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AmTrust Recognized by Insurance Business with 5-Star Claims Excellence Award
AmTrust Recognized by Insurance Business with 5-Star Claims Excellence Award

Business Wire

time23-06-2025

  • Business
  • Business Wire

AmTrust Recognized by Insurance Business with 5-Star Claims Excellence Award

NEW YORK--(BUSINESS WIRE)--AmTrust Financial Services, Inc. ('AmTrust' or the 'Company') is pleased to announce it has been recognized by Insurance Business America (IBA) as one of the US's top performers in Claims for 2025, determined by broker votes nationwide. The 2025 IBA 5-Star Claims names AmTrust as one of the standout performers and celebrates the Company's exemplary professional abilities and expertise in its Claims organization. To select the best claims service providers for 2025, Insurance Business sourced feedback from insurance brokers. Insurance Business's research team began by surveying a wide range of brokerages to determine what brokers value in a claim's service providers. The team also spoke to hundreds of brokers across the country, asking them to rate the claims service providers they had worked with over the past 12 months. The in-depth information gathered enabled the research team to assign weighted values to each of the criteria being rated by brokers. At the end of the research period, the service providers that received the highest rankings in terms of work quality, specialist expertise, and client service were named 5-star award winners in claims insurance. 'The nation's brokers shared their unrivalled insight to determine the leading claims providers,' said Chris Sweeney, Managing Editor for Special Reports at Insurance Business America. 'AmTrust Financial was recognized for its responsiveness, communication and ability to be there when clients need them the most. This award is testament to the professionalism and commitment AmTrust Financial brings to the industry and additionally showcases its desire to maintain its first-rate standards.' "As one of the nation's leading providers of Workers' Compensation, Businessowners Policy, and General Liability coverages, AmTrust is committed to excellence in our claims organization,' said Ariel Gorelik, Executive Vice President and Chief Operating Officer at AmTrust. 'We continually invest in our people, our systems, and our processes, to deliver outstanding service for our clients and ensure the best outcomes. We are proud that Insurance Business America has recognized the strength of our team, our high level of responsiveness, and our claims management expertise.' About AmTrust Financial Services, Inc. AmTrust Financial Services, Inc., a multinational insurance holding company headquartered in New York, offers specialty property and casualty insurance products, including workers' compensation, businessowner's policy (BOP), general liability and extended service and warranty coverage. For more information about AmTrust, visit

AmTrust Wins Celent Model Insurer Award for Digital Customer Experience
AmTrust Wins Celent Model Insurer Award for Digital Customer Experience

Business Wire

time18-06-2025

  • Business
  • Business Wire

AmTrust Wins Celent Model Insurer Award for Digital Customer Experience

NEW YORK--(BUSINESS WIRE)--AmTrust Financial Services, Inc. ('AmTrust' or the 'Company') has been recognized by Celent as a winner of a Model Insurer award for Digital Customer Experience. Celent is a global research and advisory firm for the financial services industry. The Company won the award for its groundbreaking platform: AmTrust Genius, an AI-powered quoting solution that's redefining how brokers and agents generate insurance quotes. Built into the AmTrust Online broker portal, AmTrust Genius uses Large Language Model (LLM) technology to instantly extract key risk details from different data sources including quotes, proposals, or existing policies. What once required tedious manual keying is now automated – saving time, reducing errors and accelerating deal flow. The platform also suggests cross-selling opportunities tailored to small business' needs. Each quote is benchmarked and enhanced with GenAI-driven, recommendations – giving brokers a clear, personalized rationale for every coverage and limit. 'AmTrust's initiative is a prime example of transformative efficiency in the insurance sector," said Nathan Golia, Senior Analyst at Celent. 'Considering the time savings plus the potential business value of getting these competitive quotes done more quickly and easily, it's nothing short of a slam-dunk to leverage this technology for such a drastic quality-of-life improvement.' 'We sincerely appreciate this award from Celent which recognizes our differentiated approach to providing competitive quotes,' said Ariel Gorelik, AmTrust's Global Chief Operating Officer. 'We lead with a spirit of continuous innovation and are always working on new technologies to improve the user experience. With AmTrust Genius, we are providing our agents and brokers a quick and easy-to-use submission system for Workers' Compensation, Businessowners, and Cyber insurance policies.' Celent's annual Model Insurer Awards recognize the best practices of technology usage in different areas critical to success in insurance. Nominations are submitted by insurance carriers and undergo a rigorous evaluation process by Celent analysts. Celent judges submissions on three core criteria: demonstrable business benefits of live initiatives; the degree of innovation relative to the industry; and the technology or implementation excellence. Celent's annual award program recognizes insurance carriers as 'model insurers' for their outstanding technology initiatives. In order to win, the initiatives must demonstrate clear business benefits, innovation, and technology or implementation excellence. About AmTrust Financial Services, Inc. AmTrust Financial Services, Inc., a multinational insurance holding company headquartered in New York, offers specialty property and casualty insurance products, including workers' compensation, business owner's policy (BOP), general liability and extended service and warranty coverage. For more information about AmTrust, visit

Argo Group Announces Leadership Changes
Argo Group Announces Leadership Changes

Associated Press

time24-03-2025

  • Business
  • Associated Press

Argo Group Announces Leadership Changes

Argo Group International Holdings, Inc. ('Argo' or 'the company'), an underwriter of specialty insurance products, today announced the appointment of Chris Donahue as Chief Executive Officer. Mr. Donahue joined the company in November 2023 as Chief Financial Officer. 'Chris has been integral to the transformation of Argo into a U.S.-focused specialty property & casualty company,' said Jonathan Bayer, Chair of Argo's Board of Directors. 'Argo has a focused strategy for its products and partners and is well positioned for future growth as Chris and the executive team continue to lead Argo.' Mr. Donahue succeeds Jessica Buss, who has served as Argo's Chief Executive Officer since November 2023. David Chan has been named as the company's Chief Financial Officer, having served as Argo's Chief Accounting Officer since 2022. Mr. Chan previously held senior roles at AmTrust Financial Services, Inc., Moody's Investor services, and PwC. 'We greatly appreciate Jessica's leadership through Argo's transformation and her many valuable contributions,' said Mr. Bayer. 'We wish her all the best in her next pursuit.' About Argo Group: Argo Group International Holdings, Inc. is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The company is a wholly owned subsidiary of Brookfield Wealth Solutions. Argo and its insurance subsidiaries are rated ‛A-' by Standard and Poor's. Argo's insurance subsidiaries are rated ‛A-' by A.M. Best. More information about Argo is available at SOURCE: Argo Group International Holdings, Inc. Copyright Business Wire 2025. PUB: 03/24/2025 09:49 AM/DISC: 03/24/2025 09:49 AM

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