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AppDirect Appoints Carl Emond as the General Manager of ITCloud
AppDirect Appoints Carl Emond as the General Manager of ITCloud

Business Wire

time13-05-2025

  • Business
  • Business Wire

AppDirect Appoints Carl Emond as the General Manager of ITCloud

MONTRÉAL--(BUSINESS WIRE)-- AppDirect, the world's leading B2B commerce platform, today announced the appointment of Carl Emond as General Manager of ITCloud. Emond succeeds ITCloud founder Mirco Cristoni, who is retiring after nearly 30 years of dedicated leadership and innovation. 'ITCloud has always been the leader in highly technical support and training for partners — values that align perfectly with my vision for IT in the SMB sector,' said Emond. Since joining the company in 2018, Emond has been a cornerstone of ITCloud's growth, particularly following its acquisition by AppDirect. With a strong technical background and a deep understanding of partner needs, Emond brings a unique blend of expertise and passion to his new role. As General Manager, he will spearhead key initiatives focused on enhancing partner enablement and support, evolving the ITCloud platform to meet the ever-changing requirements of managed service providers, and broadening the company's portfolio of cloud solutions. 'ITCloud has always been the leader in highly technical support and training for partners — values that align perfectly with my vision for IT in the SMB sector,' said Emond. 'Having worked closely with our partners over the past seven years, I understand their challenges firsthand. My focus as General Manager is to ensure ITCloud remains the most trusted and innovative partner in the Canadian IT channel.' Prior to joining ITCloud, Emond served as Head of Service Delivery for one of Quebec's largest technology consulting firms. His leadership has been fundamental in ITCloud's repeated wins as Best Cloud/SaaS Distributor in Canada, as recognized by the Reseller Choice Awards — an honor voted on by partners. 'Carl has been a key leader at ITCloud for many years, and we are thrilled to have him step into this role,' said Renée Bergeron, COO of AppDirect. 'ITCloud continues to distinguish itself as a leading cloud distributor in Canada, and under Carl's guidance, it will continue to empower our partners with outstanding support, deep technical expertise and the tools they need to succeed in an evolving digital landscape.' To learn more about ITCloud, join the team at Altitude 2025 — the must-attend event for cloud resellers, tech professionals and organizations shaping the future of the cloud — held on May 22-23 in Trois-Rivières, Quebec. To learn more about AppDirect, connect with our team or head to About AppDirect AppDirect is a B2B subscription commerce platform company that brings together technology providers, advisors, and businesses to simplify how they buy, sell, and manage technology. More than 1,000 providers, 10,000 advisors, and 5 million subscribers rely on the AppDirect ecosystem of subscription marketplaces to power their innovation, growth, and success. For more information, visit and follow us on LinkedIn.

Upshop names Mike Sanders CEO
Upshop names Mike Sanders CEO

Yahoo

time02-05-2025

  • Business
  • Yahoo

Upshop names Mike Sanders CEO

You can find original article here Supermarketnews. Subscribe to our free daily Supermarketnews newsletter. Grocery tech company Upshop has named Mike Sanders chief executive officer, the company announced on Wednesday. Sanders succeeds Shamus Hines, who will transition to a strategic board role and continue to guide Upshop's global expansion, the company said in a press release. Sanders most previously served as chief revenue officer at Kaseya, a firm that specializes in artificial intelligence-powered IT and cybersecurity systems. At Kaseya, Sanders helped scale operations to tens of thousands of customers internationally, Upshop said. 'I'm thrilled to welcome Mike to lead Upshop through this next chapter,' Hines said in the press release. 'His proven track record of operational excellence and scaling global software organizations makes him the ideal leader as we build the organizational capabilities needed to meet our customers' demands to innovate faster.' Upshop said the leadership move means the Austin, Texas-based tech company will 'focus more than ever on speed, support, and innovation.' Sanders will build on customer relationships and deliver on product capabilities laid out at Upshop's Altitude 2025 conference in April, the company said. Upshop launched its Total Store Ordering platform at Altitude 2025, building on its intelligence and automation company has expanded rapidly in recent years, largely through acquisition, and now works with more than 450 retailers across some 50,000 stores across the globe. 'Food retailers are pushing for faster innovation and greater support, and that's exactly what Upshop is going to deliver,' Sanders said in the press release. 'Our customers' needs are clear: simplify operations, drive efficiencies, and help stores sell more while reducing waste. I'm excited to build on Upshop's strong foundation and accelerate results for every customer we serve.' Under Hines' leadership, Upshop has established a unified software as a service (SaaS) platform for food retail operations which builds on its overall goal of providing greater sustainability, food safety, shrink reduction, and sales growth for its partners, the company said. Sign in to access your portfolio

Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence
Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence

National Post

time30-04-2025

  • Business
  • National Post

Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence

Article content AUSTIN, Texas — Upshop, the leader in store operations technology for grocery retailers, today announced that Mike Sanders has been appointed Chief Executive Officer. Current CEO Shamus Hines will transition to a strategic board role, helping guide Upshop's continued global expansion. Article content Article content Over the last eight years under Hines' leadership, Upshop has grown into the global leader in unified store operations, achieving: Article content The industry's first fully unified SaaS platform for food retail operations. Global expansion and scaling operations to support 450+ retailers and 50,000+ stores worldwide. Significant advances for customers in sustainability, food safety, shrink reduction, and sales growth. Article content This leadership move positions Upshop to accelerate even further—delivering faster innovation, deeper customer partnerships, and greater operational impact for grocery retailers worldwide. Article content Sanders joins Upshop after serving as Chief Revenue Officer at Kaseya, a world leader in AI-driven IT and cybersecurity solutions, where he helped scale operations to support tens of thousands of customers worldwide. He brings a proven record of operational excellence, customer-centric innovation, and rapid growth—all aimed at helping customers achieve greater success and profitability, faster. Article content 'Food retailers are pushing for faster innovation and greater support, and that's exactly what Upshop is going to deliver,' said Mike Sanders, CEO of Upshop. 'Our customers' needs are clear: simplify operations, drive efficiencies, and help stores sell more while reducing waste. I'm excited to build on Upshop's strong foundation and accelerate results for every customer we serve.' Article content For Upshop customers, this leadership transition means more focus than ever on speed, support, and innovation. Sanders will partner closely with Upshop's experienced leadership team to deepen customer relationships, deliver on product roadmaps announced at Altitude 2025, and expand Upshop's unified store operations platform globally. Article content 'I'm thrilled to welcome Mike to lead Upshop through its next chapter,' said Shamus Hines, outgoing CEO of Upshop. 'His proven track record of operational excellence and scaling global software organizations makes him the ideal leader as we build the organizational capabilities needed to meet our customers' demands to innovate faster. I'm genuinely excited about the tremendous impact Mike will have on our business as I transition to a board role.' Article content This transition comes as Upshop doubles down on its mission to help grocery retailers drive sales, cut shrink, and optimize store execution. Upshop is delivering real, usable AI that works where it matters most—on the store floor—empowering teams with smarter forecasting, faster ordering, more accurate production, and tighter inventory control. The recent launch of Total Store Ordering at the Altitude conference showcased Upshop's expanded intelligence and automation capabilities—solutions built to drive measurable results in every aisle, every shift, every day. Article content The vision, strategy, and roadmap Upshop customers rely on remain unchanged—with an even sharper focus on helping retailers boost store performance, drive profitability, and future-proof their operations. Article content Upshop is the leading provider of unified store operations technology for food retailers, simplifying forecasting, ordering, production, inventory, and safety through a single platform. More than 450 retailers and 50,000 stores worldwide rely on Upshop to improve execution, drive sales, reduce shrink, and operate more efficiently. Article content Article content Article content Article content Contacts Article content Media Contact: Article content Article content Article content

Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence
Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence

Business Wire

time30-04-2025

  • Business
  • Business Wire

Upshop Appoints Mike Sanders as CEO to Accelerate Customer Innovation and Operational Excellence

AUSTIN, Texas--(BUSINESS WIRE)--Upshop, the leader in store operations technology for grocery retailers, today announced that Mike Sanders has been appointed Chief Executive Officer. Current CEO Shamus Hines will transition to a strategic board role, helping guide Upshop's continued global expansion. Over the last eight years under Hines' leadership, Upshop has grown into the global leader in unified store operations, achieving: The industry's first fully unified SaaS platform for food retail operations. Global expansion and scaling operations to support 450+ retailers and 50,000+ stores worldwide. Significant advances for customers in sustainability, food safety, shrink reduction, and sales growth. This leadership move positions Upshop to accelerate even further—delivering faster innovation, deeper customer partnerships, and greater operational impact for grocery retailers worldwide. Sanders joins Upshop after serving as Chief Revenue Officer at Kaseya, a world leader in AI-driven IT and cybersecurity solutions, where he helped scale operations to support tens of thousands of customers worldwide. He brings a proven record of operational excellence, customer-centric innovation, and rapid growth—all aimed at helping customers achieve greater success and profitability, faster. "Food retailers are pushing for faster innovation and greater support, and that's exactly what Upshop is going to deliver," said Mike Sanders, CEO of Upshop. "Our customers' needs are clear: simplify operations, drive efficiencies, and help stores sell more while reducing waste. I'm excited to build on Upshop's strong foundation and accelerate results for every customer we serve." For Upshop customers, this leadership transition means more focus than ever on speed, support, and innovation. Sanders will partner closely with Upshop's experienced leadership team to deepen customer relationships, deliver on product roadmaps announced at Altitude 2025, and expand Upshop's unified store operations platform globally. "I'm thrilled to welcome Mike to lead Upshop through its next chapter," said Shamus Hines, outgoing CEO of Upshop. "His proven track record of operational excellence and scaling global software organizations makes him the ideal leader as we build the organizational capabilities needed to meet our customers' demands to innovate faster. I'm genuinely excited about the tremendous impact Mike will have on our business as I transition to a board role." This transition comes as Upshop doubles down on its mission to help grocery retailers drive sales, cut shrink, and optimize store execution. Upshop is delivering real, usable AI that works where it matters most—on the store floor—empowering teams with smarter forecasting, faster ordering, more accurate production, and tighter inventory control. The recent launch of Total Store Ordering at the Altitude conference showcased Upshop's expanded intelligence and automation capabilities—solutions built to drive measurable results in every aisle, every shift, every day. The vision, strategy, and roadmap Upshop customers rely on remain unchanged—with an even sharper focus on helping retailers boost store performance, drive profitability, and future-proof their operations. About Upshop Upshop is the leading provider of unified store operations technology for food retailers, simplifying forecasting, ordering, production, inventory, and safety through a single platform. More than 450 retailers and 50,000 stores worldwide rely on Upshop to improve execution, drive sales, reduce shrink, and operate more efficiently. Learn more at and watch how retailers are winning with Upshop: Upshop Total Store Operations Experience - YouTube.

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