5 days ago
EMPOWERING COMPLIANCE THROUGH DIGITAL INNOVATION
'As part of our next quantum leap in artificial intelligence and automation, we aim to help more businesses like UPC Chemicals securely adopt e-invoicing,' said Loh.
AS Malaysia's e-invoicing mandate rolls out in stages, large organisations are racing against time to stay compliant – all against the backdrop of ongoing operations, without disrupting business continuity.
Some organisations are seeking a simple, intuitive solution that enables compliance, while others are looking for one with workflows that integrate seamlessly with their existing operations.
UPC Chemicals (Malaysia) Sdn Bhd (UPC), one of the world's largest plasticiser manufacturers and distributors, faced similar challenges.
Like many others, UPC faced costly challenges when integrating its legacy Enterprise Resource Planning (ERP) system with the MyInvois platform.
Effortless compliance
So, how did UPC overcome the complexities of Malaysia's e-invoicing mandate?
UPC chose AREMA, a cloud-based middleware solution by Finexus Group, a diversified technology and financial services company, for its seamless integration, cost and time efficiency, hassle-free implementation, automation features, and regulatory readiness.
The e-invoicing solution, compliant with the Inland Revenue Board (LHDN), Open Peppol and the Personal Data Protection Act (PDPA), enabled UPC to meet compliance requirements efficiently while minimising disruptions to its existing operations.
For UPC, integration was a top priority. AREMA's middleware seamlessly integrated their existing company systems to the MyInvois platform without requiring major changes.
With AREMA, UPC experienced a significant reduction in manual errors. Its built-in automation – including preloaded LHDN validation rules – enabled auto-validation and exception handling.
These features flagged issues before submission to LHDN, reducing the risk of invoice rejections and compliance penalties.
Ongoing assurance
To keep up with LHDN's evolving requirements, having a solution that supports continuous updates is essential.
UPC noted that AREMA's rigorous pre-launch validation tests significantly minimised errors and ensured full compliance with LHDN from day one.
With future regulatory updates built into the system, UPC is better prepared to avoid penalties and disruptions.
More than just a software provider, Finexus positions AREMA as a dedicated long-term compliance partner.
Smooth onboarding
Onboarding plays a critical role in the success of any e-invoicing implementation – a key strength UPC highlighted in their AREMA experience.
The process began with an in-depth consultation covering their business model, invoice volume, and system architecture.
UPC appreciated the structured approach, which ensured alignment from the start.
Support was notably responsive across phone, email, and WhatsApp, enabling swift issue resolution.
Trusted partner
Finexus remains committed to supporting Malaysia's digital transformation through compliance-focused innovation and strategic partnerships.
'As part of our next quantum leap in artificial intelligence (AI) and automation, we aim to help more businesses like UPC Chemicals securely adopt e-invoicing,' said Finexus group chief executive officer Clement Loh.
'We believe this initiative, aligned with the Madani Economy's KPIs, will help propel Malaysia into the world's top 30 economies and top 12 in the Global Competitiveness Index, driven by fiscal automation, transparency and digitalisation.'
He added that empowering businesses with scalable, future-ready solutions is essential to strengthening national economic resilience.
It continues to invest in cutting-edge technologies to meet the evolving needs of businesses navigating regulatory change.
By fostering greater trust and efficiency in digital processes, the company plays a vital role in accelerating Malaysia's shift towards a robust digital economy.
To learn more about Finexus and its innovative offerings, visit