Latest news with #BOPIS
Associated Press
20-03-2025
- Business
- Associated Press
DishDash Launches Advanced All-in-One Ordering & Pickup Platform for Hospitality and Retail Businesses
All-in-One Order Management Platform: Three Modes. One Solution. Zero Hassle. 'DishDash is an affordable tech solution that cuts the hassle out of ordering and pickup, making life easier for businesses and customers alike!' — Rami Smair, CEO at DishDash GOLD COAST, AUSTRALIA, March 20, 2025 / / -- DishDash ( proudly announces the launch of its groundbreaking ordering and pickup management platform, designed specifically for restaurants, cafés, pharmacies, florists, and other retail businesses. In an era when consumer expectations are rapidly evolving, DishDash is set to transform how businesses manage orders and engage with customers. A Game-Changing Statistic Did you know that curbside pickup orders have surged by 66% in the past year alone? As more consumers opt for convenience, the pressure is mounting on businesses to offer fast, flexible, and efficient ordering solutions that match these expectations. In today's competitive market, businesses need a unified solution to handle all ordering and pickup methods—without compromising service quality or customer satisfaction. The Problem: Lost Sales, Lost Time, Lost Loyalty Imagine this: A customer orders a birthday cake online but can't find parking for curbside pickup. A diner walks out after waiting 15 minutes to place a table order. A pharmacy loses a loyal client because its BOPIS system is clunky. These scenarios aren't just frustrating—they're costly. ● 65% of consumers say convenience is the top factor when choosing where to shop. ● Businesses lose up to 30% of potential revenue due to inefficient order management. ● Staff spend 12+ hours weekly juggling disjointed systems for pickup, in-store, and dine-in orders. Traditional ordering systems often fail to provide the flexibility needed to meet these demands, leaving businesses struggling to keep up. The DishDash Solution DishDash is the answer to these challenges. Built to simplify operations and enhance customer engagement, DishDash is an innovative, all-in-one platform that consolidates three key ordering and pickup modes into one seamless solution: 1. Curbside Pickup: ● Customers can order ahead from their mobile devices and have their items delivered directly to their vehicle—no need to leave the car or worry about parking hassles. ● Real-time GPS alerts notify staff when arrivals are near. ● Result: 40% faster turnaround and happier, repeat clients. 2. BOPIS (Buy Online, Pick Up In-Store): ● Manage in-store pickups efficiently by allowing customers to order online and collect their items at their convenience. ● Reduce wait times and free up staff for other tasks. ● Result: 50% fewer customer service complaints and smoother operations. 3. Table Ordering: ● Enhance the dining experience by enabling customers to order directly from their tables via QR codes. ● Ensures a smooth, contactless ordering process that not only improves service speed but also drives repeat business. ● Upsell effortlessly with dynamic menu suggestions (e.g., 'Pair your pasta with this starter'). ● Result: 25% higher average order value and faster table turnover. No more app-hopping. No more chaos. Just one dashboard to rule them all. Key Benefits for Your Business ● Boost Sales: With multiple ordering channels, DishDash increases your reach and order frequency, ensuring you never miss a sale due to inefficient processes. ● Streamline Operations: Our platform integrates all aspects of ordering and pickup into one system, simplifying staff workflows and reducing the chances of errors. ● Enhance Customer Satisfaction: By adapting to customer preferences instantly—whether they're in a car, at home, or at a table, DishDash creates a superior customer experience that builds loyalty. ● Flexible, Scalable Solution: Whether you're a small café or a large retail chain, DishDash adapts to your needs. Our self-onboarding process means you can be up and running within an hour—no complicated training required. ● Unified Analytics: Track sales trends, peak times, and customer behavior across all modes. ● Cost-Effective: With a subscription-based model and no per-order fees, DishDash ensures you only pay for what you use, keeping your operating costs low while maximising revenue. The Future of Ordering Starts Now The pandemic accelerated demand for contactless solutions, but convenience is here to stay. With DishDash, businesses future-proof their operations while delivering the shopping experiences modern customers crave. Key Stats: ● Businesses using DishDash see 20% higher customer retention. ● 87% of users report reduced operational costs within six months. Get Started Today Ready to transform your ordering and pickup operations? Experience DishDash firsthand to discover how our platform can boost sales and enhance customer satisfaction. DishDash offers a risk-free trial with full access to all features. Visit or contact [email protected] to schedule a demo. About DishDash DishDash, an Australia-based technology company, delivers a highly advanced and cost-effective SaaS solution for managing ordering and pickup operations. Designed to help businesses worldwide, DishDash streamlines the entire process with innovative features, including curbside pickup, BOPIS (Buy Online, Pick Up In-Store), and table ordering. The DishDash platform is tailored to meet the demands of busy hospitality and retail environments, enabling businesses to operate more efficiently while enhancing the overall customer experience. DishDash Media Relations DishDash YouTube TikTok Legal Disclaimer:
Associated Press
13-03-2025
- Business
- Associated Press
United States BOPIS (Buy Online, Pickup In Store) Forecast Report 2025: A $500+ Billion Market by 2033, Driven by Omnichannel Retailing, Customer Convenience, and Technology Integration
The 'United States BOPIS Market Size and Share Analysis - Growth Trends and Forecast Report 2025-2033" report has been added to offering. This market, estimated at US$ 129.36 billion in the year 2024, will reach US$ 509.4 billion by the end of 2033. The United States BOPIS market size is expected to grow at an impressive compound annual growth rate of 16.45% between 2025 and 2033. This reflects an enormous surge in demand for this convenient shopping model over the next decade. BOPIS is a shopping method where customers can buy items online and pick them up at a physical retail location. This option has gained much popularity in the United States because it is convenient, flexible, and cost-effective for consumers. BOPIS eliminates shipping delays, provides an instant alternative to in-store shopping, and offers a quicker, more cost-effective way for consumers to obtain their products. BOPIS is utilized by large retailers in the USA across different industries, such as fashion, electronics, home goods, and groceries. It caters to the needs of consumers who do not want to wait for long delivery times or pay delivery fees but still prefer to shop online. Moreover, it boosts foot traffic in stores, which can be a source of upsell opportunities. The satisfaction of customers is also improved since BOPIS ensures product availability and faster collection times. Overall, BOPIS enhances the omnichannel experience of shopping because it makes shopping online with an in-store pickup as quick and easy. Drivers of US BOPIS Market Growth Convenience to Customers BOPIS has grown in popularity lately because of convenience. As many customers live very busy lifestyles, they do prefer shopping online instead of waiting for shipping. BOPIS enables them to browse, purchase, and pick up their items at their convenience, often the same day. Retailers have adapted by offering efficient in-store pickup systems that make the process faster and more reliable. These ease of use and time-saving conveniences drive BOPIS growth, particularly in urban and busy areas. Advancements in Technology and Integration The inclusion of advanced technology in retail systems has significantly contributed to the growth of the BOPIS market. Retailers are increasing app usage and inventory management as well as real-time tracking to assist customers. The technology provides an easier ordering and pickup system to make the least number of mistakes and wait times. Better analytics allow retailers to know how to use their demand and have the supplies ready for when they arrive. This will help make BOPIS processes more efficient and attractive, thus further opening up this market. Expansion of Omnichannel Retailing As retailers evolve their omnichannel strategies, BOPIS has emerged as a vital component. Blending online and in-store experiences helps retailers create a seamless shopping journey. BOPIS also enhances customer engagement because it enables customers to engage with digital and physical retail environments. This omnichannel strategy also enhances customer satisfaction and inspires repeat visits and purchases. Many brands and significant retail chains are leveraging BOPIS to build customer loyalty and fuel growth in a highly competitive retail environment. Best Buy revealed a new app called Best Buy Envision in April 2024. The app is only available on the Apple Vision Pro and assists users in planning their ultimate home technology setup. Challenges in the United States BOPIS Market Logistical and Operational Challenges Though convenient, BOPIS can pose huge logistical and operational challenges. Retailers must ensure that their inventory management systems coordinate with online orders so as to avoid stockouts or delays. Moreover, the customers visit the stores at designated times to pick their orders, which can be overwhelming for in-store operations, thus creating inefficiencies or dissatisfaction among the customers. Retailers should also train the staff to be prompt and accurate in handling BOPIS orders, which at times may bring operational complexities, especially during periods of high demand. Customer Experience and Wait Times A significant challenge for the BOPIS market is to make sure that customer experience is smooth and efficient. Customers expect the pickup process to be smooth and efficient, and long wait times can quickly transform positive experiences into negative ones. The retailers need to ensure that the stores are adequately staffed to process the pickup orders and that the pickup process is well-organized. Delays in processing orders or poor communication regarding order readiness can negatively impact customer satisfaction, leading to fewer repeat customers and potential lost sales. Key Players: Overview, Recent Developments, Revenue Analysis, Walmart Home Depot Inc. The Kroger Co Macy's Kohl's Costco Wholesale Corporation Best Buy Co., Inc. Nordstrom Inc Key Attributes: Report Attribute Details No. of Pages 200 Forecast Period 2024 - 2033 Estimated Market Value (USD) in 2024 $129.36 Billion Forecasted Market Value (USD) by 2033 $509.4 Billion Compound Annual Growth Rate 16.4% Regions Covered United States Key Topics Covered: 1. Introduction 2. Research & Methodology 3. Executive Summary 4. Market Dynamics 4.1 Growth Drivers 4.2 Challenges 5. United States BOPIS Market 6. Market Share Analysis 6.1 By Product Category 6.2 By Payment Method 7. Product Category 7.1 Auto and Parts 7.2 Food and Beverage 7.3 Apparel and Accessories 7.4 Health and Personal Care and Beauty 7.5 Computer and Consumer Electronics 7.6 Office Equipment and Supplies 7.7 Toys and Hobby 7.8 Furniture and Home Furnishing 7.9 Books/Music/Video 7.10 Other 8. Payment Method 8.1 Credit Card 8.2 Debit Card 8.3 Account-to-Account (A2A) 8.4 Buy Now, Pay Later (BNPL) 8.5 Cash on Delivery 8.6 Prepay 8.7 Other - Incl. Cryptocurrency 9. Porter's Five Forces Analysis 9.1 Bargaining Power of Buyers 9.2 Bargaining Power of Suppliers 9.3 Degree of Rivalry 9.4 Threat of New Entrants 9.5 Threat of Substitutes 10. SWOT Analysis 10.1 Strength 10.2 Weakness 10.3 Opportunity 10.4 Threat 11. Key Players Analysis For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. View source version on Laura Wood, Senior Press Manager [email protected] For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900 KEYWORD: SOURCE: Research and Markets Copyright Business Wire 2025. PUB: 03/13/2025 01:24 PM/DISC: 03/13/2025 01:25 PM
