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TECHx
3 days ago
- Business
- TECHx
Masdar City Launches 24/7 Support and MasdarCom
Home » Smart Cities » Masdar City Launches 24/7 Support and MasdarCom Masdar City Free Zone has announced a major advancement in its business service offerings. It has become the first Free Zone in the UAE to introduce both a 24/7 customer support centre and a new digital platform, MasdarCom. These developments align with the UAE's digital transformation goals and Abu Dhabi's Economic Vision 2030. They also reflect Masdar City's commitment to innovation and support for its business community. MasdarCom is a community-driven digital ecosystem. It is designed to connect companies within Masdar City. The platform allows businesses to promote their services, collaborate with others, and manage transactions through a single, centralised interface. In addition, MasdarCom will be accessible to global users. This is expected to boost the international visibility of UAE-based enterprises. Alongside the platform, Masdar City Free Zone revealed its new 24/7 Customer Support Centre. It is the first of its kind in any UAE Free Zone. The support centre will assist tenants via phone, email, Microsoft Teams, and self-service kiosks. Key services include licensing, visa processing, and payments. Ahmed Baghoum, CEO of Masdar City, stated that MasdarCom is more than a platform. He described it as a transformative step in Free Zone support. According to Baghoum, the launch ensures businesses have the tools, access, and help they need at any time. He said this move positions Masdar City as a connected and future-focused business hub. During the announcement event, two new Memoranda of Understanding (MoUs) were signed: The first, with Emirates NBD, aims to simplify banking for businesses in the Free Zone and support joint initiatives. The second, with Torry Harris Business Solutions, sets a framework for co-marketing efforts and digital tool integration for SMEs and entrepreneurs. The event included a Town Hall attended by government officials, industry leaders, and strategic partners. Discussions covered Abu Dhabi's role in the global economy and how Masdar City Free Zone supports sustainable, innovation-led growth. Panelists featured representatives from ADIO, ADRA, Emirates NBD, Cell Lab 7, and The Catalyst.
Al Etihad
21-04-2025
- Business
- Al Etihad
On Earth Day, UAE strengthens global leadership in environmental protection
21 Apr 2025 23:45 ABU DHABI (WAM)The UAE continues to cement its global leadership in environmental sustainability through a wide range of impactful initiatives, reflecting its long-standing commitment to protecting the environment and advancing sustainable solutions. As the world marks Earth Day on April 22, 2025 with renewed calls for climate action and environmental preservation, the UAE's policies and projects – from renewable energy and recycling to sustainable water desalination, afforestation, and clean transport – embody the essence of the day's message and pave the way toward a greener country's major renewable energy projects, particularly in solar energy, are at the forefront of global adoption of clean energy. Masdar, a key national player, has developed several landmark projects including Shams, the first concentrated solar power plant in the Mohammed bin Rashid Al Maktoum Solar Park, developed by Dubai Electricity and Water Authority (DEWA), is the world's largest single-site solar park implemented under the Independent Power Producer (IPP) model. DEWA reported that by the end of last year, 17.8 percent of its total installed capacity came from clean energy parallel, the Emirates Nuclear Energy Corporation (ENEC) has achieved exceptional milestones over the past decade, reinforcing the UAE's leadership in the global clean energy transition and its goal of achieving climate neutrality by the area of recycling, the UAE has promoted waste reduction and diversion from landfills, including pioneering efforts in e-waste recycling. The UAE Circular Economy Policy 2021–2031 serves as a comprehensive framework to ensure sustainable resource management and effective utilisation of natural across the UAE play a vital role in mainstreaming circular economy practices through initiatives such as smart plastic bottle collection bins and designated recycling centres. Dubai Waste Management Centre supports the emirate's plan to reduce landfill waste and generate clean energy through waste-to-energy services company Bee'ah has also played a leading role in tackling key challenges such as diverting waste from landfills and supporting the circular economy, helping institutions achieve sustainability UAE has also become a model for financing environmental initiatives, ranking first in the region and second globally in terms of outstanding sustainability marine conservation, the UAE has launched ambitious initiatives such as Dubai Reef, the world's largest marine reef development sustainable transport, the UAE has made significant progress by expanding clean public transportation options and promoting electric vehicle adoption. In Dubai alone, public transport ridership reached 747 million in 2024, with Dubai Metro accounting for 37 percent of that Baghoum, Chief Executive Officer of Masdar City, said Earth Day reflects the UAE's commitment to environmental progress through innovation and highlighted that public-private partnerships demonstrate the UAE's dedication to tackling global environmental challenges, citing specialised growth clusters in Abu Dhabi, such as the Smart and Autonomous Vehicle Industry (SAVI) cluster and the AgriFood Growth and Water Abundance (AGWA) his part, Saif Humaid Al Falasi, CEO of ENOC Group, said, 'Inspired by the UAE's firm commitment to environmental sustainability and its bold goal of achieving climate neutrality by 2050, we believe that energy conservation is essential to preserving our environment and ensuring a sustainable future.' He reaffirmed the group's dedication to raising awareness on energy preservation and contributing strategically to the UAE's vision of a low-carbon economy and a healthier planet for future generations.
