Latest news with #AmandeepSingh
Yahoo
4 days ago
- Business
- Yahoo
Centrical Named Leader in 2025 SPARK Matrix™ for Workforce Engagement Management by QKS Group
NEW YORK, Aug. 07, 2025 (GLOBE NEWSWIRE) -- Centrical, the leading AI Performance Experience Platform for frontline teams, has been positioned as a 2025 technology leader in the SPARK Matrix™: Workforce Engagement Management (WEM) report by global advisory firm QKS Group. The evaluation recognizes Centrical's innovation in integrating performance, learning, and quality management into a unified platform, as well as the measurable impact this technology has delivered for customers across frontline operations. The QKS Group SPARK Matrix™ provides a detailed analysis of global market dynamics, vendor capabilities, and competitive positioning. This includes a visual matrix of the top vendors in the WEM space, based on technology excellence and customer impact. The report offers strategic insights to help organizations evaluate and compare vendors, identify differentiators, and make informed technology investments. 'Centrical is advancing in Workforce Engagement Management by integrating performance, learning, and quality management into a single, adaptive system,' said Amandeep Singh, Practice Director & Principal Analyst at QKS Group. 'What stands out is its ability to operationalize engagement, using real-time data to drive timely interventions, behavioral reinforcement, and continuous improvement. In a space crowded with siloed tools, Centrical brings measurable cohesion to frontline workforce strategy.' With the growing need for agile, employee-centric tools to improve performance and engagement on the front lines of customer support, retail, and other service-driven industries, Centrical's platform delivers performance intelligence, AI coaching, and personalized microlearning tailored to individual employee journeys. These capabilities enable frontline teams to continuously develop, close skills gaps, and stay aligned with fast-changing business goals. 'Over the past decade, Centrical has supported the workforce during some of its most pivotal business transformations from digital acceleration and the shift to remote work, to today's AI revolution. In every period of change, we enable organizations to transform from within, starting with their most valuable asset: their people. It's an honor to be recognized by QKS Group for our role in leading the way in workforce engagement,' said Gal Rimon, Founder and CEO of Centrical. Earlier this year, Centrical announced several new product capabilities featuring Agentic AI, including an intelligent assistant for managers and personalized success plans for employees. To learn more about Centrical, please visit About QKS Group QKS Group is a global advisory and consulting firm helping clients achieve business transformation through strategic business and growth advisory services. QKS provides comprehensive market research and strategic insights to support clients in navigating complex, dynamic business environments. For more information, visit About Centrical Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world's leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical's conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching. Recently, Centrical has been recognized as a leader in Workforce Engagement Management by Frost & Sullivan and QKS Group, validating its innovative approach to employee performance and engagement. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London, and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more. For inquiries, contact: Simone Somekh press@ Content Source: with us on LinkedIn- CONTACT: QKS Group Shraddha Roy PR & Media Relations 3rd Floor, Wing 4, Cluster D, EON Free Zone, Kharadi, Pune, India Email: shraddha.r@ while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Yahoo
4 days ago
- Business
- Yahoo
Centrical Named Leader in 2025 SPARK Matrix™ for Workforce Engagement Management by QKS Group
NEW YORK, Aug. 07, 2025 (GLOBE NEWSWIRE) -- Centrical, the leading AI Performance Experience Platform for frontline teams, has been positioned as a 2025 technology leader in the SPARK Matrix™: Workforce Engagement Management (WEM) report by global advisory firm QKS Group. The evaluation recognizes Centrical's innovation in integrating performance, learning, and quality management into a unified platform, as well as the measurable impact this technology has delivered for customers across frontline operations. The QKS Group SPARK Matrix™ provides a detailed analysis of global market dynamics, vendor capabilities, and competitive positioning. This includes a visual matrix of the top vendors in the WEM space, based on technology excellence and customer impact. The report offers strategic insights to help organizations evaluate and compare vendors, identify differentiators, and make informed technology investments. 'Centrical is advancing in Workforce Engagement Management by integrating performance, learning, and quality management into a single, adaptive system,' said Amandeep Singh, Practice Director & Principal Analyst at QKS Group. 'What stands out is its ability to operationalize engagement, using real-time data to drive timely interventions, behavioral reinforcement, and continuous improvement. In a space crowded with siloed tools, Centrical brings measurable cohesion to frontline workforce strategy.' With the growing need for agile, employee-centric tools to improve performance and engagement on the front lines of customer support, retail, and other service-driven industries, Centrical's platform delivers performance intelligence, AI coaching, and personalized microlearning tailored to individual employee journeys. These capabilities enable frontline teams to continuously develop, close skills gaps, and stay aligned with fast-changing business goals. 'Over the past decade, Centrical has supported the workforce during some of its most pivotal business transformations from digital acceleration and the shift to remote work, to today's AI revolution. In every period of change, we enable organizations to transform from within, starting with their most valuable asset: their people. It's an honor to be recognized by QKS Group for our role in leading the way in workforce engagement,' said Gal Rimon, Founder and CEO of Centrical. Earlier this year, Centrical announced several new product capabilities featuring Agentic AI, including an intelligent assistant for managers and personalized success plans for employees. To learn more about Centrical, please visit About QKS Group QKS Group is a global advisory and consulting firm helping clients achieve business transformation through strategic business and growth advisory services. QKS provides comprehensive market research and strategic insights to support clients in navigating complex, dynamic business environments. For more information, visit About Centrical Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world's leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical's conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching. Recently, Centrical has been recognized as a leader in Workforce Engagement Management by Frost & Sullivan and QKS Group, validating its innovative approach to employee performance and engagement. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London, and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more. For inquiries, contact: Simone Somekh press@ Content Source: with us on LinkedIn- CONTACT: QKS Group Shraddha Roy PR & Media Relations 3rd Floor, Wing 4, Cluster D, EON Free Zone, Kharadi, Pune, India Email: shraddha.r@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Hindustan Times
01-08-2025
- Hindustan Times
Ludhiana: PSPCL junior engineers halt work over suspension of two colleagues
In a strong show of dissent, junior engineers of the Punjab State Power Corporation Limited (PSPCL) suspended work across Ludhiana on Thursday to protest the suspension of two technical staff members in connection with an illegal meter connection scam in the Aggar Nagar Division. The protest led to a complete shutdown of operations in the East and West circles of the city, disrupting routine power services. PSPCL employees at Aggar Nagar division protesting against the management in Ludhiana on Thursday. (Manish/HT) The agitating engineers, under the banner of the Association of Junior Engineers and the Technical Services Union, also staged a demonstration at the Aggar Nagar Division office, demanding the immediate revocation of the suspension orders. They alleged that the inquiry which led to the action was unfair and biased, claiming that it was designed to protect senior officials while holding junior employees responsible. Protesting staff claimed the inquiry committee lacked transparency, as it included officials who are either currently serving or had previously worked in the same commercial wing involved in the alleged scam. 'The investigation was neither fair nor independent. This is clearly a cover-up to protect those in positions of power. The inquiry panel conveniently ignored the role of senior officials and targeted two ground-level employees who were simply doing their jobs with limited resources,' said Jagtar Siahar, a union representative. In a detailed letter submitted to the chief engineer (operations), Central Zone, on July 28, the association pointed out that Amandeep Singh, one of the suspended employees, had been posted in the division only four months ago and was not provided a computer or SAP login for the first two months of his posting. 'The scam had been running for over a year. How can an employee who didn't even have an official system ID be responsible for this fraud?' the union questioned. The unions have now warned that if the suspension orders are not revoked, a sit-in will be held outside the chief engineer's office on August 1. Meanwhile, a senior PSPCL XEN, on condition of anonymity, confirmed that the work suspension has impacted field operations. 'Thursday's rainfall added pressure, as restoration work was delayed. Junior engineers supervise linemen during such situations and are also responsible for issuing equipment from stores. If the strike continues, maintaining regular power supply will become difficult,' he said. Reportedly, PSPCL has suspended two employees, Satnam Singh (consumer clerk) and Amandeep Singh (AAE) and terminated one contractual staff member for their alleged involvement in a scam in which illegal meters were issued to unverified consumers by forging entries and exploiting loopholes in the department's online SAP system. When contacted, chief engineer (operations) Jagdev Hans said, 'We have urged higher authorities in Patiala to conduct an independent inquiry into the matter. The department's enforcement wing is also investigating to ensure a fair and transparent outcome.'
Hindustan Times
25-07-2025
- Hindustan Times
Fake immigration firm busted in Mohali, 4 held
Four individuals involved in running a bogus immigration consultancy firm in Phase 7 of Mohali have been arrested by Mataur police. Acting on a tip-off, the police conducted a raid on the AVM Global Immigration Consultancy on Wednesday night. Police said that the firm operating illegally for the past four years failed to produce any valid accreditation or licence from immigration authorities. A case has been registered against the accused under Section 318(4) (cheating) of the BNS and Section 24 of the Emigration Act. (HT photo for representation) According to police officials, several fake documents and files were seized during the raid operation and investigations are underway to identify the number of individuals defrauded by the consultancy and the amount of money collected from visa aspirants. The operation was led by ASI Sheespal Singh. Four arrested individuals have been identified as Amandeep Singh, a resident of Bhago Majra, Mohali, Pawan Kumar and Mansi, both residents of Sector 69 and Simran, a resident of Dehradun. Police said that all four were involved in the operations of the consultancy and allegedly played roles in duping clients with false promises of overseas jobs and visas. 'The firm has been operating without a valid immigration licence for nearly four years. It was offering fake promises of study visas and PR to countries like Canada and Australia in exchange for hefty payments,' said a police official. A case has been registered against the accused under Section 318(4) (cheating) of the BNS and Section 24 of the Emigration Act.
Time of India
23-07-2025
- Automotive
- Time of India
New bridge no respite for Sec 21 residents as fruit shops stall traffic
1 2 Panchkula: Despite the opening of a new bridge over the Ghaggar, local residents have claimed that traffic chaos on the road dividing Panchkula Sectors 20-21 has been exacerbated by temporary shops. As per sources, about five shops have come up at the spot to sell fruits and veggies. "A number of vehicles stop at the site, which results in a bottleneck," said a local. "The authorities failed to install traffic lights, speed breakers, and proper deployment of traffic cops here. Further, shops have been allowed to operate on this busy road. Commuters park their vehicles on the roadside to buy items, which adds to the long queue of vehicles waiting for the traffic to move. It is a nightmare during morning and evening hours," lamented Amandeep Singh, a resident of Sector 20. "These are a few shops right now, but we fear the number will grow gradually, and our problems will increase. The shops should be allowed in some other area. Our repeated pleas have fallen on on deaf ears. Is this the way they are going to curb traffic jams and road accidents on this road?" added Manish Sharma, another resident of Sector 20. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Learn How To Write Faster for Work (Find Out Now) Grammarly Learn More Undo Another issue flagged by the area residents is that while traffic cops are present at Sector 20, none can be seen on Sector 21 side. "No one is there to take care of the rush during school and office hours on our side of the road. In the absence of traffic lights and speed breakers, it is an open invitation to mishaps," added the residents. However, City Traffic SHO Sunil Kumar said there is no space for policemen to stand on the Sector 21 road. The traffic police had earlier proposed two traffic light junctions, one at the Sector 21 turn and another near the Army society in Sector 21, but the idea is only on paper as of now. It may be mentioned that after the new bridge, which connects sectors 20-21 with 24-26, opened in April, this particular 20-21 dividing road has been facing a huge traffic flow. MSID: 122836979 413 |
