Latest news with #Agentspace
Cision Canada
28-07-2025
- Business
- Cision Canada
Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit
Strengthening Onix's position as a leading partner for Google Cloud's Customer Engagement AI Suite (CES), Agentspace, and Agentic AI with preferred UJET CCaaS implementation partner status. NEW YORK, July 28, 2025 /CNW/ -- Onix, a leading provider of data, cloud, and AI solutions and a 16-time Google Cloud Partner of the Year, has acquired the professional services business unit of UJET, a cloud-native Contact Center as a Service (CCaaS) software provider. This strategic acquisition enhances Onix's position as a premier Google Cloud partner, accelerating the delivery of next-generation, AI-driven customer engagement solutions and advancing the modernization of enterprise contact centers. UJET's platform, built entirely on Google Cloud and deeply integrated with Google's Customer Engagement AI Suite (CES), plays a pivotal role in helping enterprises transform customer experiences using generative AI. With the addition of UJET's professional services team, Onix gains unmatched expertise in deploying CES solutions globally, positioning the company to scale rapidly and drive transformative outcomes for some of the world's most complex and high-volume contact centers. This integration will bring together UJET's CCaaS capabilities with Onix's unique IP, Agentic AI solutions, and Agentspace across more than 10 industries. The combined offering enables customers to deploy intelligent applications that drive higher ROI and lower total cost of ownership (TCO) in customer service operations, improve customer experience, and accelerate broader AI enablement initiatives. "Customer engagement is central to our vision, and this acquisition represents a strategic move toward greater scale, deeper specialization, and tighter alignment with Google Cloud," said Sanjay Singh, CEO of Onix. "We've been at the forefront of agentic AI driven customer service transformation. With the addition of UJET's exceptional services team, we're reinforcing our commitment to customer engagement suite & contact center excellence, which helps enterprises to enhance customer experience at a fraction of the current transaction costs." "To meet the growing demand for our platform and stay focused on our software innovation roadmap, we're partnering with Onix to scale our professional services operations," said Vasili Triant, CEO of UJET. "Onix shares our deep commitment to customer success, and their proven expertise with CES makes them a preferred partner to deliver the high-quality implementations our customers rely on." Onix is the 2025 Google Cloud Partner of the Year in Data & Analytics and industry solutions – Telecommunications. With a proven track record in deploying virtual agents, agent assist, and conversational AI, Onix has been a consistent leader in transforming customer engagement. This acquisition strengthens that leadership, establishing Onix as the preferred implementation partner for UJET's CCaaS platform and expanding its portfolio of AI-driven customer experience solutions. By harnessing Google Cloud's advanced Gemini models alongside Agentspace and its own Agentic AI platforms, Onix is uniquely positioned to help enterprises modernize customer service at scale. "UJET has played a key role in advancing our vision for AI-powered customer engagement," said Dean Kontul, Division CIO Intelligent Automation at Key Bank. "We're excited to partner with Onix on the execution of that vision for a truly modernized customer experience. Its deep alignment with Google Cloud and now UJET will translate into tangible CX transformation and support our CX orchestration priorities as we further enhance our intelligent engagement model." "Onix's M&A strategy is centered on acquiring highly strategic and complementary capabilities to our IP-led data and Agentic AI solutions, further embedding Onix deeper within its customers," said Will Fleder, Partner at Tailwind Capital. "We are thrilled to welcome the UJET professional services team to Onix. This acquisition further expands Onix's capabilities with Google CES, enhancing our credentials in CCaaS and CCAI deployments. I could not think of a better acquisition for the business in this exciting phase of modernization within the largest contact centers in the world." About Onix Onix is a pioneer in cloud, data, and AI-driven solutions, delivering cutting-edge, enterprise-grade innovations for over two decades. As a Premier-level partner within Google's Partner Advantage program and a 16-time Google Cloud Partner of the Year, Onix empowers organizations to unlock the full potential of their data through patented technologies, AI-driven automation, and deep cloud expertise. With the launch of Wingspan, the industry's first multi-capability agentic AI platform, Onix is redefining data-to-AI transformation. Wingspan's context-aware AI agents automate workflows, accelerate AI adoption, and enhance decision intelligence—all with unmatched speed and precision. Backed by proprietary IP like Eagle, Raven, and Kingfisher, Onix has helped 1,000+ enterprises drive AI-powered innovation, delivering measurable business impact and next-generation data modernization. Onix is backed by Tailwind Capital, which invested in Onix in 2022. About UJET UJET leads the way in AI-powered contact center innovation, delivering a future-proof cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Yahoo
25-07-2025
- Business
- Yahoo
Google Cloud jacks up CapEx to build more cloud
This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Dive Brief: Google Cloud tacked $10 billion onto its $75 billion capital expenditure plans for the year, executives said Wednesday during a Q2 2025 earnings call. The company will pour the lion's share of $85 billion into cloud infrastructure and AI processing capacity, according to Google and Alphabet CFO Anat Ashkenazi. 'Our updated outlook reflects additional investment in servers, the timing of delivery of servers and an acceleration in the pace of data center construction, primarily to meet cloud customer demand,' Ashkenazi said. Google Cloud revenues grew 32% to $13.6 billion in the second quarter, as it raced to keep pace with growing demand for its cloud and AI services. The company spent $22.4 billion in capital expenditures during the quarter, largely to build out technical infrastructure. Roughly two-thirds of the investment went toward servers and the remainder into data centers and networking equipment, Ashkenazi said. Dive Insight: Cloud is the engine and big data the fuel driving the proliferation of large language model technologies. In the ongoing rush to deploy generative AI capabilities, Google and its larger hyperscale competitors AWS and Microsoft are investing hundreds of billions of dollars in hardware and facilities. Capacity buildouts drove a 53% year-over-year increase in data center investment during the first quarter, according to Dell'Oro Group. The spending spree gained midyear momentum as Google committed more than $25 billion to building domestic AI infrastructure and Oracle partnered with OpenAI to bring 4.5 gigawatts of data center capacity on line in concert with the Stargate initiative this month. OpenAI, which received much of its initial funding and compute from Microsoft, tapped Google last month for additional capacity, putting an additional strain on the hyperscaler's resources. 'With respect to OpenAI, we are very excited to be partnering with them on Google Cloud,' Sundar Pichai, CEO of Google and parent company Alphabet, said during the earnings call. 'Google Cloud is an open platform, and we have a strong history of supporting great companies, startups, AI labs, etcetera.' Data center constructions don't happen overnight. In addition to capital investments, projects have complex logistical and permitting requirements. The Trump administration addressed these issues in an executive order issued Wednesday that aims to fast-track AI infrastructure project approvals. 'It's a tight supply environment and we are investing more to expand, but there is obviously a time delay,' Pichai said. More than 85,000 enterprises leveraged Google's Gemini model family to build AI tools during the second quarter, contributing to a 35X year-over-year usage increase, according to Pichai. The executive touted the company's expansion into generative AI automation tools through its Agentspace service while noting the technology is still in development. 'The forward-looking trajectory will really unlock these agentic experiences," Pichai said. "We see the potential. We're able to do them, but they're a bit slow and costly and take time and sometimes are brittle … I expect 2026 to be the year in which people use agent experiences more broadly.' The company is already projecting a further increase in CapEx next year to satisfy customer demand and power Google products and services. 'We're working hard to bring more capacity online, which means data centers and servers are coming online, and we see more of an increase towards the back end of the year,' Ashkenazi said. 'This is not the type of investment that's a light switch — it takes time to make this investment.' Recommended Reading Google Cloud revenue soars as AI drives billions in infrastructure spend Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Insider
16-07-2025
- Business
- Business Insider
Pentagon Awards $800M in AI Contracts: How Google, Microsoft, and Palantir Could Gain
The U.S. Department of Defense has awarded contracts worth up to $800 million to four major AI players: xAI, OpenAI, Google (GOOG), and Anthropic. Each agreement has a ceiling of $200 million and focuses on developing 'agentic' AI systems that can interpret data, make decisions, and operate autonomously in secure, classified environments. Elevate Your Investing Strategy: Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, advanced data, and expert analyst insights to help you invest with confidence. Make smarter investment decisions with TipRanks' Smart Investor Picks, delivered to your inbox every week. These contracts are part of the Pentagon's 'commercial-first' strategy to speed up the adoption of scalable, secure AI across military operations. Applications range from logistics and cybersecurity to battlefield planning. The initiative also reflects growing concerns about staying competitive with global rivals, such as China, in defense technology. What's the Plan, Stan? Google is contributing through its cloud division. Google Cloud holds an Impact Level 6 (IL6) clearance, the highest level of security authorization for handling classified government data. That clearance makes it a strong candidate to support sensitive AI workloads. While the company has not specified which products are involved, its secure cloud infrastructure, such as Tensor Processing Units and the Agentspace stack, could play a key role. Although $200 million is minor compared to Google's 2 trillion market cap, defense partnerships may boost long-term positioning in the enterprise and government cloud space. Microsoft (MSFT), while not a direct contract recipient, is closely tied to the effort. OpenAI's tools are deployed using Microsoft Azure, which already meets Department of Defense security standards. OpenAI's new 'OpenAI for Government' initiative includes models for cyber defense, logistics, and secure communications. As OpenAI's exclusive infrastructure partner, Microsoft could benefit as Azure becomes more embedded in government AI workflows. Another major player, Palantir Technologies (PLTR), may also benefit indirectly. Anthropic's Claude Gov models are designed for use in secure, classified networks. Palantir, known for its data integration and analytics platforms across U.S. defense agencies, could act as a distribution and deployment partner. While there is no formal link between Anthropic and Palantir in this contract, existing collaborations suggest that integration is possible. xAI, founded by Elon Musk, introduced 'Grok for Government' and secured a spot on the General Services Administration (GSA) schedule. That placement allows federal agencies to purchase its tools more easily. While xAI remains private, and its chatbot has drawn scrutiny for erratic responses, inclusion in this award round signals an entry point into national security work. Using TipRanks' Comparison Tool, we've assembled and compared the three publicly traded companies appearing in the piece. This helps you gain a broader perspective on each stock and its overall standings. The Takeaway for Investors These contracts are more about strategic positioning than immediate revenue. AI companies with government-grade security, scalable infrastructure, and integration potential may gain long-term advantages as defense spending on AI accelerates.
Cision Canada
25-06-2025
- Business
- Cision Canada
NayaOne Forges Dynamic Collaboration with Google Cloud to Transform Enterprise AI Adoption
LONDON, June 25, 2025 /CNW/ -- NayaOne is excited to announce a collaboration with Google Cloud, designed to revolutionize the way enterprises adopt and integrate artificial intelligence. This collaboration will utilise Google Cloud's cutting-edge technology platform with NayaOne's agile, enterprise-grade Vendor Delivery Platform to deliver rapid, scalable, and secure digital transformation. Driving Enterprise Innovation Through Collaboration In today's competitive market, businesses must innovate to stay ahead. With this collaboration NayaOne are committed to breaking down the barriers of AI adoption by offering: Instant Impact: Streamlined integration that accelerates the deployment of AI solutions directly into existing workflows. Future-Proof Scalability: Flexible, scalable technology designed to evolve with your business needs, ensuring long-term competitiveness in a rapidly changing digital landscape. Robust Security: Comprehensive security protocols that safeguard sensitive enterprise data, enabling innovation without compromising safety. Expert Guidance: Dedicated, industry-leading support to ensure seamless implementation and optimized performance, driving measurable ROI. Empowering Enterprises to Innovate Without Limits "NayaOne and Google Cloud share a vision of empowering every enterprise with advanced, accessible AI," said Karan Jain, CEO of NayaOne. "Our collaboration removes the complexity traditionally associated with AI adoption, delivering a clear, straightforward path for businesses to innovate, grow, and thrive in the digital era." The collaboration not only provides businesses with top-tier technology but also delivers a complete ecosystem designed to enhance operational efficiency and unlock new avenues for growth. Enterprises can now leverage AI to streamline operations, enhance decision-making, and maintain a competitive edge - all while enjoying the trusted support of two industry powerhouses. A Vision for the Future This collaboration represents a significant milestone for NayaOne and Google. By combining NayaOne's expertise in delivering enterprise AI adoption with Google Cloud's technological prowess, the collaboration is set to transform how organizations view and implement digital innovation. The collaborative effort underscores NayaOne's commitment to creating a future where AI is a standard, accessible tool for every enterprise. Daniel Rood, Director AI GTM, UKI & Africa, said: "Google Cloud is delighted to collaborate with NayaOne to offer mutual clients rapid and secure access to Vertex AI, Gemini models, and Agentspace. NayaOne's approach to enterprise AI adoption, underpinned by Google Cloud AI, empowers enterprises to expedite product and feature launches into production and significantly reduce their time to value." About NayaOne NayaOne is a leading Vendor Delivery Infrastructure that helps enterprises discover, validate, and scale third-party capabilities safely, repeatedly, and at speed. Leveraging The Enterprise Gateway Marketplace, Synthethic data libraries and state of the art air –gapped secure environments NayaOne accelerates delivery roadmaps. The platform supports rapid innovation delivery without compromising compliance or control. Visit for more information or contact [email protected].
Channel Post MEA
15-05-2025
- Business
- Channel Post MEA
Endava Partners With Google to Accerate Agentic AI Adoption
Endava, the technology-driven business transformation group whose AI-native approach combines cutting-edge technology with deep industry expertise, has announced it is now an implementation partner for Google Agentspace and will help accelerate industry-wide adoption. The AI landscape is evolving rapidly, with a clear shift toward agentic AI – autonomous, goal-oriented systems capable of acting independently, learning from experience and collaborating across dynamic environments. At the forefront of this transformation is Google Agentspace, a powerful platform that enables enterprises to embed intelligent, proactive agents across their workflows. At its core, Agentspace offers a multimodal search agent that serves as a central, conversational interface for accessing enterprise knowledge. Agentspace connects data from both structured and unstructured sources – including Google Drive, Jira and SharePoint – giving employees a unified source of truth. This means less time navigating systems and more time making decisions, with AI that not only responds but anticipates needs and suggests next steps. 'As a partner to Google Cloud, Endava plays a critical role in helping organisations realise the full potential of Agentspace,' said Andrew Rossiter, Global SVP of Google Cloud at Endava. 'With deep experience in cloud-native engineering, enterprise integration and AI solution design, we support clients in deploying intelligent agents that align with real business needs and ensure a smooth, scalable implementation journey.' Agentspace also supports the deployment of domain-specific expert agents – AI-powered assistants designed to automate multi-step processes, conduct analysis and generate content across key functions such as marketing, legal, finance and engineering. These agents move beyond task support and become true collaborators, helping teams execute complex work more efficiently and with greater accuracy. The result is a step change in enterprise productivity: agents that summarise documents, manage project milestones, synthesise insights and coordinate workflows – all autonomously, yet securely within the enterprise environment. To accelerate adoption, Endava also offers a suite of Agentspace accelerators – pre-built templates, integration frameworks and reusable components that reduce complexity and speed up delivery. These accelerators help organisations get started quickly, unlocking the power of agentic AI without the overhead of building from scratch. 0 0
