Latest news with #AutismCertified
Hospitality Net
23-05-2025
- Business
- Hospitality Net
Burak Ak has been promoted Rooms Operations Manager at Rixos Bab Al Bahr in Ras Al Khaimah
Rixos Bab Al Bahr, an all-inclusive resort in Ras Al Khaimah is pleased to announce the promotion of Burak Ak to Rooms Operations Manager. In this new role, Burak will oversee the front office, concierge and guest relations. He will lead and train the team to ensure exceptional service standards, manage departmental budgets, monitor key performance metrics, and implement strategies to enhance guest satisfaction and operational efficiency. Burak has been with Rixos Bab Al Bahr since 2022. He previously served as Quality and Sustainability Manager, where he played a pivotal role in promoting environmental awareness and leading the hotel's sustainability initiatives. His efforts have ensured compliance with international certifications such as GSTC, EarthCheck, and multiple ISO standards, including quality, food safety, environmental management, and customer satisfaction. Among his key achievements, the resort became the first Autism Certified Centre in Ras Al Khaimah and the first to earn Blue Flag certification on Marjan Island—milestones that reflect his dedication to inclusivity and environmental stewardship. Moreover, he has successfully managed internal audits, enhanced operational hygiene practices, and conducted staff training programs in sustainability and quality systems. Additionally, he has contributed to guest satisfaction through continuous monitoring, reporting, and cross-departmental collaboration. Burak Ak is a seasoned hospitality professional with over 13 years of industry experience and more than 20 certifications in health, safety, and sustainability. His extensive career includes key quality and operations management positions at OTI Hotels & Resorts and SGS in Turkey. Burak holds a Bachelor's Degree in Environmental Science and a Master's in Environmental Engineering. He relocated to the UAE to join Rixos Bab Al Bahr, where he has continued to develop and excel in his career path.
Hi Dubai
24-04-2025
- Business
- Hi Dubai
Emirates Completes First Successful Travel Rehearsal Across 17 Cities
As part of Autism Awareness Month, Emirates has marked a series of significant milestones in its ongoing mission to make air travel more inclusive. The airline has officially become the world's first Autism Certified Airline™, with over 30,000 cabin crew and ground staff trained to support passengers with autism. A key highlight of Emirates' accessibility drive is the expansion of its Travel Rehearsal programme to 17 cities globally, including Dubai, Barcelona, Brisbane, and Toronto. Originally launched in 2023 as a community collaboration in Dubai, the initiative allows children with autism to simulate the airport experience—easing anxiety and building familiarity ahead of real journeys. 'Travel should be accessible to all,' said Adel Al Redha, Deputy President and COO, Emirates. 'This programme helps break down barriers and ensures a safe, supportive experience for every passenger.' Emirates is working with local authorities, schools, and autism centers to deliver the programme, which is currently offered by invitation through accredited partners. Feedback from parents, therapists, and educators has been overwhelmingly positive, with many citing the initiative as a game-changer for children who previously struggled with the unpredictability of air travel. Throughout April, Emirates also spotlighted neurodiversity on its inflight entertainment system, ice , featuring curated content such as movies, TV shows, and podcasts focused on autism awareness. With more destinations joining each month, the airline's efforts reflect a broader commitment to embedding accessibility into its operations—not just as a campaign, but as a core value. News Source: Emirates News Agency
