Latest news with #AppianWorld
Yahoo
19-05-2025
- Business
- Yahoo
From Silos to Synergy: Agentic AI is transforming financial services
In an industry long dominated by cautious innovation and legacy constraints, Appian is helping financial services companies achieve something rare: agility without compromise. With a platform built on process orchestration, data unification, and now agentic AI, the company is helping traditional firms act more like startups, without abandoning their enterprise rigor. 'We've worked with financial services companies since the company was founded 25 years ago. They are our biggest vertical,' said Sanat Joshi, EVP - product and solutions at Appian. 'They've invested a lot in IT transformation, and we see this as a massive opportunity for them to get a big return on that investment.' Now, Appian's latest leap, Agentic AI, is poised to reshape how banks deploy automation and AI. Through Agent Studio, companies can create and deploy intelligent agents in minutes, tightly integrated into enterprise-grade processes. At this year's Appian World, Agent Studio was arguably the most talked-about release. It enables customers to build AI agents that do more than just automate, they orchestrate end-to-end processes. 'Literally in a matter of minutes, you can create a production-quality agent and deploy it,' Joshi said. 'Early customers are seeing phenomenal results.' But Appian's approach differs sharply from the industry norm. Where many vendors treat AI agents as stand-alone bots or chat tools, Appian embeds them within business workflows. The company believes this integration, AI plus process, is the unlock for exponential value. 'Business process plus agents are so much more exponentially powerful,' he added. 'That's the core difference.' To make that work, Appian provides the structure. The process engine acts as a framework for agents, offering full logging, auditability, and goal setting. The platform's data fabric supplies agents with the precise, role-secured information they need, 'data is the oxygen for agents,' Joshi noted. This foundation also enables faster development. By layering large language models (LLMs) onto existing infrastructure, teams can create and deploy intelligent systems in record time. And for financial services firms, that speed can mean real revenue. One case in point: A customer recently used Appian to launch a new crypto wallet product that integrates both fiat and digital assets. From concept to launch, it took just eight weeks and brought in $30m in customer deposits almost immediately. 'They were able to do this in eight weeks and get the product out,' he said. 'That's just one example of how fast these guys can go.' Such speed is critical in an industry where competition from fintechs, shifting regulations, and rising customer expectations are driving the need for change. Financial institutions have long been plagued by fragmented systems; transactional silos created through decades of automation projects. Appian's goal? Span those silos and unify data, process, and AI under one platform. Joshi expressed: 'That's really our uber objective or North Star, if you will.' But tech alone isn't enough. Many financial services leaders, enchanted by the ease of prototyping tools like OpenAI, assume that building production-grade AI is just as simple. 'There's a big misperception that it's easy to prototype AI, and therefore it should be easy to deploy,' he said. 'But it's not. IT raises real concerns, data security, compliance, governance. That's where we come in.' Appian addresses these concerns head-on. The platform uses private AI that respects enterprise compliance boundaries: no data is stored, all interactions are logged and audited, and models aren't trained on customer data. Appian also handles version control for models, ensuring predictable performance even as model providers evolve. Appian's AI Copilot, unlike Microsoft's similarly named tool, is model-agnostic and deeply embedded in workflows. It selects the best model for each task, balancing speed, accuracy, cost, and regulatory needs. 'Copilot is a generic term suggesting an assistant working side-by-side, without control but with delegated tasks,' the executive explained. 'Ours is based on Appian and built for enterprise-grade control.' To ensure governance, Appian offers Process HQ, a command center that oversees agent behaviour and enables continuous improvement. By marking outcomes as good or bad, organisations create a closed loop learning system. Process mining tools feed into this, identifying bottlenecks and opportunities for further optimisation. 'So yes, process mining, Process HQ, these are still very important,' Joshi emphasised. 'In fact, one would say they become exponentially more important now that agents are part of the mix.' Looking ahead, Appian plans to enhance Process HQ with generative AI-based summaries and recommendations. Instead of dashboards, business users will receive proactive insights directly helping them stay ahead of risks and opportunities. For an industry still navigating legacy constraints, this future is tantalising. 'Traditional financial institutions can stay competitive if they move fast and move smart, we give them the agility of a startup with the discipline of an enterprise.' By integrating AI deeply into processes, rather than treating it as a bolt-on Appian is helping banks and insurers not just modernise, but future-proof. And perhaps most importantly, it's helping them finally realise the value of investments made years ago. "From Silos to Synergy: Agentic AI is transforming financial services" was originally created and published by Private Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
30-04-2025
- Business
- Yahoo
Appian Congratulates 2025 Partner Award Winners for Delivering Impact with AI and Process Orchestration
SYDNEY, May 1, 2025 /PRNewswire/ -- Appian (NASDAQ: APPN) today announced the Partner Award winners at its annual Appian World global conference. This year's winners have created innovative solutions on the Appian Platform to deliver significant client impact and value. "Our 2025 Partner Award winners exemplify the transformative power of the Appian Platform," said Christopher O'Connell, Global Leader of Partners & Alliances at Appian. "These organisations are not just implementing technology. They are driving real business outcomes. Our partners are helping clients streamline operations and enhance customer experiences to unlock new levels of innovation with AI across industries. We are incredibly proud of their achievements and the impact they are making for clients around the globe." Global Delivery Award: KPMGRelying on its technology ecosystem, KPMG empowers clients to drive large-scale digital transformation through its deep industry expertise and advanced Appian implementation capabilities. Focused on enhancing customer experience and driving business growth with compliance through operational efficiency, KPMG delivers accelerated outcomes across sectors. KPMG has enabled clients to streamline complex processes with AI and automation on the Appian Platform. Global Growth Award: DeloitteDeloitte's alliance with Appian is driving transformative impact across industries and regions to solve complex challenges in financial services, life sciences, public sector, and more. Fuelled by rapid growth in North America, Europe, and Australia, Deloitte has achieved a 97% increase in Appian-related services revenue since FY22. A 96% year-over-year rise in Appian certifications reflects Deloitte's investment in talent through its Appian Centre of Excellence and Community of Practise. This growth strategy ensures clients are equipped with cutting-edge technology capabilities like AI and process orchestration to meet evolving market demands. Americas Delivery Award: PerficientThe global digital consultancy has 40+ global locations with 25 years of industry experience in healthcare, automotive, energy, and manufacturing. Its Appian practise achieved 30% revenue growth and nearly doubled its sales pipeline in 2024, driven by close collaboration with Appian sales teams. The team also expanded its offshore capabilities by over 40%, reinforcing Perficient's delivery excellence and deepening its global Appian partnership. Perficient played a pivotal role in qualifying inbound leads and supporting key wins, including successful engagements with a prestigious managed health care provider and a health insurance company in the U.S. Americas Growth Award: PwCCombining deep industry knowledge with Appian's delivery expertise, PwC offers a strong Appian Centre of Excellence for global market-leading implementation and innovation. One of PwC's leading solutions, the Interactions Hub —a SaaS solution built on Appian and managed by PwC—achieved significant growth in 2025. Purpose-built to help improve life sciences companies' interactions with healthcare providers and organisations, Interactions Hub doubled its client base and user count. This growth was fuelled by the successful launch of seven new Appian Cloud instances for leading pharmaceutical clients. As the only Appian collaborator offering a managed, industry-specific SaaS platform, PwC brings thought leadership and deep life sciences expertise. Innovation AwardThese partners are recognised for outstanding achievement in the development and delivery of innovative Appian-based solutions to meet market needs. Accenture – Finance and Accounting TransformationDeveloped hyperautomation solutions that deliver comprehensive touchless automation across key financial processes like "record to report" and "order to cash" to enhance clients' productivity, efficiency, and experience, while optimising costs and ensuring Audit compliance. These tailored solutions address specific client needs and can also scale to address growing demands. Bits In Glass – Reinsurance Underwriting & AI InnovationsHelped a top-10 global reinsurer transform underwriting and claims operations by implementing intelligent automation and case management across geographies. The solution improved speed to resolution, enhanced data-driven decision-making, and positioned the reinsurer for enterprise-wide automation and growth. EY – Real Estate Portfolio Auctioning PlatformCreated a real estate auctioning platform on Appian that supports the process creation, management, and auction closure / results. It provides secure access, confidentiality, and increases asset returns (+20M € over the initial price in 2.5 years), resulting in over 2,100 auctions executed and high client satisfaction. Impera – Crypto Core Banking for LATAMBuilt a crypto core banking solution for Towerbank to create Latin America's first crypto-friendly bank. The solution features over 100 digitised processes and has automated 96% of processes to drive significant revenue growth for the bank. Ignyte – Coordinated Care Solution for SLEDCreated a patient-centred care coordination solution on the Appian Platform that unites all members of a healthcare team to help individuals navigate and access health programmes efficiently, modernising how public and private sector organisations support constituent care. The solution offers patients and providers a system of connected care that is accessible, HIPAA compliant, and encourages patient engagement. Inetum – Digital Framework for Public SectorA new services framework has been launched on the Appian platform to drive digital efficiency across the Spanish public sector. This no-code, self-provisioning solution enables more than 30 public agencies to configure and manage their own business processes. By automating citizen-facing procedures and internal administrative workflows through case management, the framework reduces processing times by up to two-thirds and significantly extends the scope of services offered. Groundswell - Integrated Budget Solution for US FederalGroundswell developed the Groundswell Integrated Budget Suite (GIBS) on the Appian Platform to modernise and streamline the federal budget lifecycle. GIBS offers secured, scalable workflow automation and reporting to improve the accuracy and efficiency of budget management. Macedon Technologies – No Surprises Act SolutionDelivered significant, measurably successful customer projects to create value in the last 12 months. The team automated 85% of processing the US No Surprises Act claims to protect patients and is managing over $250 million in disputes for an emergency medical service provider. Waivgen – EngaigeQ : AI BuilderIntroduced the EngaigeQ : AI Builder framework to help organisations scale their AI adoption with flexible architecture. This capability enables clients to orchestrate AI Agent across multiple sources to efficiently optimise a wide range of work queues. EngaigeQ combines Waivgen's innovative spirit with Appian's powerful orchestration capability into a seamless AI Agent experience. WNS – Malkom for ShippingBuilt on the Appian Platform, Malkom is transforming the shipping industry by integrating systems across the supply chain and automating workflows with data-driven insights. Results include 40-50% reduction in shipment documentation processing time and 50-75% faster booking turnaround, leading to $14 million savings over five years for one customer. Xebia – IntelliAgent Generative AI SolutionIntegrated with the Appian Platform, IntelliAgent enables business users to deploy AI agents in minutes. Measured impacts include up to a 50% reduction in onboarding time and 20% increase in ticket support. It also provides real-time AI usage monitoring and enterprise-wide agent sharing. Find an Appian partner to help achieve your vision with AI and process orchestration today: About AppianAppian is The Process Company. We deliver a software platform that helps organisations run better processes that reduce costs, improve customer experiences, and gain a strategic edge. Committed to client success, we serve many of the world's largest companies across industries. For more information, visit [Nasdaq: APPN] Follow Appian: LinkedIn, X (Twitter) Photo - - View original content: SOURCE Appian
