2 days ago
CUMTA to roll out app to integrate metro, bus, last-mile connectivity
Chennai: Chennai unified metropolitan transport authority (CUMTA) will roll out a single ticketing app in the first week of September to integrate Metro Rail, MTC buses, Namma Yatri autos, and cabs.
MRTS and suburban trains will be added later this year.
While cities like Mumbai and Bengaluru already have integrated ticketing for buses and metros, Chennai's app will make it the first initiative in India to bring cabs, autos, buses, metros, and trains onto one platform.
For example, a commuter travelling from Nandanam to VR Mall can open the app, whose name is yet to be finalised, enter start and end points, and receive the best route.
This could mean taking the metro to Koyambedu and then a Namma Yatri auto to the mall, with a single QR code generated for the entire journey. Once the commuter exits at Koyambedu, the auto will be booked automatically, with payment for the auto made separately.
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The project, costing around 8.75 crore in labour and establishment expenses, is backed by a primary contract with Namma Yatri and MoUs with MTC and CMRL. Agreements with Southern Railways for MRTS and suburban trains are in the pipeline.
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CUMTA aims to promote 'Mobility as a Service', encouraging people to choose public transport.
With MTC's 34.5 lakh daily riders, suburban and MRTS rail's 9.27 lakh, Metro's 3.3 lakh, and over 7,000 Namma Yatri trips a day, the service will unite all modes in five phases. Phase two will integrate fares, and phase three will extend the service beyond the city. The app, initially called 'Anna-Ride Booking', will get its official name and logo next month after a meeting with chief minister M K Stalin and CUMTA's chairperson.
Commuter Rithvik K, at Thousand Lights Metro, said, "This is great if implemented without bugs. Half the time I fear cancellations from drivers of cab aggregators. If this app books an auto automatically, that worry is gone."
Principal architect in Urban Design Collaborative, Nirmal S John Britto, said, "Cities like London have a similar app called Citymapper, so this is a first for India. But like Google Maps, it must adapt to Indian realities. In the West, apps give real-time updates on road closures or repairs. We don't have that here. It should also recognise micro-streets in areas like Sowcarpet or Royapettah, which add historical value for first-time commuters.
Without that, it may fall short."
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