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Want a career in India's soaring aviation and logistics sectors? Read this interview of AISATS CEO Ramanathan Rajamani
Want a career in India's soaring aviation and logistics sectors? Read this interview of AISATS CEO Ramanathan Rajamani

Hindustan Times

time12-07-2025

  • Business
  • Hindustan Times

Want a career in India's soaring aviation and logistics sectors? Read this interview of AISATS CEO Ramanathan Rajamani

With India emerging as one of the world's largest aviation markets and its logistics sector projected to cross USD 350 billion by 2030, the demand for skilled professionals in ground handling, air cargo, and supply chain operations is skyrocketing. In this exclusive interview, Ramanathan Rajamani, CEO of AISATS (Air India SATS), shares insights on the sector's growth outlook, emerging career opportunities, essential skills for aspiring professionals, and how the AISATS Training Academy is helping shape a future-ready workforce. Whether you're a student, job seeker, or an educator, this conversation offers valuable guidance on tapping into one of the most dynamic and future-proof industries in India and beyond. The aviation and logistics sectors offer a wide spectrum of career paths catering to various skill levels and interests, making them highly attractive for students and young professionals in India. (REUTERS/File) What is the projected growth of the aviation and logistics sector in India and the wider South Asian/Middle Eastern region over the next few years? India's aviation and logistics sectors are witnessing an unprecedented growth trajectory driven by strong economic fundamentals, demographic trends, and proactive government policies. Specifically, passenger traffic in India is forecasted to grow from around 193 million in 2023 to over 250 million by 2028, reflecting a compound annual growth rate (CAGR) of approximately 4.3%. Parallelly, India's logistics sector is projected to grow at a CAGR of 7.7% and is expected to reach USD 357.3 billion by 2030. The broader South Asian and Middle Eastern regions are also expanding rapidly. The Middle East aviation market is expected to grow at around 4.4% CAGR through 2030, supported by its role as a global transit hub. South Asia is forecast as the fastest-growing aviation market globally, with a CAGR close to 9.5% between 2023 and 2027. What types of career opportunities are expected to emerge in aviation and logistics, especially for students and young professionals from India? The aviation and logistics sectors offer a wide spectrum of career paths catering to various skill levels and interests, making them highly attractive for students and young professionals in India. The industry demands skilled talent in managerial, technical, and operational domains. In aviation ground handling, senior-level roles overseeing ground operations, safety, quality assurance, compliance etc. are pivotal. Entry-level and support roles are equally critical, including Ramp Agents who facilitate aircraft movements on the ground, Baggage Handlers responsible for loading and unloading luggage, Customer Service Agents assisting passengers, and Load Control Specialists who ensure proper cargo weight and balance documentation. Additionally, the rise of logistics parks and multimodal cargo hubs has created new jobs in air cargo logistics, warehousing management, inventory control, cold chain logistics, and supply chain technology. What are the most essential skills, certifications, or qualifications that Indian students should focus on to build successful careers in this sector? To build successful careers in the aviation ground handling and logistics sectors, students must develop a balanced combination of technical knowledge, relevant certifications, and strong interpersonal skills. Mastery of ground handling operations, cargo management systems, aviation safety protocols etc. form the technical foundation required. Additionally, familiarity with evolving technologies such as AI, IoT, and automation is becoming increasingly important to stay competitive in this fast-changing industry. Certifications from globally recognised bodies like IATA and the Logistics Sector Skill Council (LSSC) greatly enhance a candidate's employability. At AISATS, our Training Academy offers industry-aligned training programs that emphasise practical skills, safety standards, and operational excellence etc. helping bridge the gap between academic theory and industry expectations. Alongside technical expertise, our training academy also helps candidates develop the necessary soft skills such as effective communication, problem-solving, teamwork, time management etc. for ensuring smooth operations and positive passenger experiences. While many entry-level roles allow for a Class 12 qualification, higher-level positions often demand bachelors or master's degrees in logistics, supply chain management, or related fields. What makes aviation and logistics an attractive and future-proof career path for Indian students today? Aviation and logistics offer robust career opportunities fuelled by sector growth, technological innovation, and global integration. These industries provide stability through continuous demand for skilled professionals across all operational levels. Career progression is substantial, with clear pathways from entry-level operational roles to managerial and specialist functions. The sectors also offer diverse cross-industry mobility skills learned in logistics and aviation that transfer well to supply chain management, e-commerce, manufacturing, and hospitality sectors. Technological advancements in automation, AI, and data analytics present exciting opportunities to work with cutting-edge solutions shaping the future of transport and trade. Moreover, aviation and logistics roles often involve multicultural, international exposure, fostering global career growth and personal development. How does AISATS' Training Academy contribute to skill development for aviation and logistics roles? Playing a crucial role in bridging the gap between theoretical education and practical skills, the AISATS Training Academy delivers hands-on learning that equips students with the ability to tackle real-world challenges in ground support operations and customer service excellence. Beyond technical competencies, the academy prioritises the development of essential soft skills such as communication, teamwork and leadership, all of which are vital in the fast-paced, service-driven environment of aviation and logistics. Our presence across 6 airports in India enables us to provide robust placement opportunities, facilitating a seamless transition from training to employment. Moreover, the curriculum is regularly updated based on continuous feedback from industry stakeholders to ensure alignment with evolving technologies and operational standards. This approach ensures that graduates are not only job-ready but also equipped to drive innovation and uphold the highest standards of operational excellence in the sector. What is the typical salary range for fresh graduates entering the aviation and logistics sectors in India or the region? While exact salary figures vary by role, location, and employer, fresh graduates can expect competitive entry-level salaries that increase with experience, specialisation, and responsibility. Salaries often include benefits such as health insurance, travel allowances, and performance incentives. The sectors reward ongoing skill development and professional certifications, making them attractive for aspirants seeking long-term, upwardly mobile careers with increasing financial returns. What kind of career growth can students expect within the first 4–5 years after entering the field, both in India and in overseas roles? New entrants typically experience rapid career advancement, moving from operational roles to supervisory and managerial positions within 4–5 years, based on their performance and commitment towards growth. Opportunities may also arise in specialised areas such as safety compliance, quality assurance, technology integration, supply chain strategy, business development etc. International assignments are also common, given the global nature of aviation and logistics. Career mobility within these sectors is significant, supported by continuous learning and professional development. How can educational institutions in India better align their programs with the evolving demands of the aviation and logistics sectors? Educational institutions in India have a pivotal role to play in preparing the workforce for the future of aviation and logistics, sectors that are integral to the nation's economic progress. By forging deeper, strategic partnerships with industry leaders, academic programs can be designed to emphasise hands-on practical skills, mastery of emerging technologies, and the essential soft skills needed to thrive in this fast-evolving landscape. Incorporating internships, live industry projects, and simulation-based training will empower students to bridge classroom learning with real-world applications, ensuring they are ready to meet the dynamic demands of these critical sectors. Regularly updating curricula based on ongoing industry feedback will equip students to navigate challenges posed by digitisation, automation, and increasingly complex global supply chains confidently. Beyond books & screens: A wake-up call for the future of education Finally, what additional insights would you like to share about the strategic importance of the aviation and logistics sectors, especially in the context of India's economic growth and global positioning? Aviation and logistics underpin India's economic growth, enabling trade, tourism, and regional development. Investments in airport modernisation, freight corridors, and logistics parks are creating resilient, efficient infrastructure that strengthens India's global connectivity. These sectors are critical in implementing the government's vision of Aatmanirbhar Bharat (self-reliant India) by facilitating exports and supporting manufacturing. Careers in these fields offer aspirants a meaningful opportunity to contribute to India's transformation as a global economic power.

Mid-Air Disruption On Air India Flight As Passenger Allegedly Misbehaves With Another Flyer
Mid-Air Disruption On Air India Flight As Passenger Allegedly Misbehaves With Another Flyer

News18

time28-06-2025

  • News18

Mid-Air Disruption On Air India Flight As Passenger Allegedly Misbehaves With Another Flyer

Last Updated: The crew intervened in order to de-escalate the situation and relocated the complainant to a business class seat for the duration of the landing. Passengers on an Air India flight from Amritsar to Delhi on Tuesday experienced disruption after one flyer allegedly began misbehaving with another traveller shortly before landing. According to an official statement by Air India, a cabin crew member saw one of the passengers 'standing in the aisle, engaging in a verbal altercation with another passenger." 'The second passenger reported to the crew that the individual was being abusive," the airline said in a statement. The crew intervened in order to de-escalate the situation and relocated the complainant to a business class seat for the duration of the landing. 'Our cabin crew immediately de-escalated the situation by relocating the second passenger to a business class seat for the duration of the landing," the airline said. Emphasising the 'zero-tolerance policy towards disruptive behaviour," the airline said that the crew members informed the security team about the situation, 'who were present upon the flight's arrival in Delhi. The disruptive passenger was handed over to the airport security for further investigation." 'Air India prioritises the safety and well-being of all passengers and crew. We will fully cooperate with the relevant authorities, and the matter is now under their purview," it added. Earlier, in a separate incident on Friday, Air India asked four of its senior employees to resign after a video showing its employees dancing and celebrating at the office went viral, allegedly after the fatal Air India AI 171 crash in Ahmedabad. In an official statement, the company said, 'At AISATS, we stand in solidarity with the families affected by the tragic loss of AI 171 and deeply regret the lapse in judgment reflected in a recent internal video. The behaviour does not align with our values, and firm disciplinary action has been taken against those responsible as we reaffirm our commitment to empathy, professionalism, and accountability." First Published: June 28, 2025, 19:44 IST

Air India venture dismisses 4 senior executives over viral video of office party just days after Ahmedabad plane crash
Air India venture dismisses 4 senior executives over viral video of office party just days after Ahmedabad plane crash

Mint

time28-06-2025

  • Mint

Air India venture dismisses 4 senior executives over viral video of office party just days after Ahmedabad plane crash

Air India on Saturday dismissed four senior executives of Air India SATS Airport Services Private Limited (AISATS), the ground-handling subsidiary associated with the airlines, after a video of an office party went viral on social media platforms. According to a Hindustan Times report, the celebration reportedly took place at the company's Gurugram office, just days after an Air India Ahmedabad-London flight crashed seconds after taking off, claiming 260 lives in total. Multiple videos showed office staff celebrating and dancing on several Bollywood songs. The videos drew a sharp criticism online over the timing of the office party. In response to the online criticism, AISATS terminated the senior personnel involved and issued warnings to several other employees, the report added. AISATS operates as a 50-50 joint venture between Air India Ltd, now under the Tata Group, and SATS Ltd, a major provider of gateway services and food solutions. Responding to the backlash, an AISATS spokesperson told NDTV, 'At AISATS, we stand in solidarity with families affected by the tragic loss of AI 171 and deeply regret the lapse in judgment reflected in a recent internal video.' 'The behaviour does not align with our values, and firm disciplinary action has been taken against those responsible as we reaffirm our commitment to empathy, professionalism, and accountability," the spokesperson added. A London-bound Air India flight crashed into a hostel complex in the Meghaninagar area of Ahmedabad moments after taking off from the Sardar Vallabhbhai Patel International Airport in the city on June 12, killing 241 on board and several others on the ground. One passenger miraculously survived. More than two weeks after the Ahmedabad plane crash, the DNA test has ascertained the identity of the last victim, and the death toll in the tragedy now stands at 260, officials said on Saturday. The mortal remains of the last victim were handed over to the family, they said. The medical authorities had earlier pegged the fatality count at 270, news agency PTI reported. "The DNA matching of the last body of the Air India plane crash victim has been done. The victim's mortal remains have been handed over to relatives," Superintendent of Ahmedabad Civil Hospital Dr Rakesh Joshi said. "With this, the death toll in the plane crash is 260," he said, adding that three patients, who suffered injuries in the air crash, were undergoing treatment in the civil hospital. According to the PTI report, an official release said the DNA matching process was very complicated as a large number of bodies had to be identified since they were beyond recognition. In such cases, the DNA matching of victims with their family members takes months. But in the case of the Air India plane crash, identification of samples was completed in about two weeks, it said.

Air India fires executives after party video sparks outrage post-crash
Air India fires executives after party video sparks outrage post-crash

Arab Times

time28-06-2025

  • Business
  • Arab Times

Air India fires executives after party video sparks outrage post-crash

NEW DELHI, India, June 28: Four senior executives at Air India SATS (AISATS) have been asked to step down after a video of an office party went viral, drawing widespread condemnation. The controversy erupted just days after the tragic crash of Air India flight AI171 on June 12, 2025, which claimed 270 lives and plunged the nation into mourning. The video, widely shared on social media, showed AISATS Chief Operating Officer Abraham Zachariah and several other employees dancing to loud music during a celebration at the company's Gurugram office. The timing of the event, so soon after one of India's most devastating aviation disasters, was criticized as highly inappropriate and lacking compassion. Flight AI171, a Boeing 787-8 Dreamliner bound for London, crashed shortly after takeoff, striking a hostel at Ahmedabad's BJ Medical College. Of the 260 people onboard, only one passenger survived. As grieving families awaited the return of their loved ones' remains, the video prompted a wave of outrage online, with many accusing the company of insensitivity and poor judgment. In response to the backlash, AISATS released an official statement: "At AISATS, we stand in solidarity with the families affected by the tragic loss of AI171 and deeply regret the lapse in judgment reflected in a recent internal video. The behaviour does not align with our values, and firm disciplinary action has been taken against those responsible as we reaffirm our commitment to empathy, professionalism, and accountability." While the company did not confirm the exact date of the party, sources stated that four senior employees were dismissed for their involvement in organizing the event. AISATS is a joint venture between Air India—now under the ownership of the Tata Group—and Singapore-based SATS Ltd., a prominent global provider of airport services.

Four executives fired by Air India venture over viral video showing staffer dancing days after tragic crash
Four executives fired by Air India venture over viral video showing staffer dancing days after tragic crash

First Post

time28-06-2025

  • Business
  • First Post

Four executives fired by Air India venture over viral video showing staffer dancing days after tragic crash

Air India SATS Services issued a statement on Friday expressing regret over the video and detailing disciplinary action against four senior executives read more The viral video showed employees of AISATS, Air India's ground-handling joint venture with Singapore's SATS Ltd, dancing at their office Four senior executives at Air India SATS Services (AISATS), an airport services management firm, have been sacked after a video went viral on social media showing the company's employees dancing and celebrating just days after the tragic plane crash in Ahmedabad. AISATS issued a statement on Friday (June 27), expressing regret over the video and detailing disciplinary action against four senior executives. 'At AISATS, we stand in solidarity with the families affected by the tragic loss of AI 171 and deeply regret the lapse in judgment reflected in a recent internal video. The behaviour does not align with our values, and firm disciplinary action has been taken against those responsible as we reaffirm our commitment to empathy, professionalism, and accountability,' the statement reads. STORY CONTINUES BELOW THIS AD Notably, the video showed employees of AISATS, Air India's ground-handling joint venture with Singapore's SATS Ltd, dancing at their office. In its statement, the company didn't specify when was the video recorded but as per reports, it was shot just days after the June 12 tragedy. In the wake of the recent air crash and other challenges facing Air India, an unverified video has surfaced reportedly showing the COO and VP at a DJ party on Friday at the airline's Delhi office.#AirIndia #AirIndiaCrash @TataCompanies #airlineaccountability — Pradeep Rai (@pradeepraiindia) June 21, 2025 The four sacked executives are believed to have organised the office celebration. The AI 171 crash in Ahmedabad killed 270 people, including 241 passengers. The Boeing 787-8, en route to London Gatwick, struck a medical hostel complex shortly after takeoff. One passenger survived the tragedy. Data recovered from black boxes Meanwhile, Indian authorities have successfully extracted initial data from the two black boxes of the doomed Air India flight. On Thursday (June 26), India's civil aviation ministry reported that investigators are working to determine the cause of the crash. STORY CONTINUES BELOW THIS AD The Aircraft Accident Investigation Bureau (AAIB) began data extraction from the black boxes on June 24. The crash-protected memory unit from the front recorder has been retrieved and its data downloaded. The ministry stated that analysis of the cockpit voice recorder (CVR) and flight data recorder (FDR) is ongoing. International Civil Aviation Organisation given observer status in probe India has also decided to give the International Civil Aviation Organisation (ICAO) observer status in the ongoing probe. Earlier on Friday, reports emerged that the ICAO's request was rejected by the Indian authorities. Following internal deliberations, Indian authorities accepted the request. 'The Indian authorities are approaching the probe in a transparent manner,' an official said, as quoted by the report.

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