Latest news with #AIpoweredfraud
Yahoo
16-07-2025
- Business
- Yahoo
Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud
New research from Jumio reveals nearly half of global consumers lack confidence in travel industry's ability to protect against identity fraud SUNNYVALE, Calif., July 16, 2025--(BUSINESS WIRE)--Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, today released new findings from its 2025 Online Identity Study. As consumers worldwide set out for summer leisure, digital identity protection may be taking a more prominent spot on the packing checklist, with nearly half of global consumers (44%) lacking confidence in the travel industry's ability to protect them from AI-powered fraud including identity theft and account takeover fraud. This lack of confidence jumped to 55% for Americans. For the sharing economy (including vacation rentals and other travel-focused gig economy services), confidence falls even further, with 60% in the U.S. and 50% globally saying they don't feel adequately protected. Consumers share sensitive personal data in exchange for a simple vacation, notably turning over government-issued IDs like passports and drivers' licenses in order to book and check into flights, reserve accommodations and rental cars, and more. This exchange of data makes consumers vulnerable to fraud during the summer travel season — and they recognize the risk. These sentiments trend alongside broader global distrust in digital spaces, with 69% of respondents saying AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft. In response to this distrust, consumers worldwide are slightly more willing to invest more time in identity verification on these platforms than in 2024: In 2025, 74% of global consumers said they would willingly spend more time on identity verification when accessing travel and hospitality-related platforms if it improved their security — up from 71% in 2024. Global willingness to spend time verifying identity on sharing economy platforms also stayed high at 70% in 2025, only slightly down from 71% in 2024, but with a subtle shift from "a lot more time" to "a little more time." This suggests increased caution, with a remaining preference for low-friction, visible safeguards. Consumers' increasing willingness to spend time on identity verification for travel-related transactions follows a growing trend in traditionally higher-risk industries. For instance, 80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services. "Whether it's an evacuation plan or a safe in every hotel room, the travel and hospitality industry know how to build the structures and processes customers need to feel safe. Now customers expect the same level of care for their personal data," explained Bala Kumar, chief product and technology officer at Jumio. "But travel and hospitality businesses can't keep layering traditional protections on already complex processes — they need new solutions and technologies to balance convenience with protection, even as AI-powered scams evolve." Find additional data and insights here. About the Research The Jumio 2025 Online Identity Study surveyed 8,001 adult consumers evenly distributed across the United States, the United Kingdom, Singapore, and Mexico. Censuswide fielded the survey between April 9 and April 24, 2025. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles and are members of The British Polling Council. About Jumio Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit View source version on Contacts Media Contacts U.S. Media Contact Haleigh Kent-Bryant10Fold Communicationsjumio@ 810-516-5486 APAC Media Contact Luke NazirFINN +65 8139 2504 LATAM Media Contact Lavinia MuñozSentidos Comunicacioneslavinia@ +52 5510124305 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
National Post
16-07-2025
- Business
- National Post
Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud
Article content New research from Jumio reveals nearly half of global consumers lack confidence in travel industry's ability to protect against identity fraud Article content SUNNYVALE, Calif. — Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, today released new findings from its 2025 Online Identity Study. As consumers worldwide set out for summer leisure, digital identity protection may be taking a more prominent spot on the packing checklist, with nearly half of global consumers (44%) lacking confidence in the travel industry's ability to protect them from AI-powered fraud including identity theft and account takeover fraud. This lack of confidence jumped to 55% for Americans. Article content For the sharing economy (including vacation rentals and other travel-focused gig economy services), confidence falls even further, with 60% in the U.S. and 50% globally saying they don't feel adequately protected. Article content Consumers share sensitive personal data in exchange for a simple vacation, notably turning over government-issued IDs like passports and drivers' licenses in order to book and check into flights, reserve accommodations and rental cars, and more. This exchange of data makes consumers vulnerable to fraud during the summer travel season — and they recognize the risk. Article content These sentiments trend alongside broader global distrust in digital spaces, with 69% of respondents saying AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft. Article content In response to this distrust, consumers worldwide are slightly more willing to invest more time in identity verification on these platforms than in 2024: Article content In 2025, 74% of global consumers said they would willingly spend more time on identity verification when accessing travel and hospitality-related platforms if it improved their security — up from 71% in 2024. Global willingness to spend time verifying identity on sharing economy platforms also stayed high at 70% in 2025, only slightly down from 71% in 2024, but with a subtle shift from 'a lot more time' to 'a little more time.' This suggests increased caution, with a remaining preference for low-friction, visible safeguards. Article content Consumers' increasing willingness to spend time on identity verification for travel-related transactions follows a growing trend in traditionally higher-risk industries. For instance, 80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services. Article content 'Whether it's an evacuation plan or a safe in every hotel room, the travel and hospitality industry know how to build the structures and processes customers need to feel safe. Now customers expect the same level of care for their personal data,' explained Bala Kumar, chief product and technology officer at Jumio. 'But travel and hospitality businesses can't keep layering traditional protections on already complex processes — they need new solutions and technologies to balance convenience with protection, even as AI-powered scams evolve.' Article content Find additional data and insights here. Article content About the Research Article content The Jumio 2025 Online Identity Study surveyed 8,001 adult consumers evenly distributed across the United States, the United Kingdom, Singapore, and Mexico. Censuswide fielded the survey between April 9 and April 24, 2025. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles and are members of The British Polling Council. Article content About Jumio Article content Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Article content Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Article content Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. Article content Article content Article content Article content Contacts Article content Media Contacts Article content U.S. Media Contact Article content Article content Haleigh Kent-Bryant Article content Article content Article content 810-516-5486 Article content APAC Media Contact Article content Article content Luke Nazir Article content Article content FINN Partners Article content Article content Article content Article content +65 8139 2504 Article content LATAM Media Contact Article content Article content Lavinia Muñoz Article content Article content Article content Article content
