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Fast Company
5 hours ago
- Business
- Fast Company
How are Americas using AI? This poll reveals 3 findings
Most U.S. adults say they use artificial intelligence to search for information, but fewer are using it for work, drafting email or shopping. Younger adults are most likely to be leaning into AI, with many using it for brainstorming and work tasks. The new findings from an Associated Press-NORC Center for Public Affairs Research poll show that 60% of Americans overall — and 74% of those under 30 — use AI to find information at least some of the time. The poll highlights the ubiquity of AI in some areas — as well as its limits in others. Only about 4 in 10 Americans say they have used AI for work tasks or coming up with ideas, a sign that the tech industry's promises of highly productive AI assistants still haven't touched most livelihoods after years of promotion and investment. At the same time, wider AI adoption by younger Americans shows that could change. There's a particularly large age divide on brainstorming: About 6 in 10 adults under age 30 have used AI for coming up with ideas, compared with only 2 in 10 of those age 60 or older. Young adults are also more likely to use AI to come up with ideas at least 'daily.' Young adults are most likely to use AI Bridging the generations are people like Courtney Thayer, 34, who's embracing AI in some parts of her life and avoiding it in others. Thayer said she is regularly using ChatGPT to come up with ideas about planning what to eat, while also having it calculate the nutritional value of the pumpkin-banana-oat bread she's been baking for years. 'I asked it to make a meal prep for the week, then to add an Asian flair,' said Thayer, of Des Moines, Iowa. 'It wasn't the most flavorful thing I've ever had in my life, but it's a nice stepping off point. More importantly, I use it for the amount so that I'm not over-serving myself and ending up with wasted food.' The audiologist has embraced AI at work, too, in part because AI technology is imbued in the hearing aids she recommends to patients but also because it makes it easier and faster to draft professional emails. She avoids it for important information, particularly medical advice, after witnessing chatbots 'hallucinate' false information about topics she spent years studying. Roughly 4 in 10 Americans say they use AI for work tasks at least sometimes, while about one-third say they use it for helping to write emails, create or edit images, or for entertainment, according to the poll. About one-quarter say they use it to shop. Younger adults are more likely than older ones to say they have used artificial intelligence to help with various tasks, the poll shows. Searching for information is AI's most common use Of the eight options offered in the poll questions, searching for information is the most common way Americans have interacted with AI. And even that may be an undercount, since it's not always apparent how AI is surfacing what information people see online. For more than a year, the dominant search engine, Google, has automatically provided AI-generated responses that attempt to answer a person's search query, appearing at the top of results. Perhaps defying emerging media consumption trends, 28-year-old Sanaa Wilson usually skips right past those AI-generated summaries. 'It has to be a basic question like, 'What day does Christmas land on in 2025?'' said the Los Angeles-area resident. 'I'll be like, 'That makes sense. I trust it.' But when it gets to specific news, related to what's happening in California or what's happening to the education system and stuff like that, I will scroll down a little bit further.' Wilson, a freelance data scientist, does use AI heavily at work to help with coding, which she said has saved her hundreds of dollars she would have had to pay for training. She also occasionally uses it to come up with work-related ideas, an attempt to bring back a little of the collaborative brainstorming experience she remembers from college life but doesn't have now. When it first came out, Wilson said she also used ChatGPT to help write emails, until she learned more about its environmental impact and the possibility it would erode her own writing and thinking skills over time. 'It's just an email. I can work it out,' she said. 'However many minutes it takes, or seconds it takes, I can still type it myself.' Most don't use AI for companionship — but it's more common for young adults The least common of the eight AI uses was AI companionship, though even that showed an age divide. Just under 2 in 10 of all adults and about a quarter of those under 30 say they've used AI for companionship. Wilson has no interest in AI companions, though she isn't surprised that others do because of the effect of the COVID-19 pandemic on her generation's social experiences. 'I totally understand and sympathize behind why people in my age group are leveraging it in that way,' Wilson said. Thayer, the audiologist, also has no interest in AI companionship, though she tries to be polite with chatbots, just in case they're keeping track. 'I mean, I am nice to it, just because I've watched movies, right?' Thayer said, laughing. 'So I'll say, 'Can you make me a meal plan, please?' And, 'Can you modify this, please?' And then I'll say, 'Thank you.'' The AP-NORC poll of 1,437 adults was conducted July 10-14, using a sample drawn from NORC's probability-based AmeriSpeak Panel, which is designed to be representative of the U.S. population. The margin of sampling error for adults overall is plus or minus 3.6 percentage points. —Matt O'Brien and Linley Sanders, Associated Press The early-rate deadline for Fast Company's Most Innovative Companies Awards is Friday, September 5, at 11:59 p.m. PT. Apply today.


Washington Post
7 hours ago
- Business
- Washington Post
How US adults are using AI, according to AP-NORC polling
Most U.S. adults say they use artificial intelligence to search for information, but fewer are using it for work, drafting email or shopping. Younger adults are most likely to be leaning into AI, with many using it for brainstorming and work tasks. The new findings from an Associated Press-NORC Center for Public Affairs Research poll show that 60% of Americans overall — and 74% of those under 30 — use AI to find information at least some of the time.

Los Angeles Times
2 days ago
- Business
- Los Angeles Times
It's a year of rapid change, except when it comes to Trump's approval numbers, poll finds
WASHINGTON — Eric Hildenbrand has noticed prices continue to rise this year with President Trump in the White House. The San Diego resident doesn't blame Trump, however, his choice for president in 2024, but says Gov. Gavin Newsom and other Democrats who control the state are at fault. 'You can't compare California with the rest of the country,' said Hildenbrand, 76. 'I don't know what's going on in the rest of the country. It seems like prices are dropping. Things are getting better, but I don't necessarily see it here.' Voters like Hildenbrand, whose support of the Republican president is unwavering, help explain Trump's polling numbers and how they have differed from other presidents' polling trajectory in significant ways. An Associated Press-NORC Center for Public Affairs Research poll conducted in March found that 42% of U.S. adults approved of Trump's job performance. That is a lower rating than those of other recent presidents at the beginning of their second terms, including Democrat Barack Obama and Republican George W. Bush. The most recent AP-NORC poll, from July, puts Trump at 40% approval. While that is not a meaningful change from March, there is some evidence that Trump's support may be softening, at least on the margins. The July poll showed a slight decrease in approval of his handling of immigration since earlier in the year. Some other pollsters, such as Gallup, show a downward slide in overall approval since slightly earlier in his term, in January. But even those shifts are within a relatively narrow range, which is typical for Trump. The new AP-NORC polling tracker shows that Trump's favorability rating has remained largely steady since the end of his first term, with between 33% and 43% of U.S. adults saying they viewed him favorably across more than five years. Those long-term trends underscore that Trump has many steadfast opponents. But loyal supporters also help explain why views of the president are hard to change even as he pursues policies that most Americans do not support, using an approach that many find abrasive. Trump has not had a traditional honeymoon period in his second term. He did not in his first, either. An AP-NORC poll conducted in March 2017, two months into his first term, showed that 42% of Americans 'somewhat' or 'strongly' approved of his performance. That is largely where his approval rating stayed over the course of the next four years. The recent slippage on immigration is particularly significant because that issue was a major strength for Trump in the 2024 election. Earlier in his second term, it was also one of the few areas where he was outperforming his overall approval. In March, about half of U.S. adults approved of his handling of immigration. But the July AP-NORC poll found his approval on immigration at 43%, in line with his overall approval rating. Other recent polls show growing discontent with Trump's approach on immigration. A CNN/SSRS poll found that 55% of U.S. adults say the president has gone too far when it comes to deporting immigrants who are living in the United States illegally, an increase of 10 percentage points since February. 'I understand wanting to get rid of illegal immigrants, but the way that's being done is very aggressive,' said Donovan Baldwin, 18, of Asheboro, N.C., who did not vote in the 2024 election. 'And that's why people are protesting, because it comes off as aggression. It's not right.' Ratings of Trump's handling of the economy, which were more positive during his first term, have been persistently negative in his second term. The July poll found that few Americans think Trump's policies have benefited them so far. Even if he is not a fan of everything Trump has done so far, Brian Nichols, 58, of Albuquerque is giving him the benefit of the doubt. Nichols, who voted for Trump in 2024, likes what he is seeing from the president overall, though he has his concerns both on style and substance, particularly Trump's social media presence and his on-again, off-again tariffs. Nichols also does not like the push to eliminate federal agencies such as the Education Department. Despite his occasional disagreements with Trump, though, Nichols said he wants to give the president space to do his job, and he trusts the House and Senate, now run by Republicans, to act as a safeguard. 'We put him into office for a reason, and we should be trusting that he's doing the job for the best of America,' Nichols said. Trump has spent the last six months pushing far-reaching and often unpopular policies. Earlier this year, Americans were bracing themselves for higher prices as a result of his approach to tariffs. The July poll found that most people think Trump's tax and spending bill will benefit the wealthy, while few think it will pay dividends for the middle class or people like them. Discomfort with individual policies may not translate into wholesale changes in views of Trump, though. Those have largely been constant through years of turmoil, with his favorability rating staying within a 10-percentage point range through his widely panned handling of the COVID-19 pandemic, a felony conviction and an attempted assassination. To some of his supporters, the benefits of his presidency far outweigh the costs. Kim Schultz, 62, of Springhill, Fla., said she is thrilled with just about everything Trump is doing as president, particularly his aggressive moves to deport anyone living in the country illegally. Even if Trump's tariffs eventually take effect and push prices up, she said she will not be alarmed. 'I've always had the opinion that if the tariffs are going to cost me a little bit more here and there, I don't have a problem with that,' she said. Across the country, Hildenbrand dislikes Trump's personality and his penchant for insults, including those directed at foreign leaders. But he thinks Trump is making things happen. 'More or less, to me, he's showing that he's on the right track,' he said. 'I'm not in favor of Trump's personality, but I am in favor of what he's getting done.' Thomson-Deveaux and Cooper write for the Associated Press and reported from Washington and Phoenix, respectively.


Chicago Tribune
2 days ago
- Business
- Chicago Tribune
It's a year of rapid change, except when it comes to Trump's approval numbers, AP-NORC polling finds
WASHINGTON — Eric Hildenbrand has noticed prices continue to rise this year, even with President Donald Trump in the White House. He doesn't blame Trump, his choice for president in 2024, but says Gov. Gavin Newsom and other Democrats who control his home state, California, are at fault. 'You can't compare California with the rest of the country,' said Hildenbrand, who is 76 and lives in San Diego. 'I don't know what's going on in the rest of the country. It seems like prices are dropping. Things are getting better, but I don't necessarily see it here.' Voters like Hildenbrand, whose support of the Republican president is unwavering, help explain Trump's polling numbers and how they have differed from other presidents' polling trajectory in significant ways. An Associated Press-NORC Center for Public Affairs Research poll conducted in March found that 42% of U.S. adults approved of Trump's job performance. That is a lower rating than those of other recent presidents at the beginning of their second terms, including Democrat Barack Obama and Republican George W. Bush. The most recent AP-NORC poll, from July, puts Trump at 40% approval. While that is not a meaningful change from March, there is some evidence that Trump's support may be softening, at least on the margins. The July poll showed a slight decrease in approval of his handling of immigration since earlier in the year. Some other pollsters, such as Gallup, show a downward slide in overall approval since slightly earlier in his term, in January. But even those shifts are within a relatively narrow range, which is typical for Trump. The new AP-NORC polling tracker shows that Trump's favorability rating has remained largely steady since the end of his first term, with between 33% and 43% of U.S. adults saying they viewed him favorably across more than five years. Those long-term trends underscore that Trump has many steadfast opponents. But loyal supporters also help explain why views of the president are hard to change even as he pursues policies that most Americans do not support, using an approach that many find abrasive. Trump has not had a traditional honeymoon period in his second term. He did not in his first, either. An AP-NORC poll conducted in March 2017, two months into his first term, showed that 42% of Americans 'somewhat' or 'strongly' approved of his performance. That is largely where his approval rating stayed over the course of the next four years. The recent slippage on immigration is particularly significant because that issue was a major strength for Trump in the 2024 election. Earlier in his second term, it was also one of the few areas where he was outperforming his overall approval. In March, about half of U.S. adults approved of his handling of immigration. But the July AP-NORC poll found his approval on immigration at 43%, in line with his overall approval rating. Other recent polls show growing discontent with Trump's approach on immigration. A CNN/SSRS poll found that 55% of U.S. adults say the president has gone too far when it comes to deporting immigrants who are living in the United States illegally, an increase of 10 percentage points since February. 'I understand wanting to get rid of illegal immigrants, but the way that's being done is very aggressive,' said Donovan Baldwin, 18, of Asheboro, North Carolina, who did not vote in the 2024 election. 'And that's why people are protesting because it comes off as aggression. It's not right.' Ratings of Trump's handling of the economy, which were more positive during his first term, have been persistently negative in his second term. The July poll found that few Americans think Trump's policies have benefited them so far. Even if he is not a fan of everything Trump has done so far, Brian Nichols, 58, of Albuquerque, New Mexico, is giving him the benefit of the doubt. Nichols, who voted for Trump in 2024, likes what he is seeing from the president overall, though he has his concerns both on style and substance, particularly Trump's social media presence and his on-again, off-again tariffs. Nichols also does not like the push to eliminate federal agencies such as the Education Department. Despite his occasional disagreements with Trump, though, Nichols said he wants to give the president space to do his job, and he trusts the House and Senate, now run by Republicans, to act as a safeguard. 'We put him into office for a reason, and we should be trusting that he's doing the job for the best of America,' Nichols said. Trump has spent the past six months pushing far-reaching and often unpopular policies. Earlier this year, Americans were bracing themselves for higher prices as a result of his approach to tariffs. The July poll found that most people think Trump's tax and spending bill will benefit the wealthy, while few think it will pay dividends for the middle class or people like them. Discomfort with individual policies may not translate into wholesale changes in views of Trump, though. Those have largely been constant through years of turmoil, with his favorability rating staying within a 10-percentage point range through the COVID-19 pandemic, a felony conviction and attempted assassination. To some of his supporters, the benefits of his presidency far outweigh the costs. Kim Schultz, 62, of Springhill, Florida said she is thrilled with just about everything Trump is doing as president, particularly his aggressive moves to deport anyone living in the country illegally. Even if Trump's tariffs eventually take effect and push prices up, she said she will not be alarmed. 'I've always had the opinion that if the tariffs are going to cost me a little bit more here and there, I don't have a problem with that,' she said. Across the country, Hildenbrand dislikes Trump's personality and his penchant for insults, including those directed at foreign leaders. But he thinks Trump is making things happen. 'More or less, to me, he's showing that he's on the right track,' he said. 'I'm not in favor of Trump's personality, but I am in favor of what he's getting done.'


San Francisco Chronicle
2 days ago
- Business
- San Francisco Chronicle
It's a year of rapid change, except when it comes to Trump's approval numbers, AP-NORC polling finds
WASHINGTON (AP) — Eric Hildenbrand has noticed prices continue to rise this year, even with President Donald Trump in the White House. He doesn't blame Trump, his choice for president in 2024, but says Gov. Gavin Newsom and other Democrats who control his home state, California, are at fault. 'You can't compare California with the rest of the country,' said Hildenbrand, who is 76 and lives in San Diego. 'I don't know what's going on in the rest of the country. It seems like prices are dropping. Things are getting better, but I don't necessarily see it here.' Voters like Hildenbrand, whose support of the Republican president is unwavering, help explain Trump's polling numbers and how they have differed from other presidents' polling trajectory in significant ways. An Associated Press-NORC Center for Public Affairs Research poll conducted in March found that 42% of U.S. adults approved of Trump's job performance. That is a lower rating than those of other recent presidents at the beginning of their second terms, including Democrat Barack Obama and Republican George W. Bush. The most recent AP-NORC poll, from July, puts Trump at 40% approval. While that is not a meaningful change from March, there is some evidence that Trump's support may be softening, at least on the margins. The July poll showed a slight decrease in approval of his handling of immigration since earlier in the year. Some other pollsters, such as Gallup, show a downward slide in overall approval since slightly earlier in his term, in January. But even those shifts are within a relatively narrow range, which is typical for Trump. The new AP-NORC polling tracker shows that Trump's favorability rating has remained largely steady since the end of his first term, with between 33% and 43% of U.S. adults saying they viewed him favorably across more than five years. Those long-term trends underscore that Trump has many steadfast opponents. But loyal supporters also help explain why views of the president are hard to change even as he pursues policies that most Americans do not support, using an approach that many find abrasive. An AP-NORC poll conducted in March 2017, two months into his first term, showed that 42% of Americans 'somewhat' or 'strongly' approved of his performance. That is largely where his approval rating stayed over the course of the next four years. The recent slippage on immigration is particularly significant because that issue was a major strength for Trump in the 2024 election. Earlier in his second term, it was also one of the few areas where he was outperforming his overall approval. In March, about half of U.S. adults approved of his handling of immigration. But the July AP-NORC poll found his approval on immigration at 43%, in line with his overall approval rating. Other recent polls show growing discontent with Trump's approach on immigration. A CNN/SSRS poll found that 55% of U.S. adults say the president has gone too far when it comes to deporting immigrants who are living in the United States illegally, an increase of 10 percentage points since February. 'I understand wanting to get rid of illegal immigrants, but the way that's being done is very aggressive,' said Donovan Baldwin, 18, of Asheboro, North Carolina, who did not vote in the 2024 election. 'And that's why people are protesting because it comes off as aggression. It's not right.' Ratings of Trump's handling of the economy, which were more positive during his first term, have been persistently negative in his second term. The July poll found that few Americans think Trump's policies have benefited them so far. Even if he is not a fan of everything Trump has done so far, Brian Nichols, 58, of Albuquerque, New Mexico, is giving him the benefit of the doubt. Nichols, who voted for Trump in 2024, likes what he is seeing from the president overall, though he has his concerns both on style and substance, particularly Trump's social media presence and his on-again, off-again tariffs. Nichols also does not like the push to eliminate federal agencies such as the Education Department. Despite his occasional disagreements with Trump, though, Nichols said he wants to give the president space to do his job, and he trusts the House and Senate, now run by Republicans, to act as a safeguard. 'We put him into office for a reason, and we should be trusting that he's doing the job for the best of America,' Nichols said. Overall views of Trump have been fairly steady since 2019 Trump has spent the past six months pushing far-reaching and often unpopular policies. Earlier this year, Americans were bracing themselves for higher prices as a result of his approach to tariffs. The July poll found that most people think Trump's tax and spending bill will benefit the wealthy, while few think it will pay dividends for the middle class or people like them. Discomfort with individual policies may not translate into wholesale changes in views of Trump, though. Those have largely been constant through years of turmoil, with his favorability rating staying within a 10-percentage point range through the COVID-19 pandemic, a felony conviction and attempted assassination. To some of his supporters, the benefits of his presidency far outweigh the costs. Kim Schultz, 62, of Springhill, Florida said she is thrilled with just about everything Trump is doing as president, particularly his aggressive moves to deport anyone living in the country illegally. Even if Trump's tariffs eventually take effect and push prices up, she said she will not be alarmed. 'I've always had the opinion that if the tariffs are going to cost me a little bit more here and there, I don't have a problem with that,' she said. Across the country, Hildenbrand dislikes Trump's personality and his penchant for insults, including those directed at foreign leaders. But he thinks Trump is making things happen. 'More or less, to me, he's showing that he's on the right track,' he said. 'I'm not in favor of Trump's personality, but I am in favor of what he's getting done.' ___ Cooper reported from Phoenix.