Latest news with #AnthonyGoonetilleke
Yahoo
16-06-2025
- Business
- Yahoo
From Generic to Verticalized: Amdocs Unveils a Standard for Skilled, Trustworthy Telco-Grade AI Agents
In collaboration with Amazon Web Services (AWS) and NVIDIA, whitepaper introduces a framework for telco-verticalized AI agents, emphasizing ontology, reasoning, simulation, trust and brand engineering JERSEY CITY, NJ / / June 16, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today unveiled a new standard defining what makes a telco AI agent an advanced, verticalized enterprise offering. In a whitepaper titled "AI Verticalization for Telcos," Amdocs presents an outline for telco-grade agents that are skilled, brand-engineered, trustworthy, and autonomous-capable of transforming how CSPs engage with customers and operate their networks. While the telecom sector has embraced generative AI at pace, many deployments fall short of true operational integration. This whitepaper defines a Telco-Grade Agent as one that is "verticalized"-deeply embedded with telco-specific skills, ontologies, and reasoning capabilities. These agents go beyond surface-level interactions, delivering network-aware, context-sensitive responses and executing intelligent decision-making rooted in domain expertise. "In the age of AI, the difference between automation and intelligence lies in specialization," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "Telco-grade agents aren't just smart-they're industry-native. They speak the language of networks, services, and customers, and they act with purpose. This framework ensures that CSPs don't just implement AI-they implement it right." Key aspects of a telco-specific AI agent include: Ontology is the Backbone of Telco Intelligence For AI agents to operate effectively in the telecommunications industry, they must understand the language, logic, and structure of telco systems. That's where ontology - a formal representation of domain knowledge that enables consistent data interpretation across platforms and tasks - becomes necessary. A well-defined telco ontology provides AI agents with a contextual understanding of service plans, technical specifications, billing structures, and customer interactions. To support this, a robust ingestion pipeline is needed-capable of handling a variety of data types that agents rely on, including real-time streams, time series data, and other structured and unstructured sources. By leveraging in-context learning and telco-specialized large language models (LLMs), agents gain advanced reasoning capabilities and adaptability. This structured framework ensures AI agents deliver accurate, relevant, and uniform responses, while allowing for seamless collaboration across systems and sub-agents. Autonomy and Predictive Reasoning That Works AI agents must operate with true autonomy-detecting issues, initiating actions, collaborating with other agents, and escalating to humans when needed-all before a customer ever reaches out. This shift from reactive support to proactive service unlocks measurable gains in efficiency and customer satisfaction. Beyond access to telco data, agents must be able to reason with it-applying domain-specific logic, workflows, and best practices to deliver decisions and actions aligned with industry expectations. This is what enables truly intelligent, telco-effective autonomy. Digital Twin and Simulation For operators, a digital twin is a real-time virtual replica of their physical network, designed to support reliable, data-driven decision-making. By continuously ingesting data and enabling high-fidelity simulations, it provides actionable insights that lead to trusted, efficient execution. Data, analytics, and AI/ML form the core foundation of any effective digital twin. Simulation plays a critical role by offering a safe and scalable environment to train and test AI agents. It allows agentic AI to learn complex decision-making, anticipate outcomes, adapt strategies, and operate autonomously-without real-world risk. When combined with a telecom network digital twin-fed in real time by data from base stations, routers, and user devices-this creates an autonomous network that can self-optimize, dynamically manage resources, and even self-heal. The result: improved performance, lower operational costs, and a significantly enhanced customer experience. Brand Engineering: Designing the Digital Face of the Enterprise As AI agents become the first touchpoint between companies and their customers-across industries, not just in telecom-how they sound, look, and respond carries real brand weight. Agents can't just be generic; they must embody the voice, tone, and personality of the brand in action. This shift matters because customers are paying attention. In a global study* commissioned by Amdocs in collaboration with McCann Tech agency and Coleman Parkes, 80% of consumers said they trust AI agents to resolve service issues, and 60% believe AI can positively shape their perception of a brand-when done right. That trust isn't automatic; it's earned through intentional design, from the agent's voice and visual presence to the way it behaves and adapts to each interaction. Trust Can't Be Trivial Enterprise-grade Agents must also possess robust non-functional capabilities. These horizontal capabilities encompass crucial aspects like trust and security, which are fundamental to the reliability and effectiveness of GenAI solutions in the telecommunications sector. By integrating these horizontal attributes, telco agents not only enhance their service delivery but also ensure that operations are secure, compliant, and trustworthy, thereby fostering stronger customer relationships and confidence. Ongoing Collaboration with Amazon Web Services (AWS) and NVIDIA Amdocs continues to work closely with NVIDIA to integrate NVIDIA's full-stack AI foundry service - a collection of NVIDIA AI Foundation Models, NVIDIA NeMo™ framework and tools, and NVIDIA DGX™ Cloud that gives enterprises an end-to-end solution for creating custom generative AI models - with Amdocs' generative AI offering, amAIz Suite. The collaboration has focused on harnessing generative AI to transform customer experiences, network automation and deliver operational efficiencies. Amdocs leveraged NVIDIA DGX™ Cloud on AWS to test and tune multiple models, while using NVIDIA NIM microservices, a part of the NVIDIA AI Enterprise software platform, to rapidly deploy models for seamless, scalable inference with industry-standard APIs. Amdocs has partnered with AWS to build enterprise-grade, cloud-native AI solutions that deliver production-ready capabilities for communication service providers (CSPs). Through this collaboration, Amdocs' amAIz Suite integrates the comprehensive generative AI stack of AWS-including Amazon Bedrock for foundation model access, AWS purpose-built data services for real-time processing, and scalable cloud infrastructure-to enable telco-grade agents that meet the critical requirements for enterprise AI: adaptability, scalability, data integration, and adherence to privacy and security standards. Amdocs, AWS, and NVIDIA have demonstrated several collaborations that show the real-world impact of GenAI in telecom. The first, presented at Digital Transformation World Asia, explored how GenAI can enhance billing and customer care and sales experiences. The second, unveiled at Mobile World Congress Barcelona and NVIDIA GTC, introduced a framework for autonomous network operations through intelligent network agents. Amdocs will be demonstrating its joint AI agent solutions with NVIDIA at TM Forum's Digital Transformation World Ignite in Copenhagen, June 17-19, 2025. *Survey, interviews and focus groups of 120 CSP leaders and 7,025 consumers aged 18-69 in 14 countries across North America, Europe, and Asia. Supporting Resources Download the whitepaper, AI Verticalization for Telcos Read the blog, Amdocs Leads the Charge in Telecom AI Innovation Through Strategic NVIDIA Collaboration Learn more about Amdocs amAIz Suite Keep up with Amdocs news by visiting the company's website Follow us on X, Facebook, LinkedIn and YouTube About Amdocs Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit Amdocs' Forward-Looking Statement This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macroeconomic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, changes to trade policies including tariffs and trade restrictions, as well as the current inflationary environment, and the effects of these conditions on the Company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the Company's customers. Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the Company's offerings and operations, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024, filed on December 17, 2024, and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025, and for the second quarter of fiscal 2025 on May 19, 2025. Media Contacts Michael ZemaAmdocs Public RelationsMzema@ SOURCE: Amdocs Management Limited View the original press release on ACCESS Newswire Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
07-05-2025
- Business
- Yahoo
T-Mobile Czech Republic Completes Billing & Charging System Upgrade with Amdocs
Completion of this upgrade ensures seamless service continuity and operational efficiency, enhancing customer experience by enabling faster, more agile, and reliable service delivery JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, announced today the successful completion of a major billing and charging system upgrade for T-Mobile Czech Republic, one of the country's leading service providers that also operates a mobile network under the same name. This milestone marks a significant step in the service provider's digital transformation journey. During the modernization of its billing and charging infrastructure, Amdocs executed the upgrade without disrupting the Czech service provider's customer experience. The new platform provides T-Mobile Czech Republic with a reliable and future-ready foundation for billing and charging operations, supporting both current needs and future growth opportunities. "Amdocs has been a valuable partner in our journey to transform our IT systems and enhance our competitive edge," said Abhishek Goel, IT Director at T-Mobile Czech Republic & Slovak Telekom. "The smooth execution of this upgrade is a testament to the strong cooperation between T-Mobile Czech Republic and Amdocs. The project was delivered without any delays, ensuring operational efficiency while minimizing disruptions. This successful upgrade strengthens our IT landscape, providing a stable foundation for future innovations." "We are proud to support T-Mobile Czech Republic's vision of becoming a more agile and flexible provider in the local market," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "Our partnership is built on trust, flawless execution, and a shared commitment to innovation. This successful upgrade demonstrates how our technologies and expertise empower service providers to deliver enhanced, seamless digital experiences for their customers." Supporting Resources Keep up with Amdocs news by visiting the company's website Follow us on X, Facebook, LinkedIn and YouTube About Amdocs Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit
Yahoo
07-05-2025
- Business
- Yahoo
A1 Bulgaria Successfully Completes Major Platform Upgrade with Amdocs to Improve Customer Experience
Convergent charging platform upgrade is the final stage in the Bulgarian operator's platform modernization program, providing end users with faster response times, greater billing transparency, and improved service reliability JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, announced today that A1 Bulgaria has successfully completed a comprehensive modernization of its convergent charging platform, marking the culmination of A1 Bulgaria's platform modernization program, which includes Amdocs' flagship monetization and customer care solutions. With these solutions, A1 Bulgaria's end users can now enjoy smoother interactions, quicker resolutions, and real-time access to accurate account information, elevating their overall experience. The upgrade delivers performance improvements, including the ability to process millions of events per hour and handle thousands of transactions per second-both representing a leap in efficiency. Billing processing time has been reduced by more than half, and customer-facing interactions are now almost twice as fast, enhancing service quality and responsiveness. Additionally, backend API performance has improved significantly, while data synchronization times have been cut by over half. "We are at the forefront of digital transformation offering innovative services to answer the versatile digital needs of businesses and end-consumers alike," said Borislav Simeonov, Chief Technology Officer at A1 Bulgaria. "Therefore, Amdocs' expertise has been beneficial in achieving our ambitious goals. We've achieved a seamless upgrade that positions us to meet evolving market demands and better serve our customers with greater speed and reliability. We look forward to leveraging these advancements to continue leading the market." "Scalability, agility and flexibility are key to both continued growth and to meeting the rapidly evolving experience expectations of customers," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "We're proud to celebrate this milestone at A1 Bulgaria as they deliver seamless connected experiences to their customers." Supporting Resources Keep up with Amdocs news by visiting the company's website Follow us on X, Facebook, LinkedIn and YouTube About Amdocs Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit
Yahoo
04-03-2025
- Business
- Yahoo
Botswana Telecommunications Corporation Selects Amdocs to Modernize its Billing Platform, Enhancing Service Delivery and Driving Innovation
Collaboration marks significant milestone in African service provider's strategy to becoming a digital service provider, the new unified platform will empower BTC to meet evolving market dynamics and capture new revenue opportunities JERSEY CITY, NJ / / March 4, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Botswana Telecommunications Corporation (BTC) has selected Amdocs to modernize its convergent charging and billing platform. This collaboration marks a significant milestone in BTC's digital transformation journey, aiming to enhance service delivery and drive innovation across Botswana. The strategic initiative focuses on upgrading BTC's existing billing systems to a unified platform, providing a comprehensive customer view across all services and product lines. This transformation is set to streamline operations, reduce complexity, improve service fulfillment efficiency, and improve customer experience. Moreover, the enhanced platform, with enhanced security and stability ensures business continuity, enabling BTC to swiftly adapt to changing market dynamics and seize new revenue opportunities in new B2B verticals, 5G, and cloud-based services. "Collaborating with Amdocs to modernize our charging and billing infrastructure is a pivotal move in our evolution from a traditional telco to a digital services provider," said Nelson Disang, General Manager - Information Systems at BTC. "This upgrade will unlock new revenue streams and foster innovation, accelerating time to market and allowing us to stay ahead of competitors." "Amdocs is proud to support BTC in this transformative step toward modernizing their billing systems and streamlining operations," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "This initiative will allow BTC to unlock powerful new tools to monetize emerging revenue opportunities and better serve their customers in Botswana while continuing to innovate for the future." Supporting Resources Learn more about Amdocs Charging Keep up with Amdocs news by visiting the company's website Follow us on X, Facebook, LinkedIn, and YouTube About Amdocs Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit Amdocs' Forward-Looking Statement This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024 filed on December 17, 2024 and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025. Media Contacts Mario HajiloiziAmdocs Public RelationsE-mail: Katie OwenBabel PR for AmdocsTel: +44 (0) 7490 131475Email: amdocs@ / SOURCE: Amdocs Management Limited View the original press release on ACCESS Newswire Sign in to access your portfolio
Yahoo
27-02-2025
- Business
- Yahoo
MWC 2025: Amdocs Unveils CES25, the Next-Generation of its Generative AI-Led Suite Built on the Cloud
The new CES25, powered by the Amdocs amAIz suite, enables agentic customer experiences, comprehensive monetization models and network and service automation for consumers and businesses alike; the agile, open, modular and configurable CES25 is tailored to fit service providers of all sizes and supports multi-cloud deployment options and flexible consumption models Amdocs will be showcasing CES25, CES agentic experience and other solutions at Mobile World Congress Barcelona, March 3-6 JERSEY CITY, NJ / / February 27, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced it will showcase its new CES25 suite, the most advanced version of the Amdocs Customer Experience Suite redefining business, operations, network and AI & data domains, at next month's Mobile World Congress in Barcelona. "CES25 unlocks the full potential of next-generation technology capabilities that empower service providers to capitalize on new monetization models, while delivering seamless customer experiences," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "CES25 was born on the cloud, natively infused with generative AI capabilities spanning network to experience. We are excited that our new CES25 suite will ensure service providers are able to unlock new revenue opportunities while achieving cost leadership across their operations." A key addition to CES25 is the new Amdocs amAIz telco intelligence suite, a holistic, modular portfolio of telco-native data management, AI, machine learning (ML) and generative AI (GenAI) platforms, applications and services, pluggable to any ecosystem. Powered by the amAIz suite, the entire CES25 portfolio is embedded with data analytics and ML capabilities and GenAI Agents to elevate customer and employee experience, drive growth and innovation, and optimize service providers operations. The portfolio makes service providers agentic-era ready, empowering them to quickly and effectively launch GenAI agents. The amAIz portfolio includes: Telco GenAI Agents which seamlessly orchestrate and automate complex processes and workflows to dramatically reduce operational cost, while optimizing token utilization and enhancing accuracy and speed. The amAIz Sales, Care, Network and Marketing Agents can be deployed over any exiting IT and network stack. Analytics and ML-based data applications which proactively identify and address key experience drivers and provide recommendations and actionable insights to ultimately boost customer satisfaction, drive business growth, automate processes and reduce operational cost. amAIz data apps can be deployed over any exiting IT and network stack, and pluggable to any data store and AI ecosystem. Telco GenAI platform leveraging Amdocs' partnership with NVIDIA, Microsoft, AWS and Google Cloud to effectively and efficiently utilize GenAI foundation models and LLMs for introducing a trusted telco agentic experience AI & Data platform aligned with the latest data lakehouse architecture and data mesh capabilities to efficiently collect, arrange and process vast amounts of telecommunications data across an operator's entire business, while breaking data silos to ensure seamless data management and utilization AI and GenAI services designed to tackle fragmented data challenges, ensure compliance, and accelerate innovation with AI-ready foundations and workflows. From integrating data sources to deploying service-as-a-software solutions, Amdocs AI and GenAI services enable service providers to evolve their data ecosystem with agility, intelligence, and seamless scalability. The CES25 portfolio is designed to drive service providers' B2C, B2B and B2B2x growth with a rich offering of products and platforms that can be deployed either as standalone, or in any combination, leveraging pre-integration and thousands of certified end-to-end flows and user journeys. Aligned with the industry's focus on business segments, CES25 digitalizes and automates service providers' lead-to-care processes and end-to-end customer lifecycle management for businesses of any size. Spanning the complete customer lifecycle from marketing, commerce, sales and ordering, through delivery, fulfilment and activation, to billing and care, CES25 provides end-to-end modular capabilities to enable service providers to profitably grow their B2B business, monetizing advanced connectivity solutions and offering partner-enriched vertical market solutions. CES25's enhanced B2B capabilities simplify end-to-end processes for corporate and government customers, enabling agility and accuracy for complex B2B deals. It also supports an automated experience for mid-tier business customers, enabling service providers to effectively serve high-volume business segments. All CES25 products are empowered by embedded analytics, co-pilots and agents to provide contextual insights, bringing the power of business intelligence directly to the point of decision-making, enhancing productivity and data-driven decision-making across various business and operational processes. The new CES25 portfolio is comprised of: Amdocs Customer Engagement Platform, built in partnership with Microsoft. This is a complete telco-verticalized CRM solution serving both the consumer (B2C) and enterprise (B2B) markets and delivering unified and omnichannel AI-driven customer journeys. The platform spans the entire customer lifecycle -- marketing, commerce, sales, ordering, and customer service -- and leverages the Amdocs Low-Code Experience Platform for accelerated introduction of new customer experiences, and rapid go to market for any product or bundled offering, over any channel, in real time and at scale. The platform also includes the next-generation configure-price-quote product, Amdocs CPQ Pro, which digitalizes the B2B sales processes and enables service providers to offer advanced enterprise services for all business types by leveraging GenAI capabilities. Amdocs Catalog, which enables service providers to quickly expand offerings beyond connectivity by supporting new pricing models, dynamic promotions, and diverse service bundles. With proven hyper-scalability and resilience, and featuring a cloud-native, microservices-based architecture, Amdocs Catalog seamlessly integrates with existing telecom IT systems to serve as a unified source of product and service data for the telco's consumer, business and government offerings. Amdocs Freestyle Billing, a flexible cloud-native real-time billing solution powered by machine learning to enable personalized billing experience and facilitate the launch of innovative monetization models for advanced B2C and B2B digital services, including network assets monetization. Amdocs Charging, which caters to a wide range of customer needs from over 200 million subscribers to under half a million. It empowers business users to swiftly respond to market demands and experiment with innovative pricing schemes and business models. It also enables network feature monetization, particularly in areas such as B2B2X, IoT, and API monetization Amdocs Intelligent Networking suite, which advances service providers in their journey towards autonomous networks, supporting zero-touch self-operating networks through intent-driven, closed-loop management, connecting predictive assurance with inventory and orchestration, and leveraging comprehensive data to evolve towards an end-to-end digital twin of the service provider's network and its overlaying services. Amdocs MarketONE SaaS platform for managing and monetizing digital service subscriptions, with hundreds of pre-integrated leading digital merchant partners of all types. The platform enables resellers and service providers to rapidly launch new value-added services with a frictionless digital customer experience, strengthening customer acquisition and retention, while growing revenue beyond traditional telco services Amdocs eSIM Cloud, a SaaS-based eSIM solution, which offers service providers a quick and easy way to start supporting eSIM devices and vendors so that they can rapidly launch and support new eSIM devices and services. Supporting Resources Learn more about CES25 Keep up with Amdocs news by visiting the company's website Follow us on X, Facebook, LinkedIn and YouTube About Amdocs Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit Amdocs' Forward-Looking Statement This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other global or regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024 filed on December 17, 2024 and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025. Media Contacts Mario HajiloiziAmdocs Public RelationsE-mail: Katie OwenBabel PR for AmdocsTel: +44 (0) 7490 131475Email: amdocs@ / SOURCE: Amdocs Management Limited View the original press release on ACCESS Newswire Sign in to access your portfolio
