Latest news with #Aadhaar-UAN
Time of India
3 days ago
- Business
- Time of India
1 out of every 4 PF claims rejected in 2023-24-Know strange reasons why claims of these subscribers were denied
Climbing the great EPFO wall Academy Empower your mind, elevate your skills The Elusive PF Lottery UAN not linked with Aadhaar Mismatch in records (name, date of birth, date of joining or leaving, etc.) Incorrect employer or bank details (organisation name, code) Mistakes in claim submission form Failure to transfer EPS Ineligible EPS account (monthly basic salary exceeds Rs.15,000) Most can be resolved by raising grievances and rectifying errors. Raghav Jain appeared for job interview, rejected offer, but received one month's salary credit by mistake This salary credit now reflects as overlapping employment in Jain's PF records There is no way to get this 'overlapping service' expunged from his records As a result, his PF claims may not get approved. Prem Kumar's KYC records show that the Aadhaar-UAN link is approved However, his PF claim got rejected as the Aadhaar-UAN linkage not completed EPFO portal shows his KYC status as 'approved' and 'undefined' at two different places His PF withdrawal claim is stuck for over a year. No easy remedies EPFO often has no remedy for such conflicts Onus is on the subscriber to resolve the issue Look for any mismatch between EPFO records and your Aadhaar data Link UAN with Aadhaar. Ensure Aadhaar-linked mobile number is active. Verify past employment record for any mismatch (overlap or gap in service) Double-check your bank account information for any errors. Rough ride awaits For salaried employees, the Provident Fund (PF) is an all-weather friend, promising a safe harvest for the autumn of their lives. They have trusted it the way one trusts a family doctor's prescription. But, as countless weary PF subscribers have discovered, even this familiar friend can turn fickle. When the moment arrives to claim that 'assured' treasure, it often turns out to be a mirage, with unexpected hurdles cropping up. Filing a PF claim can feel like chasing a lottery ticket—the pot at the end of the rainbow remains Parth Rajgor is facing a 'relationship' conflict of a different sort. His application for PF transfer from his previous company has been pending for over four months due to a discrepancy in his relationship status in his Know Your Customer (KYC) records. In all his records, including his Aadhaar, Rajgor has his mother's name listed in the field for parent/spouse name. Both current and previous employers also have the same relationship mentioned in their respective transfer stuck EPFO portal not accepting relationship 'mother' against the name of parentHowever, due to a technical glitch on the Employees' Provident Fund Organisation (EPFO) portal, the relationship in the PF records is incorrectly listed as 'father,' instead of 'mother.' This mistaken identity has blocked his PF transfer claim of Rs 1.25 lakh, for no fault of his or the employers'. 'I needed the money for making a down payment towards buying a home, but I don't know when the issue will get resolved,' laments in New Delhi, Prem Kumar (name changed on request) is facing a different ordeal. Kumar has checked all the boxes, with no visible gaps, mismatches, or errors in his PF records. He has also linked his Aadhaar to his Universal Account Number (UAN), which is acknowledged as 'approved' in his KYC records on the EPF portal. However, when he initiated a claim on the portal, it rejected it, stating that his Aadhaar-UAN linkage had not been mystery that nobody can solve—how EPFO shows KYC status 'approved' at one place, yet shows KYC status 'undefined' at another. Kumar even filed a Right to Information (RTI) application to have his KYC status verified as 'approved,' but the EPFO portal remains Rajgor and Kumar have engaged FinRight, a platform that helps individuals resolve PF claims. The process often means making multiple trips to the local EPFO office—a tedious ordeal. Ketan Das, Manager, Operations and Strategy, FinRight, says, 'When resolving a PF issue offline, you have to justify the reasons with relevant documents and screenshots.'For Bengaluru resident Vipin Vijayan, emptying money from his PF account at a previous employer has led to a deadlock. When he joined his next employer, a separate UAN got created, resulting in multiple UANs. According to EPFO rules, an individual is allowed to have only one UAN. Although his previous UAN has already been claimed and settled, Vijayan is experiencing difficulties accessing the passbook linked to his current UAN. Both UANs are linked to the same mobile number. Since his earlier PF account has no money, the two UANs cannot be EPFO portal throws an error message suggesting Vijayan change the mobile number in Aadhaar. But this has put him in a spot. 'The complication arises because any change to the mobile number in Aadhaar will automatically reflect in both UANs, making it impossible to isolate the update for only one account. This linkage has created a unique challenge, as the usual corrective process cannot be applied without affecting both records,' explains Kunal Kabra, Founder, a platform that assists individuals in PF claims. Kabra's team is currently working to resolve the issue by escalating it to the central EPFO body, as the regional EPFO teams have failed to provide any you think PF-related problems cannot get more bizarre, hear Raghav Jain's (name changed) tale, whose job interview at an employer has led to a PF imbroglio. After clearing the interview, Jain did not take up the ensuing offer. But inadvertently, the employer credited one month's salary into his account. This salary credit now reflects as overlapping employment in Jain's PF records. Despite raising multiple grievances, Jain finds that there is no way to get this 'overlapping service' expunged from his records. As a result, his PF claims may not get approved. Jain has engaged to help him find a fix for this subscribers face bizarre hurdles with no easy fixes, making claims a game of KYCWhen you claim a PF transfer or withdrawal, you have no clue what lies in store for you. According to the latest available data, the EPFO rejected one out of every four PF claims in 2023-24. Most issues can be tackled by raising grievances or rectifying errors or mismatches, but some are beyond the realm of the ordinary. Procedural or technical issues with the EPFO online portal are among the most exasperating problems. The EPFO often has no remedy for such conflicts. The onus is on the subscriber to resolve the issue. This is the sobering reality for many—jumping through hoops to claim money that rightfully belongs to you. Even as EPFO 3.0 seeks to improve service delivery, legacy issues continue to haunt subscribers.
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Business Standard
6 days ago
- Business
- Business Standard
EPFO rule change: easier Aadhaar-UAN link, faster payouts for families
The Employees' Provident Fund Organisation (EPFO) has rolled out fresh rules to make it simpler for its over 27 crore members to link Aadhaar with their Universal Account Number (UAN) and correct personal details. The move is aimed at cutting red tape, reducing employer dependency and speeding up benefit settlements. Direct Aadhaar-UAN linking if details match Members whose name, gender and date of birth match in both Aadhaar and UAN records can now approach their employer directly for Aadhaar seeding through the KYC function on the employer portal. In such cases, no additional EPFO approval will be needed. Earlier, even straightforward matches often got delayed due to multiple verification layers. Simplified Joint Declaration (JD) process EPFO has overhauled its Joint Declaration (JD) mechanism for cases where Aadhaar and UAN details do not match, or where a wrong Aadhaar has been linked. Employer-led corrections: Employers can submit a JD request online to rectify name, gender or date of birth mismatches, or to update an incorrect Aadhaar. For closed units or absent employers: Members can submit a physical JD, attested by authorised officials, at the Public Relations Officer (PRO) counter of the regional office. After verification, the PRO will upload the details for further processing. However, changes to Aadhaar details that are already verified will not be permitted. Relief for minor beneficiaries In a significant change to claim settlements after a member's death, no guardianship certificate will be required for minors if benefits are credited directly to the child's bank account. Officials have been told to help claimants open accounts in the minor's name so that both lump sum settlements and pension amounts can be credited without delay. Linking via UMANG app EPFO has also reminded members they can link Aadhaar to UAN using the UMANG mobile app: Enter UAN and verify OTP sent to the registered mobile number. Enter Aadhaar details and verify OTP sent to Aadhaar-linked mobile and email. On successful verification, Aadhaar will be linked to UAN. Why it matters? The updated rules are designed to speed up access to provident fund services, minimise paperwork, and ensure timely payouts, especially in sensitive cases like those involving minors, without unnecessary procedural hurdles.
