Latest news with #AusPost
The Advertiser
18-05-2025
- Business
- The Advertiser
AusPost announces multi-million dollar regional expansion; faster mail services
Regional Australians will have faster mail delivery with Australia Post committing to a multi-million dollar investment in new facilities across regional NSW. The six AusPost facilities will be built over two years to process letter and parcel delivery at Tumut, Leeton, Deniliquin, Forbes, Casino and Byron Bay. ACM, the publisher of this masthead, has also learned that plans for further expansion include sites in Narrandera, Cooma and Ballina. Australia Post network development and support services general manager Shane Plant said the new sites were built to handle the growing demand for deliveries in regional NSW. "With more space, better layout, and improved transport flow, our delivery teams will be able to get on the road more quickly and efficiently to deliver for our customers,' he said. Online purchases have increased by almost three per cent year-on-year in NSW with Australia Post data indicating that 82 per cent of households were shopping online, Mr Plant said. READ MORE: 'Tough business': Final hope for life as country post offices face closure The new AusPost hubs would boost parcel processing by 900 to 2200 packages per day, where it's most needed. "We chose these locations because they're key growth areas where demand for parcel deliveries continues to rise or where current operational capability is being constrained," Mr Plant said. Four of the six new sites would be built in southern NSW. The Tumut facility is expected to be completed in late 2025. Construction on sites at Leeton, Deniliquin, Forbes and Casino will begin in early 2026. They're expected to open towards the end of that year. A facility in Byron Bay is expected to open in mid-2027, AusPost said. "This investment in regional NSW is part of a broader commitment to support growth in regional Australia, with additional sites to be rolled out across all regional Australian states and territories," Australia Post said. READ MORE: 'Attempted delivery': Post's novel way to ensure parcels arrive Existing AusPost staff will be relocated to work at the new facilities, AusPost said. "While there are no new jobs as a result of these new facilities being built, we are always looking for new team members to fill various roles across the business," AusPost said. "We're always hiring across the business, and as parcel volumes continue to grow in these regions, we do anticipate new roles becoming available in the future to support that demand." The new sites will be built with sustainability in mind, with all new facilities getting rooftop solar power generation. Rainwater harvesting and EV charging capability would be available at some of the sites, AusPost said. "As part of our commitment to targeting Net Zero carbon emissions by 2050, sustainability is a core consideration for each of our facilities," the postal service said. Regional Australians will have faster mail delivery with Australia Post committing to a multi-million dollar investment in new facilities across regional NSW. The six AusPost facilities will be built over two years to process letter and parcel delivery at Tumut, Leeton, Deniliquin, Forbes, Casino and Byron Bay. ACM, the publisher of this masthead, has also learned that plans for further expansion include sites in Narrandera, Cooma and Ballina. Australia Post network development and support services general manager Shane Plant said the new sites were built to handle the growing demand for deliveries in regional NSW. "With more space, better layout, and improved transport flow, our delivery teams will be able to get on the road more quickly and efficiently to deliver for our customers,' he said. Online purchases have increased by almost three per cent year-on-year in NSW with Australia Post data indicating that 82 per cent of households were shopping online, Mr Plant said. READ MORE: 'Tough business': Final hope for life as country post offices face closure The new AusPost hubs would boost parcel processing by 900 to 2200 packages per day, where it's most needed. "We chose these locations because they're key growth areas where demand for parcel deliveries continues to rise or where current operational capability is being constrained," Mr Plant said. Four of the six new sites would be built in southern NSW. The Tumut facility is expected to be completed in late 2025. Construction on sites at Leeton, Deniliquin, Forbes and Casino will begin in early 2026. They're expected to open towards the end of that year. A facility in Byron Bay is expected to open in mid-2027, AusPost said. "This investment in regional NSW is part of a broader commitment to support growth in regional Australia, with additional sites to be rolled out across all regional Australian states and territories," Australia Post said. READ MORE: 'Attempted delivery': Post's novel way to ensure parcels arrive Existing AusPost staff will be relocated to work at the new facilities, AusPost said. "While there are no new jobs as a result of these new facilities being built, we are always looking for new team members to fill various roles across the business," AusPost said. "We're always hiring across the business, and as parcel volumes continue to grow in these regions, we do anticipate new roles becoming available in the future to support that demand." The new sites will be built with sustainability in mind, with all new facilities getting rooftop solar power generation. Rainwater harvesting and EV charging capability would be available at some of the sites, AusPost said. "As part of our commitment to targeting Net Zero carbon emissions by 2050, sustainability is a core consideration for each of our facilities," the postal service said. Regional Australians will have faster mail delivery with Australia Post committing to a multi-million dollar investment in new facilities across regional NSW. The six AusPost facilities will be built over two years to process letter and parcel delivery at Tumut, Leeton, Deniliquin, Forbes, Casino and Byron Bay. ACM, the publisher of this masthead, has also learned that plans for further expansion include sites in Narrandera, Cooma and Ballina. Australia Post network development and support services general manager Shane Plant said the new sites were built to handle the growing demand for deliveries in regional NSW. "With more space, better layout, and improved transport flow, our delivery teams will be able to get on the road more quickly and efficiently to deliver for our customers,' he said. Online purchases have increased by almost three per cent year-on-year in NSW with Australia Post data indicating that 82 per cent of households were shopping online, Mr Plant said. READ MORE: 'Tough business': Final hope for life as country post offices face closure The new AusPost hubs would boost parcel processing by 900 to 2200 packages per day, where it's most needed. "We chose these locations because they're key growth areas where demand for parcel deliveries continues to rise or where current operational capability is being constrained," Mr Plant said. Four of the six new sites would be built in southern NSW. The Tumut facility is expected to be completed in late 2025. Construction on sites at Leeton, Deniliquin, Forbes and Casino will begin in early 2026. They're expected to open towards the end of that year. A facility in Byron Bay is expected to open in mid-2027, AusPost said. "This investment in regional NSW is part of a broader commitment to support growth in regional Australia, with additional sites to be rolled out across all regional Australian states and territories," Australia Post said. READ MORE: 'Attempted delivery': Post's novel way to ensure parcels arrive Existing AusPost staff will be relocated to work at the new facilities, AusPost said. "While there are no new jobs as a result of these new facilities being built, we are always looking for new team members to fill various roles across the business," AusPost said. "We're always hiring across the business, and as parcel volumes continue to grow in these regions, we do anticipate new roles becoming available in the future to support that demand." The new sites will be built with sustainability in mind, with all new facilities getting rooftop solar power generation. Rainwater harvesting and EV charging capability would be available at some of the sites, AusPost said. "As part of our commitment to targeting Net Zero carbon emissions by 2050, sustainability is a core consideration for each of our facilities," the postal service said. Regional Australians will have faster mail delivery with Australia Post committing to a multi-million dollar investment in new facilities across regional NSW. The six AusPost facilities will be built over two years to process letter and parcel delivery at Tumut, Leeton, Deniliquin, Forbes, Casino and Byron Bay. ACM, the publisher of this masthead, has also learned that plans for further expansion include sites in Narrandera, Cooma and Ballina. Australia Post network development and support services general manager Shane Plant said the new sites were built to handle the growing demand for deliveries in regional NSW. "With more space, better layout, and improved transport flow, our delivery teams will be able to get on the road more quickly and efficiently to deliver for our customers,' he said. Online purchases have increased by almost three per cent year-on-year in NSW with Australia Post data indicating that 82 per cent of households were shopping online, Mr Plant said. READ MORE: 'Tough business': Final hope for life as country post offices face closure The new AusPost hubs would boost parcel processing by 900 to 2200 packages per day, where it's most needed. "We chose these locations because they're key growth areas where demand for parcel deliveries continues to rise or where current operational capability is being constrained," Mr Plant said. Four of the six new sites would be built in southern NSW. The Tumut facility is expected to be completed in late 2025. Construction on sites at Leeton, Deniliquin, Forbes and Casino will begin in early 2026. They're expected to open towards the end of that year. A facility in Byron Bay is expected to open in mid-2027, AusPost said. "This investment in regional NSW is part of a broader commitment to support growth in regional Australia, with additional sites to be rolled out across all regional Australian states and territories," Australia Post said. READ MORE: 'Attempted delivery': Post's novel way to ensure parcels arrive Existing AusPost staff will be relocated to work at the new facilities, AusPost said. "While there are no new jobs as a result of these new facilities being built, we are always looking for new team members to fill various roles across the business," AusPost said. "We're always hiring across the business, and as parcel volumes continue to grow in these regions, we do anticipate new roles becoming available in the future to support that demand." The new sites will be built with sustainability in mind, with all new facilities getting rooftop solar power generation. Rainwater harvesting and EV charging capability would be available at some of the sites, AusPost said. "As part of our commitment to targeting Net Zero carbon emissions by 2050, sustainability is a core consideration for each of our facilities," the postal service said.
The Advertiser
16-05-2025
- The Advertiser
'Attempted delivery': Australia Post's new way to ensure parcel delivery
Australia Post will photograph delivery attempts amid a backlash over parcel delivery and lost packages. It comes after frustrated Aussies took to social media to vent their anger over misdeliveries and thwarted attempts to drop off packages. One person claimed in a Reddit post that the postie didn't even knock on the door. "I hear a bike stop outside my home and immediately ride away," they wrote. Another social media user called for a class action against Australia Post after repeatedly losing parcels. A third joked that she needed to "take annual leave" to ensure she was at home during the Australia Post delivery window. Now, the postal service has announced that from May 19, its customers will be able to access a photo of a postie's attempted delivery via the AusPost app. "When a postie is unable to deliver a parcel, they will take a photo of the front door of the property to confirm delivery has been attempted," a spokesperson told ACM. "We're focused on improving the digital and delivery experience for our customers. The spokesperson said the initiative would "enhance the transparency of when a delivery is attempted" and also provide an "assurance" when they can't leave the parcel at the address. Customers could opt out of attempted delivery photos by calling customer service, the spokesperson said. Australia Post will photograph delivery attempts amid a backlash over parcel delivery and lost packages. It comes after frustrated Aussies took to social media to vent their anger over misdeliveries and thwarted attempts to drop off packages. One person claimed in a Reddit post that the postie didn't even knock on the door. "I hear a bike stop outside my home and immediately ride away," they wrote. Another social media user called for a class action against Australia Post after repeatedly losing parcels. A third joked that she needed to "take annual leave" to ensure she was at home during the Australia Post delivery window. Now, the postal service has announced that from May 19, its customers will be able to access a photo of a postie's attempted delivery via the AusPost app. "When a postie is unable to deliver a parcel, they will take a photo of the front door of the property to confirm delivery has been attempted," a spokesperson told ACM. "We're focused on improving the digital and delivery experience for our customers. The spokesperson said the initiative would "enhance the transparency of when a delivery is attempted" and also provide an "assurance" when they can't leave the parcel at the address. Customers could opt out of attempted delivery photos by calling customer service, the spokesperson said. Australia Post will photograph delivery attempts amid a backlash over parcel delivery and lost packages. It comes after frustrated Aussies took to social media to vent their anger over misdeliveries and thwarted attempts to drop off packages. One person claimed in a Reddit post that the postie didn't even knock on the door. "I hear a bike stop outside my home and immediately ride away," they wrote. Another social media user called for a class action against Australia Post after repeatedly losing parcels. A third joked that she needed to "take annual leave" to ensure she was at home during the Australia Post delivery window. Now, the postal service has announced that from May 19, its customers will be able to access a photo of a postie's attempted delivery via the AusPost app. "When a postie is unable to deliver a parcel, they will take a photo of the front door of the property to confirm delivery has been attempted," a spokesperson told ACM. "We're focused on improving the digital and delivery experience for our customers. The spokesperson said the initiative would "enhance the transparency of when a delivery is attempted" and also provide an "assurance" when they can't leave the parcel at the address. Customers could opt out of attempted delivery photos by calling customer service, the spokesperson said. Australia Post will photograph delivery attempts amid a backlash over parcel delivery and lost packages. It comes after frustrated Aussies took to social media to vent their anger over misdeliveries and thwarted attempts to drop off packages. One person claimed in a Reddit post that the postie didn't even knock on the door. "I hear a bike stop outside my home and immediately ride away," they wrote. Another social media user called for a class action against Australia Post after repeatedly losing parcels. A third joked that she needed to "take annual leave" to ensure she was at home during the Australia Post delivery window. Now, the postal service has announced that from May 19, its customers will be able to access a photo of a postie's attempted delivery via the AusPost app. "When a postie is unable to deliver a parcel, they will take a photo of the front door of the property to confirm delivery has been attempted," a spokesperson told ACM. "We're focused on improving the digital and delivery experience for our customers. The spokesperson said the initiative would "enhance the transparency of when a delivery is attempted" and also provide an "assurance" when they can't leave the parcel at the address. Customers could opt out of attempted delivery photos by calling customer service, the spokesperson said.
Sky News AU
08-05-2025
- Business
- Sky News AU
Australia Post drivers to provide photo evidence of failed delivery attempts in major change to services
AusPost will soon require its posties and drivers to provide photo evidence of failed delivery attempts in a major change to provide more reassurance to customers. From May 19, AusPost employees will need to take a photo of the delivery attempt, which may be an image of the front door or the property. Customers will be able to view this in the MyPost app. The postal service will gradually roll out the change over two weeks. However, AusPost employees will still be required to knock three times and prove they were at the address via GPS tracking. 'To deliver parcels to you, our drivers need reasonable, safe access to your property,' AusPost said in a statement on its website. 'We infer your permission to access and deliver, or attempt to deliver, and to take photos.' Customers have the choice to opt out of attempted delivery photos by calling the postal service. The change comes as frustrated customers online describe instances where posties apparently didn't make enough of an effort to deliver parcels. 'I've had my package delivered to the wrong house next door 3 times in a row,' one Reddit user said. 'Most of us are lucky if they knock once!', another added. A third said: 'How are they going to take the photo while speeding past the house? It's going to be interesting.' A spokesperson told Newswire the company was focused on 'improving the digital and delivery experience' for its customers. 'This initiative will enhance the transparency of when a delivery is attempted and provide customers with assurance when we can't leave the parcel at the address,' they said.
Yahoo
29-03-2025
- Yahoo
Warning over $150 'mystery box' trend showing unclaimed Australia Post parcels being opened: 'Concerning'
A new 'mystery box' TikTok trend stemming from the US and making waves in Australia has sparked concern for the safety and privacy of Aussie residents. While 'unboxing' videos have been hugely popular on the internet for years, the latest items being opened by Aussie content creators could have a connection to you or someone you know. Featured in a growing number of Australian-based videos are 'mystery boxes' containing packages and parcels that are reportedly 'unclaimed' mail that never made it to its intended owner. The packages are still sealed, with labels attached that show the names and addresses of the intended owner. Among them is a charging station meant for Craig in Queensland. A motorbike part for Mark in Tasmania. A garden hose for Steven in South Australia. New shoes for Belinda in Western Sydney. A box of five packages is being sold for $50, while larger boxes cost up to $150. Some packages have Australia Post labelling on them, leading the postal giant to express serious concerns about the mystery boxes and the details left on the labels. 'Australia Post has significant concerns about the inclusion of addressed packaging within these boxes and confirms we have no connection or affiliation with the mystery box scheme,' a spokesperson told Yahoo News. 'We encourage anyone receiving envelopes or mailer boxes with address or personal details included to dispose of them immediately and securely. 'Australia Post urges social media creators to take care when making videos of this nature to avoid revealing customer address details.' Lost or undeliverable mail is an unfortunate occurrence for AusPost, who handle around 2.5 billion items every year. In some cases, if items are addressed incorrectly or if a label falls off, the parcels are returned to AusPost's Mail Redistribution Centre, where they are opened and catalogued. After two months, if the owners can't be found or no-one has submitted a 'lost mail' enquiry, the items may be auctioned for charity. One of the approved auction houses is Theodore Bruce, who say they have recently sold a variety of designer and luxury goods that came from unclaimed packages. These include: Louis Vuitton Handbags Smartphones, laptops and tablets Sneakers and trainers such as Nike and Yeezy Kitchen appliances including Thermomix Designer sunglasses, watches and clothes AusPost said unlike the now-viral mail boxes, they would never sell 'mystery' items, only products from opened packages that can be checked over before being sold. They also never approve any item to be sold if they contain identifying markings or labels. Do you have a story tip? Email: newsroomau@ You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.
