptionist works tirelessly day and night, capturing every enquiry to ensure no potential revenue is lost. Eliminates Hold Times, Boosts Efficiency With advanced call routing and instant responses through its AI-powered knowledge base, customers won't hang up frustrated. Reducing hold times not only increases customer retention but also cuts down the number of follow-up calls, saving operational time. Automated Tasks Free Up Team Resources Tasks like answering routine enquiries and transferring calls are handled automatically. This means businesses can reallocate their existing team members to focus on strategic or high-value areas instead of repetitive admin tasks. Customisable and Scalable for Any Team Size Unlike hiring and training human receptionists, this tool scales with business growth. Clients can set up and customise call flows in minutes, and multi-language support makes it a one-time investment that pays off as businesses expand to new audiences and global markets. Real-time insights that reduce waste The AI Receptionist is more than just a virtual assistant; it's a hub of analytical power. Unlike traditional systems, it provides: Data on peak times, call duration, and common enquiries so businesses can better allocate resources. Insights on customer needs to improve service offerings or identify inefficiencies costing money. Reporting to reduce the need for manual analysis, saving time and labour costs whilst ensuring data accuracy. Why partnering with GoTo Connect rrives results Position the AI Receptionist as a game-changing cost-saving tool for your clients: Proven ROI for Businesses Growing businesses are constantly under pressure to do more with less. AI not only reduces the burden on human teams but also eliminates unnecessary costs, improving overall margins in no time. Growing businesses are constantly under pressure to do more with less. AI not only reduces the burden on human teams but also eliminates unnecessary costs, improving overall margins in no time. Better Reputation, Happier Customers By ensuring calls are always answered with swift, accurate responses, customers stay satisfied. A consistent caller experience means fewer complaints, stronger loyalty, and more referrals among your clients' end-users. Easy-to-Adopt Technology That Builds Trust AI often gets a bad rap for its complexity. With GoTo Connect, your clients have access to a user-friendly solution that's designed for immediate impact. It's simple to set up, intuitive to use, and built for transparency, making it easier for businesses to integrate seamlessly. Close more sales by highlighting savings For GoTo partners, presenting the GoTo Connect AI Receptionist isn't just about selling software; it's about selling a money-saving strategy. Focus your pitch on how this technology: Cuts costs by reducing the need for additional hires or overtime pay. Prevents loss of potential revenue from missed leads. Enhances customer retention and satisfaction for long-term business growth. Encourage your clients to see the AI Receptionist not as an expense but as an investment in efficiency, savings, and scalability. Start offering GoTo Connect AI Receptionist to your end customers today and watch their businesses thrive whilst cutting unnecessary costs. Book a personalised demo with our team today. >> Follow us on: Share on:
