Latest news with #AutomaticTicketVendingMachine
New Indian Express
14-07-2025
- New Indian Express
Freight train fire disrupts Chennai services, leaves thousands stranded
CHENNAI: Thousands of rail passengers were inconvenienced on Sunday after train services were disrupted on the Chennai-Arakkonam section due to the fire incident. Many passengers, unaware of the sudden cancellations, were forced to return home after arriving at Chennai Central station between 5.30 am and 7 am, as the announcements came just 30 to 40 minutes before the scheduled departures. All suburban train services on the Chennai-Arakkonam section were suspended from 5.15 am in both directions. About 15 express trains bound for Chennai which departed on Saturday, including the Mangaluru Mail, Nilgiris Express, Mysuru Express, Coimbatore Intercity, Thiruvananthapuram Mail, and Jolarpettai Express, were short-terminated between Arakkonam and Gudiyatham. Additionally, 15 express trains bound to Tirupati, Thiruvananthapuram, Bengaluru, and Mysuru from Chennai were cancelled. A section of passengers scheduled to travel to Bengaluru on premium trains such as the Shatabdi and Vande Bharat had to book expensive omnibus services. S Lalithakumari, a resident of Alandur, said: 'I received a confirmation message for my Kovai Express ticket at 9.15 pm on Saturday. We, a group of four, reached Chennai Central by 5.45 am. Just as I was checking the train's status, I received another message saying the train was cancelled. It's now an uphill task to rebook tickets for all of us.' Rail passengers said they struggled to find alternative travel through omnibuses and other connecting trains. K Baskar, former DRUCC member of Chennai Division, said, 'A passenger who bought a paper ticket through an Automatic Ticket Vending Machine (ATVM) at Walajah Road was refused a refund, even though rules allow for it during cancellations. Staff claimed there was no provision for refunding ATVM tickets.' He alleged emergency helpline numbers offered no support even after multiple calls. The transport department deployed 30 special buses to ferry stranded passengers from Tiruttani, Tiruvallur, and Arakkonam, which proved insufficient.
Hindustan Times
20-06-2025
- Hindustan Times
ATVM operator held at Varanasi Cantt for selling overpriced train tickets
The Government Railway Police (GRP) arrested an Automatic Ticket Vending Machine (ATVM) operator at Cantt Railway Station in Varanasi on Wednesday evening for allegedly selling overpriced general category travel tickets. According to GRP officials, the matter came to light after two passengers filed a complaint. According to GRP inspector Rajol Nagar, the accused has been identified as Brijesh Srivastava. The matter came to light when two passengers lodged a video complaint, alleging that ₹2200 had been charged for 6 general tickets to Mumbai, said a GRP officer. Following the complaint, the GRP launched an inquiry, during which officials from the commercial department questioned the accused and conducted a detailed investigation. The probe confirmed the involvement of the ATVM operator, the officer added. Following the investigation, chief booking supervisor JP Mishra filed a formal complaint at the GRP police station at Cantt. Based on his complaint, a case was registered against the accused under relevant sections of the Bharatiya Nyaya Sanhita (BNS). Inspector Nagar stated that the investigation revealed the accused, Brijesh, had been selling overpriced tickets for the Mahanagari Express and other shuttle trains to passengers. It was also discovered during the probe that similar overpriced tickets had been detected earlier at Jabalpur and Chheoki stations. The investigation of CCTV footage revealed that the accused, Brijesh, used to sell overpriced tickets to passengers near ATVM number 11, located in the New Building on the station premises, said the GRP inspector. He said that further investigation is underway. At present, a total of 16 automatic ticket vending machines are working at Cantt station. After the incident came to light, the railway administration started intensive monitoring of the activity and operation of all the ATVM machines.
Time of India
20-05-2025
- Business
- Time of India
PM Narendra Modi to inaugurate redeveloped Urkura, Bhilai & Bhanupratappur stations with modern, eco-friendly facilities
Urkura, Bhilai, and Bhanupratappur stations in SECR's Raipur Division have been revamped under the Amrit Bharat Station Scheme, prioritizing safety and passenger comfort. RAIPUR: Urkura, Bhilai, and Bhanupratappur stations in SECR's Raipur Division have been redeveloped under the Amrit Bharat Station Scheme with modern, eco-friendly amenities, prioritizing safety, accessibility, and passenger comfort. Prime Minister Narendra Modi will virtually inaugurate them on Friday. 'The redevelopment work of the above mentioned stations has been completed. These stations have been equipped with modern amenities, making them more comfortable, safe, and of a higher standard for passengers. The Indian Railways, under this scheme, has further enhanced passenger facilities at these three stations with the highest priority given to the safety, security, and convenience of passengers,' stated SECR spokesperson. The aesthetics, cleanliness, and high level of passenger services at these stations have been ensured. They have also been redeveloped with environment-friendly technology and design, enhancing their sustainability and appearance. The redevelopment work has been carried out keeping in mind the long-term development goals, which will improve the travel experience of passengers along with the increase in rail services, the SECR stated. The "Amrit Bharat Station Scheme" is not only strengthening the basic infrastructure of railway stations but is also proving helpful in regional development and economic growth. The stations built under this scheme showcase the extensive grandeur of the railway infrastructure. These stations are also capable of providing a world-class experience to the passengers. The virtual inauguration of the Urkura, Bhilai, and Bhanupratappur railway stations of the Raipur Division under the Amrit Bharat Station Scheme will be done by the Prime Minister Narendra Modi on May 22. A wide range of upgraded facilities has been introduced, including a separate parking area for two-wheelers and four-wheelers with a paved surface and lighting, ensuring improved convenience and security for commuters, while an area has also been earmarked for future commercial development, adding long-term value to the infrastructure, along with the installation of a selfie point to enhance the passenger experience. For Divyangjan (differently-abled) passengers, a dedicated parking facility and an entry/exit ramp with double rail hand grips have been provided for ease of access, complemented by staircases fitted with yellow strips for enhanced visibility and safety, while the newly constructed booking concourse measuring 10.4 metres by 9.4 metres features double-layer counters suitable for both general and Divyangjan passengers, offering unreserved and reserved ticketing services along with the Automatic Ticket Vending Machine (ATVM) facility. To ensure comfort, a water cooler and water booth with a Divyangjan-friendly tap have been installed, in addition to a separate Akshita Bubble area designed for women passengers, enhancing safety and privacy. For passenger security, IP-based CCTV cameras have been installed throughout the premises, ensuring real-time surveillance and enhancing overall safety.
