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Kuwait Airways starts self-service check-in at T4 terminal
Kuwait Airways starts self-service check-in at T4 terminal

Arab Times

time28-07-2025

  • Business
  • Arab Times

Kuwait Airways starts self-service check-in at T4 terminal

KUWAIT CITY, July 28: Kuwait Airways announced the launch of a self-service check-in system at Terminal 4 (T4) that allows passengers to complete travel procedures independently, including weighing their luggage and printing boarding passes, reports Al-Seyassah daily. Captain Abdulmohsen Al-Faqan, the Board Chairman of Kuwait Airways, explained that this service enables passengers to weigh their luggage and issue boarding passes without staff intervention, thereby speeding up the process. This step is part of Kuwait Airways' ongoing efforts to facilitate the check-in process and reduce congestion, especially during the summer travel season. The company will release an explanatory video to guide passengers on using the new service with ease and convenience. He affirmed Kuwait Airways' commitment to enhancing the travel experience by meeting passengers' needs from the moment they enter the terminal, ensuring smooth procedures, boarding, and access to top-quality services. Captain Al-Faqan stressed that Kuwait Airways spares no effort in providing comfort to its customers by pursuing a strategy focused on achieving the highest service standards and expanding its network with new and diverse destinations and services. It is worth highlighting that Kuwait Airways operates a modern fleet consisting of the latest Boeing and Airbus aircraft models, equipped with advanced technologies that meet the highest international aviation standards. The fleet offers state-of-the-art entertainment systems and ergonomically designed seats to ensure maximum passenger comfort. The company also employs a select team of highly qualified technical specialists, according to the highest industry standards

Kuwait Airways receives second A321neo aircraft from Airbus
Kuwait Airways receives second A321neo aircraft from Airbus

Kuwait Times

time17-07-2025

  • Business
  • Kuwait Times

Kuwait Airways receives second A321neo aircraft from Airbus

Kuwait Airways receives second A321neo aircraft from Airbus Carrier strengthens fleet with advanced, fuel-efficient aircraft KUWAIT: Kuwait Airways announced on Thursday the arrival of its second Airbus A321neo aircraft, as part of a deal that includes a total of nine aircraft of the same model. The new delivery marks a significant step in the airline's ongoing efforts to enhance operational capacity and elevate service standards. Chairman of the Board of Directors Abdulmohsen Al-Faqan said in a press statement that the addition of the new aircraft will support the airline's operational growth and contribute to improved passenger experiences. 'The A321neo features cutting-edge technology and a modern entertainment system, providing travelers with a more comfortable and enjoyable journey,' he noted. Business class seats on Kuwait Airways' new Airbus A321neo aircraft. – KUNA photos Economy class seats on Kuwait Airways' new Airbus A321neo aircraft. Al-Faqan emphasized that the acquisition is part of a broader phase aimed at advancing the company's distinguished onboard services and reinforcing its status as a prominent regional and international airline. He reiterated Kuwait Airways' commitment to adopting the latest advancements in commercial aviation in line with global standards, with a focus on safety, comfort, and customer satisfaction. The A321neo is one of nine aircraft Kuwait Airways has contracted with Airbus, with deliveries scheduled to continue over the coming years in accordance with the agreed timeline. The addition of these aircraft is expected to significantly boost the airline's capabilities by integrating the newest models into its fleet. The airline highlighted the A321neo's high operational efficiency, capable of carrying 166 passengers—16 in business class and 150 in economy class—with a sleek, modern cabin design. The aircraft can also transport up to 9.5 tons of cargo, while offering a 20 percent reduction in fuel consumption, a 5 percent decrease in airframe maintenance costs, and a 14 percent cut in overall operating costs. Additionally, the aircraft is equipped with the most advanced in-flight entertainment systems in its class, including large, state-of-the-art screens and Bluetooth connectivity for headphones, ensuring an enhanced travel experience for all passengers. Established in 1953 as Kuwait National Airways Limited, Kuwait Airways launched its first flight on March 16, 1954. The government assumed full ownership of the airline in 1962.- KUNA

Kuwait Airways rolls out enhanced Elite Service at T4
Kuwait Airways rolls out enhanced Elite Service at T4

Arab Times

time29-06-2025

  • Business
  • Arab Times

Kuwait Airways rolls out enhanced Elite Service at T4

KUWAIT CITY, June 29: As part of its ongoing efforts to enhance passenger services, Kuwait Airways has officially launched its new Elite Service at Terminal 4 (T4), offering an array of premium services to travelers, excluding those flying to New York. Kuwait Airways Chairman, Captain Abdulmohsen Al-Faqan, announced the initiative, describing it as one of the airline's latest enhancements designed to elevate the travel experience for its valued customers. 'The Elite Service provides a comprehensive package, beginning with travel procedures completed from the comfort of the passenger's home,' said Al-Faqan. 'This includes baggage weighing, issuing boarding passes, home pick-up, and reception at Terminal 4.' Al-Faqan further explained that the service continues with expedited procedures at T4, access to the elite lounge before departure, ground transportation to the aircraft if a passenger bridge is unavailable, and VIP reception upon return, including assistance with arrival procedures and limousine service to the passenger's home. Customers can request the Elite Service through the Kuwait Airways mobile app or website between 72 and 48 hours before departure. Home check-in procedures will be conducted 24 hours prior to the flight, with passengers subsequently transported to Terminal 4. Al-Faqan emphasized the airline's commitment to customer satisfaction, especially with the onset of the 2025 summer travel season. 'Kuwait Airways continues to strive to offer top-tier services and exceptional in-flight entertainment to ensure a comfortable and engaging journey,' he said. He concluded by stating that the company remains focused on achieving key milestones in 2025 and is actively working to enhance its operational systems to meet the highest standards of service quality. In conjunction with the Elite Service, Kuwait Airways has also launched a marketing campaign for its Family Offer, providing discounts of up to 30 percent on all destinations in economy class for groups of three to nine travelers. Bookings are available from June 26 to 30, 2025, for travel between July 1 and November 30, 2025. The airline operates a modern fleet comprised of the latest Boeing and Airbus models, equipped with cutting-edge technology and onboard entertainment. Designed with customer comfort in mind, the aircraft feature state-of-the-art seating and services tailored to meet international aviation standards. Kuwait Airways is supported by a highly skilled workforce and remains dedicated to improving service quality and operational efficiency in line with global developments in commercial air travel.

Comfort of Hajj pilgrims a priority: Kuwait Airways chairman
Comfort of Hajj pilgrims a priority: Kuwait Airways chairman

Arab Times

time03-06-2025

  • Business
  • Arab Times

Comfort of Hajj pilgrims a priority: Kuwait Airways chairman

KUWAIT CITY, June 3: Kuwait Airways Chairman Abdulmohsen Al-Faqan affirmed on Tuesday the company's commitment to ensuring smooth, convenient, easy, and simplified procedures for pilgrims departing to the holy lands, in full coordination with all relevant sectors in the country. The statement was issued by Kuwait Airways during the farewell of the first group of pilgrims traveling to the Kingdom of Saudi Arabia to perform Hajj. The national carrier welcomed them at Terminal 4 (T4) and presented souvenirs as part of their send-off. Al-Faqan extended his best wishes to the pilgrims, noting that the farewell event reflects the airline's consistent commitment to providing all means of comfort for pilgrims, both during their departure and upon their safe return to the homeland. He added that Kuwait Airways has made thorough preparations for the Hajj season by forming a permanent Hajj and Umrah committee. This committee, composed of representatives from the company's key sectors, monitors Hajj and Umrah flights throughout the year to ensure an optimal travel experience for pilgrims aboard Kuwait Airways. Al-Faqan emphasized that the committee works to meet all customer needs and expectations, stressing the company's ongoing efforts to deliver the highest level of service to its pilgrims.

‘Don't let the company down'
‘Don't let the company down'

Arab Times

time28-04-2025

  • Business
  • Arab Times

‘Don't let the company down'

Regent Aerospace, a leading American company globally accredited by various official and international bodies, has chosen Kuwait as its regional headquarters, a decision that is hopefully well-studied. The company specializes in manufacturing aircraft interior components, including seats, galleys, lavatories, sidewalls, ceiling panels, power supply panels, overhead bins, entertainment systems, and cargo holds and trolleys. Founded in 1993, Regent Aerospace provides services to commercial airlines, leasing companies, and aircraft maintenance, repair, and overhaul (MRO) companies. The company offers a wide range of services and spare parts to support maintenance operations, from complete cabin redesigns and comprehensive overhauls to spare parts for ongoing maintenance needs. Regent Aerospace, headquartered in Valencia, California, employs a global workforce and is the world's largest independent company in its field. It offers a full range of engineering capabilities, including a team of FAA-certified aircraft manufacturers who oversee the production of vacuum-formed plastic components, fire-resistant foam pads, and mechanical and electrical systems. The company also maintains an FAA certified laboratory for testing material flammability, enabling it to secure approvals at record speed. Regent Aerospace may not be a large company, but it is a leader in its field and could be the first American company in years to choose Kuwait as its regional headquarters. We must ensure that we don't let the company down, especially given the reputational challenges Kuwait faces as a country that has struggled to attract international businesses and retain talent. I hope Regent Aerospace marks a positive step forward, even if the path ahead may not be easy. Based on an agreement with Kuwait Airways, Regent Aerospace will soon begin the maintenance, refurbishment, and furnishing of Kuwait Airways' aircraft cabins. Kuwait Airways Chair and CEO Captain Abdulmohsen Al-Faqan announced that the airline has provided logistical support to Regent Aerospace in establishing its regional center in Kuwait. This move is aimed at enhancing the company's services in the Gulf Cooperation Council (GCC) countries, the Middle East, and North Africa. The agreement promises economic benefits and strengthens Kuwait's position in the aviation maintenance, repair, and overhaul (MRO) sector. We extend our gratitude to our brother Abdulmohsen and appreciate Kuwait Airways' role in selecting Regent Aerospace as its regional headquarters in Kuwait. In an article I wrote last Thursday, I mentioned that the contracting company CAT built the Al-Sabah Hospital complex, which was once the largest in the region. However, I inadvertently omitted the fact that the company also established the iconic Shuwaikh High School, which opened 72 years ago and was, for decades, the largest educational complex in the Middle East. Shuwaikh High School was built on a cost-plus-15 percent basis. I employed the same method in constructing more than 80 villas in the 1980s when I was active in the construction contracting business, a field I bid an early farewell to, with no regrets.

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