Latest news with #AmazonReturns
New York Times
11-07-2025
- General
- New York Times
‘They Kept Coming': Hundreds of Packages Pile Up Outside Woman's Home
About a year ago, a single package appeared on Karen Holton's porch in San Jose, Calif. She was bewildered; she had not ordered anything, and neither had her neighbors. So she dropped the package at U.P.S., and thought that was the end of it. She was wrong. 'They kept coming,' Ms. Holton, 55, said in an interview on Friday. It was just the beginning of a yearlong ordeal as the unintended recipient of misdirected Amazon returns. Over months, an onslaught of cartons and boxes grew at the doorstep of Ms. Holton's home, a single-family house on a corner lot, in stacks so high that she was unable to easily use her door or get to her mail. 'They were always put on my porch, or if the porch was too full, they would pile up outside,' she said. 'It was hit and miss. A couple of weeks there were none. And then 10 in a week. No rhyme or reason to it.' 'I had to move them if I wanted to be able to use my porch or get into my house,' she said. Eventually, she started to move them to the carport, and covered the boxes with a tarp, worried about rain, fire and rodents. The chaotic stacks of mismatched packages grew into musty walls so tall that she was unable to park there. Want all of The Times? Subscribe.
CNET
06-07-2025
- Business
- CNET
You Can Still Make Free Amazon Returns. Here's How to Avoid Fees Ahead of July Prime Day 2025
Amazon's Prime Day event, running from July 8 to 11, is just around the corner. If you're planning to stock up on tech, household essentials or that robot vacuum you've been eyeing, there's something important you'll want to keep in mind: not every purchase will be a keeper. And now, some returns may cost you. Amazon introduced a $1 surcharge for returning certain items via The UPS Store, especially when a closer, cost-free option is available. But don't worry, there are still plenty of free and easy return alternatives. Here's what you need to know to avoid unnecessary fees and how to make returns stress-free after Prime Day shopping. Start your return the right way Begin by visiting your Amazon Orders page and selecting the item you want to send back. Choose a reason for the return, then review your drop-off and pickup options. Amazon will show you eligible locations. If your item qualifies for multiple return methods, keep an eye out for the ones marked "no-box, no-label" -- those are your free-ticket returns. Free Amazon return options near you Kohl's and Staples CNET Kohl's and Staples locations across the US accept Amazon returns at no cost. Just choose one of these retailers as your drop-off spot when initiating your return. You'll receive a QR code to show in-store and there's no need to repackage the item. Better yet? Some stores may reward you with in-store discount coupons just for stopping by. Whole Foods Market You can also drop off returns at select Whole Foods locations. As with Kohl's, you'll get a QR code to scan when you arrive. However, not all Whole Foods stores support Amazon returns and some may require you to box the item beforehand, so double check the return instructions during checkout. Amazon Fresh, Amazon Go and Amazon Lockers If you're lucky enough to live near an Amazon-owned store, such as Amazon Fresh or Amazon Go, you might be able to drop your item there. Choose Amazon Store Dropoff and follow the provided instructions. For Amazon Hub Lockers, you'll typically need to box your return first, but materials may be available on-site. UPS return options: Free or fee? Drop off at The UPS Store UPS Store drop-off is often free unless a closer free location is available. In that case, Amazon may charge you a $1 convenience fee. You'll still get a QR code and The UPS Store will handle packaging and labeling for you. Schedule a UPS pickup For maximum convenience, Amazon lets you request a UPS pickup from your doorstep. You'll need to pack the item yourself, but UPS provides the label. While this can be a great option, a small fee may apply depending on the item and your location. Amazon will notify you during the return process. Pro tip: Check each return option closely As Prime Day deals roll in next week, it's smart to know your return options in advance. Amazon makes it relatively easy to send back items, but fees and eligibility can vary based on where you live, how far you are from partner stores and what you're returning. By choosing the right return method, you can skip the hassle and the charges. Stay tuned to CNET for the latest on Amazon Prime Day 2025, including expert advice on scoring the best tech, smart home gear and more. For even more bargains, take a look at our full roundup of the best Amazon deals under $100.
Yahoo
03-03-2025
- Business
- Yahoo
Kohl's to open location in Odessa at the end of March
ODESSA, Texas (KMID/KPEJ)- This morning the new Kohl's in Odessa announced its grand opening is set for Friday, March 28th. The 35,000-square-foot store is located at 6209B HWY 191 SR WB and will feature customer conveniences like self-pickup and Amazon Returns. The store will also include a Sephora and highlight popular categories such as home, dresses, gifting, and footwear. It will also feature big-name brands such as Nike, Under Armour, Adidas, Sonoma Goods for Life, LC by Lauren Conrad, Simply Vera by Vera Wang, Nine West, and more. The Odessa location will mark the 90th Kohl's location in Texas and the 2nd location in the Permian Basin. The new location comes just two months after the retail chain announced their plans to close 27 stores nationwide, including one in Dallas, by April. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
