Latest news with #ATOL-protected
Daily Mirror
17-06-2025
- Daily Mirror
Advice for Brits if your holiday company goes bust as another firm loses licence
It's been a turbulent year for a number of travel firms. On Monday, it was announced that Great Little Escapes, based in Sandhurst in Berkshire, has ceased as an ATOL holder. The Civil Aviation Authority predicted that 141 customers had bookings impacted as a result. Jetline Travel, a London-based company established in 2000 and parent company of Jetline Cruise, ceased trading as an ATOL holder in March. Now it has been taken into administration. While a few hundred customers were impacted by JetLine and Great Little Escapes' troubles, far bigger firms have previously folded, which has had much more significant consequences. In 2019, Thomas Cook, the world's oldest travel firm, collapsed, stranding hundreds of thousands of holidaymakers around the globe and sparking the largest peacetime repatriation effort in British history. The firm ran hotels, resorts and airlines for 19 million people a year in 16 countries. It had 600,000 people abroad when it went under, forcing governments and insurance companies to coordinate a huge rescue operation. Do you have a travel story to share? Email webtravel@ In 2010 British tour operator sun4u collapsed, leaving approximately 1,200 customers stuck abroad. If you find out a company you have booked all or part of your holiday has gone bust or is facing an uncertain future, here is what you should do. Get your phone out As soon as you hear that your airline or holiday company has gone bust, you should sit down with your phone and start making calls. If you booked with a travel agent, call them first. There's a good chance that your trip will be protected if you did book through a travel agent, or that they can help you rearrange the impacted part of your trip. If you can't contact the travel company, go directly to your airline and accommodation provider to check they have your booking and that your payment has been made. If the booking is there, you should be fine to proceed with your holiday. Check your paperwork If you can't find out if your booking is still in place, and you can't contact your travel firm because they have ceases operator, then check your paperwork. If the company you were travelling with was ABTA or ATOL-protected, then you should be okay. ABTA protection offers tavellers financial protection if a holiday company goes bust. The Association of British Travel Agents represents travel agents and tour operators that sell over £37 billion worth of holidays, so there's a good chance that yours is among them. The Air Travel Organiser's Licence (ATOL) has been protecting people booking package holidays since 1973, and by law every UK travel company that sells holidays and flights is required to hold such a licence. You can apply to the Civil Aviation Authority (CAA) for a full refund if your firm goes bust before you travel, and the CAA will arrange to get you home if you're on holiday when it does. Good travel insurance may be able to help you out and offer additional assistance on top of what ATOL and ABTA can, but make sure to read the small print. If you haven't got travel insurance in place at the point when your holiday company goes bust, your credit card company may be able to step in. If you paid more than £100 for your holiday or flights and booked directly with the holiday company or airline, and paid by credit card, you may be able to claim through the Mastercard and Visa Chargeback scheme. Card providers may reverse a transaction on your debit card, giving you your money back, if you ask them nicely.
Metro
16-06-2025
- Business
- Metro
UK travel company goes bust with summer trips to 'iconic destinations' at risk
A UK travel company has gone bust, leaving thousands of holidaymakers in limbo ahead of summer. Great Little Escapes, based in Berkshire, offered package holidays to 'the most iconic cities in the world', including tours to Italy and the Balearics. But now, the UK's Civil Aviation Authority have confirmed that the company has 'ceased trading' as an ATOL holder, in a press release titled 'failure of Great Little Escapes'. The firm also traded under the following names and websites: Your Holidays Tunisia First The CAA said: 'We are currently collating information from the company and will update this page as soon as possible.' Fuel your wanderlust with our curated newsletter of travel deals, guides and inspiration. Sign up here. It's not yet clear how travellers with upcoming holidays booked via Great Little Escapes will be affected. Back in April, another major UK travel company was forced to shut its doors after nearly 60 years in business. Balkan Holidays, which specialised in Bulgarian holidays and offered departures from 17 UK airports – more than any other British tour operator – ceased trading as of April 24. At its peak, the company served 130,000 travellers a year. However, in recent years, figures dropped significantly, and the provider was licensed to carry just 27,817 ATOL-protected passengers in the year to the end of March 2026. According to Citizens Advice, you're entitled to a full refund if the company cancels your holiday. This is because ATOL (which stands for Air Travel Organisers Licensing), the scheme by the CAA, offers financial protection to customers when you book a package holiday which includes a flight. ATOL protection means you'll get a refund for the package holiday, but it won't cover any other elements booked separately, such as car hire. More Trending ATOL may also be able to find another operator to take over your trip, although as Money Saving Expert says this is 'rare and not guaranteed.' The ATOL website explains: 'If you are due to travel on an ATOL protected trip and your travel company has ceased as an ATOL holder, we will offer advice on what steps to take. 'We'll let you know how to claim an ATOL refund. Our advice will often be either not to travel or, if you are in possession of flight tickets issued by the airline and they have confirmed they are valid, you can travel but you may need to pay for the cost of replacement services and then claim for these.' It adds: 'These services could include accommodation, transfers, car hire and any other parts of your ATOL protected booking.' Do you have a story to share? Get in touch by emailing MetroLifestyleTeam@ MORE: Is it safe to travel to Turkey? Latest Foreign Office tourist advice MORE: All 9 countries on the UK Foreign Office 'no go' travel list MORE: Is it safe to travel to Cyprus? Latest Foreign Office tourist advice after Israel strikes Iran
Scottish Sun
28-05-2025
- Scottish Sun
£100,000 OF JET2HOLIDAYS VOUCHERS TO BE WON
Win one of a hundred £1,000 Jet2holidays vouchers this summer! HOLI-YAY £100,000 OF JET2HOLIDAYS VOUCHERS TO BE WON Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) GET away this summer thanks to Jet2holidays. We have a whopping £100,000 worth of holiday vouchers up for grabs, with 100 lucky Sun readers each winning a £1,000Jet2holidays voucher for this summer! You can spend your £1,000 voucher however you like across Jet2holidays bumper map of hotspots and hidden gems. 2 Family fun in the sun with Jet2holidays We are talking classic favourites like Majorca, Turkey and Tenerife, or how about somewhere in Montenegro or Greece? Plus, they have lots of tempting new destinations to choose from, including the Costa de la Luz, Pula and the Istrian Coast. Jet2holidays is the UK's number one tour operator, providing package holidays you can trust to more than 65 sun-soaked destinations across Europe and beyond. With decades of expertise, flexible stays for all boards and budgets, and fab flight times, they are with you every step of the way. 2 Choose from hundreds of destinations with their wide range of holidays All Jet2holidays include return flights, 2 to 5-star accommodation, return transfers~, 22kg baggage and 10kg hand luggage, wrapped up into an ABTA and ATOL-protected package. So they're always giving you more. And the best part? You can secure your stay and spread the cost with PayPal Pay in three interest-free payments^. There are millions of Free Child Place holidays‡ available too. Nothing beats a Jet2holiday! HOW TO ENTER? Download the Sun Savers app or sign up to Go to the Offers section and click Start Collecting on the Jet2holidays page. Pick up The Sun newspaper and collect FIVE out 13 Sun Savers codes. We will print one daily in the newspaper from Saturday, May 31 until Thursday, June 12. Enter or scan your five Sun Savers codes on the app or website by midnight on Friday, June 20. Or sign up to Sun Club for £1.99 and enter without the need to collect Sun Savers codes. 18+ UK residents only (exc. NI, IoM & CI). Multiple code collect 31/05/25-13/06/25. Digital Newspaper and Sun Club subscribers enter by 20/06/25. Online access required. Entry closes 23:59pm on 20/06/25. ~Unless otherwise stated. *On bookings made ten weeks or more before departure. Full payment required by balance due date. ^See for full details. T&Cs apply, see or Sun Club: Introductory offer £1.99 per month for the first 12 months, then £4.99 thereafter; or £12 in advance for first 12 months, then £49.99 per year unless you cancel at least 7 days before your next billing date. For full Sun Club T&Cs, visit ‡One free child place per two paying passengers. Subject to availability. T&Cs apply, please see here for further details.
The Irish Sun
28-05-2025
- The Irish Sun
£100,000 OF JET2HOLIDAYS VOUCHERS TO BE WON
GET away this summer thanks to Jet2holidays. W e have a whopping £100,000 worth of holiday vouchers up for grabs, with 100 lucky Sun readers each winning a £1,000 Jet2holidays voucher for this summer! You can spend your £1,000 voucher however you like across Jet2holidays bumper map of hotspots and hidden gems. Advertisement 2 Family fun in the sun with Jet2holidays We are talking classic favourites like Majorca, Turkey and Tenerife, or how about somewhere in Montenegro or Greece? Plus, they have lots of tempting new destinations to choose from, including the Costa de la Luz, Pula and the Istrian Coast. Jet2holidays is the UK's number one tour operator, providing package holidays you can trust to more than 65 sun-soaked destinations across Europe and beyond. With decades of expertise, flexible stays for all boards and budgets, and fab flight times, they are with you every step of the way. Advertisement 2 Choose from hundreds of destinations with their wide range of holidays All Jet2holidays include return flights, 2 to 5-star accommodation, return transfers~, 22kg baggage and 10kg hand luggage, wrapped up into an ABTA and ATOL-protected package. So they're always giving you more. And the best part? You can secure your stay and spread the cost with PayPal Pay in three interest-free payments^. There are millions of Free Child Place holidays‡ available too. Nothing beats a Jet2holiday ! HOW TO ENTER? Advertisement Download the Sun Savers app or sign up to Go to the Offers section and click Start Collecting on the Jet2holidays page. Pick up The Sun newspaper and collect FIVE out 13 Sun Savers codes. We will print one daily in the newspaper from Saturday, May 31 until Thursday, June 12. Enter or scan your five Sun Savers codes on the app or website by midnight on Friday, June 20. Most read in Beach holidays Or sign up to Sun Club for £1.99 and enter without the need to collect Sun Savers codes. 18+ UK residents only (exc. NI, IoM & CI). Multiple code collect 31/05/25-13/06/25. Digital Newspaper and Sun Club subscribers enter by 20/06/25. Online access required. Entry closes 23:59pm on 20/06/25. ~Unless otherwise stated. *On bookings made ten weeks or more before departure. Full payment required by balance due date. ^See for full details. T&Cs apply, see or Sun Club: Introductory offer £1.99 per month for the first 12 months, then £4.99 thereafter; or £12 in advance for first 12 months, then £49.99 per year unless you cancel at least 7 days before your next billing date. For full Sun Club T&Cs, visit ‡O ne free child place per two paying passengers. Subject to availability. T&Cs apply, please see for further details. Advertisement
Glasgow Times
21-05-2025
- Glasgow Times
Jet2 add flights from Glasgow Airport for 2026 Six Nations
Following the release of the 2026 fixtures this week, the airline and city break specialist has responded swiftly to soaring demand by expanding capacity from five UK airports — including Glasgow — for key match weekends in February and March. For the Italy v Scotland clash on Saturday, February 7 2026, Jet2 will operate two extra flights from Glasgow to Rome, departing on Thursday, February 5 and returning Sunday, February 8. READ MORE: Legendary artist to play Glasgow as 2-for-1 tickets go on sale These services are in addition to their regular Monday and Friday departures, giving fans greater flexibility for a rugby-filled weekend break. Travellers can choose flight-only options with or book a full ATOL-protected package with Jet2CityBreaks, which includes return flights, 22kg baggage allowance, and a choice of central Rome hotels. Jet2 is also adding extra capacity for the Italy v England match on 7 March, offering more fans the chance to enjoy top-tier rugby and explore the Eternal City's iconic landmarks like the Colosseum, Trevi Fountain, and Sistine Chapel. READ MORE: Nearly 70 Glasgow roads to face major restrictions this summer for filming READ MORE: Major roads in Glasgow to close for 17 hours for Tour of Britain cycling final Steve Heapy, CEO of and Jet2holidays said: 'The Six Nations is a highlight in the sporting calendar, so our flights to Rome for next year's fixtures are proving to be incredibly popular. "We have already seen demand from customers looking to enjoy the sporting action in one of the world's most unforgettable cities, following the publication of the 2026 fixtures this week. "As always, we have responded quickly and put on sale additional capacity to the city, to provide customers and independent travel agents with even more choice. "Rugby fans will want to experience the Six Nations live, and we are offering them the chance to do just that through either a flight with or a city break with Jet2CityBreaks.'
