Latest news with #AIinnovation
Emirates 24/7
3 days ago
- Business
- Emirates 24/7
DEWA powers more than 7.2 million digital transactions in just six months
Dubai Electricity and Water Authority (DEWA) enabled customers to seamlessly complete more than 7.2 million transactions across several digital platforms during the first half of 2025. These transactions included 1.1 million transactions via its website, 2.6 million transactions through its smart app and 3.5 million transactions through partner-supported platforms, helping DEWA to achieve a digital service adoption of 99.5%. Additionally, more than 100 integration projects were completed with 65 government and private organisations by the end of June 2025. 'In line with the wise directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, we continue our tireless efforts to enhance the quality of digital life and accelerate the digital transformation process in DEWA and the emirate of Dubai. We are keen to advance our leadership in employing AI innovation and the latest technologies to provide more efficient, effective and quality services, and to develop innovative digital solutions that enhance the experience and happiness of stakeholders, helping to reduce their carbon footprint and supporting sustainability efforts,' said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA. 'At DEWA, we have a secure and advanced digital infrastructure that keeps pace with our ambitions for digital transformation and our efforts to make Dubai a global centre for innovation and technology. We adopt the 'Services 360' policy in all our services to reduce procedures, achieve zero bureaucracy and help to establish a leading global system in government work,' Al Tayer added. DEWA has a comprehensive ecosystem of 'green' digital channels, including its website, smart app and customer care centre systems, all of which operate through green data centres that rely fully on clean energy. In addition, DEWA also provides several services through Rammas, its virtual employee supported by ChatGPT. Rammas is available across several platforms, including DEWA's website, smart app, Facebook page, Google Home, service robots, WhatsApp Business at 04-601 9999 and Amazon's Alexa.
Zawya
4 days ago
- Business
- Zawya
DEWA powers more than 7.2mln digital transactions in just six months
Dubai, UAE: Dubai Electricity and Water Authority (DEWA) enabled customers to seamlessly complete more than 7.2 million transactions across several digital platforms during the first half of 2025. These transactions included 1.1 million transactions via its website, 2.6 million transactions through its smart app and 3.5 million transactions through partner-supported platforms, helping DEWA to achieve a digital service adoption of 99.5%. Additionally, more than 100 integration projects were completed with 65 government and private organisations by the end of June 2025. 'In line with the wise directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, we continue our tireless efforts to enhance the quality of digital life and accelerate the digital transformation process in DEWA and the emirate of Dubai. We are keen to advance our leadership in employing AI innovation and the latest technologies to provide more efficient, effective and quality services, and to develop innovative digital solutions that enhance the experience and happiness of stakeholders, helping to reduce their carbon footprint and supporting sustainability efforts,' said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA. 'At DEWA, we have a secure and advanced digital infrastructure that keeps pace with our ambitions for digital transformation and our efforts to make Dubai a global centre for innovation and technology. We adopt the 'Services 360' policy in all our services to reduce procedures, achieve zero bureaucracy and help to establish a leading global system in government work,' Al Tayer added. DEWA has a comprehensive ecosystem of 'green' digital channels, including its website, smart app and customer care centre systems, all of which operate through green data centres that rely fully on clean energy. In addition, DEWA also provides several services through Rammas, its virtual employee supported by ChatGPT. Rammas is available across several platforms, including DEWA's website, smart app, Facebook page, Google Home, service robots, WhatsApp Business at 04-601 9999 and Amazon's Alexa. -Ends- For more information, please contact: Shaikha Almheiri / Mohammad Almheiri / Ribal Dayekh Mariam Mikhail / Esraa Hamed Dubai Electricity and Water Authority Seen Media / / mariam@ / esraa@ For more information, please visit DEWA's website DEWA's social media accounts:
Zawya
4 days ago
- Business
- Zawya
DEWA powers more than 7.2mln digital transactions in H1
Dubai Electricity and Water Authority (DEWA) enabled customers to seamlessly complete more than 7.2 million transactions across several digital platforms during the first half of 2025. These transactions included 1.1 million transactions via its website, 2.6 million transactions through its smart app, and 3.5 million transactions through partner-supported platforms, helping DEWA achieve a digital service adoption rate of 99.5%. Additionally, more than 100 integration projects were completed with 65 government and private organisations by the end of June 2025. 'We continue our tireless efforts to enhance the quality of digital life and accelerate the digital transformation process in DEWA and the Emirate of Dubai. We are keen to advance our leadership in employing AI innovation and the latest technologies to provide more efficient, effective and quality services, and to develop innovative digital solutions that enhance the experience and happiness of stakeholders, helping to reduce their carbon footprint and supporting sustainability efforts,' said Saeed Mohammed Al Tayer, MD & CEO of DEWA. 'At DEWA, we have a secure and advanced digital infrastructure that keeps pace with our ambitions for digital transformation and our efforts to make Dubai a global centre for innovation and technology. We adopt the 'Services 360' policy in all our services to reduce procedures, achieve zero bureaucracy and help to establish a leading global system in government work,' Al Tayer added.
Emirates 24/7
4 days ago
- Business
- Emirates 24/7
DEWA powers more than 7.2 million digital transactions in H1
Dubai Electricity and Water Authority (DEWA) enabled customers to seamlessly complete more than 7.2 million transactions across several digital platforms during the first half of 2025. These transactions included 1.1 million transactions via its website, 2.6 million transactions through its smart app, and 3.5 million transactions through partner-supported platforms, helping DEWA achieve a digital service adoption rate of 99.5%. Additionally, more than 100 integration projects were completed with 65 government and private organisations by the end of June 2025. 'We continue our tireless efforts to enhance the quality of digital life and accelerate the digital transformation process in DEWA and the Emirate of Dubai. We are keen to advance our leadership in employing AI innovation and the latest technologies to provide more efficient, effective and quality services, and to develop innovative digital solutions that enhance the experience and happiness of stakeholders, helping to reduce their carbon footprint and supporting sustainability efforts,' said Saeed Mohammed Al Tayer, MD & CEO of DEWA. 'At DEWA, we have a secure and advanced digital infrastructure that keeps pace with our ambitions for digital transformation and our efforts to make Dubai a global centre for innovation and technology. We adopt the 'Services 360' policy in all our services to reduce procedures, achieve zero bureaucracy and help to establish a leading global system in government work,' Al Tayer added. Follow Emirates 24|7 on Google News.
New York Times
6 days ago
- Business
- New York Times
A Price Just for You, Specifically
Imagine that an airline notices you've booked a five-star hotel, so it charges you more for your ticket than it would have if you had booked a four- or three-star hotel. That's the vision of personalized pricing, a concept that has for years intrigued companies and enraged consumer advocates. While consumer backlash may still give companies pause, some roadblocks to widespread use of the strategy may be clearing. The Trump administration introduced a plan this week to clear the way for A.I. innovation, reinforcing its embrace of A.I. and raising questions about whether inquiries into the practice that Biden-era regulators started will be given any priority. At the same time, the technology has developed at a rapid pace. 'It's going to be: Whatever you can get away with, it's legal,' Robert W. Mann, an independent airline industry analyst and former airline executive, told DealBook. When it comes to regulatory scrutiny, he added, 'from curious to none is probably the transition.' Delta Air Lines promoted its plans this month to ramp up its use of A.I. to set prices. And while it's not clear what data the airline is using — and whether it constitutes personalized pricing — privacy experts and industry analysts say many companies may see an opportunity to open what they've long considered to be an untapped gold mine. Delta has been met with swift backlash. It said on its latest earnings call that it was working with Fetcherr, an A.I. start-up, and planned to use A.I. to price 20 percent of domestic routes by the end of this year. But it has pushed back against claims that it's turning to 'personalized' pricing. In a statement, it said it was leaning into new technology to streamline existing dynamic pricing models, which are based on market factors, not personal information. Want all of The Times? Subscribe.
