Latest news with #AbhinandanJain
Business Standard
6 days ago
- Business
- Business Standard
Startek® Wins 2025 Fortress Cybersecurity Award for Organizational Excellence
PRNewswire Mumbai (Maharashtra) [India], June 4: Startek®, a digital-first global customer experience (CX) solutions provider, announced today that it has been named a winner in the 2025 Fortress Cybersecurity Awards presented by the Business Intelligence Group. This marks the second consecutive year Startek has received this recognition. Startek was recognized in the category of Organizational Excellence for its exceptional approach to building secure systems and processes that protect systems, infrastructure and data. The Fortress Cybersecurity Awards program honors the industry's leading companies and professionals who go beyond compliance to establish and maintain secure operations. Winners are selected based on innovation, measurable impact and a steadfast commitment to security best practices. "This award reinforces our core philosophy that cybersecurity and CX excellence are inseparable," said Abhinandan Jain, Chief Growth Officer of Startek. "We've integrated AI-powered tools, processes and protocols into every transaction allowing us to proactively prevent threats without compromising the human connection to deliver personalized experiences at scale." "The volume and complexity of threats facing organizations today is growing by the minute," said Russ Fordyce, CEO of the Business Intelligence Group. "The winners of this year's Fortress Cybersecurity Awards are not only keeping up--they're setting the pace. We're proud to honor Startek for building systems and solutions that make us all more secure." Startek was recognized for its robust cybersecurity frameworks and integrated risk management practices, ensuring operational resilience while supporting clients' business goals. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives with real-world experience. The organization's proprietary scoring system measures performance across multiple business domains and rewards companies whose achievements are significant and measurable. About Startek Startek® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy and operational excellence.
Cision Canada
6 days ago
- Business
- Cision Canada
Startek® Wins 2025 Fortress Cybersecurity Award for Organizational Excellence
DENVER, June 4, 2025 /CNW/ -- Startek ®, a digital-first global customer experience (CX) solutions provider, announced today that it has been named a winner in the 2025 Fortress Cybersecurity Awards presented by the Business Intelligence Group. This marks the second consecutive year Startek has received this recognition. Startek was recognized in the category of Organizational Excellence for its exceptional approach to building secure systems and processes that protect systems, infrastructure and data. The Fortress Cybersecurity Awards program honors the industry's leading companies and professionals who go beyond compliance to establish and maintain secure operations. Winners are selected based on innovation, measurable impact and a steadfast commitment to security best practices. "This award reinforces our core philosophy that cybersecurity and CX excellence are inseparable," said Abhinandan Jain, Chief Growth Officer of Startek. "We've integrated AI-powered tools, processes and protocols into every transaction allowing us to proactively prevent threats without compromising the human connection to deliver personalized experiences at scale." "The volume and complexity of threats facing organizations today is growing by the minute," said Russ Fordyce, CEO of the Business Intelligence Group. "The winners of this year's Fortress Cybersecurity Awards are not only keeping up—they're setting the pace. We're proud to honor Startek for building systems and solutions that make us all more secure." Startek was recognized for its robust cybersecurity frameworks and integrated risk management practices, ensuring operational resilience while supporting clients' business goals. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives with real-world experience. The organization's proprietary scoring system measures performance across multiple business domains and rewards companies whose achievements are significant and measurable. About Startek Startek ® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy and operational excellence. To learn more, visit and follow us on LinkedIn @Startek.
Globe and Mail
24-04-2025
- Business
- Globe and Mail
Startek® Generative AI wins 2025 Excellence in Customer Service Award for Technology of the Year
DENVER , April 24, 2025 /CNW/ -- Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group. The Startek Generative AI platform was honored in the Technology of the Year category, reinforcing the organization's commitment to innovation-driven CX and its leadership in transforming service excellence. Designed to empower agents and enhance real-time interactions, Startek Generative AI delivers intelligent automation and predictive insights that improve resolution speed, increase personalization and elevate customer satisfaction. The award-winning technology was recognized for solving complex CX challenges through AI-driven agent assist, contextual knowledge surfacing and proactive customer engagement—creating measurable value for global clients across industries. "We are honored to be recognized by the Business Intelligence Group for our innovation in customer service," said Abhinandan Jain , Chief Growth Officer at Startek . "At Startek, we see AI as an enabler of better customer experiences. Our Generative AI platform helps teams work smarter, respond faster and deliver more personalized support. This award highlights our focus on using technology to improve CX while keeping people at the heart of every interaction." The Excellence in Customer Service Awards celebrate individuals, teams and organizations that are reimagining how companies connect with customers. Winners are selected by a panel of business leaders based on innovation, service impact and measurable results. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives with relevant experience and insight. The organization's proprietary scoring system uniquely measures performance across multiple business domains and rewards those companies whose achievements stand above their peers. About Startek Startek® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable, personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy, and operational excellence. To learn more, visit and follow us on LinkedIn@Startek.
Cision Canada
24-04-2025
- Business
- Cision Canada
Startek® Generative AI wins 2025 Excellence in Customer Service Award for Technology of the Year
DENVER, April 24, 2025 /CNW/ -- Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group. The Startek Generative AI platform was honored in the Technology of the Year category, reinforcing the organization's commitment to innovation-driven CX and its leadership in transforming service excellence. Designed to empower agents and enhance real-time interactions, Startek Generative AI delivers intelligent automation and predictive insights that improve resolution speed, increase personalization and elevate customer satisfaction. The award-winning technology was recognized for solving complex CX challenges through AI-driven agent assist, contextual knowledge surfacing and proactive customer engagement—creating measurable value for global clients across industries. "We are honored to be recognized by the Business Intelligence Group for our innovation in customer service," said Abhinandan Jain, Chief Growth Officer at Startek. "At Startek, we see AI as an enabler of better customer experiences. Our Generative AI platform helps teams work smarter, respond faster and deliver more personalized support. This award highlights our focus on using technology to improve CX while keeping people at the heart of every interaction." The Excellence in Customer Service Awards celebrate individuals, teams and organizations that are reimagining how companies connect with customers. Winners are selected by a panel of business leaders based on innovation, service impact and measurable results. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives with relevant experience and insight. The organization's proprietary scoring system uniquely measures performance across multiple business domains and rewards those companies whose achievements stand above their peers. About Startek Startek® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable, personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy, and operational excellence. To learn more, visit and follow us on LinkedIn@Startek.
Yahoo
27-03-2025
- Business
- Yahoo
Startek® Wins 2025 Artificial Intelligence Excellence Award for Generative AI Innovation
- Recognition highlights the Startek commitment to driving human-centric AI solutions that transform customer experience MUMBAI, India, March 27, 2025 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, today announced that it has been named a winner in the 2025 Artificial Intelligence Excellence Awards presented by the Business Intelligence Group. Startek was recognized in the Generative AI – Organization category for its Startek® Agent Assist which uses generative AI to provide in-the-moment support across voice and non-voice channels empowering agents. This award celebrates the success of the Startek AI strategy, which integrates generative AI into its digital CX offerings to enhance customer engagement, improve agent performance and deliver business value. Startek solutions are designed to balance intelligent automation with empathy, enabling brands to offer faster, more personalized customer experiences at scale. "This award validates our strategic focus on leveraging AI to drive measurable outcomes," said Abhinandan Jain, Chief Growth Officer, Startek. "By integrating advanced AI with a human-centric design, we're delivering intelligent CX solutions that enhance efficiency, improve customer satisfaction and create real business impact." The Artificial Intelligence Excellence Awards recognize organizations and individuals driving real-world innovation through AI. Winners are selected by a panel of industry experts based on creativity, measurable impact and leadership in the application of AI. To learn more about Startek AI-powered solutions, visit About Startek Startek® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable, personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy, and operational excellence. To learn more, visit and follow us on LinkedIn @Startek. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers. Logo: View original content: Sign in to access your portfolio
