Latest news with #AbhinavShashank
Yahoo
29-07-2025
- Business
- Yahoo
Innovaccer Launches CometTM: Bringing Always-on Omnichannel AI Agents to the Front Line of Patient Access
New solution with omnichannel AI agents and copilots, delivering 24/7 access to providers, reducing wait times, and boosting appointment conversions across health systems SAN FRANCISCO, July 29, 2025--(BUSINESS WIRE)--Innovaccer Inc., a leading healthcare AI company, today announced the launch of CometTM, an AI powered Access Center solution that transforms the traditional call center into an intelligent, always-on digital front door for care. Built to address long-standing operational inefficiencies in patient access, CometTM integrates 24/7 omnichannel AI agents, intelligent bidirectional EMR connectivity, and real-time AI copilots to streamline scheduling, reduce hold time, and ease administrative burnout on staff. Patients can engage anytime, through their preferred channel without the frustration of waiting on holds or for callbacks, while access center teams work more efficiently with intelligent tools that augment decision making and automate work. As health systems confront staffing shortages, rising patient expectations, and revenue leakage from broken access workflows, CometTM delivers a unified solution that automates routine interactions, empowers agents with AI copilots, and ensures patients receive timely, personalized care across voice, web and SMS channels. "CometTM is not a chatbot upgrade. It's the beginning of a new era in healthcare access, an intelligent front door where every interaction is valued and served, and every patient feels seen," said Abhinav Shashank, cofounder and CEO at Innovaccer. "We built it to tackle the chaos of today's call centers head-on, bringing the speed, empathy, and precision patients expect with AI that actually works for healthcare." CometTM is designed to deliver measurable improvements in access, efficiency, and experience by combining AI agents with intelligent staff augmentation in multiple ways: Omnichannel AI Agents manage routine patient interactions, including scheduling, FAQs, and eligibility checks across voice, chat, and SMS, reducing call volumes and delivering instant, 24/7 patient access. AI Copilots for Live Agents provide patient-level personalized AI insights, real-time guidance and next best actions, complete post-call documentation and generate automated call summaries and transcript, helping reduce average call handle time by up to 38%. Referral AI Copilot automates referral intake, insurance verification, and fast tracks referral processing across multiple intake channels, with built-in bidirectional EHR integration to ensure faster scheduling and reduced revenue leakage. Unified Agent Interface centralizes critical tools and data, giving staff a single pane of glass to manage patient interactions efficiently. Pre-built healthcare workflows and plug-and-play EHR integrations enable rapid deployment in under 90 days, with the flexibility to scale across departments and service lines. Early implementations of CometTM have shown encouraging signs of measurable impact for healthcare organizations. According to internal assessments, health systems using CometTM have reported: A 30+% increase in appointment and referral conversions. Over 70% of interactions are now automated. Staff performance has seen an approximate 38% boost. Significant reduction in call resolution time. Time-to-Value achievement in under 90 days. These early results reinforce Comet's potential to address longstanding challenges in patient access, including long wait times, staff overload, high cost per interaction and missed revenue opportunities, and to help healthcare organizations transition toward intelligent, scalable, and patient-centered access models. CometTM is available now to Innovaccer customers across the U.S. For more information or to request a personalized demo, visit: About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit View source version on Contacts Press Contact: Arushi AwasthiInnovaccer 415-562-2139 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
29-07-2025
- Business
- Yahoo
Innovaccer Launches CometTM: Bringing Always-on Omnichannel AI Agents to the Front Line of Patient Access
New solution with omnichannel AI agents and copilots, delivering 24/7 access to providers, reducing wait times, and boosting appointment conversions across health systems SAN FRANCISCO, July 29, 2025--(BUSINESS WIRE)--Innovaccer Inc., a leading healthcare AI company, today announced the launch of CometTM, an AI powered Access Center solution that transforms the traditional call center into an intelligent, always-on digital front door for care. Built to address long-standing operational inefficiencies in patient access, CometTM integrates 24/7 omnichannel AI agents, intelligent bidirectional EMR connectivity, and real-time AI copilots to streamline scheduling, reduce hold time, and ease administrative burnout on staff. Patients can engage anytime, through their preferred channel without the frustration of waiting on holds or for callbacks, while access center teams work more efficiently with intelligent tools that augment decision making and automate work. As health systems confront staffing shortages, rising patient expectations, and revenue leakage from broken access workflows, CometTM delivers a unified solution that automates routine interactions, empowers agents with AI copilots, and ensures patients receive timely, personalized care across voice, web and SMS channels. "CometTM is not a chatbot upgrade. It's the beginning of a new era in healthcare access, an intelligent front door where every interaction is valued and served, and every patient feels seen," said Abhinav Shashank, cofounder and CEO at Innovaccer. "We built it to tackle the chaos of today's call centers head-on, bringing the speed, empathy, and precision patients expect with AI that actually works for healthcare." CometTM is designed to deliver measurable improvements in access, efficiency, and experience by combining AI agents with intelligent staff augmentation in multiple ways: Omnichannel AI Agents manage routine patient interactions, including scheduling, FAQs, and eligibility checks across voice, chat, and SMS, reducing call volumes and delivering instant, 24/7 patient access. AI Copilots for Live Agents provide patient-level personalized AI insights, real-time guidance and next best actions, complete post-call documentation and generate automated call summaries and transcript, helping reduce average call handle time by up to 38%. Referral AI Copilot automates referral intake, insurance verification, and fast tracks referral processing across multiple intake channels, with built-in bidirectional EHR integration to ensure faster scheduling and reduced revenue leakage. Unified Agent Interface centralizes critical tools and data, giving staff a single pane of glass to manage patient interactions efficiently. Pre-built healthcare workflows and plug-and-play EHR integrations enable rapid deployment in under 90 days, with the flexibility to scale across departments and service lines. Early implementations of CometTM have shown encouraging signs of measurable impact for healthcare organizations. According to internal assessments, health systems using CometTM have reported: A 30+% increase in appointment and referral conversions. Over 70% of interactions are now automated. Staff performance has seen an approximate 38% boost. Significant reduction in call resolution time. Time-to-Value achievement in under 90 days. These early results reinforce Comet's potential to address longstanding challenges in patient access, including long wait times, staff overload, high cost per interaction and missed revenue opportunities, and to help healthcare organizations transition toward intelligent, scalable, and patient-centered access models. CometTM is available now to Innovaccer customers across the U.S. For more information or to request a personalized demo, visit: About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit View source version on Contacts Press Contact: Arushi AwasthiInnovaccer 415-562-2139 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
29-07-2025
- Business
- Business Wire
Innovaccer Launches CometTM: Bringing Always-on Omnichannel AI Agents to the Front Line of Patient Access
SAN FRANCISCO--(BUSINESS WIRE)--Innovaccer Inc., a leading healthcare AI company, today announced the launch of CometTM, an AI powered Access Center solution that transforms the traditional call center into an intelligent, always-on digital front door for care. Built to address long-standing operational inefficiencies in patient access, CometTM integrates 24/7 omnichannel AI agents, intelligent bidirectional EMR connectivity, and real-time AI copilots to streamline scheduling, reduce hold time, and ease administrative burnout on staff. Patients can engage anytime, through their preferred channel without the frustration of waiting on holds or for callbacks, while access center teams work more efficiently with intelligent tools that augment decision making and automate work. As health systems confront staffing shortages, rising patient expectations, and revenue leakage from broken access workflows, CometTM delivers a unified solution that automates routine interactions, empowers agents with AI copilots, and ensures patients receive timely, personalized care across voice, web and SMS channels. 'CometTM is not a chatbot upgrade. It's the beginning of a new era in healthcare access, an intelligent front door where every interaction is valued and served, and every patient feels seen,' said Abhinav Shashank, cofounder and CEO at Innovaccer. 'We built it to tackle the chaos of today's call centers head-on, bringing the speed, empathy, and precision patients expect with AI that actually works for healthcare.' CometTM is designed to deliver measurable improvements in access, efficiency, and experience by combining AI agents with intelligent staff augmentation in multiple ways: Omnichannel AI Agents manage routine patient interactions, including scheduling, FAQs, and eligibility checks across voice, chat, and SMS, reducing call volumes and delivering instant, 24/7 patient access. AI Copilots for Live Agents provide patient-level personalized AI insights, real-time guidance and next best actions, complete post-call documentation and generate automated call summaries and transcript, helping reduce average call handle time by up to 38%. Referral AI Copilot automates referral intake, insurance verification, and fast tracks referral processing across multiple intake channels, with built-in bidirectional EHR integration to ensure faster scheduling and reduced revenue leakage. Unified Agent Interface centralizes critical tools and data, giving staff a single pane of glass to manage patient interactions efficiently. Pre-built healthcare workflows and plug-and-play EHR integrations enable rapid deployment in under 90 days, with the flexibility to scale across departments and service lines. Early implementations of CometTM have shown encouraging signs of measurable impact for healthcare organizations. According to internal assessments, health systems using CometTM have reported: A 30+% increase in appointment and referral conversions. Over 70% of interactions are now automated. Staff performance has seen an approximate 38% boost. Significant reduction in call resolution time. Time-to-Value achievement in under 90 days. These early results reinforce Comet's potential to address longstanding challenges in patient access, including long wait times, staff overload, high cost per interaction and missed revenue opportunities, and to help healthcare organizations transition toward intelligent, scalable, and patient-centered access models. CometTM is available now to Innovaccer customers across the U.S. For more information or to request a personalized demo, visit: About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit
Yahoo
16-07-2025
- Business
- Yahoo
Innovaccer Announces Availability of Innovaccer Gravity™ in the New AWS Marketplace AI Agents and Tools Category
SAN FRANCISCO, July 16, 2025--(BUSINESS WIRE)--Innovaccer Inc., a leading Healthcare AI company, today announced the availability of Innovaccer Gravity™, its Healthcare Intelligence Platform in the new AI Agents and Tools category in AWS Marketplace. This enables AWS customers to easily discover, buy, and deploy Innovaccer's Healthcare Intelligence Platform using their AWS accounts, accelerating AI agent and agentic workflow development. The AI Agents and Tools category in AWS Marketplace serves as a centralized catalog for hundreds of AI solutions from trusted AWS Partners. Gravity helps organizations activate enterprise intelligence across healthcare domains, accelerate time to value, and reduce total cost of ownership, enabling customers to modernize their AI infrastructure and deploy AI-powered solutions with ease. "By offering Gravity through the AWS Marketplace AI Agents and Tools category, we're providing customers with a streamlined way to access our Healthcare Intelligence Platform, helping them buy and deploy AI agent solutions faster and more efficiently," said Abhinav Shashank, CEO at Innovaccer. "Our customers in health systems are already using these capabilities to reduce costs, improve outcomes, and accelerate innovation, demonstrating the real-world value of Gravity." Innovaccer Gravity™ delivers essential capabilities including: Rich healthcare context including data quality rules, pre-built analytics, and end-point workflows Security and guardrails required to build and deploy AI solutions Developer Studio to rapidly build, customize, and deploy AI-powered workflows These features enable customers to unify enterprise-wide data, activate real-time insights, and activate scalable AI solutions to improve outcomes. Through the AWS Marketplace AI Agents and Tools category, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS. Available as a SaaS solution, Innovaccer Gravity™ supports FHIR-native protocols and healthcare model context protocol (HMCP) for streamlined agent communication. This enables customers to seamlessly connect with other AWS services and flexibly deploy across their AWS environment. To learn more about Innovaccer Gravity™ in AWS Marketplace, visit Innovaccer. To learn more about the new AI Agents and Tools category in AWS Marketplace, visit About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit View source version on Contacts Press Contact:Arushi AwasthiInnovaccer 415-562-2139
Yahoo
22-05-2025
- Business
- Yahoo
Innovaccer Launches ‘Innovaccer Gravity™': The Healthcare Intelligence Platform to Accelerate AI-Driven Transformation
New cloud-agnostic healthcare-native platform provides infrastructure and tools for healthcare organizations to scale AI adoption and drive faster ROI SAN FRANCISCO, May 22, 2025--(BUSINESS WIRE)--Innovaccer Inc., a leading healthcare AI company, today announced the launch of 'Innovaccer Gravity™', its Healthcare Intelligence Platform, designed to help organizations unlock the full value of their data and accelerate AI-driven transformation. Innovaccer Gravity™ seamlessly integrates healthcare enterprise data, enables cross-domain intelligence, and delivers faster return on investment (ROI), all while reducing total cost of ownership (TCO). Built on a modern, cloud-agnostic architecture with enterprise-grade security and compliance (HIPAA, HITRUST), Innovaccer Gravity™ unifies data from electronic health records (EHRs), claims, financial, operational, supply chain, HR and other core systems into a single source of truth. The platform's healthcare-native design, with 400+ pre-built connectors and 100+ FHIR resources, enables interoperability across clinical, operational, and financial domains, empowering leaders to drive better patient care, streamline operations, and improve financial performance. "Health systems are under unprecedented pressure to do more with less, from improving outcomes to optimizing operations, all while managing rising costs," said Abhinav Shashank, cofounder and CEO of Innovaccer. "Gravity is purpose-built to address these challenges. It unifies data, scales AI adoption, and activates real-time insights, enabling healthcare organizations to drive meaningful change, faster and more cost-effectively." Key capabilities of Innovaccer Gravity™ include: Unified Data Fabric: Integrates clinical, operational, and financial data into a single, trusted foundation with real-time alerts and actionable insights. AI-First Enterprise Intelligence Layer: Leverages Innovaccer's AI framework to provide pre-built foundational AI models (text-to-speech, speech-to-text, OCR, speech analytics) built for healthcare and customizable AI/ML workbenches. Low-Code/No-Code Self-Serve Tools: Empowers analysts, scientists, and developers to rapidly build and deploy agents, solutions using open APIs and self-service AI/ML capabilities. Build and Extend with Your Own Data and AI: Enables organizations to bring their own data, build custom analytics, develop AI models, and create tailored applications on top of Innovaccer's rich content library and pre-built assets. Enterprise-Grade Security & Governance: Ensures data integrity with built-in master data management, data governance, and cloud-agnostic scalability. Accelerated Time-to-Value: Reduces deployment timelines from months to weeks, driving faster adoption of business-critical use cases. Innovaccer Gravity™ is designed for health system leaders, including CFOs, CIOs, CTOs, and CDOs, who are seeking to modernize legacy infrastructure, improve operational efficiency, and demonstrate tangible ROI on data initiatives. With its future-proof architecture and healthcare-native intelligence, Gravity positions Innovaccer as the definitive platform for health systems seeking to accelerate digital transformation. Innovaccer Gravity™ beta is now available to health systems across the U.S, with general access in upcoming quarters. For more information about Innovaccer Gravity™, the Healthcare Intelligence Platform, visit About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit View source version on Contacts Press Contact:Arushi AwasthiInnovaccer 415-562-2139
