Latest news with #AdvancedPostalTechnology2.0
Time of India
2 days ago
- Business
- Time of India
‘Advanced Postal Technology 2.0 to enhance services'
Varanasi: Chief postmaster general of UP Pranav Kumar, during his visit to Varanasi Cantt head post office, announced that the Indian Postal department has rolled out Advanced Postal Technology 2.0 to enhance its services. He said with APT 2.0, services will become faster and more transparent. This initiative is a part of India Post's IT 2.0 digital transformation. During the visit, the postmaster general of Varanasi region Colonel Vinod Kumar said that APT 2.0 offers real-time tracking of parcels and mail, allowing customers to track their shipments more accurately. APT 2.0 makes digital payments even easier. Pranav said that new security features like OTP-based delivery have been included, making the delivery process more secure and reliable. This system also enhances transaction transparency. TNN Colonel Vinod Kumar said that the system offers a modern and user-friendly interface, making it easier for both postal employees and customers to use the services. APT 2.0 integrates various postal services on a single platform, such as cash, check, and stamp goal of this new system is to increase transaction speed and reduce wait times, providing a better experience for customers. Under APT 2.0, postal services are being fully brought into digital and online modes, making them more efficient and transparent. He said that the purpose of this visit was to understand the ground realities at the post office to address the issues faced by the staff and the public. Stay updated with the latest local news from your city on Times of India (TOI). Check upcoming bank holidays , public holidays , and current gold rates and silver prices in your area.
Time of India
2 days ago
- Business
- Time of India
Chief postmaster general of Uttar Pradesh announces rollout of Advanced Postal Technology during visit to Varanasi cantt head post office
VARANASI: Pranav Kumar, the Chief Postmaster General of Uttar Pradesh, announced that the Indian Postal Department rolled out Advanced Postal Technology 2.0 (APT 2.0) to enhance its services, offering more benefits compared to the old system. Pranav Kumar visited the Varanasi Cantt head post office on Tuesday. He said that with the introduction of APT 2.0, services will become faster and more transparent. India Post made several significant changes in APT 2.0 (Advanced Postal Technology). This initiative is part of India Post's IT 2.0 digital transformation, aimed at making postal services modern, faster, and more customer-centric. During the visit, the postmaster general of the Varanasi region, Colonel Vinod Kumar , explained that the major changes and features of APT 2.0 will be evident in the workflow. The new system offers real-time tracking of parcels and mail, allowing customers to track their shipments more accurately. APT 2.0 makes digital payments even easier. Digital payment options like UPI, NEFT, and RTGS now work more smoothly, providing convenience for customers. Pranav Kumar said that new security features like OTP-based delivery have been included, making the delivery process more secure and reliable. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like How Effective Are Non-Surgical Treatments for Aging Skin? (Explore Benefits) AskLayers Learn More Undo This system also enhances transaction transparency. According to Colonel Vinod Kumar, the system offers a modern and user-friendly interface, making it easier for both postal employees and customers to use the services. APT 2.0 integrates various postal services on a single platform, such as cash, cheque, and stamp management. The goal of this new system is to increase transaction speed and reduce wait times, providing a better experience for customers. Under APT 2.0, postal services are being fully brought into digital and online modes, making them more efficient and transparent. Pranav Kumar said that in the initial phase, due to some technical glitches and server-related issues, customers faced long queues and delays in some places. However, India Post deployed dedicated support teams to resolve these issues and hopes that the system will soon function smoothly. The Chief Postmaster General praised the Varanasi region, saying that under the leadership of Colonel Vinod Kumar, the sale of Rakhi envelopes set a new record, surpassing all previous records, with sales reaching over 1.5 lakh Rakhi envelopes this year compared to 2,900 last year. He said that the purpose of this visit was to understand the ground realities at the post office to address the issues faced by the staff and the public. Stay updated with the latest local news from your city on Times of India (TOI). Check upcoming bank holidays , public holidays , and current gold rates and silver prices in your area.
Hindustan Times
06-08-2025
- Hindustan Times
Speed Post breakdown leaves rakhi senders in the lurch
Days after going through a major software upgrade, Speed Post of India Post was hit by a technical glitch that left several stranded in queues across the city on Tuesday. The snag was said to be due to a server breakdown. Speed Post breakdown leaves rakhi senders in the lurch The snag in Speed Post, which prioritises time-bound delivery while being address-specific, came at a time when many people use it to send 'rakhi' to their relatives and friends ahead of Raksha Bandhan. As such, long queues were seen outside post offices in Gomti Nagar, Indira Nagar, Mahanagar and the GPO in Hazratganj. Several waited for hours only to be turned away or told to return later. These post offices underwent Advanced Postal Technology 2.0 (IT 2.0) upgrade only last week, due to which regular services were affected from August 1 to August 3. The upgrade was launched to modernise postal services, improve tracking, automate backend operations, and offer seamless customer experiences. However, its premature implementation without robust testing appears to have backfired. 'This is the only time I send something by post, and now they're telling me that the server is down. I've been coming here since Saturday, and every day they say that it will be resolved 'by tomorrow',' said Rekha Sinha, who wanted to send rakhi to her brothers in Mumbai and Bhopal from the Gomti Nagar post office. Similarly, Sristhi, 17, wanted to send a rakhi to her brother in Delhi. 'I've been standing here since 12 pm, and it's almost 3 pm now,' she said. 'I usually send 10 to 12 rakhi to cousins and nephews every year. Speed post is affordable and reliable, but now I may have to pay double or triple for private courier delivery. That too, with no guarantee of timely delivery,' said Mohit Rastogi, a college student. Postal staff, too, seemed helpless in the face of the outage. 'We recently migrated to the new IT 2.0 system, which was supposed to streamline operations. But ever since the update, our systems have been crashing or freezing. Even simple bookings are taking 20-30 minutes,' said a postal employee at Gomti Nagar Post office in Vibhuti Khand. Chief postmaster general Pranav Kumar said the services were restored after complaints. 'I visited many post offices and solved the glitches. We understand the urgency and emotional value of timely deliveries during festivals. The glitches are being addressed, and we hope to restore full services.' Pic cap 1.
Hindustan Times
31-07-2025
- Business
- Hindustan Times
Rakshabandhan: Software upgrade in Lko to hit services, rakhis may get delayed
Postal services, including Speed Post and registered post, are set to be suspended for two days - from 10pm on Aug 1 to Aug 3 - across the state as the General Post Office (GPO) undergoes a major software upgrade. A notice pasted at speed post counter about the service hit for few days at Lucknow GPO, on Thursday. (Mushtaq Ali/HT) The disruption is expected to impact the timely delivery of rakhis and festival parcels, causing concern among families relying on the service for long-distance festive exchanges. According to a notice issued by the office of chief postmaster, Lucknow, the service will remain suspended for two days. 'All esteemed customers are hereby informed that the Advanced Postal Technology 2.0 (IT 2.0) will be implemented at the Lucknow G.P.O. As a result, from 10:00 PM on August 1, 2025 to Aug 3, 2025, all financial services (Speed Post, registry, parcel, Aadhaar, savings bank, etc.) will remain suspended.' The move comes as part of India Post's efforts to modernise its operations and improve service efficiency in the long run. 'A temporary disruption is unavoidable to ensure seamless migration to the digital platform,' said deputy chief postmaster general Rajesh Kumar. 'Notices have been circulated in GPO branches across Lucknow to inform the public in advance and minimise inconvenience.' However, with Rakshabandhan falling on August 9, the timing has raised concerns among customers hoping to send rakhis and gifts to siblings in other cities. 'This is the only time of the year I send something by post. I always trusted Speed Post for rakhis, but now I may have to switch to private couriers,' said Rekha Sinha, a resident of Mahanagar. Postal staff, too, expect a backlog to accumulate once services resume, potentially delaying deliveries further. Deepak Soni, a postman at GPO said, 'While services will technically resume from Monday morning, it could take a day or two for operations to normalise fully. However, we will ensure all the rakhis get delivered on time. We will even deliver it on the Rakshabandhan day' Sachin Choubey, a senior post office staff said that keeping in view Rakshabandhan the software upgrade was done so that we have a few days left to ensure no rakhi is left undelivered.
The Hindu
20-06-2025
- The Hindu
Postal services disruption on June 21 due to software upgradation in Bengaluru
A large number of post offices in Bengaluru will remain non-functional on June 21 due to a scheduled upgrade of the software application to Advanced Postal Technology 2.0. The upgrade aims to improve the efficiency, security, and overall quality of service offered by India Post. Effective June 23, new software will be implemented. The Bengaluru General Post Office (GPO) announced that several Head Post Offices and their associated Sub and Branch Post Offices will be temporarily closed to facilitate the software transition. Key Head Post Offices affected include Bengaluru General Post Office (GPO), R. T. Nagar Head Post Office, Jayanagar Head Post Office, Rajajinagar Head Post Office, and Channapatna Head Post Office. Despite the disruption, essential postal services will remain available at selected offices such as HAL Sub Post Office, Jalahalli Sub Post Office and Basavanagudi Head Post Office. Surya U., Senior Superintendent of Post Offices, Bengaluru West Division, confirmed the closure of several other post offices under her jurisdiction. These include Basaveshwaranagar, Chandra Layout, Gayathri Nagar, Hampi Nagar, Herohalli Industrial Estate, Kamakshipalya, K.H.B. Colony, Kempegowda Road, Kodigehalli, Magadi Road, Mahalakshmi Layout, Malleswaram and Malleswaram West, Nagarbhavi and Nagarbhavi 2nd Phase, Nandini Layout, Palace Guttahalli, Rajajinagar 4th Block, Seshadripuram, Srirampuram, Swimming Pool Extension, Vijayanagar and Vijayanagar East, Vishwa Needam, Vyalikaval Extension, West of Chord Road. India Post has assured customers that the temporary inconvenience is necessary to bring about a more robust and modernised postal system. Customers have been advised to plan their postal activities accordingly and visit only the operational branches for any essential service on June 21.
