Latest news with #AshleyGorakhpurwalla


Channel Post MEA
a day ago
- Business
- Channel Post MEA
Lenovo Accelerates Enterprise AI Transformation With New Applications
Lenovo has expanded Lenovo Hybrid AI Advantage with new advisory and implementation services, industry solutions and hybrid AI platforms that deliver the modern infrastructure and full-stack capabilities essential to transforming enterprise IT for the age of AI. With the expansion, Lenovo is delivering the complete framework for enterprises to build, scale and operate AI factories built on high-performance servers with accelerated computing, networking, and partner integrations. Together, the new validated solutions, services and platforms help businesses speed the deployment of purpose-built AI across all environments while unlocking faster business value with productivity, agility and trust. According to Lenovo's Global CIO Playbook , two-thirds of organizations have yet to see ROI from AI investments while struggling to scale effectively due to training, adoption and technical gaps. In addition, as AI budgets triple to nearly 20% of IT budgets in 2025 , enterprise IT must modernize with infrastructure that delivers the efficiency, performance and scalability needed to achieve ROI. 'Lenovo is leading hybrid AI with groundbreaking advancements in integrated solutions that are driving industry-wide innovation and making enterprise-level AI attainable for every business,' said Ashley Gorakhpurwalla, President, Infrastructure Solutions Group, Lenovo. 'With these solutions and trusted partnerships, Lenovo is turning AI into reality with use cases and services that have been tested and proven to drive measurable productivity gains, boost satisfaction, and unlock data for real business value faster.' Lenovo is leading this transformation with hybrid AI infrastructure, solutions and services for any workload, anytime and anywhere. Since announcing its billion-dollar investment in accelerating AI deployment for businesses around the world, Lenovo has continued with almost 40% year-over-year increase in customer adoptions worldwide . Lenovo Hybrid AI Advantage brings together the AI infrastructure, data, models, services and proven use cases to help businesses activate AI across their entire workforce, operations, and data footprint. With Lenovo services, AI-adoption frameworks for generative AI tools can accelerate productivity and efficiency with a 31% increase in time saved per week . AI-Enabling Services that Support Scalable Infrastructure Despite the rapid rise of AI in the workplace, half of employees feel they receive only moderate support for AI training — a critical gap that stalls adoption and delays ROI without structured enablement. Lenovo AI Adoption and Change Management Services are tailored to help organizations assess their AI readiness, upskill their workforce, boost engagement, and maximize ROI from their enterprise systems through persona-based change management and best practices. Key applications include: Lenovo AI People Readiness Assessment: Assess employee readiness for AI transformation and identify targeted enablement strategies, personas, and high-impact use cases. Persona-Based Training & Engagement: Tailor adoption programs based on employee roles to accelerate confidence, reduce resistance, and boost engagement. Copilot Adoption: Equip employees to successfully integrate generative AI tools, like Copilot through targeted training, change planning, and productivity tracking. AI Governance & Cultural Readiness: Help leadership and teams align on responsible AI use, overcome resistance, and embed AI-friendly ways of working. 'AI adoption demands a clear strategy, trusted expertise, and the right technology mix that can accelerate time to value. With the Lenovo Hybrid AI Advantage, we are helping customers turn AI potential into real performance gains, enabling every part of the organization to work smarter, faster, and with greater confidence,' said Ken Wong, Executive Vice President and President, Solutions and Services Group, Lenovo. With the new services, Lenovo has driven real, measurable outcomes across an extensive range of verticals while empowering teams to work confidently with AI. Recently, Lenovo accelerated a leading airline's AI-powered digital workplace transformation and increased operational efficiencies through a three-month advisory, plan and design program. Elsewhere, the services combined with Lenovo solutions are supercharging AI workflows for faster medical diagnoses, scientific discovery and manufacturing outcomes. Driving Industry Transformation with Validated, Purpose-Built AI Solutions Lenovo Hybrid AI Advantage empowers enterprises to move beyond experimentation and deliver measurable outcomes across their entire organization. To bridge the gap between AI ambition and real-world impact, businesses need trusted AI applications that address key business use cases and scale to support business workflows. Leveraging validated Lenovo AI Innovator designs with ISVs, new Lenovo Hybrid AI Advantage Solutions are easy to customize, performance-tuned and tested, delivering real business workflows and use cases on hybrid AI platforms: Hospitality with Centific AI Data Foundry and NVIDIA: Enables hotels and resorts with capabilities that boost guest loyalty, optimize efficiency, and drive profitability. These include real-time personalization, streamlined operations, and data-driven insights. Workplace Safety & PPE Compliance with Avathon Visual AI and NVIDIA: Powers real-time hazard and PPE compliance monitoring, to instantly detect safety risks, violations and hazardous behaviors. Working with existing camera infrastructure for seamless integration and deployment, the solution also automates corrective actions to prevent accidents. Retail and Smart Spaces with WaitTime and Intel: Delivers real-time crowd analytics via Edge AI-based computer vision and transforms camera feeds into instant insights that drive revenue growth and enhance guest satisfaction by up to 30% in some deployments. Quality Inspection with Trifork and NVIDIA: Delivers automated defect detection, on-device model retraining and transforms real-time sensor data into actionable insights on the factory floor. Expanded Ecosystem Delivers the Hybrid AI Factory of Modern Business The expansion builds on Lenovo partnerships with Cisco , IBM and NVIDIA , delivering new integrated solutions that accelerates global enterprise AI adoption. Built on advanced, energy-efficient AI infrastructure integrated with accelerated computing, networking, switching and software from industry-leading partners, new platforms help enterprises build, scale and operate hybrid AI factories: New Lenovo ThinkSystem SR680a V4 system: Built to unleash AI's potential by delivering massive computational performance for model development, graphical and simulation workloads across any industry. The air-cooled system features Intel Xeon 6 CPUs and eight NVIDIA Blackwell GPUs interconnected with high-speed NVIDIA NVLink for unparalleled computational power and acceleration, as well as eight NVIDIA SuperNICs and an NVIDIA BlueField-3 DPU to accelerate network connectivity, data access and secure AI workloads . The new system delivers up to 11x faster AI inferencing on large language models, as well as 7x computational capability and 4x more memory compared to previous generations. Lenovo hybrid AI platform with IBM watsonx: Based on a new integration with IBM watsonx technologies and Lenovo ThinkSystem SR675 servers, the platform delivers ready-to-deploy, high-performance AI infrastructure, Red Hat OpenShift and NVIDIA, accelerating generative AI model development, deployment and governance. The availability of a new validated design will help clients accelerate time to value for Generative AI. Lenovo Hybrid AI platform with Cisco : The enhanced platform will support Cisco Nexus switches with NVIDIA Spectrum-X technology for boosting enterprise AI factory deployments, enabling 1.6x faster AI network performance and efficient networking management with Cisco Nexus Dashboard in a single design. The platform supports AI use cases as new, greenfield environments or extensions of existing IT infrastructure. Built on the powerful Lenovo ThinkSystem SR675 V3 server supporting up to eight NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs, NVIDIA SuperNICs, and NVIDIA BlueField-3, the platform provides enterprises with a universal data center system to power AI factories — driving the shift from CPU-based systems to efficient GPU-accelerated infrastructure. Regardless of where enterprises are on their AI journey, Lenovo Hybrid AI Advantage solutions and services help customers achieve real business outcomes using trusted and proven AI infrastructure —whether just starting, scaling, or optimizing capabilities. Lenovo's end-to-end hybrid AI portfolio heralds a more democratized and personalized turning point for AI, with integrated solutions deployed on devices, on the edge, and in the cloud.


Techday NZ
2 days ago
- Business
- Techday NZ
Lenovo unveils new hybrid AI platforms to boost enterprise adoption
Lenovo has expanded its Hybrid AI portfolio to include new services, solutions, and platforms aimed at accelerating the adoption and deployment of artificial intelligence in business environments. The newly announced updates encompass Lenovo AI Services designed to support businesses in building and scaling AI capabilities, refreshed edge and infrastructure offerings targeted at enterprise customers, and the introduction of the Lenovo AI Centre of Excellence. These measures form part of a broader strategy to deliver a complete framework for enterprises to create, scale, and operate AI factories, utilising high-performance servers, enhanced computing, and collaboration with technology partners. Responding to adoption challenges Lenovo cited findings from its Global CIO Playbook which indicate that two-thirds of organisations have yet to see a return on investment from AI deployments, with challenges in scaling often tied to training, adoption, and technical gaps. The company referenced industry forecasts that anticipate AI budgets will triple to account for nearly 20% of total IT expenditures in 2025. Lenovo said it is positioning its infrastructure and services to address these challenges. Ashley Gorakhpurwalla, President, Infrastructure Solutions Group, Lenovo, said: "Lenovo is leading hybrid AI with groundbreaking advancements in integrated solutions that are driving industry-wide innovation and making enterprise-level AI attainable for every business. With these solutions and trusted partnerships, Lenovo is turning AI into reality with use cases and services that have been tested and proven to drive measurable productivity gains, boost satisfaction, and unlock data for real business value faster." Services for scalable AI integration New Lenovo AI Adoption and Change Management Services have been introduced in response to ongoing challenges around AI training and employee engagement. These services include assessments of workforce readiness, persona-based training programmes, integration support for generative AI applications such as Copilot, and frameworks for AI governance and culture change within organisations. Key features for enterprises include the Lenovo AI People Readiness Assessment, tailored training and engagement based on staff roles, targeted change planning for generative AI tools, and strategies to help align leadership with responsible AI usage. These initiatives aim to accelerate adoption, reduce resistance, and track productivity outcomes. Ken Wong, Executive Vice President and President, Solutions and Services Group, Lenovo, commented: "AI adoption demands a clear strategy, trusted expertise, and the right technology mix that can accelerate time to value. With the Lenovo Hybrid AI Advantage, we are helping customers turn AI potential into real performance gains, enabling every part of the organisation to work smarter, faster, and with greater confidence." Lenovo reported measurable impacts from these services across various industries, including a recent project that saw the company assist a leading airline with digital workplace transformation through a three-month advisory, planning, and design programme. Other deployments referenced improvements in medical diagnosis, scientific research, and manufacturing outcomes. Validated solutions for enterprise deployment Lenovo is also delivering new hybrid AI platforms built in collaboration with companies such as Cisco, IBM, and NVIDIA. These platforms focus on providing performance-tuned, tested solutions across sectors including manufacturing, hospitality, retail, and public safety. Highlighted solutions include hospitality platforms leveraging data and real-time personalisation with Centific AI Data Foundry and NVIDIA, workplace safety monitoring systems using Avathon Visual AI and NVIDIA for hazard detection, and retail analytics utilising WaitTime and Intel technologies. In manufacturing, the partnership with Trifork and NVIDIA supports defect detection and sensor data analysis on the factory floor. New infrastructure and ecosystem partners An updated portfolio was also announced. The new Lenovo ThinkSystem SR680a V4 aims to meet the computational needs for large model development and simulation workloads and is specified with Intel Xeon 6 CPUs and eight NVIDIA Blackwell GPUs, offering significant improvements in inferencing and computational power over previous systems. Additional enhancements include support for NVIDIA SuperNICs and the BlueField-3 DPU, aimed at accelerating network operations and securing AI deployments. In partnership with IBM, Lenovo is offering a validated hybrid AI platform based on IBM watsonx, Red Hat OpenShift, and NVIDIA, supporting generative AI model development and governance. The enhanced collaboration with Cisco adds support for Nexus switches with NVIDIA Spectrum-X, aiming at improved network performance and data centre efficiency for AI factories, notably in environments using the Lenovo ThinkSystem SR675 V3 server and NVIDIA RTX PRO 6000 GPUs. The combined approach is designed to provide enterprises with integrated, trusted infrastructure adaptable to their stage in the AI deployment journey, whether at the outset, in scale-up mode, or seeking to optimise operations. Lenovo states that the latest extensions to the Hybrid AI Advantage portfolio offer businesses the opportunity to integrate AI across devices, at the edge, and in the cloud, reflecting a shift towards more accessible and personalised AI deployment.


Techday NZ
3 days ago
- Business
- Techday NZ
Lenovo expands Hybrid AI Advantage for enterprise adoption
Lenovo has announced the expansion of Hybrid AI Advantage, introducing new services, industry-specific solutions and collaborative platforms to support enterprise adoption and deployment of artificial intelligence technologies. The initiative offers a combination of advisory, implementation, and change management services as well as hybrid AI infrastructure backed by partnerships with Cisco, IBM and NVIDIA. Lenovo aims to provide enterprises with the resources needed to build and operate AI capabilities across a variety of environments, including cloud, edge, and on-premise. Lenovo's Global CIO Playbook highlights ongoing challenges among businesses investing in AI, with two-thirds not yet seeing a return on investment, struggling particularly with scaling, training, and modernising their infrastructure. As AI spending is projected to reach almost 20% of IT budgets in 2025, Lenovo has positioned its expanded Hybrid AI Advantage to address these gaps. Ashley Gorakhpurwalla, President, Infrastructure Solutions Group, Lenovo, said: "Lenovo is leading hybrid AI with groundbreaking advancements in integrated solutions that are driving industry-wide innovation and making enterprise-level AI attainable for every business. With these solutions and trusted partnerships, Lenovo is turning AI into reality with use cases and services that have been tested and proven to drive measurable productivity gains, boost satisfaction, and unlock data for real business value faster." Alongside its billion-dollar investment in accelerating enterprise AI adoption, Lenovo has recorded a year-over-year increase of nearly 40% in customer adoptions. The company states that its services allow businesses to activate AI across their workforces and operations while documented frameworks for generative AI could lead to a reported 31% increase in time saved per week. AI-enabling services AI Adoption and Change Management Services form a core part of the expansion, with features such as AI People Readiness Assessment, persona-based training, Copilot integration, and governance support. Lenovo claims these services are designed to ready organisations for AI transformation by focusing on workforce upskilling, engagement, and onboarding of generative AI tools. Ken Wong, Executive Vice President and President, Solutions and Services Group, Lenovo, commented: "AI adoption demands a clear strategy, trusted expertise, and the right technology mix that can accelerate time to value. With the Lenovo Hybrid AI Advantage, we are helping customers turn AI potential into real performance gains, enabling every part of the organisation to work smarter, faster, and with greater confidence." Lenovo cited examples of deploying its advisory services within sectors such as aviation, healthcare, and manufacturing, highlighting a recent digital workplace transformation for an airline that achieved efficiency gains through tailored programme design and planning over a three-month period. Industry use cases The Hybrid AI Advantage portfolio includes solutions targeted at manufacturing, hospitality, retail, and smart spaces. Examples include collaboration with Centific and NVIDIA for hospitality platforms focused on guest loyalty and operational efficiency, Avathon Visual AI for real-time workplace safety monitoring, and partnerships with WaitTime and Intel for crowd analytics in retail spaces. Additionally, the partnership with Trifork and NVIDIA brings automated quality inspection solutions for the manufacturing sector, using AI-powered insights for defect detection and model retraining on the factory floor. Hybrid platforms and infrastructure The expansion includes new high-performance systems such as the ThinkSystem SR680a V4, equipped with Intel Xeon 6 CPUs and eight NVIDIA Blackwell GPUs interconnected with NVIDIA NVLink technology. The platform is designed to offer up to eleven times faster AI inferencing capabilities on large language models and up to seven times computational capacity compared to previous versions. Other components include the hybrid AI platform with IBM watsonx, which integrates with Lenovo ThinkSystem SR675 servers, and a collaborative platform with Cisco, supported by NVIDIA Spectrum-X technology. The IBM watsonx platform provides validated, ready-to-deploy generative AI infrastructure, while the Cisco collaboration is aimed at boosting network performance for enterprise AI deployments. The Hybrid AI platform with Cisco is built on the ThinkSystem SR675 V3, supporting up to eight NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs, and is intended as a universal data centre system that shifts workloads from CPU-based to GPU-accelerated environments. Lenovo states that regardless of an organisation's stage in its AI journey, these offerings are designed to deliver measurable business outcomes using established infrastructure and frameworks, aiming to support enterprises from initial adoption through to scaling and optimisation.


Business Wire
3 days ago
- Business
- Business Wire
Lenovo Hybrid AI Advantage Accelerates Enterprise AI Transformation with New Services, Solutions and Platforms
RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Lenovo (HKSE: 992) (ADR: LNVGY) today expanded Lenovo Hybrid AI Advantage™ with new advisory and implementation services, industry solutions and hybrid AI platforms that deliver the modern infrastructure and full-stack capabilities essential to transforming enterprise IT for the age of AI. With the expansion, Lenovo is delivering the complete framework for enterprises to build, scale and operate AI factories built on high-performance servers with accelerated computing, networking, and partner integrations. Together, the new validated solutions, services and platforms help businesses speed the deployment of purpose-built AI across all environments while unlocking faster business value with productivity, agility and trust. According to Lenovo's Global CIO Playbook, two-thirds of organizations have yet to see ROI from AI investments while struggling to scale effectively due to training, adoption and technical gaps. In addition, as AI budgets triple to nearly 20% of IT budgets in 2025, enterprise IT must modernize with infrastructure that delivers the efficiency, performance and scalability needed to achieve ROI. 'Lenovo is leading hybrid AI with groundbreaking advancements in integrated solutions that are driving industry-wide innovation and making enterprise-level AI attainable for every business,' said Ashley Gorakhpurwalla, President, Infrastructure Solutions Group, Lenovo. 'With these solutions and trusted partnerships, Lenovo is turning AI into reality with use cases and services that have been tested and proven to drive measurable productivity gains, boost satisfaction, and unlock data for real business value faster.' Lenovo is leading this transformation with hybrid AI infrastructure, solutions and services for any workload, anytime and anywhere. Since announcing its billion-dollar investment in accelerating AI deployment for businesses around the world, Lenovo has continued with almost 40% year-over-year increase in customer adoptions worldwide 1. Lenovo Hybrid AI Advantage brings together the AI infrastructure, data, models, services and proven use cases to help businesses activate AI across their entire workforce, operations, and data footprint. With Lenovo services, AI-adoption frameworks for generative AI tools can accelerate productivity and efficiency with a 31% increase in time saved per week 2. AI-Enabling Services that Support Scalable Infrastructure Despite the rapid rise of AI in the workplace, half of employees feel they receive only moderate support for AI training 3 — a critical gap that stalls adoption and delays ROI without structured enablement. Lenovo AI Adoption and Change Management Services are tailored to help organizations assess their AI readiness, upskill their workforce, boost engagement, and maximize ROI from their enterprise systems through persona-based change management and best practices. Key applications include: Lenovo AI People Readiness Assessment: Assess employee readiness for AI transformation and identify targeted enablement strategies, personas, and high-impact use cases. Persona-Based Training & Engagement: Tailor adoption programs based on employee roles to accelerate confidence, reduce resistance, and boost engagement. Copilot Adoption: Equip employees to successfully integrate generative AI tools, like Copilot through targeted training, change planning, and productivity tracking. AI Governance & Cultural Readiness: Help leadership and teams align on responsible AI use, overcome resistance, and embed AI-friendly ways of working. 'AI adoption demands a clear strategy, trusted expertise, and the right technology mix that can accelerate time to value. With the Lenovo Hybrid AI Advantage, we are helping customers turn AI potential into real performance gains, enabling every part of the organization to work smarter, faster, and with greater confidence,' said Ken Wong, Executive Vice President and President, Solutions and Services Group, Lenovo. With the new services, Lenovo has driven real, measurable outcomes across an extensive range of verticals while empowering teams to work confidently with AI. Recently, Lenovo accelerated a leading airline's AI-powered digital workplace transformation and increased operational efficiencies through a three-month advisory, plan and design program. Elsewhere, the services combined with Lenovo solutions are supercharging AI workflows for faster medical diagnoses, scientific discovery and manufacturing outcomes. Driving Industry Transformation with Validated, Purpose-Built AI Solutions Lenovo Hybrid AI Advantage empowers enterprises to move beyond experimentation and deliver measurable outcomes across their entire organization. To bridge the gap between AI ambition and real-world impact, businesses need trusted AI applications that address key business use cases and scale to support business workflows. Leveraging validated Lenovo AI Innovator designs with ISVs, new Lenovo Hybrid AI Advantage Solutions are easy to customize, performance-tuned and tested, delivering real business workflows and use cases on hybrid AI platforms: Hospitality with Centific AI Data Foundry and NVIDIA: Enables hotels and resorts with capabilities that boost guest loyalty, optimize efficiency, and drive profitability. These include real-time personalization, streamlined operations, and data-driven insights. Workplace Safety & PPE Compliance with Avathon Visual AI and NVIDIA: Powers real-time hazard and PPE compliance monitoring, to instantly detect safety risks, violations and hazardous behaviors. Working with existing camera infrastructure for seamless integration and deployment, the solution also automates corrective actions to prevent accidents. Retail and Smart Spaces with WaitTime and Intel: Delivers real-time crowd analytics via Edge AI-based computer vision and transforms camera feeds into instant insights that drive revenue growth and enhance guest satisfaction by up to 30% in some deployments. Quality Inspection with Trifork and NVIDIA: Delivers automated defect detection, on-device model retraining and transforms real-time sensor data into actionable insights on the factory floor. Expanded Ecosystem Delivers the Hybrid AI Factory of Modern Business The expansion builds on Lenovo partnerships with Cisco, IBM and NVIDIA, delivering new integrated solutions that accelerates global enterprise AI adoption. Built on advanced, energy-efficient AI infrastructure integrated with accelerated computing, networking, switching and software from industry-leading partners, new platforms help enterprises build, scale and operate hybrid AI factories: New Lenovo ThinkSystem SR680a V4 system: Built to unleash AI's potential by delivering massive computational performance for model development, graphical and simulation workloads across any industry. The air-cooled system features Intel Xeon 6 CPUs and eight NVIDIA Blackwell GPUs interconnected with high-speed NVIDIA NVLink for unparalleled computational power and acceleration, as well as eight NVIDIA SuperNICs and an NVIDIA BlueField-3 DPU to accelerate network connectivity, data access and secure AI workloads. The new system delivers up to 11x faster AI inferencing on large language models, as well as 7x computational capability and 4x more memory compared to previous generations. Lenovo hybrid AI platform with IBM watsonx: Is based on a new integration with IBM watsonx technologies and Lenovo ThinkSystem SR675 servers. The availability of the new validated design will help organizations unlock the power of AI and accelerate time to value. The platform delivers ready-to-deploy, high-performance AI infrastructure, Red Hat OpenShift, and NVIDIA, accelerating generative AI model development, deployment and governance. Lenovo Hybrid AI platform with Cisco: The enhanced platform will support Cisco Nexus switches with NVIDIA Spectrum-X technology for boosting enterprise AI factory deployments, enabling 1.6x faster AI network performance and efficient networking management with Cisco Nexus Dashboard in a single design. The platform supports AI use cases as new, greenfield environments or extensions of existing IT infrastructure. Built on the powerful Lenovo ThinkSystem SR675 V3 server supporting up to eight NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs, NVIDIA SuperNICs, and NVIDIA BlueField-3, the platform provides enterprises with a universal data center system to power AI factories — driving the shift from CPU-based systems to efficient GPU-accelerated infrastructure. Regardless of where enterprises are on their AI journey, Lenovo Hybrid AI Advantage solutions and services help customers achieve real business outcomes using trusted and proven AI infrastructure —whether just starting, scaling, or optimizing capabilities. Lenovo's end-to-end hybrid AI portfolio heralds a more democratized and personalized turning point for AI, with integrated solutions deployed on devices, on the edge, and in the cloud. Explore more hybrid AI solutions and see how Lenovo is powering the future of modern business at About Lenovo Lenovo is a US$69 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). LENOVO and THINKSYSTEM are trademarks of Lenovo. NVIDIA and RTX are trademarks of NVIDIA Corporation, Inc. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. All other trademarks are the property of their respective owners. ©2025 Lenovo Group Limited. All rights reserved. 1 Based on June 2025 Lenovo analysis of internal customer order data 2 Based on internal data from Lenovo's Service Delivery team 3 McKinsey & Company, Superagency in the Workplace, Jan. 2025