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Time of India

Temporary curbs on sale of platform tickets at Nagpur and Ajni stations

Nagpur: To ensure safe and smooth passenger movement during the anticipated heavy rush on the occasion of Urs at Tajbagh, Central Railway's Nagpur Division has implemented a temporary restriction on the sale of platform tickets at Nagpur and Ajni Railway Stations for a period of four days, from Tuesday, July 22, to Friday, July 25, 2025. The measure aims to regulate crowd movement on the platforms and minimise inconvenience to passengers. However, platform tickets will be issued to those accompanying senior citizens, ailing passengers, women passengers, children, illiterate individuals, and others who may require assistance and are unable to manage independently. Station supervisors have been authorised to exercise discretion and take decisions in such situations. Announcements will be made and informative displays will be put up on passenger information boards at all booking windows. Station staff and supervisors have been sensitised to implement the measure. # Awareness campaign on RailMadad Central Railway will conduct an awareness drive from August 1 to 14 to promote RailMadad — Indian Railways' integrated grievance redressal mechanism — and the All India Helpline no. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Villas For Sale in Dubai Might Surprise You Villas in Dubai | Search Ads Get Info Undo 139. RailMadad is a centralised digital platform that facilitates real-time registration and redressal of passenger grievances related to train services, cleanliness, catering, coach conditions, and other amenities. Passengers can lodge complaints through various channels: call or SMS to 139, the RailMadad mobile app, official website, email, and social media platforms. Announcements and direct passenger outreach will be undertaken across key stations and onboard trains to educate passengers on the benefits of using the platform.