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Yahoo
12 hours ago
- Business
- Yahoo
Quick Custom Intelligence Partners with ComOps to Offer Secure, Scalable Off-Site Human Player-Development Services for Casinos
Collaboration lets casinos extend host teams with fractional, property-level support, backed by secure infrastructure, and seamless QCI integration SAN DIEGO, Aug. 06, 2025 (GLOBE NEWSWIRE) -- Quick Custom Intelligence (QCI), the global leader in AI-driven casino analytics, today announced a strategic partnership with ComOps, a hospitality performance partner delivering support-as-a-service solutions that enhance guest experiences and improve workforce efficiency. Through this partnership, QCI clients can now extend their host teams with ComOps' bilingual (English/Spanish) player-development agents, available as fractional or fully virtual support. Key Benefits for Casino Operators: Turn-key scalability: ComOps agents operate directly within the QCI Enterprise Platform, receiving real-time access to player lists, campaign tasks, and performance dashboards. This allows properties to rapidly scale host operations without increasing headcount. Secure, compliant operations: Agents access property systems via Microsoft® Virtual Desktop with multifactor authentication. All work is performed in a secured, clean-desk facility—no phones, pens, or paper—protecting player data and marketing offers. Full-service guest engagement: Services include inbound and outbound telemarketing, VIP event invitations, and follow-up calls are executed from QCI's dynamic call lists. When required, ComOps agents can enter hotel reservations directly into leading PMS platforms, Agilysys PMS, Oracle OHIP, or Infor HMS, to complete the guest journey. Rapid deployment: Game Changing Technologies (GCT) will provision and manage all additional QCI licenses required, streamlining onboarding and accelerating time-to-value. 'Our customers are scaling faster than ever, and staffing expert host talent can be a major constraint,' said Dr. Ralph Thomas, CEO of QCI. 'By integrating ComOps' secure, off-site human agents into the QCI workflow, operators can instantly expand capacity, maintain data integrity, and focus on delivering personalized guest experiences that drive revenue.' 'Casinos need flexible, cost-effective ways to deepen player relationships,' added Robert Levine, CEO of ComOps. 'This partnership combines ComOps' hospitality expertise with QCI's real-time analytics to help properties increase trip frequency, elevate guest engagement, and optimize VIP experiences.' ABOUT ComOpsComOps is a strategic consulting partner dedicated to the hospitality and gaming industry. We specialize in support-as-a-service solutions that improve commercial operations across your property, from contact center performance and revenue management to digital guest experience, employee engagement, and operational efficiency. With decades of hands-on experience and a client-first mindset, our team helps hotels and casinos optimize resources, increase profitability, and deliver elevated service standards, including those developed in partnership with Forbes Travel Guide. Discover how ComOps helps you deliver exceptional guest experiences that drive loyalty and revenue at ABOUT Robert LevineRobert Levine is the Founder and CEO of ComOps, a performance-driven consulting and support-as-a-service firm serving the hospitality and gaming industry. Since launching the company in 2021, he has led its rapid expansion, helping clients achieve double-digit improvements in profitability, service scores, and operational efficiency. Previously, Robert was Vice President at Seminole Hard Rock Support Services, overseeing commercial operations for major resorts, including the iconic $1.5 billion Guitar Hotel. He founded ComOps to bring enterprise-level capabilities, across contact centers, revenue management, guest sentiment, and digital transformation, to regional casinos and independent hotels. A recipient of HSMAI's Top 25 Extraordinary Minds in Sales, Marketing, and Revenue Optimization, Robert is known for aligning strategic vision with actionable results. He is a proud alumnus of Michigan State University and the University of Iowa. Outside of work, Robert enjoys investing, cooking, global travel, and spending time with his three children in South Florida. ABOUT QCIQuick Custom Intelligence (QCI) has pioneered the revolutionary QCI Enterprise Platform, an artificial intelligence platform that seamlessly integrates player development, marketing, and gaming operations with powerful, real-time tools designed specifically for the gaming and hospitality industries. Our advanced, highly configurable software is deployed in over 300 casino resorts across North America, Australia, New Zealand, Canada, Latin America, and Europe. The QCI AGI Platform, which manages more than $42 billion in annual gross gaming revenue, stands as a best-in-class solution, whether on-premises, hybrid, or cloud-based, enabling fully coordinated activities across all aspects of gaming or hospitality operations. QCI's data-driven, AI-powered software propels swift, informed decision-making vital in the ever-changing casino industry, assisting casinos in optimizing resources and profits, crafting effective marketing campaigns, and enhancing customer loyalty. QCI was co-founded by Dr. Ralph Thomas and Mr. Andrew Cardno and is based in San Diego, with additional offices in Las Vegas, St. Louis, Dallas, and Tulsa. Main phone number: (858) 299.5715. Visit us at ABOUT Dr. Ralph ThomasDr. Ralph Thomas is the Co-Founder and Chief Executive Officer of Quick Custom Intelligence. Ralph is a product visionary in applied analytics and the founder of two companies that deliver solutions in casino gaming, education, and adult learning. As a gaming industry veteran, Dr. Thomas has substantial experience implementing analytics into single and multi-property gaming companies to drive tangible and measurable gains to the bottom line and has built business intelligence tools for multibillion-dollar casinos. Dr. Thomas is co-author of seven books and over 80 articles on applied analytics and data science in gaming, an inventor on dozens of patents, and understands gaming from raw data up through casino operations, giving him a unique, 360-degree view of the industry. Contact:Laurel Kay, Quick Custom IntelligencePhone: 858-349-8354Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
6 days ago
- Business
- Yahoo
Planet Labs PBC (PL) Expands Multi-Year Contract With Instituto Geográfico Agustín Codazzi (IGAC)
Planet Labs PBC (NYSE:PL) is among the 10 Best Low Priced Defense Stocks to Buy Now. On July 17, the company announced a multi-year contract expansion with Colombia's Instituto Geográfico Agustín Codazzi (IGAC), in partnership with Procalculo. A satellite in orbit against a blue sky, displaying the power of the company's space-based systems. IGAC is a Colombian government body that is responsible for managing, generating, and disseminating geographic and cartographic data. In 2023, it signed a contract with Planet Labs PBC (NYSE:PL) for access to SkySat tasking and daily monitoring with PlanetScope to strengthen land-use planning in the country. Under the contract expansion, IGAC will continue to leverage Planet Labs PBC (NYSE:PL)'s technology for national land management. It will also now incorporate AI-powered change detection services and the Planet Insights Platform, which will further assist the entity in infrastructure, urban planning, and environmental management. Ashley Johnson, President and CFO at Planet Labs PBC (NYSE:PL) had the following to say on the agreement: 'By working in collaboration with IGAC and our partner Procalculo, we're excited to see how Planet's data is being used for nationwide disaster response, monitoring public policy compliance, and detecting changes through artificial intelligence across Colombia. By leveraging our platform and AI-powered analytics, IGAC will continue advancing near-daily broad area land management at scale.' Planet Labs PBC (NYSE:PL) provides global daily satellite imagery and geospatial solutions. The stock has had impressive returns in 2025, gaining 55% year-to-date. While we acknowledge the potential of PL as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: 10 Best Aerospace Stocks to Buy Now and 13 Best Global Stocks to Buy Right Now. Disclosure: None.


Associated Press
16-07-2025
- Business
- Associated Press
Rising Digital Transformation Fuels Demand for Route Optimization in Logistics and E-Commerce
DUBLIN--(BUSINESS WIRE)--Jul 16, 2025-- The 'Route Optimization Software Market Outlook 2025-2034: Market Share, and Growth Analysis By Solution, By Deployment, By Enterprise Size, By Industry Vertical' has been added to offering. The Route Optimization Software market is projected to grow significantly, from USD 10.3 billion in 2025 to USD 33.5 billion by 2034, at a CAGR of 14.0%. As businesses strive to optimize delivery operations and reduce costs, the demand for sophisticated route planning solutions escalates. This software utilizes real-time data, AI, and GPS to streamline fleet operations across various industries including logistics, retail, and e-commerce. With increasing pressure to meet same-day delivery standards, route optimization has transitioned from a luxury to an essential component of operational strategy. The drive for sustainable practices further enhances the software's role in reducing carbon footprints, positioning it as a critical tool in the transformation of transportation and logistics industries. The year 2024 marked a surge in adoption, especially among SMEs seeking to digitize last-mile logistics. Cloud-based platforms gained popularity for their flexibility and seamless integration capabilities with CRM, telematics, and inventory systems. Advanced AI analytics have positioned themselves as game-changers, offering predictive modeling and dynamic rerouting based on evolving traffic and customer behavior patterns. Food and grocery delivery sectors have embraced route optimization to efficiently manage high volumes and strict time frames, with EV routing gaining traction due to environmental considerations. This has strengthened the software's role in enhancing KPIs like on-time rates, fuel usage, and delivery efficiency. Looking to 2025 and beyond, the market is poised to benefit from expanded AI integration, the rise of autonomous vehicles, and a growing need for real-time obstacle detection. Businesses will increasingly explore integrated solutions encompassing route optimization, warehouse management, and customer communication systems. As electric vehicle adoption grows, demand for smart routing that accounts for factors like charge cycles and vehicle load will rise. Emerging markets in Southeast Asia, Latin America, and Africa offer new growth opportunities as e-commerce infrastructure strengthens. Regulatory mandates on emissions will boost enterprise adoption, emphasizing the software's role in efficient, eco-friendly logistics. Key Insights Into Route Optimization Software Market Market Segmentation Key Attributes: Companies Featured For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. View source version on CONTACT: Laura Wood, Senior Press Manager [email protected] For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900 KEYWORD: INDUSTRY KEYWORD: SOFTWARE TECHNOLOGY TRANSPORT LOGISTICS/SUPPLY CHAIN MANAGEMENT SOURCE: Research and Markets Copyright Business Wire 2025. PUB: 07/16/2025 11:09 AM/DISC: 07/16/2025 11:09 AM


Globe and Mail
25-06-2025
- Business
- Globe and Mail
Faster, smarter and bolder: How AI is helping companies to pivot and profit in real time
This past January, Three Ships, a Toronto-based clean beauty brand, identified a spike in domestic sales through its artificial intelligence-enabled performance dashboard. It clearly tracked the growth back to the brand's Canadian identity. The team at Three Ships acted swiftly to update all channels across their marketing universe with made-in-Canada positioning. In the months that followed, they could see the elevated sales trend continuing with a 477 per cent increase in conversions related to the messaging. 'We're all about agility,' says Connie Lo, co-founder of Three Ships. 'We track our KPIs [key performance indicators] and reporting on a daily basis, so whenever we see any type of fluctuation in the market or within our own performance, we're able to diagnose it.' Since launching in 2017, Three Ships has built a robust e-commerce presence as well as relationships with North American retailers such as Whole Foods, Credo and the Detox Market. Ms. Lo says the company is on track to hit revenues of $16-million to $20-million in 2025. AI has become critical at Three Ships, to synthesize data, support the advertising creative development process, and build custom dashboards without extensive coding investments. In seconds, Three Ships can see how many touchpoints a cohort needs to make a purchase. In a volatile business environment, companies are leaning more on agile analytics and AI to drive quicker and smarter decisions. That's evident in marketing. For years, companies relied on mixed media modelling and consumer research studies for the confidence to spend their campaign budgets. But there's a downside. 'It takes six months to get you a six-month prediction, so it doesn't really help you anymore,' says Winston Li, founder of Toronto-based Arima, a cloud-based consumer insights platform. With Arima, companies can update their models weekly or monthly, which adds real-time relevance to sales forecasting and marketing investments. It's easier to pivot, Mr. Li says. Business leaders need to be technology leaders too, says Bernadette Osmow, president and chief marketing officer of Osmow's Shawarma, headquartered in Mississauga, Ont. The chain started as a mom-and-pop sub shop, and has grown to 203 restaurants. Osmow's has always been an early adopter of new technology, from digital screen menus to point-of-sale systems. They now use an AI-powered fraud-fighting platform that reduces false claims about delivery orders gone awry. AI is also being used to boost digital threat detection, says Palash Thakur, head of data analytics and fraud operations at Interac, the Canadian payments provider. 'The industry requires real-time insights to detect fraud patterns instantly and anticipate fraud attempts before they strike.' He sees generative AI and analytics as a strategic powerhouse, driving both immediate impacts and future readiness. 'We aim to shift from reactive reporting to proactive, anticipatory analytics that foresee client needs in a rapidly evolving financial landscape,' says Mr. Thakur. While Ms. Osmow embraces what AI can offer, she adds that it's not a replacement for team members. 'It's an efficiency piece that allows them to do their jobs faster and more seamlessly. We ask, 'What pain points do you have? What takes you the longest?' And then those are the things we look at in terms of AI.'
Yahoo
25-06-2025
- Business
- Yahoo
EarthDaily Ignites a New Era in Earth Observation with Landmark Satellite Launch
Successful Launch of First Satellite Marks Critical Milestone in Deployment of Next Generation Earth Observation and Broad Area Change Detection System VANCOUVER, BC, June 25, 2025 /CNW/ -- EarthDaily Analytics (EarthDaily) today announced the successful launch and initial contact with the first satellite of its EarthDaily Constellation, marking a major milestone in the deployment of its next generation Earth Observation system. Telemetry has been received, solar arrays have successfully deployed, and the satellite has transitioned to a safe attitude and is power positive. This achievement begins the rollout of the world's most advanced end-to-end Earth Observation system, delivering scientifically calibrated, daily global imagery paired with advanced AI and analytics. The system is designed to unlock broad area change detection, enabling smarter decision making, and transforming how industries and governments monitor our planet. This inaugural satellite is the first in a ten-satellite constellation. The remaining satellites are in the final stages of assembly and testing, with the full constellation expected to be operational next year, positioning EarthDaily for revenue generation across high-growth sectors. "This is not just the start of a constellation, it's the beginning of a new era in Earth Observation, and a clear signal of our market readiness," said Don Osborne, CEO of EarthDaily. "We are not just seeing the world as it is today; we will be predicting what it will be tomorrow. We've invested years in building this vision: a system capable of capturing the planet's changes with unmatched accuracy, every single day. This launch validates our technology and accelerates our path to becoming the leading provider of daily, AI-ready Earth intelligence." "The successful launch of EarthDaily's first satellite marks an important milestone in the company's business plan," said Chandra Patel, Managing Partner of Antarctica Capital. "Antarctica Capital has been a proud supporter of the company and its mission to be a vertically integrated industry leader focused on leveraging its AI-ready data, software, and data analytics to provide high-quality insights of critical value to high-impact industries. We believe the EarthDaily Constellation will catalyze a new chapter in Earth Observation and we are excited to see EarthDaily Analytics leverage the creation of this proprietary database of content that is unmatched in the industry." The EarthDaily Advantage: Superior Technology for Unmatched Insights The EarthDaily Constellation is designed to deliver consistent, high-quality, daily global coverage across more than 20 spectral bands. This proprietary data, optimized for AI and advanced analytics, powers precise change detection and actionable insights across high-impact industries including: Agriculture: Optimizing crop yields, managing resources, and improving agricultural risk assessment. Energy & Mining: Monitoring infrastructure, supporting resource exploration, and mitigating environmental impact. Spacial Finance: Improving risk modeling, underwriting, and market intelligence. Environmental Monitoring & Climate Resilience: Supporting sustainability initiatives, carbon tracking, and disaster response. Government & Defense: Enabling national security, infrastructure planning, and emergency management. Unlike existing offerings, EarthDaily's system delivers the capabilities of Sentinel-2 with higher resolution and daily revisit. Each satellite in the constellation is equipped with 16 advanced multi-sensor imagers, calibrated for precision Earth Observation to support global change detection at scale. Key features include: Daily Global Revisit: Reliable, consistent Earth coverage designed for industries requiring timely, accurate insights. High-Quality Data: Scientifically calibrated, multi-spectral imagery optimized for AI and machine learning applications. Osborne adds, "This is more than a launch. The EarthDaily Constellation is laying the foundation for the future of geospatial analytics and risk mitigation. By delivering consistent, AI-ready data daily, it enables customers to move beyond traditional Earth Observation and fully harness the power of data-driven intelligence. None of this would have been possible without the unwavering support of Antarctica Capital, who consistently shared in the vision of our relentless pursuit of what's possible." About EarthDaily:EarthDaily Analytics is a global leader in Earth Observation, providing data and insights that empower industries and governments to make informed decisions for a more resilient future. With the launch of its groundbreaking EarthDaily Constellation, the company is revolutionizing how we monitor, understand, and interact with our planet. Contact:For More InformationVisit: Tanya Cross VP of Global Marketing and Communications View original content to download multimedia: SOURCE EarthDaily Analytics View original content to download multimedia: Sign in to access your portfolio