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Average grocery shop tops $12,000 per year despite shoppers changing habits
Average grocery shop tops $12,000 per year despite shoppers changing habits

The Advertiser

time5 days ago

  • Business
  • The Advertiser

Average grocery shop tops $12,000 per year despite shoppers changing habits

The average household grocery shop has hit $12,480 each year for a family of four, with 2025 delivering the largest increase in five years, according to a new survey. Families said they spend $240 per week, an increase of 11 per cent compared to 2024. The rise comes despite 80 per cent of shoppers saying they had employed tactics to bring down the price at the checkout. The Canstar Blue 2025 Most Satisfied Customer Award for Supermarkets surveyed 2800 shoppers to rate supermarkets and also assessed shopping habits. Compared to 2021, the average spend climbed by $53, with change between 2024 and 2025 almost making up half of the ammount. The survey found 61 per cent of Aussies shopped around to bring down the cost, with just 2 in 5 shoppers sticking to just one store. Once inside the store, eight in ten shoppers utilised tactics to get the most out of what they buy, with the most used tactic being spending more time checking unit prices (44 per cent). But what do most shoppers want? Low prices across all products, not just specials, according to 63 per cent of surveyed shoppers. Shoppers can forget their Flybuys because only ten per cent said rewards like points, offers and collectibles were most important. Canstar Blue spokesperson Eden Radford said low prices were "overwhelmingly" what Australians want from supermarkets, "far more than convenience, variety, or even rewards". "Our survey data also shows that they're willing to change how they shop - such as opting for frozen vegetables instead of fresh, or buying in bulk where possible - to make sure they're getting the best deal," Ms Radford said. She said shopping around can offer more than variety, as it allows households to compare prices to save more. She said the rise of the average weekly spend was a "big jump for a non-negotiable purchase". For the eighth year in a row, Aldi scored the Most Satisfied Customer Award after receiving five stars for overall satisfaction, freshness of fruit, vegetables, and meat, store/website layout and presentation, and quality of supermarket-owned branded products. ALDI Australia group director Simon Padovani-Ginies said the supermarket was proud to have maintained customer satisfaction. "Awards like this prove we're leaving a lasting impression, with customers loving what we do time and time again. Customers know they can rely on us to consistently deliver everyday low prices and value for money," Mr Padovani-Ginies said. "From day-one fans and ALDIcore loyalists to fresh new faces, our customers keep coming back for the staples they know and love, but also the surprising golden nuggets they uncover while browsing our aisles." The only other supermarkets to receive top five-star ratings were IGA for customer service and checkout experience, and Woolworths for its product range. The average household grocery shop has hit $12,480 each year for a family of four, with 2025 delivering the largest increase in five years, according to a new survey. Families said they spend $240 per week, an increase of 11 per cent compared to 2024. The rise comes despite 80 per cent of shoppers saying they had employed tactics to bring down the price at the checkout. The Canstar Blue 2025 Most Satisfied Customer Award for Supermarkets surveyed 2800 shoppers to rate supermarkets and also assessed shopping habits. Compared to 2021, the average spend climbed by $53, with change between 2024 and 2025 almost making up half of the ammount. The survey found 61 per cent of Aussies shopped around to bring down the cost, with just 2 in 5 shoppers sticking to just one store. Once inside the store, eight in ten shoppers utilised tactics to get the most out of what they buy, with the most used tactic being spending more time checking unit prices (44 per cent). But what do most shoppers want? Low prices across all products, not just specials, according to 63 per cent of surveyed shoppers. Shoppers can forget their Flybuys because only ten per cent said rewards like points, offers and collectibles were most important. Canstar Blue spokesperson Eden Radford said low prices were "overwhelmingly" what Australians want from supermarkets, "far more than convenience, variety, or even rewards". "Our survey data also shows that they're willing to change how they shop - such as opting for frozen vegetables instead of fresh, or buying in bulk where possible - to make sure they're getting the best deal," Ms Radford said. She said shopping around can offer more than variety, as it allows households to compare prices to save more. She said the rise of the average weekly spend was a "big jump for a non-negotiable purchase". For the eighth year in a row, Aldi scored the Most Satisfied Customer Award after receiving five stars for overall satisfaction, freshness of fruit, vegetables, and meat, store/website layout and presentation, and quality of supermarket-owned branded products. ALDI Australia group director Simon Padovani-Ginies said the supermarket was proud to have maintained customer satisfaction. "Awards like this prove we're leaving a lasting impression, with customers loving what we do time and time again. Customers know they can rely on us to consistently deliver everyday low prices and value for money," Mr Padovani-Ginies said. "From day-one fans and ALDIcore loyalists to fresh new faces, our customers keep coming back for the staples they know and love, but also the surprising golden nuggets they uncover while browsing our aisles." The only other supermarkets to receive top five-star ratings were IGA for customer service and checkout experience, and Woolworths for its product range. The average household grocery shop has hit $12,480 each year for a family of four, with 2025 delivering the largest increase in five years, according to a new survey. Families said they spend $240 per week, an increase of 11 per cent compared to 2024. The rise comes despite 80 per cent of shoppers saying they had employed tactics to bring down the price at the checkout. The Canstar Blue 2025 Most Satisfied Customer Award for Supermarkets surveyed 2800 shoppers to rate supermarkets and also assessed shopping habits. Compared to 2021, the average spend climbed by $53, with change between 2024 and 2025 almost making up half of the ammount. The survey found 61 per cent of Aussies shopped around to bring down the cost, with just 2 in 5 shoppers sticking to just one store. Once inside the store, eight in ten shoppers utilised tactics to get the most out of what they buy, with the most used tactic being spending more time checking unit prices (44 per cent). But what do most shoppers want? Low prices across all products, not just specials, according to 63 per cent of surveyed shoppers. Shoppers can forget their Flybuys because only ten per cent said rewards like points, offers and collectibles were most important. Canstar Blue spokesperson Eden Radford said low prices were "overwhelmingly" what Australians want from supermarkets, "far more than convenience, variety, or even rewards". "Our survey data also shows that they're willing to change how they shop - such as opting for frozen vegetables instead of fresh, or buying in bulk where possible - to make sure they're getting the best deal," Ms Radford said. She said shopping around can offer more than variety, as it allows households to compare prices to save more. She said the rise of the average weekly spend was a "big jump for a non-negotiable purchase". For the eighth year in a row, Aldi scored the Most Satisfied Customer Award after receiving five stars for overall satisfaction, freshness of fruit, vegetables, and meat, store/website layout and presentation, and quality of supermarket-owned branded products. ALDI Australia group director Simon Padovani-Ginies said the supermarket was proud to have maintained customer satisfaction. "Awards like this prove we're leaving a lasting impression, with customers loving what we do time and time again. Customers know they can rely on us to consistently deliver everyday low prices and value for money," Mr Padovani-Ginies said. "From day-one fans and ALDIcore loyalists to fresh new faces, our customers keep coming back for the staples they know and love, but also the surprising golden nuggets they uncover while browsing our aisles." The only other supermarkets to receive top five-star ratings were IGA for customer service and checkout experience, and Woolworths for its product range. The average household grocery shop has hit $12,480 each year for a family of four, with 2025 delivering the largest increase in five years, according to a new survey. Families said they spend $240 per week, an increase of 11 per cent compared to 2024. The rise comes despite 80 per cent of shoppers saying they had employed tactics to bring down the price at the checkout. The Canstar Blue 2025 Most Satisfied Customer Award for Supermarkets surveyed 2800 shoppers to rate supermarkets and also assessed shopping habits. Compared to 2021, the average spend climbed by $53, with change between 2024 and 2025 almost making up half of the ammount. The survey found 61 per cent of Aussies shopped around to bring down the cost, with just 2 in 5 shoppers sticking to just one store. Once inside the store, eight in ten shoppers utilised tactics to get the most out of what they buy, with the most used tactic being spending more time checking unit prices (44 per cent). But what do most shoppers want? Low prices across all products, not just specials, according to 63 per cent of surveyed shoppers. Shoppers can forget their Flybuys because only ten per cent said rewards like points, offers and collectibles were most important. Canstar Blue spokesperson Eden Radford said low prices were "overwhelmingly" what Australians want from supermarkets, "far more than convenience, variety, or even rewards". "Our survey data also shows that they're willing to change how they shop - such as opting for frozen vegetables instead of fresh, or buying in bulk where possible - to make sure they're getting the best deal," Ms Radford said. She said shopping around can offer more than variety, as it allows households to compare prices to save more. She said the rise of the average weekly spend was a "big jump for a non-negotiable purchase". For the eighth year in a row, Aldi scored the Most Satisfied Customer Award after receiving five stars for overall satisfaction, freshness of fruit, vegetables, and meat, store/website layout and presentation, and quality of supermarket-owned branded products. ALDI Australia group director Simon Padovani-Ginies said the supermarket was proud to have maintained customer satisfaction. "Awards like this prove we're leaving a lasting impression, with customers loving what we do time and time again. Customers know they can rely on us to consistently deliver everyday low prices and value for money," Mr Padovani-Ginies said. "From day-one fans and ALDIcore loyalists to fresh new faces, our customers keep coming back for the staples they know and love, but also the surprising golden nuggets they uncover while browsing our aisles." The only other supermarkets to receive top five-star ratings were IGA for customer service and checkout experience, and Woolworths for its product range.

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